RFP6179SD-SWZ_Exhibit A - Scope of Services.pdf

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 1 of 17

State of Florida Department of Transportation

EXHIBIT “A”, SCOPE OF SERVICES

DOT-RFP-23-6179SD

US 27 / SR 25 / OKEECHOBEE ROAD SMART WORK ZONE

MANAGEMENT CONTRACT

FINANCIAL PROJECT NUMBER: 447645-1-62-01

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1.0 PURPOSE

The purpose of this Scope of Services from the Florida Department of Transportation (FDOT) District Six (D6) is to retain contracted services to establish, operate, and maintain a Smart Work Zone (SWZ) system to be temporarily deployed, retrieved, and redeployed across multiple projects along US 27 / SR 25 / Okeechobee Road. The Consultant shall provide a turnkey solution that includes furnishing, deploying, operating, retrieving, and redeploying field hardware as well as providing a central control system to operate and maintain a complete SWZ system for the duration of this Agreement. A complete SWZ system must meet the goals and objectives described in the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report provided by the Department and include portable field equipment and central control software capable of providing:

Traffic Surveillance Data Collection and Reporting Traveler Information Dynamic Detour Routing

The SWZ system must include a variety of Intelligent Transportation System (ITS) field devices installed on portable structures (e.g., work zone trailer platforms with retractable masts) that can be deployed, configured, and fully operational within two (2) hours. The SWZ system must also include any central control center equipment necessary for a complete and functional system, including back-end components, software packages, networking equipment, data storage, and operational workstations. The Consultant shall deploy the SWZ system at multiple concurrent construction projects along US 27 / SR 25 / Okeechobee Road at the direction of the Department. The Consultant shall also provide day-to-day operations of the SWZ system (e.g., traffic monitoring, incident response coordination, motorist information dissemination, performance metric reporting, Local Agency Stakeholder coordination), signal timing analysis to ensure optimal timings for various work zone configurations, and maintenance of the entire SWZ system. The Consultant shall be responsible for coordination with the District traffic operations and construction teams regarding the SWZ system deployment, operations, and retrieval, as well as its project management and the general coordination of all efforts associated with the SWZ system.

The SWZ system is expected to be deployed on the projects along US 27 / SR 25 / Okeechobee Road identified in Table 1.0-1. A tentative construction schedule for each project is included in the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report.

Project

FPID

Segment

US 27 / SR 25

Milepost Limits Description of Limits

423251-2 2 0.00 – 4.591 Broward County Line to West of HEFT

435542-1* Turnpike 4.591 – 5.503 NW 106 Street to I-75 (including SR 25/Turnpike Interchange)

443645-1* 6 5.503 – 6.331 West of NW 138 Street to East of NW 107 Avenue

423251-5 5 6.331 – 8.096 East of NW 107 Avenue to East of NW 116 Way

423251-4 4 8.096 – 9.486 East of 116 Way to East of NW 87 Avenue

423251- 3**

3 9.486 – 10.153 East of NW 87 Avenue to NW 79 Avenue

436565- 1**

Palmetto Interchange

10.153 – 10.94 SR 25 and SR 826 Interchange

Table 1.0-1: US 27 / SR 25 (Okeechobee Rd) Project Segments.

*To be let together as a single contract

** To be let together as a single contract

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As part of this Agreement, the Consultant shall furnish all personnel, supervision, expertise, vehicles, equipment, materials, licenses, and incidentals necessary to provide the services described herein.

Proposing Consultants shall submit a technical proposal that must clearly describe their proposed system architecture with technical specifications of individual field components, back-end systems, and software packages as well as describe their SWZ experience, project management approach, risk mitigation, and cost-saving innovations. The proposal should demonstrate that the Proposing Consultant has successfully provided similar SWZ operations, management services, and timely maintenance and repair services in support of SWZ systems. Proposing Consultants shall also submit a price proposal, that must specifically identify the proposed costs of performing the services required by this Agreement. Technical and price proposals should address and be consistent with transportation service trends for a period not to exceed three (3) years from the Notice to Proceed (NTP) date. The contract will also have an optional three (3) year renewal period.

2.0 DEFINITION OF TERMS

2.1 Agreement

All Florida Department of Transportation and Consultant Proposal documents, exhibits, and attachments specifying requirements, description, and terms of services to be provided by the Consultant, including billing rates for materials and services as well as terms of compensation, executed by both the Consultant and the Florida Department of Transportation.

2.2 Consultant

The Consultant retained by the Florida Department of Transportation to provide the materials and services described in this Scope of Services.

2.3 Department/District Six/D6/District/FDOT

The Florida Department of Transportation, District Six Office.

2.4 Department’s Project Manager

The Department’s staff member(s), manager(s), and/or consultant(s) with overall responsibility and authority to oversee the contractual services being provided by the Consultant for the Department as described in this Agreement.

2.5 Consultant’s Project Manager

The Consultant’s staff member authorized by the contracting company to lead the project and be the primary liaison to the Department. The Consultant’s Project Manager has the overall responsibility for project delivery, knowledge of the work, and authority to oversee and manage all contractual services being provided by the Consultant.

2.6 Roadway Construction Prime Contractor(s)

Also known as the Construction Prime Contractor(s). The Roadway Construction Prime Contractor(s) shall be defined as one or more of the prime contractors constructing at least one of the six (6) construction segments within the US 27 / SR 25 (Okeechobee Rd) reconstruction project and/or the prime contractor of the SR 821 / Homestead Extension of Florida’s Turnpike (HEFT) project.

2.7 Department Observed Holidays

The following holidays are observed by the Department. If any of these holidays fall on a Saturday, the preceding Friday is observed. If any fall on a Sunday, the following Monday is observed.

New Year’s Day Martin Luther King Day Memorial Day Independence Day Labor Day Veteran’s Day

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Thanksgiving Day and the following day Christmas Day

2.8 Department Business Hours

The Department administrative offices conduct routine business from 8:00 A.M. through 5:00 P.M., Monday through Friday.

2.9 Transportation Management Center Operational Hours

The FDOT District Six SunGuide® Transportation Management Center (TMC) operates twenty-four hours a day, seven days a week, year-round.

2.10 Business Day

Business days shall be considered days where the Department conducts routine business. Business days explicitly exclude weekends and the Department’s Observed Holidays.

2.11 Maintenance of Traffic (MOT)

Maintenance of traffic shall be considered as all static traffic control elements deployed per FDOT Standard Plans and Specifications by the construction prime contractor(s) and shall not be defined as any equipment deployed by the Consultant.

2.12 Subconsultant

A Subconsultant shall be any approved partner that is part of the Consultant’s team that will assist with the delivery of the requirements of this Agreement.

2.13 Local Agency Stakeholders

Local Agency Stakeholders of this project include, but are not limited to, the Florida Turnpike Enterprise (FTE), Miami-Dade County, the City of Hialeah Gardens, and the Town of Medley.

3.0 OVERVIEW OF INTELLIGENT TRANSPORTATION SYSTEMS PROGRAM

The State of Florida operates a statewide program, known as SunGuide, for planning, implementing, maintaining, and operating Intelligent Transportation Systems (ITS). The Department has worked with federal, state, local jurisdictions, regional authorities, and multiple interested Local Agency Stakeholders to implement ITS in Miami-Dade and Monroe Counties.

The Department’s SunGuide Transportation Management Center (TMC), located at 1001 NW 111th Avenue, Miami, Florida, serves as the regional command and control center for the ITS Program within District Six.

Local Expressway Authority control room operations, and Florida Highway Patrol (FHP) Troop E dispatching are collocated with District Six operations at the TMC. The primary functions of the TMC are:

Incident Management, including Service Patrol Dispatching and Operations Traffic Management, including Express Lanes and Ramp Signal Operations Traveler Information Dissemination Traffic Signal Operations and Maintenance (Monroe County)

District Six ITS monitors and manages the following facilities:

o Limited Access:

o I-95 o I-75 o I-195 o I-395 (including SR A1A/MacArthur Causeway) o State Road (SR) 826 o Port Boulevard o Non-limited access:

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 5 of 17 o SR 5/US 1 in both Miami-Dade and Monroe Counties o Card Sound Road

The Consultant must operate the SWZ system in close coordination with the TMC and the District construction team. The SWZ system must also provide a mechanism for sharing SWZ device data with authorized partners, including live camera feeds, traffic data, and all other data generated by the SWZ field devices and software.

However, accommodations have not been made for the Consultant to collocate at the District 6 TMC facility.

Therefore, the Consultant shall plan for alternative accommodations for the operations and maintenance responsibilities that are required for this contract.

4.0 SERVICES TO BE PROVIDED BY CONSULTANT

The Consultant shall furnish all personnel, supervision, vehicles, equipment, materials, computer software licenses, and incidentals necessary to provide the services described herein. The Consultant shall be responsible for deploying and operating all software, equipment, and facilities necessary for the end-to-end SWZ system. The services to be provided under this Agreement are as follows:

SWZ Control Center Services

SWZ Deployment SWZ System Operations

4.1 SWZ Control Center Services

The Consultant shall provide and staff a fully functional SWZ control center equipped with all hardware, software, and systems necessary for 24/7 operations of the SWZ system. The Consultant shall be responsible for all licensing fees, sub-license agreements, and all other operations and maintenance costs related to the SWZ control center.

4.1.1 Centralized Software Platform Requirements

The central software shall be capable of receiving raw traffic sensor data; applying business logic using user-configurable parameters; actuate specific response plans; and provide users the ability to remotely manage and override the system for control.

The central software shall provide a means for creating, tracking, managing, logging, and querying events in real-time. Events include incidents, congestion, queues, roadway maintenance concerns, and more. The SWZ operational staff shall be able to create a “ticket” with basic information, such as location, time stamp, and description, for each identified event. The system shall allow the SWZ operational staff to edit the event and change the status (e.g., “ongoing”, “closed”) in real-time. The system shall log events in a historical database for reporting or future queries. The Department may request comprehensive event logs for specified times at any point during the term of the contract.

The central software shall be able to generate periodic and on-demand reports with key information including average travel speed, average travel time, number of reported incidents, and average clearance time of incidents in each work zone.

The central software shall include the ability to connect with and provide data to external systems and project stakeholders (e.g., District Six, Miami-Dade County, FL511, construction prime contractor(s), first responder agencies) through an Application Programming Interface (API) and other means (e.g., secure login accounts).

The central software shall provide the ability to view and control CCTV cameras, including real-time pan, tilt, and zoom functionality. Each incoming video stream shall include user configurable titling (e.g., time stamp, camera name, and current direction) displayed on the screen.

The central software shall provide the ability to create, retrieve, and post messages on Portable Changeable Message Signs (PCMS), including the ability to remotely override currently displayed messages and blank the display. Real-time operational status information, including the sign display state (e.g., ON, OFF) and graphical depiction of the currently displayed message, shall be available in the central software.

The central software shall provide a graphical user interface (GUI) with map features displaying the current position of field devices, real-time traffic conditions, and reported incidents. The map display must allow the

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 6 of 17 user to access additional device-specific information and features through a context menu when a field device is selected on the map.

The central software may be either locally hosted on a dedicated server or a cloud-hosted solution.

4.1.2 Control Center Requirements

The SWZ control center shall be a stand-alone facility to house all back-end systems, networking equipment, servers, battery backup systems, and other equipment needed to facilitate 24/7 operations.

4.1.2.1 Communication Connections:

The SWZ control center shall include networking, computing, and ISP equipment and services that enable authorized personnel to operate the SWZ system and remotely manage, operate, and monitor all SWZ field devices. SWZ control center network and computing systems must be able to transmit and receive data in real-time, over communication links between the SWZ control center and SWZ field devices.

4.1.2.2 Network, Computing, and Data Storage:

The SWZ control center shall include the network, computing, and data storage equipment necessary to operate the central software system and any software packages required for configuration, operation, and maintenance of SWZ system devices (e.g., software provided by equipment manufacturers). The Consultant shall provide a SWZ control center with a high-availability, secure computing environment including dedicated servers and storage for any SWZ central software that is hosted on-site.

The Consultant shall coordinate with FDOT, construction prime contractor(s), and other Local Agency Stakeholders to provide secure access to live and stored data and live video feeds. Live and stored data must be in a format approved by the Department. The SWZ system must comply with the Department’s data retention policies and shall store all traffic data collected for the full duration of the contract. Prior to contract expiration, the Consultant shall coordinate a final data transfer with the Department and make available all data produced by the SWZ system. The deletion of SWZ system data, without the written consent of the Department, is prohibited.

4.1.2.3 Backup Power and Communications:

The SWZ control center shall include fail-over provisions (e.g., emergency generator, battery backup systems) to ensure uninterrupted operation in the case of electrical outages due to planned or unplanned events.

4.2 SWZ Deployment

The Consultant shall be responsible for the furnishment, configuration, deployment, relocation, and removal of all field equipment through the lifecycle of the contract. The Consultant may be responsible for multiple simultaneous deployments, dependent upon the needs of the ongoing roadway construction projects. The Consultant shall be responsible for all coordination and planning efforts to ensure the schedule of SWZ system deployments, including that the initial implementation, relocation, modification, and removal, are appropriately coordinated with the schedule of each construction prime contractor’s Temporary Traffic Control Plan (TTCP). The Consultant shall be responsible for all costs related to SWZ Deployment.

4.2.1 Field Equipment

The Consultant shall provide all field site devices necessary for live video surveillance as well as the collection and dissemination of real-time traffic and roadway conditions data. The Consultant shall be responsible for all hardware, wiring, ancillary equipment, materials, and software necessary for a complete and functional portable field site installation, including various field devices and subsystems.

The Consultant shall be responsible for ensuring all roadside equipment adheres to the requirements for Temporary Traffic Control Devices, as identified in FDOT Standard Specifications for Road and Bridge Construction.

All field devices shall be installed on portable site platforms and structures (e.g., a trailer with a telescoping mast) and be capable of timely mobilization, setup, configuration, and de-mobilization. Installation of physical

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 7 of 17 infrastructure in a permanent, semi-permanent, or intrusive manner will not be acceptable. See the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report for guidance on SWZ trailer configurations.

The Consultant shall provide completely integrated field site assemblies equipped with all necessary field devices to perform the defined functionality. The Consultant shall also be responsible for the design and procurement of all power and communications components necessary for operation of the SWZ system, including any perpetual operations costs (e.g., SIM cards with monthly service fees), as necessary. SWZ field assemblies may be solar-powered with battery systems sized to provide continuous and reliable operations (24 hours a day, 7 days a week).

Assemblies may also be connected to hard wired power if approved by the Department; all coordination, permits and costs associated with hard wired power are the Consultant’s responsibility. Assemblies shall include wireless communications for establishing data connections between field devices and the central software system platform.

Wireless communication links must concurrently support remote management, operation of field site devices, and uninterrupted transmission of real-time traffic data and high-resolution video to the SWZ central software system and other intended recipients.

Field devices, including Traffic Control Signals and Devices such as detection systems, motorist information systems, video equipment, network devices, signs, and cameras must meet the requirements of the FDOT Standard Specifications for Road and Bridge Construction and provide the following functionality.

CCTV cameras shall provide a minimum of 360-degree pan, 180-degree tilt, and 30X zoom capabilities.

Portable site platforms and structures shall be mounted to provide the ability to vary and lock camera height up to a minimum of 20 feet from the ground to achieve necessary roadway / work zone coverage. Cameras must be configured to transmit live high-definition video images to the SWZ central software platform for monitoring by system operators. Cameras must be configured with onscreen titles as directed by the Department. Deployed CCTV cameras shall, at a minimum, view all travel lanes and paved shoulders at least a quarter mile outside of the work zone.

Portable Changeable Message Signs (PCMS) shall include a sign controller with network connectivity that supports configuration and operation from the SWZ central software. The PCMS shall be capable of storing a minimum of ten (10) pre-configured messages at any one time. The SWZ system shall be capable of automatically changing the message displays based on business logic applied to incoming traffic data in the SWZ central software platform. Each PCMS shall provide the ability for authorized users to manually override a displayed message with a new message and blank the message display remotely via the central software. Refer to the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report for more guidance on PCMS messaging.

Vehicle detection systems may be comprised of multiple technologies and subsystems and shall be capable of collecting real-time traffic data on a per-lane basis, including vehicle counts, average travel speeds, travel times, lane occupancy, and origin-destination data. The system shall deploy multiple devices so that real-time traffic data can be analyzed and verified from multiple sources. The vehicle detection system shall collect traffic data for all lanes and both directions of traffic of the work zone. Vehicle detection systems shall provide live traffic data from field sites to the central software platform for the application of business logic and actuation of events and response plans.

4.2.2 Deployment Coordination

Prior to deployment, the Consultant shall coordinate with the FDOT Project Manager, or as delegated, to identify construction schedules and key dates specifically related to maintenance of traffic (e.g., phase shifts, lane closures).

The Consultant shall provide timely deployment, relocation, reconfiguration, and removal of all SWZ system equipment such that no delays are incurred by the roadway construction prime contractor(s). The Consultant shall coordinate with roadway construction CEI to determine suitable locations for deployment of SWZ field equipment. SWZ field equipment shall not interfere with the roadway construction prime contractor(s) work at any time. Modifications to existing or previously agreed upon SWZ field equipment deployment locations shall not occur without the consent of the roadway construction prime contractor(s). All coordination between the roadway construction prime contractor(s) and the Consultant shall be conducted through the roadway construction CEI.

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4.2.3 SWZ Pre-Deployment Testing

The Consultant shall develop and submit a pre-deployment test plan to the Department for review and approval a minimum of fifteen (15) business days prior to beginning testing activities. The test plan must describe how the Consultant will configure and test all components of the SWZ system on site at the SWZ control center to validate all system components are in good working order and functioning as intended prior to roadside deployment. The test plan must include testing each field site device, each sub-system, and the comprehensive system using multiple scenarios. District Six reserves the right to review and witness all phases of testing. The Consultant shall notify the Department of test schedules in writing a minimum of ten (10) business days prior to beginning testing activities.

The Consultant must submit a test report documenting the successful completion of all pre-deployment testing to the Department a minimum of five (5) business days prior to deployment.

4.2.4 SWZ Field Equipment Deployment

The Consultant is responsible for deployment of all field equipment necessary for a completely functional SWZ system for each defined work zone. All field equipment shall be deployed in accordance with this Scope of Services and all applicable standards and specifications listed in Section 10.0.

4.2.4.1 Deployment Configuration and Testing:

The Consultant is responsible for verifying deployed field equipment is properly placed, configured, fully functional, and safe.

The Consultant shall ensure all equipment is communicating with the SWZ central software and capable of bi-directional data transfer (e.g., providing traffic data, video, and allowing remote control).

The Consultant shall deploy and configure field devices for optimal data collection based on site field conditions

(e.g., detector mounting height, number of lanes, location, offset from edge of travel).

The Consultant shall deploy and configure all field and network devices in accordance with the Department’s current security standards (e.g., device locks, security passphrases, etc.)

The Consultant shall deploy and configure CCTV cameras so that SWZ system operators are able to view all travel lanes and paved shoulders at least a quarter mile outside of the work zone. Additionally, CCTV cameras shall be deployed at the beginning and end of the work zone to provide images of ingress and egress vehicles.

Refer to Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report for general guidance on deployment locations.

The Consultant shall deploy and configure the system so that it is able to precisely detect, identify, classify, and monitor all roadway events, including crashes and debris on roadway.

The Consultant shall ensure camera video feeds provide clear and unobstructed views of the entire roadway without occlusions from permanent or temporary structures (e.g., equipment, vegetation, signs, structures, and overpasses).

The Consultant shall deploy and configure PCMS throughout and in advance of each defined work zone in both directions of travel, in accordance with the general guidance in the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report.

The Consultant shall ensure that PCMS displays are not obstructed or partially occluded and that messages are always displayed properly and clearly visible to approaching motorists in all lanes of traffic.

The Consultant shall deploy and configure vehicle detection systems throughout, in advance, and following each defined work zone, in accordance with the general guidance in Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report. Vehicle detection systems shall provide real-time traffic data on a per lane basis, including travel speed, travel time, volume, and lane occupancy. Additionally, vehicle detection systems shall be deployed in strategic locations to provide average travel time and speed data within a work zone (e.g., in advance, following).

The Consultant shall verify the proper deployment and configuration of each field device using the SWZ central software and verify real-time data and control operations are functional. Position and calibrate all field devices to optimize system operation.

The Consultant shall relocate, recalibrate, and reposition field equipment to maintain optimal functionality of field devices following traffic shifts, incidents, and other events, including any time that a drop in system performance is observed.

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4.2.5 SWZ Equipment Retrieval, Storage, and Spare Parts

The Consultant shall coordinate with the roadway construction CEI(s) to determine specific times and dates for equipment removal. The Consultant shall be responsible for removing and storing all SWZ field equipment prior to the removal of the construction prime contractor’s MOT equipment. The Consultant shall be responsible for providing and maintaining a local, easily accessible, and secure storage location capable of accommodating all SWZ system field equipment when not deployed.

4.3 SWZ Operations

The Consultant shall be responsible for providing 24 hours a day, 7 days a week operation of the SWZ system, including dedicated personnel responsible for the monitoring of traffic and roadway conditions, identification of incidents and potentially dangerous situations, actuation or mobilization of appropriate response plans, dissemination of information to the public, and coordination with Local Agency Stakeholders. SWZ operations shall also include, providing the ability to remotely configure, operate, monitor, control, and troubleshoot all components of the SWZ system in real-time.

The Consultant shall analyze work zone traffic data and determine its impacts on local signal operation. Traffic analysis reports, shall be delivered to the FDOT Project Manager a minimum of five (5) business days prior to the start of each MOT phase. At a minimum, traffic analysis reports shall include, current and projected traffic counts, an analysis on work zone and MOT impacts, and proposed adjusted signal timing plans for all affected intersections.

Traffic analysis reports shall be delivered and certified in a manner so that signal timing plans are ready for implementation by the local maintaining agency(ies). The Consultant shall not implement signal timings or any operational improvements to local traffic infrastructure.

The Consultant shall develop a Concept of Operations report, detailing the specifics of how the SWZ system will be managed, monitored, and operated, for review and approval by the Department. The Consultant shall identify basic information for the operation of the SWZ systems, including roles and responsibilities of operational personnel, number of individuals for each role, anticipated shift durations, standard operating procedures, emergency response plans, and all other operations. The Consultant shall submit a Concept of Operations report consistent with the FDOT format within ninety (90) days following the Notice to Proceed (NTP) date. The latest format and template can be located at the following website location: http://www.fdot.gov/traffic/its/projects_deploy/semp.shtm

4.3.1 Incident Reporting

SWZ Operators shall be capable of identifying incidents and classifying the severity of each event remotely from the SWZ control center in real-time. Operational staff shall mobilize the appropriate response based on incident severity within the time frames identified in Table 4.3-1. Operational staff shall utilize the event functionality within the centralized software platform to create, manage, resolve, and review individual events in real-time. Operational staff shall be responsible for monitoring each event until it is resolved in entirety, including surveillance of video feeds, and updating PCMS messages as appropriate. Operational staff shall be responsible for dissemination of information to Local Agency Stakeholders and the public (e.g., posting PCMS messages).

Incident Description Classification Response Time (Max.)

Vehicle-to-Vehicle Collision Major 5 min Vehicle-to-Infrastructure Collision Major 5 min Vehicle-to-Vulnerable Road User (e.g., bicycle, pedestrian) Collision

Major 5 min

Work Zone Intrusion (vehicle) Major 5 min Significant Roadway / Infrastructure Damage (e.g., downed utility line, road flooding)

Major 5 min

Debris in Roadway Minor 20 min Pedestrian in Work Zone / Theft Minor 20 min

Table 4.3-1: Operational Staff Incident Response Times.

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Incident responses by SWZ operational staff shall vary depending on incident classification. Incidents classified as Major, shall be reported to emergency services within the allotted maximum response time. The Consultant shall submit an incident response plan, as part of the Concept of Operations, for approval by the Department. The Incident Response Plan shall, at a minimum, show step-by-step the actions of operational staff following incidents of multiple severities, assigning a hierarchal contact list for incident reporting. Failure to follow the incident response requirements and procedures outlined in this document and in the Department approved Concept of Operations shall result in financial consequences outlined in Section 6.1.

The Consultant shall also be responsible for providing detailed reports for all incidents involving the SWZ system.

Incidents include physical interactions between the SWZ deployment(s), vehicles, and other entities (e.g., pedestrians, bicyclists, animals, buildings, infrastructure, landscape, any other tangible property, that results in personal injury or physical damage of any magnitude). Reports shall be submitted monthly to FDOT District 6, at least two (2) days before the monthly progress meeting. Incidents requiring the attendance of emergency services shall require an incident report be submitted three (3) days from time of incident and may require additional documentation at the request of the Department. Reports shall include the following minimum information:

Date and time of incident Location of incident (latitude and longitude within 1-meter) General description of the event Description of property damage Smart Work Zone system equipment involved Name individuals contacted to report incident, along with time and date of reporting Detail all injuries reported, their severity, and if emergency services were required Ambient environment conditions, including, but not limited to, lighting, weather, etc.

4.3.2 SWZ Performance Requirements

The Consultant shall be responsible for providing operation of the SWZ system 24 hours a day, 7 days a week, including available SWZ operational staff, deployed and functional field equipment, and a fully operational SWZ control center. The SWZ shall be considered fully operational and available when the SWZ equipment and systems meet the requirements outlined in this document and the objectives detailed in the Smart Work Zone US 27 / SR 25 (Okeechobee Road) Operational Report. The minimum acceptable availability of the fully operational SWZ system shall be 98% of the expected operational uptime. Failure to meet the minimum availability rate shall result in financial consequences outlined in Section 6.1.

4.3.2.1 System Availability:

SWZ system performance shall be evaluated by the availability of deployed field devices and their ability to meet the system requirements of this Agreement. The quantity of deployed SWZ field devices and sensors may change depending on MOT phasing and may vary at times during a given month or pay period. Therefore, SWZ system availability shall be based upon a weighted-average of the amount of time field devices and sensors are deployed and operational. The operational status or availability of field devices shall be calculated by device health monitoring software to be provided by the Consultant.

The device health monitoring software shall calculate SWZ system availability as a percentage of the average amount of time deployed field devices and sensors are operational over their expected operational uptime in a given month. For example, the expected operational uptime of the entire SWZ system shall be 24 hours a day, 7 days a week, however the expected operational uptime of a field device or sensor is 24 hours a day, 7 days a week, for the duration of its expected deployment.

SWZ system availability may also be assessed by the field device deployment’s ability to satisfy requirements detailed in this Agreement. In the event a field deployment does not satisfy all requirements agreed upon in this contract, the Department shall provide a written assessment of the situation and document the missing devices required to provide a satisfactory field deployment. The Department reserves the right to audit field device deployments at any time, including retroactive audit based upon the monthly Performance Report. The missing devices identified by the Department, shall be included in the SWZ system availability calculation, and considered

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 11 of 17 un-operational for the entire duration of their expected operational uptime. For example, if a deployed cctv camera is unable to provide images of vehicles entering the work zone (a requirement from Section 4.2.1 of this Scope), the Department may determine the deployment is missing required surveillance coverage of the work zone and is therefore not satisfying the requirements of this Agreement. As a result, that missing device shall be considered un-operational and shall be considered as such from the time the malfunction was first observed to the end of the MOT phase or until the missing device is deployed, whichever comes first.

4.3.2.2 System Performance Software:

The SWZ system must have a backend software capable of monitoring the operational status or health of all field devices and sensors providing data back to the SWZ control center. The software may be a subcomponent of the centralized software platform. The software shall, at a minimum, be able to generate periodic and on-demand device health reports detailing individual device uptime, downtime, and data transmission status for a given time period or in real-time. Deployed devices shall be queried for their device health at the time of deployment and at least once every hour until they are removed from service. Device health reports generated by the software shall be included in the Monthly Performance Report deliverable.

4.3.2.3 Monthly Performance Report:

The Consultant shall develop a monthly Performance Report for submittal to the Department. Reports shall include at a minimum: number of work zone related crashes; traffic volumes through the work zone; travel times through the work zone; timestamped PCMS messages; schematics detailing SWZ field device deployment locations; roadside equipment quantities by type of device; percentage of costs and time that the systems are in operation compared to planned; monthly uptime and downtime of each device, including the device health report generated by the health monitoring software; and any other relevant information to document effectiveness of SWZ. The Performance Report shall be organized per asset type and sorted by device ID. Costs associated with the SWZ including equipment, operations, software, and maintenance shall also be reported at the same frequency.

Reports shall be submitted to the Department along with the monthly invoice, within thirty (30) calendar days from the end of the previous invoice period. A draft of the proposed Performance Report format shall be included as a part of the Concept of Operations, for approval by the Department. The Department may request a Performance Report for a specified time interval at any time.

4.3.2.4 Scheduled Maintenance:

The Consultant shall submit a maintenance plan with a proposed schedule as a part of the Concept of Operations, for approval by the Department. Additional requests for approved downtime must be submitted to the Department for approval a minimum of five (5) business days prior to the scheduled downtime. Approved downtime shall be removed from expected operational uptime and is therefore excluded from any system availability based performance measure penalties.

4.4 SWZ System Staffing

This section of the Scope will discuss SWZ system staff and identify minimum requirements for the key personnel required to support this contract. The Consultant shall develop a staffing plan for approval by the Department that describes how the SWZ system, facilities, and equipment will be managed, operated, and maintained. Staffing plan shall be submitted in the Technical Proposal and, upon selection, submitted as a part of the Concept of Operations for approval by the Department. The staffing plan shall include an organizational chart, including Subconsultant(s) personnel, that identifies roles and responsibilities of key staff who will provide and support all services identified in the contract. The latest version of the Consultant’s organizational chart shall be submitted quarterly, alongside the monthly incident report, to the Department. Adjustments may be requested by the Department at the time of the submittal.

The Consultant shall be responsible for employing, scheduling, training, and supervising all personnel. It is the sole responsibility of the Consultant to ensure that all personnel working on this contract have the skills, background clearance, and expertise to properly perform the work assigned to them. The Consultant shall ensure all staff has the required training necessary to perform their respective responsibilities. The Consultant shall also provide off

DOT-RFP-23-6179SD Exhibit A Scope of Services Page 12 of 17 duty on-call support and shall be responsible for ensuring that minimum staffing levels are sufficient to provide all services outlined in this contract

The Consultant shall employ qualified SWZ staff at a minimum hourly rate of $18.00 for the duration of the contract.

The Consultant shall provide proof of compliance with minimum rate requirements and staff salary information through verifiable sources (e.g., payroll registers, employee payroll checks, etc.) to the Department upon request.

4.4.1 SWZ System Key Personnel Qualification Requirements

The Consultant shall keep staff of the required levels to respond to all requirements of this Contract at all times during the term of the Contract.

4.4.1.1 SWZ Project Manager:

The Consultant shall designate a full-time SWZ Project Manager who shall respond to all authorizations for services under this Contract. The Consultant’s Project Manager shall be responsible for all work necessary to provide for the general management, oversight, quality control, and administration of all Contract activities and support personnel. The Consultant’s Project Manager ensures that the requirements of the Contract are met on a daily basis at all times.

The required experience and qualifications for the SWZ Project Manager are as follows:

Minimum of a Bachelor’s degree in a related field from an accredited four-year college or university.

Minimum of five (5) years of management experience related to roadway construction or Transportation

Systems Management and Operation (TSM&O).

FDOT Advanced Temporary Traffic Control (TTC)/Maintenance of Traffic (MOT) certification Knowledge of technical report and correspondence writing Knowledge of construction scheduling and planning Knowledge of incident management principles

4.4.1.2 SWZ Control Center Operator(s):

The Consultant shall designate SWZ Operator(s) who shall, at a minimum, proactively monitor traffic, detect and manage incidents, disseminate traveler information, and respond to incidents per the Incident Response Plan during the 24/7 operation of the SWZ system.

A minimum of two (2) operators shall be working at all times during SWZ operations.

The required experience and qualifications for the SWZ Operator(s) are as follows:

High school diploma or GED Minimum of 1 year of experience in dispatch center, 911 operations, or comparable relevant experience.

Strong command of the English language Knowledge of geography and map interpretation Proficient computer skills

4.4.1.3 Field Equipment Technician(s):

The Consultant shall designate SWZ Field Technician(s) who are, at a minimum, responsible for deploying, maintaining, and repairing SWZ field equipment.

The required experience and qualifications for the SWZ field technician(s) are as follows:

High school diploma or GED Minimum of 1 year of experience in ITS, traffic control system, or related fields in the areas of device installation, repair, and maintenance FDOT Advanced Temporary Traffic Control (TTC)/Maintenance of Traffic (MOT) certification Ability to safely operate a vehicle and possession of an active driver license

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4.4.2 Anticipated Staffing Qualification Needs

Deployment, management, and operation of the SWZ system will require a multi-disciplinary team. In order to fully furnish and operate the SWZ system, the following areas of expertise may be necessary to fulfill the obligations of this contract service:

Facility management

Electrical design and facility power management

Electronic and electro-mechanical component diagnostics, troubleshooting, and repair

Traffic Management Center (TMC) design and operation

Ethernet, serial, and wireless communications

Networking and network protocols

Local area network design, operation, and maintenance

Network security configuration and administration

Automated Traffic Management Software (ATMS) design, operation, and maintenance

Computer applications and database management

Digital video transmission

Maintenance of Traffic (MOT) / Temporary Traffic Control (TTC) for roadway construction design and/or management

Traffic planning, signal operations, and signal timing

5.0 CONSULTANT RESPONSIBILITIES

The Consultant shall provide the services described in this Scope through careful planning, assignment, coordination, inspections, quality control, field operations, reporting, and other forms of administrative management techniques that shall optimize the Consultant’s performance.

5.1 Project Management

The Consultant shall provide the Department with a Project Manager for the term of the Agreement. Any changes to the Consultant’s Project Manager or any of the other indicated personnel in charge of the work shall be subject to review and approval by the Department.

The Consultant Project Manager shall also be responsible for notifying the Department of any and all emergencies and problems.

The Consultant Project Manager shall be available to meet with the Department’s Project Manager at a mutually convenient time for both parties, during regular “business hours”, to discuss work requirements prior to the Consultant assuming the responsibilities of this Agreement.

5.2 Subconsultant(s)

The Consultant shall be fully responsible for the satisfactory completion of all subcontracted work. The Consultant shall be responsible for the management, scheduling, and administration of all Subconsultant(s), including invoice processing and payments to the Subconsultant(s).

5.3 Pre-Work Conference

Before the Consultant begins providing the services described in this Scope, there shall be a meeting between the Department and Consultant to coordinate future work, share contact information for key staff, and discuss project implementation details.

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5.4 Reference Checks, Law Enforcement Clearances and Background Checks

When requested by the Department, the Consultant shall provide documentation of reference checks, law enforcement clearances, and background checks performed on the Consultant’s employees assigned to this contract.

5.5 Meetings

The Consultant shall be required to facilitate various meetings to support this contract. The Consultant shall be responsible for coordinating all aspects of project meetings including preparation and distribution of meeting materials to attendees.

The Consultant shall record attendance and prepare meeting minutes for each meeting. The Consultant shall distribute final meeting minutes to all attendees via email no later than 10 business days after the meeting.

5.5.1 Progress Meetings

The Consultant Project Manager shall be required to meet with the Department’s Project Manager for monthly progress meetings throughout the term of the Agreement. Meetings shall be scheduled on dates agreed upon by the Consultant and the Department. The Department reserves the right to schedule additional meetings at any time during the term of this Agreement.

5.6 Deliverables

The Consultant shall provide the Department with multiple reports, agendas, meeting-minutes, and other deliverables specified in this document. Deliverable due dates, contents, and submittal frequencies may be modified with the written approval from the Department’s Project Manager.

5.7 Notifications

Notifications of any changes to personnel or Subconsultant shall be in writing and signed by the Consultant.

This official notice may be delivered by hand or sent via certified mail to the Department.

If agreed to by the Department’s Project Manager, the Consultant may send notices for approval of new personnel or Subconsultant(s) via electronic mail.

5.8 Consultant’s Personnel Requirement

Services provided by the Consultant shall be performed and/or directed by the key personnel identified in the Consultant Technical Proposal.

The Consultant shall be responsible for providing competent and committed personnel who are qualified, reliable, and properly trained at appropriate levels of skill to perform the contractual services described in this Agreement.

The Consultant shall utilize the methods and procedures described in its Technical Proposal to ensure that the SWZ control center is fully staffed at all times and the performance of the duties and responsibilities described in this Scope are being accomplished.

6.0 Performance Assessment and Financial Consequences

The Consultant acknowledges that failure to complete the services by the completion date designated on the Contract Documents or TWO, or failure to meet the requirements established in the Contract shall cause the Department to incur damages and seek compensation. Therefore, the Department shall reserve the right to assess the Consultant penalties that shall be deducted from the Consultant’s monthly invoice. Application of these penalties will not waive the Department’s right to terminate this Contract in the interest of the Department.

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6.1 Performance Measure Penalties

The Department has established Performance Measures for each of the service categories listed in this Scope.

The Consultant shall be measured monthly on its ability to meet the performance criteria established by the Department.

Failure by the Consultant to meet the Performance Measures established in this Scope may result in invoice reductions or termination of this Agreement and the Consultant defaulted and placed in the Department’s disbarment list.

Performance Measure

Criterion Requirement Penalty

Less than 98% System Availability

Monthly 98% or greater *10% reduction of total monthly invoice

Less than 90% System Availability

Monthly 98% or greater *20% reduction of total monthly invoice

Less than 80% System Availability

Monthly 98% or greater *30% reduction of total monthly invoice

Less than 70% System Availability

Monthly 98% or greater *100% reduction of total monthly invoice

Incur delay…