RFP10769_FINAL.pdf

RFP #10769

Version: 23 Rev 08-13-24 Page 1 of 65

Date: October 14, 2024

Subject: Department of Juvenile Justice (Department or DJJ) Solicitation #10769 – Aftercare

Resource Navigator Program

Request for Proposals (RFP): The Department of Juvenile Justice (DJJ) and the Office of Probation and Community

Intervention are issuing this RFP for an Aftercare Resource Navigator Program (Program) in each judicial circuit. The purpose of the Program is to increase positive outcomes for youth who are reentering the community from a residential commitment facility (Facility) by identifying and establishing relationships with resources that address the service needs of youth and families, connecting youth served by the Program and their families with the appropriate resources to address their specific service needs, and collaborating with Department staff, Facility staff, educational and workforce credentialing providers, other targeted service providers, community partners, and stakeholders.

The Program shall provide transitional planning services to youth who are pending release from a Facility, including youth who will be supervised on Conditional Release (CR) or Post-Commitment Probation (PCP) upon their release, and Direct Discharge youth, who will be released with no supervision. The Program shall continue to provide services for a period of time after the youth’s release from the Facility to ensure that services identified during transitional planning are completed or substantially underway.

The RFP package consists of this transmittal letter with the following attachments and exhibits (some of which are not included but are available electronically as noted):

1 Available at:

https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/state_pu rchasing_pur_forms 2 Available at: http://www.djj.state.fl.us/partners/procurement-and-contract-administration 3 Document uploaded as a separate document for the RFP and posted on the Vendor Information Portal.

4 Available at: http://www.djj.state.fl.us/partners/forms-library/contracts

PUR 1000[1] General Contract Conditions - Incorporated by Reference1 PUR 1001[1] General Instructions to Respondents - Incorporated by Reference1 Attachment A Services Sought Attachment B General Instructions for the Preparation and Submission of Proposals Attachment C Special Conditions Attachment D Reserved Attachment E Reserved Attachment F Selection Methodology and Evaluation Criteria Attachment G Subrecipient Contract2 Attachment H Budget3 (MANDATORY) Attachment I Reserved Attachment J Price Sheet3 (MANDATORY) Attachment K Drug-Free Workplace Certification2

Attachment L PUR 1355 – Foreign Country of Concern Attestation3 (MANDATORY) Attachment M Reserved Attachment N Notice of Intent to Submit a Response3 Attachment O RFP Proposal Cross Reference Table Attachment P Written Evaluation Questions/Considerations Attachment Q Proposal Verification Form3 Attachment R Certification of Experience Attachment S Tie Breaking Certifications3 https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/state_purchasing_pur_forms https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/state_purchasing_pur_forms http://www.djj.state.fl.us/partners/procurement-and-contract-administration http://www.djj.state.fl.us/partners/forms-library/contracts

Version: 23 Rev 08-13-24 Page 2 of 65

Attachment T Client Contact List Attachment U Florida Certified Minority Business Enterprise (CMBE) Subcontracting Utilization

Plan2 Attachment V Reserved

Exhibit 1 Invoice2 Exhibit 2 Designation and Request to Change Primary Intervention and Treatment

Services2 Exhibit 3 Florida Minority Business Enterprise (MBE) Utilization Report2

Exhibit 4 Staffing Qualifications and Educational Requirements Chart2

Exhibit 5 Pre-Service Training Plan2

Exhibit 6 Annual In-Service Training Plan2

Exhibit 7 Delinquency Interventions and Treatment Sessions Table2

Exhibit 8 Youth Census Report2

Respondents shall comply fully with the instructions on how to respond to the RFP.

Per subsection 287.057(25), Florida Statute (F.S.), Respondents to this solicitation or persons acting on their behalf may not contact, between the release of this solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and state holidays, any employee or manager of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the Procurement Manager or as provided in the procurement documents.

Violation of this provision may be grounds for rejecting a proposal. All communications from Respondents shall be in writing (by e-mail, or mail), and cite the subject solicitation number and be directed to the attention of the Procurement Manager below.

Any person with a qualified disability shall not be denied equal access and effective communication regarding any proposal/proposal documents or the attendance at any related meeting or proposal opening.

If accommodations are needed because of a disability, please contact the Procurement Manager for this RFP at (850) 717-2600 at least five business days prior to the meeting.

Terminated for Cause Exclusions In addition to other criteria set forth in this solicitation document, any Respondent, and any and all subsidiaries of the Respondent, that have had a contract terminated by the Department for cause is subject to the follow provisions below:

1) The 12-month period shall begin with the effective date of termination for cause, as delineated in the termination letter from the Department.

2) If terminated for cause in the last 12-month period preceding the Date Written Proposals Are Due and Opened for this solicitation, the Respondent shall be ruled disqualified and therefore ineligible to submit a response to the solicitation.

3) If terminated for cause in the last 12- month period preceding the Notice of Intended Award resulting from this solicitation, the Respondent shall be ruled disqualified and therefore ineligible to receive a contract award.

4) The above applies regardless of the business structure (for profit/not for profit) or the dates the corporations were created.

One Florida Initiative Requirement The “One Florida Initiative” was developed in an effort to increase diversity and opportunities in state contracting without using discriminatory policies. If a Respondent(s) is awarded a Contract resulting from this solicitation, answers to the following questions may be due to the Department prior to Contract execution:

1) Does your organization have a Small Business Administration 8(a) certification? Yes (Y) / No (N) If Y, then proceed no further with these questions.

2) Is your organization a non-profit? Y/N If Y, then proceed no further with these questions.

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3) Does your organization have more than 200 permanent full-time employees (including the permanent full-time staff of any affiliates)? Y/N

If Y, then proceed no further with these questions.

4) Does your organization have a net worth of $5 million or more (including the value of any affiliates)?

Y/N

Sincerely, Brian Thompson, Procurement Manager Bureau of Procurement and Contract Administration Florida Department of Juvenile Justice The Knight Building, Suite 1100 2737 Centerview Drive Tallahassee, Florida 32399-3100 Telephone: 850-717-2600 Fax: 850- 414-1625 E-Mail Address: Brian.Thompson@djj.state.fl.us mailto:Brian.Thompson@djj.state.fl.us

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ATTACHMENT A

SERVICES SOUGHT

I. GENERAL DESCRIPTION

A. General Overview The Respondent shall operate an Aftercare Resource Navigator Program (Program) in each awarded circuit. The purpose of the Program is to increase positive outcomes for youth who are reentering the community from a residential commitment facility (Facility) by identifying and establishing relationships with resources that address the service needs of youth and families, connecting youth served by the Program and their families with the appropriate resources to address their specific service needs, and collaborating with Department staff, Facility staff, educational and workforce credentialing providers, other targeted service providers, community partners, and stakeholders.

The Program shall provide transitional planning services to youth who are pending release from a Facility, including youth who will be supervised on Conditional Release (CR) or Post- Commitment Probation (PCP) upon their release, and Direct Discharge youth, who will be released with no supervision. The Program shall continue to provide services for a period of time after the youth’s release from the Facility to ensure that services identified during transitional planning are completed or substantially underway.

The Respondent shall assign an Aftercare Resource Navigator (Navigator) to each youth served by the Program. The Navigator shall actively participate in transitional planning, connect the youth and family with the appropriate resource(s) to address their specific service need(s), and ensure that the service(s) identified during transitional planning is completed or substantially underway before the youth is released from the Program. The Navigator shall coordinate with the Juvenile Probation Officer (JPO) to ensure that youth on CR or PCP successfully complete court-ordered sanctions, with the goal of successfully terminating supervision within one year after the youth’s release from the Facility.

B. Description of Services

1. The Navigator shall actively participate in the Transition Conference, Community

Reentry Team Meeting, and Exit Conference and assist with the development of the Transition Plan for Success for each youth served by the Program.

2. The Navigator shall meet with the Parent/Guardian of each youth served by the Program prior to the youth’s release from the Facility to establish a relationship with the family and understand the service needs of the youth and family.

3. The Navigator shall work closely with the JPO to identify resource(s) to address the specific need(s) of each youth served by the Program and their family. For each youth who will be supervised on CR or PCP, the Navigator shall actively participate in the development of the Youth Empowered Success (YES) Plan.

4. The Navigator shall facilitate the referral process for the resource(s) identified for each youth served by the Program and their family. The Navigator shall coordinate with the youth, Parent/Guardian, and JPO to complete the referral. Unless prohibited by a resource, the referral shall be completed prior to the youth’s release from the Facility.

5. The Navigator shall be responsible for the initiation of services for the resource(s) identified for each youth served by the Program and their family. Unless prohibited by a resource, services shall be initiated within three (3) working days of the youth’s release from the Facility.

6. The Navigator shall maintain contact with each youth served by the Program, their Parent/Guardian, and the resource(s) to which the youth and family were referred to monitor participation and progress. The Navigator shall maintain contact with the JPO to report the youth and family’s participation and progress with services, identify solutions for any roadblocks to success, and assist with resource-related responses to noncompliance in alignment with the Department’s Graduated Response Matrix.

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7. The Respondent shall identify the resources available in each awarded circuit that provide services to address the needs of youth and families served by the Program.

8. The Respondent shall maintain the Department’s Community Resource Guide, to include contact information, service descriptions, and eligibility and exclusionary criteria for all resources available to youth and families within each awarded circuit, including resources available to youth and families not eligible to participate in the Program, which may include youth on Intake or Probation status and youth with no history of or current involvement with the Department.

C. Authority In accordance with section 985.01(1)(i), Florida Statutes (F.S.), the Department “allocate[s] resources for the most effective programs, services, and treatments to ensure that children, their families, and their community support systems are connected with these programs at the points along the juvenile justice continuum where they will have the most impact.”

Services provided under this Contract shall be provided in accordance with Florida Statutes, including, but not limited to, Chapter 985, F.S.; Florida Administrative Code (F.A.C.), including, but not limited to, Chapters 63D-13, 63E-7, 63H-3, 63N-1, and 63T-1, F.A.C.; and this Contact.

D. Limits on Services Services shall be limited to eligible youth served by the Program and their families; the Department shall be the sole source of youth served by the Program. Direct Discharge youth may opt out of the Program upon their release from the Facility or at any time thereafter.

E. Definitions Terms that are defined in Chapter 985, F.S., and Chapters 63D-13, 63E-7, 63H-3, 63N-1, and 63T-1, F.A.C., shall have the same meanings in this Contract, unless otherwise noted below. Unless the context otherwise clearly requires a different construction and interpretation, terms shall have the following meanings:

1. Designated Direct Discharge Contact (DDDC) – The designated Department contact for each Direct Discharge youth who receives services under this Contract.

The DDDC may be a JPO or another Department employee designated by the Chief Probation Officer (CPO).

2. Resource – An entity that provides a service to youth and families under this Contract. A resource may be the Respondent (i.e., services directly provided by an employee of the Respondent); a subcontractor of the Respondent; an agency or instrumentality of the federal government, State of Florida, or a local government, including a county, municipality, or special district; nonprofit organizations; any provider (including for-profit entities) that has entered into a contract or similar agreement with the Department to provide a service; or a Licensed Mental Health Professional.

II. YOUTH TO BE SERVED

A. General Description of Youth to be Served The Respondent shall provide transitional planning services to youth who are pending release from a Facility, including youth who will be supervised on CR or PCP and Direct Discharge youth. The Program shall continue to provide services for a period of time after the youth’s release from the Facility to ensure that services identified during transitional planning are completed or substantially underway. Direct Discharge youth may opt out of the Program upon their release from the Facility or at any time thereafter.

B. Youth Eligibility Youth who are pending release from a Facility, including youth who will be supervised on CR or PCP and Direct Discharge youth, are eligible to participate in the Program.

1. CR and PCP youth shall be served by the Program for a period of time following their release from a Facility, until such time that the service(s) for which the youth was referred is completed or substantially underway.

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2. Direct Discharge youth are eligible to remain in the Program for a period of time following their release from a Facility, until such time that the service(s) for which the youth was referred is completed or substantially underway, or the youth opts out of the Program upon their release from the Facility or at any time thereafter.

C. Youth Assignment/Determination

1. The Department will assign eligible youth to the Program within 30 days of entry into their Facility, with Navigator services to commence at least 90 days prior to the youth’s anticipated release from the facility. The Department will assign youth to the Program through the Juvenile Justice Information System (JJIS).

2. JJIS will notify the Respondent via email when a youth has been assigned to the Program. The Respondent shall review the Electronic Commitment Packet (ECP) and any additional information available in JJIS. The Respondent shall contact the assigned JPO if additional information is needed prior to confirming the youth’s placement in the Program.

3. The Respondent shall contact the JPO via email within three (3) working days of receiving the JJIS notification to confirm the youth’s placement in the Program. If the Respondent believes that a youth is not eligible for the Program, the Respondent shall contact the JPO and JPO Supervisor (JPOS) within three (3) working days of receiving the JJIS notification to discuss the assignment.

a. If the JPO and JPOS agree with the Respondent that the youth is not eligible for the Program, the Respondent shall reject the assignment in JJIS; the reason the youth is not eligible for the Program shall be documented in the comments.

b. If the JPO and JPOS disagree with the Respondent that the youth is not eligible for the Program, the assignment shall be discussed with the CPO, who shall make the final decision regarding the disputed assignment.

c. If the CPO agrees with the Respondent that the youth is not eligible for the Program, the Respondent shall reject the assignment in JJIS; the reason the youth is not eligible for the Program shall be documented in the comments.

4. The Respondent shall place the youth in the Program in JJIS within three (3) working days of receiving the JJIS notification, or within three (3) working days of the CPO’s determination that the youth is eligible for the program, if applicable.

D. Limits on Youth to be Served

1. The Respondent shall only be paid for services rendered to eligible youth served by the Program. Maintenance of the Community Resource Guide shall be included in the contracted rate for services provided to youth served by the Program.

2. CR and PCP youth may remain in the Program for up to 210 days following their release from a Facility (i.e., through the second 90-day supervision period), until such time that the service(s) for which the youth was referred is completed or substantially underway.

a. 90-day extensions may be requested if additional time is needed to ensure that the service(s) is completed or substantially underway; a justification must be provided with the request. The first extension must be approved by the CPO; second and subsequent extensions must be approved by the Regional Director.

b. If jurisdiction expires before the service(s) for which the youth was referred is completed or substantially underway, the youth may remain in the Program for up to 30 days after jurisdiction expires to complete the Program. CR and PCP youth may opt out of the Program when jurisdiction expires or at any time thereafter.

3. Direct Discharge youth may remain in the Program for up to 60 days following their release from a Facility, until such time that the service(s) for which the youth was referred is completed or substantially underway.

a. One 30-day extension may be requested if additional time is needed to ensure that the service(s) is completed or substantially underway; a

Version: 23 Rev 08-13-24 Page 7 of 65 justification must be provided with the request. The extension must be approved by the CPO.

b. Direct Discharge youth may opt out of the Program upon their release from the Facility or at any time thereafter.

III. SERVICES TO BE PROVIDED

A. Services and Resources

1. The Respondent shall identify the resources available in each awarded circuit that provide services to address the needs of youth and families served by the Program. Services shall include, but are not limited to:

a. Mental health services, including outpatient and inpatient treatment.

Based on availability and with the approval of the Department, inpatient treatment may be provided in another circuit; the Program shall provide transportation, if needed.

b. Substance abuse services, including outpatient and inpatient treatment.

Based on availability and with the approval of the Department, inpatient treatment may be provided in another circuit; the Program shall provide transportation, if needed.

c. Sex offender services, including outpatient and inpatient treatment. Based on availability and with the approval of the Department, inpatient treatment may be provided in another circuit; the Program shall provide transportation, if needed.

d. Educational services, including, but not limited to, in-person or virtual tutoring, high school equivalency diploma (GED) programs, college preparatory courses, assistance enrolling in postsecondary programs, and applying for financial aid.

e. Vocational services, including, but not limited to, vocational assessments, certification training, job shadowing and apprenticeships, assistance enrolling in career and technical education (CTE) programs, and applying for financial aid.

f. Mentoring services, including individual, group, and family mentoring.

Mentoring services may include sex-specific and faith-based options;

however, sex-neutral and secular options must also be available to youth and families.

g. Temporary housing services, including, but not limited to transitional housing and crisis/emergency shelters. Based on availability and with the approval of the Department, temporary housing services may be provided in another circuit; the Program shall provide transportation, if needed.

h. Family support services, including, but not limited to, assistance with housing, utilities, food, clothing, and transportation. Transportation shall be provided as needed for youth and families to participate in any services provided under this Contract; transportation shall be included in the contracted rate.

i. Employment services, including, but not limited to, workplace readiness training, vocational assessments, assistance locating job opportunities, creating a resume, applying for jobs, and preparing for interviews.

j. Community service assistance, including, but not limited to, locating community service opportunities and scheduling community service hours for youth; the Respondent shall attempt to locate opportunities that are of interest to the youth.

k. Dually served coordination, including, but not limited to, coordinating services provided under this Contract with the Department of Children and Families (DCF) and/or their provider(s) for youth who are served concurrently by DJJ and DCF.

2. The Respondent shall provide at least one service that uses an evidence-based practice, promising practice, or practice with demonstrated effectiveness; the

Version: 23 Rev 08-13-24 Page 8 of 65 service(s) shall fall under at least one of the service categories listed above. The service(s) shall be approved by the Department in writing prior to implementation.

The service(s) shall be included in the contracted rate for youth and families served by the Program. The Respondent shall be responsible for entering data in the Department’s Evidence-Based Services (EBS) module for the service(s) provided under this provision.

3. Each service provided to youth and families served by the Program shall be provided by one of the following resources:

a. Employees of the Respondent; all services provided by employees shall be included in the contracted rate for youth and families served by the Program.

b. Subcontractors of the Respondent; all services provided by subcontractors shall be included in the contracted rate for youth and families served by the Program. Subcontractors must be approved by the Department prior to providing services under this Contract; any costs shall not be reimbursed by the Department.

c. Agencies and instrumentalities of the federal government, the State of Florida, or local governments, including counties, municipalities, and special districts; all services provided by government agencies and instrumentalities shall be included in the contracted rate for youth and families served by the Program.

d. Nonprofit organizations; all services provided by nonprofit organizations shall be included in the contracted rate for youth and families served by the Program. Nonprofit organizations must be approved by the Department prior to providing services under this Contract.

e. Other providers, which may include, but are not limited to, government agencies and instrumentalities, non-profit organizations, and for-profit entities, that have entered into a contract or similar agreement with the Department to provide the service; such providers shall be paid directly by the Department.

i. Services provided under an existing contract or similar agreement with the Department may include, but is not limited to, local mental health, substance abuse, and sex offender services, as well as Redirections and Florida Youth College. All youth referred for services must meet the eligibility criteria of the existing contract or similar agreement.

ii. The Respondent may request that the Department enter into a contract or similar agreement with another provider to address an unusual service need for a specific youth and family served by the Program. The Respondent shall submit such requests to the CPO;

a justification must be provided and must include a description of the unusual service need, attempts made by the Respondent to locate a resource at no additional cost to the Department, and verification that the unusual service is not available under any existing contract or similar agreement with the Department. Such requests must be approved by the Regional Director and Assistant Secretary or designee.

f. Mental health, substance abuse, and sex offender services provided by a Licensed Mental Health Professional may be funded entirely or partially by Medicaid or the youth and family’s private insurance; the Respondent shall assist the youth and family with Medicaid or insurance claims, if needed.

If partially funded by Medicaid or insurance, the remaining amount may be paid by the youth and family, paid by the Respondent as part of the contracted rate (i.e., no cost reimbursement), or any combination thereof.

If Department participation is required, the Respondent shall submit a request to the CPO; a justification must be provided. Such requests must

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4. The Respondent shall establish relationships with all resources that provide services to youth and families served by the Program. Unless the resource is an employee or subcontractor of the Respondent, or another provider that has entered into a contract or similar agreement with the Department, the Respondent shall maintain a memorandum of understanding/agreement, letter of support, or similar document with the resource for the purpose of memorializing the relationship between the Respondent and resource. The document must include, but is not limited to, eligibility requirements, the referral process, and any limitations on the availability of services.

B. Service Tiers

1. For billing purposes, all youth served by the Program shall be placed in a Service

Tier based on their status with the Department and the youth and family’s service needs.

Service Tier Description Services

1 Standard • Mentoring services

• Temporary housing services

• Family support services

• Employment services

• Community service assistance

• Dually served coordination

2 Standard + Educational/Vocational

• All Service Tier 1 services

• Educational services

• Vocational services

3 Standard + Mental Health/Substance

Abuse/Sex Offender

• All Service Tier 1 services

• Mental Health services

• Substance abuse services

• Sex offender services

4 Standard + Educational/Vocational + Mental Health/Substance

Abuse/Sex Offender

• All Service Tier 1 services

• All Service Tier 2 services

• All Service Tier 3 services

2. All youth served by the Program while in a Facility shall be placed in Service Tier

1; if the youth and family’s service needs are determined to be outside the scope of Service Tier 1, a higher Service Tier may be selected during the Community Reentry Team Meeting. If applicable, billing for the higher Service Tier shall begin on the next working day.

3. If additional service needs outside the scope of the youth’s current Service Tier are identified at any time during the youth’s placement in the Program, a higher Service Tier may be selected by the JPO and JPOS (for CR and PCP youth) or DDDC (for Direct Discharge youth), in consultation with the Navigator. If applicable, billing for the higher Service Tier shall begin on the next working day.

4. If the youth and family complete services at any time during the youth’s placement in the Program and the remaining services are within the scope of a Service Tier that is lower than the youth’s current Service Tier, a lower Service Tier may be selected by the JPO and JPOS (for CR and PCP youth) or DDDC (for Direct Discharge youth), in consultation with the Navigator. If applicable, billing for the lower Service Tier shall begin on the next working day.

C. Transitional Planning Services Transitional planning services shall begin once placement is confirmed by the Respondent (or determined by the CPO) or 30 days prior to the Transition Conference, whichever is later. During the transitional planning phase (i.e., prior to the youth’s release from the

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Facility), the Respondent may bill the Department for up to 30 days at the contracted rate;

the rate shall be based on the Service Tier in which the youth is placed on the day services were provided. The invoice shall include the specific task(s) completed on each day billed.

The purpose of transitional planning is to identify resources to address the service needs of each youth served by the Program and their family and make necessary arrangements to ensure that services are initiated immediately upon the youth’s release from the Facility, which includes completing the required referral processes and scheduling appointments.

Transitional planning services shall include, but are not limited to, the following tasks:

1. The Respondent shall assign a Navigator to each youth within two (2) working days of the beginning of services (i.e., the youth’s placement in the Program in JJIS or thirty (30) days prior to the Transition Conference, whichever is later).

2. The Navigator shall conduct a thorough review of the information available in JJIS, including, but not limited to, the Face Sheet, case notes, and Document Library.

3. The Navigator shall contact the assigned JPO in person or by telephone within three (3) working days of the assignment to introduce themselves as the youth’s assigned Navigator and exchange relevant information, including the following:

a. For CR or PCP youth, name and contact information for the JPO who will supervise the youth and their role in transitional planning. If the currently assigned JPO will not be the supervising JPO and the supervising JPO has not been identified, the Navigator shall request notification when the supervising JPO has been identified.

b. For Direct Discharge youth, name and contact information for the Designated Direct Discharge Contact (DDDC). If the currently assigned JPO will not serve as the DDDC and the DDDC has not been identified, the Navigator shall request notification when the DDDC has been identified.

c. Whether the assigned JPO, supervising JPO, or DDDC will serve as the primary DJJ contact during transitional planning for the assigned youth.

d. Name and contact information for the youth’s residential case manager and/or transition services manager at the Facility.

e. Date and time of the Transition Conference, Community Reentry Team Meeting, and Exit Conference. If scheduled, the Navigator shall request that the JPO provide the hyperlink(s) or other information needed to participate. If not scheduled, the Navigator shall request that the JPO provide this information as soon as it is available.

4. If applicable, the Navigator shall contact the supervising JPO (for CR and PCP youth) or DDDC (for Direct Discharge youth) in person or by telephone within three

(3) working days of the assigned JPO contact to introduce themselves as the youth’s assigned Navigator and exchange relevant information, including any information that the assigned JPO was not able to provide (if applicable).

5. The Navigator shall contact the residential case manager and/or transition services manager by telephone within three (3) working days of the assigned JPO contact to introduce themselves as the youth’s assigned Navigator and exchange relevant information, including the following:

a. The youth’s current progress and projected release date.

b. The youth’s anticipated service need(s) after release, if known.

c. Any information that the assigned JPO, supervising JPO, or DDDC were not able to provide (if applicable).

d. The Navigator shall request that the residential case manager and/or transition services manager provide copies of the Performance Plan and Treatment Discharge Plan prior to the Transition Conference.

6. The Navigator shall contact the youth by telephone no later than 10 working days prior to the Transition Conference to introduce themselves as the youth’s assigned Navigator, provide an overview of the Program, and exchange relevant information.

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7. The Navigator shall contact the Parent/Guardian in person or by telephone no later than 10 working days prior to the Transition Conference to introduce themselves as the youth’s assigned Navigator, provide an overview of the Program, and exchange relevant information.

8. The Navigator shall contact the youth’s residential case manager and/or transition services manager by telephone no later than three (3) working days prior to the Transition Conference to request a copy of the Performance Plan and Treatment Discharge Plan, if not previously provided.

9. Prior to the Transition Conference, the Navigator shall conduct a thorough review of information obtained through contact with the youth, Parent/Guardian, assigned JPO, supervising JPO (for CR and PCP youth), DDDC (for Direct Discharge youth), and residential case manager and/or transition services manager, as well as in the Performance Plan, Treatment Discharge Plan, and JJIS. The Navigator shall be prepared to discuss all service needs indicated by these sources during the Transition Conference.

10. The Navigator shall actively participate in the Transition Conference by ensuring that all identified service needs are discussed, recommending resources to address those needs, and identifying transition activity assignments, which include, but are not limited to, locating resources and determining the referral process. If the assigned Navigator is unable to participate in the Transition Conference, the Respondent shall ensure that a representative of Program is prepared to serve in the same capacity as the Navigator during the Transition Conference and follows up with the Navigator.

11. Prior to the Community Reentry Team Meeting, the Navigator shall work toward completing the transition activities assigned to them during the Transition Conference. The Navigator shall contact the primary DJJ contact (i.e., assigned JPO, supervising JPO, or DDDC) at least biweekly to exchange relevant information, including the following:

a. Status of each transition activity assigned to the Navigator.

b. Date and time of the Community Reentry Team Meeting, if not previously provided.

c. Any changes to the youth’s anticipated release date.

d. Status of the Pre-Release Notification and Acknowledgment (PRN) form.

The Navigator shall request that the primary DJJ contact provide a copy of the form when it has been submitted and a notification when it has been approved.

12. The Navigator shall actively participate in the Community Reentry Team Meeting by providing the status of each transition activity assigned to the Navigator during the Transition Conference, including, but not limited to, the specific resource that has been identified to address each need, the resource’s referral process, and any potential roadblocks to the youth’s ability to receive services from the resource. If applicable, the Navigator shall work with the Community Reentry Team to identify a solution(s) for each potential roadblock. If any new service needs were identified after the Transition Conference, the Navigator shall recommend resources to address those needs, or locate resources after the Community Reentry Team Meeting. The Navigator shall recommend a Service Tier that will address all of the youth and family’s service needs and request that the Community Reentry Team select a Service Tier. If the assigned Navigator is unable to participate in the Community Reentry Team Meeting, the Respondent shall ensure that a representative of Program is prepared to serve in the same capacity as the Navigator during the Community Reentry Team Meeting and follows up with the Navigator.

13. If the Navigator believes that the Service Tier selected by the Community Reentry Team does not address the youth and family’s service needs, the Navigator shall request a meeting with the primary DJJ contact to discuss the Service Tier. If the primary DJJ contact agrees with the Navigator, the primary DJJ contact may select

Version: 23 Rev 08-13-24 Page 12 of 65 a new Service Tier. If the primary DJJ contact does not agree with the Navigator, the Service Tier shall be discussed with the CPO, who shall make the final decision regarding the disputed Service Tier.

14. Prior to the Exit Conference, the Navigator shall work toward completing the referral process for each resource identified during the Community Reentry Team Meeting. If the Navigator requires additional time after the meeting to locate resources, the Navigator shall discuss the identified resource with the primary DJJ contact prior to starting the referral process.

15. The Navigator shall contact the primary DJJ contact in person or by telephone at least biweekly to exchange relevant information, including the following:

a. Status of the referral process for each identified resource.

b. Date and time of the Exit Conference, if not previously provided.

c. Any changes to the youth’s anticipated release date.

d. Any new potential roadblocks to the youth’s ability to receive services from an identified resource. If appliable, the Navigator shall work with the primary DJJ contact to identify a solution(s).

16. The Navigator shall participate in at least one in-person meeting with the primary DJJ contact prior to the Exit Conference to assist with the development of the Transition Plan for Success. The Navigator shall request that the primary DJJ contact provide a copy of the Transition Plan for Success prior to the Exit Conference.

17. The Navigator shall contact the Parent/Guardian in person no later than seven (7) days prior to the Exit Conference to provide the status of the referral process for each identified resource and exchange relevant information. The Navigator and the Parent/Guardian shall discuss their respective roles in ensuring the youth’s success, including, but not limited to, transportation assistance, addressing noncompliance with the JPO, and providing positive reinforcement. The Navigator shall work with the Parent/Guardian to schedule an in-person meeting with the youth and the Parent/Guardian to occur within three (3) working days after the youth’s release from the Facility. The Navigator may coordinate with the JPO to conduct a joint meeting.

18. After meeting with the Parent/Guardian, the Navigator shall contact the residential case manager and/or transition services manager by phone no later than three (3) working days prior to the Exit Conference to provide the status of the referral process for each identified resource and exchange relevant information. The Navigator shall provide the following information and request that it be included in the Exit Portfolio:

a. Name and contact information for the Navigator.

b. Date and time of the meeting with the Navigator and the Parent/Guardian.

c. Date and time of any appointments scheduled with identified resources.

19. The Navigator shall actively participate in the Exit Conference by providing the status of the referral process for each identified resource, the date and time of the youth’s in-person meeting with the Navigator and Parent/Guardian, and the date and time of any appointments scheduled with identified resources. The Navigator shall request a copy of the Transition Plan for Success, if not previously provided.

If the assigned Navigator is unable to participate in the Exit Conference, the Respondent shall ensure that a representative of Program is prepared to serve in the same capacity as the Navigator during the Exit Conference and follows up with the Navigator.

20. The Navigator shall contact the youth via telephone no later than three (3) working days prior to the youth’s scheduled release from the Facility to review the Transition Plan for Success, including the date and time of the youth’s in-person meeting with the Navigator and Parent/Guardian, and the date and time of any appointments scheduled with identified resources.

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21. On the first working day after the youth’s scheduled release from the Facility, the Navigator shall contact the residential case manager and/or transition services manager by telephone to confirm the youth’s release.

22. The Respondent shall maintain documentation of transitional planning services provided to each youth served by the Program, including, but not limited to, the Transition Conference, Community Reentry Team Meeting, and Exit Conference;

each in-person, telephone, and email contact and attempted contact with any individual; and the review of all information obtained from individuals or though JJIS. Documentation must sufficiently demonstrate the completion of each task required by this Contract.

D. Post-Release Services Post-release services shall begin once the youth is released from the Facility. Beginning on the first working day after the youth is released from the Facility, the Respondent may bill the Department for each working day at the contracted rate; the rate shall be based on the Service Tier in which the youth is placed on the day services were provided. The purpose of post-release services is to ensure that the service needs identified during transitional planning are initiated immediately upon the youth’s release from the Facility and ensure that services are completed or substantially underway before the youth is released form the Program. The Respondent shall coordinate with the youth’s assigned JPO (for CR or PCP youth) or DDDC (for Direct Discharge youth) to ensure that services are provided pursuant to the youth’s Transition Plan for Success (for all youth) and YES Plan (for CR or PCP youth). Post-release services shall include, but are not limited to, the following tasks:

1. The Navigator shall contact the supervising JPO or DDDC in person or by telephone on the first working day after the youth’s release from the Facility. If the supervising JPO or DDDC was not identified during transitional planning, the Navigator shall introduce themselves as the youth’s assigned Navigator and exchange relevant information. The Navigator shall inform the JPO or DDDC of their scheduled in-person meeting with the youth and Parent/Guardian. For CR or PCP youth, the Navigator shall schedule an in-person meeting with the JPO to assist with the development of the YES Plan.

2. The Navigator shall conduct the scheduled in-person meeting with the youth and Parent/Guardian within three (3) working days after the youth’s release from the Facility to review the youth’s Transition Plan for Success and Exit Portfolio, including the date and time of any appointments scheduled with identified resources. For Direct Discharge youth, the Navigator shall inform the youth and Parent/Guardian that continued participation in the Program is optional; the Navigator shall inform the DDDC of the youth’s decision to opt in or out of the Program.

3. For CR or PCP youth, the Navigator shall participate in at least one in-person meeting with the JPO to assist with the development of the YES Plan. If one is required, the Navigator shall review the results of the CAT Full Assessment with the JPO and ensure that identified resources address one of the top three criminogenic needs. The JPO is required by Rule 63D-13.004(4), F.A.C., to develop the YES Plan within thirty (30) days of the youth’s release from the Facility;

the Navigator shall assist the JPO as needed to meet this timeframe. The Navigator shall work with the JPO to ensure that all identified resources are incorporated in the YES Plan. For each youth requirement and goal that involves an identified resource, the Navigator shall have at least one action step outlined in the YES Plan. Pursuant to Rule 63D-13.004(4)(b), F.A.C., “Action steps shall clearly indicate who is responsible, what action shall be taken, and how often the action should be taken.” Action steps for the Navigator shall require some action at least once per week for each youth requirement or goal; action steps shall include contacts with the youth, Parent/Guardian, and identified resources. The Navigator shall request that the JPO provide a copy of the YES Plan after all parties have signed; the Navigator is not required to sign the YES Plan.

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4. For CR or PCP youth, after all parties have signed the YES Plan, the Navigator shall complete their action steps as outlined in the YES Plan, which shall require some action by the Navigator at least once per week for each youth requirement and goal. The YES Plan action steps establish minimum tasks for the Navigator;

however, the Navigator shall maintain contact with the youth, Parent/Guardian, JPO, and identified resources as often as needed to ensure the youth’s successful completion of the Program. The Navigator shall maintain contact with the JPO at least biweekly to report the youth and family’s participation and progress with services, identify solutions for any roadblocks to success, and assist with resource-related responses to noncompliance in alignment with the Department’s Graduated Response Matrix.

5. For Direct Discharge youth, the Navigator shall maintain contact with the youth, Parent/Guardian, DDDC, and identified resources as often as needed to ensure the youth’s successful completion of the Program. The Navigator shall maintain contact with the DDDC at least once every 30 days to report the youth and family’s participation and progress and identify solutions for any roadblocks to success.

6. For CR or PCP youth, the Navigator shall participate in an in-person meeting with the JPO prior to each 90-day supervisory review to determine if the service(s) for which the youth was referred is completed or substantially underway and if any additional service needs were identified during the 90-day supervision period.

a. If the service(s) is completed or substantially underway and no additional service needs were identified, the Navigator and JPO shall recommend that the youth be released from the Program. Unless the JPOS disapproves, the JPO shall mark the youth requirement(s) or goal(s) as “Completed” or remove the Navigator action steps from the YES Plan prior to the 90-day supervisory review; the Respondent shall end the placement in JJIS upon completion of the 90-day supervisory review.

b. If the service(s) is not completed or substantially underway, additional service needs were identified, or the JPOS does not approve releasing the youth from the Program at the end of the first 90-day supervision period, the Navigator shall work with the JPO to make any necessary changes to the Navigator action steps in the YES Plan and/or add a youth requirement(s) or goal(s) to address the additional service need(s) for the next 90-day supervision period.

c. If the service(s) is not completed or substantially underway, additional service needs were identified, or the JPOS does not approve releasing the youth from the Program at the end of the second 90-day supervision period, the Navigator and JPO shall request a 90-day extension; a justification must be provided with the request. Unless the CPO disapproves, the Navigator shall work with the JPO to make any necessary changes to the Navigator action steps in the YES Plan and/or add a youth requirement(s) or goal(s) to address the additional service need(s) for the next 90-day supervision period. If the CPO disapproves, the JPO will remove the Navigator action steps form the YES Plan and the Respondent shall end the placement in JJIS upon completion of the 90-day supervisory review.

d. Second and subsequent 90-day extensions must be approved by the Regional Director in lieu of the CPO, where indicated above.

7. For Direct Discharge youth, the Navigator shall participate in an in-person meeting with the DDDC prior to the end of the initial 60-day period to determine if the service(s) for which the youth was referred is completed or substantially underway and if any additional service needs were identified during the initial 60-day period.

a. If the service(s) is completed or substantially underway and no additional service needs were identified, the youth shall be released from the Program on day 61.

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b. If the service(s) is not completed or substantially underway or additional service needs were identified, the Navigator and DDDC shall request a 30-day extension; a justification must be provided with the request. Unless the CPO disapproves, the youth shall be released from the Program on day 91. If the CPO disapproves, the youth shall be released from the Program on day 61.

8. The Respondent shall maintain documentation of post-release services provided to each youth…