RFP M0026423R0005.pdf

SEE ADDENDUM

(No Collect Calls)

M0026423R0005 01-Nov-2022

b. TELEPHONE NUMBER

(703) 432-1684

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 17 Nov 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M002649. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BRADLEY A. HOOVER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

RCO-NCR, MCB QUANTICO

2010 HENDERSON RD.

QUANTICO VA 22134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE M30004 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

703-784-3592FAX:

TEL: 703-784-5260 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF106

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0026423R0005

Section SF 1449 - CONTINUATION SHEET

ATTENTION

We thank you for your interest in this requirement.

For successful submission the following helpful guide (not all inclusive) reminds the offeror:

- Please read carefully;

- This solicitation is issued in accordance with FAR 12 (Acquisition of Commercial Products and Commercial Services) and 15 (Contracting by Negotiation) procedures;

- Adhere to FAR 52.212-1 (Addendum) instructions to offerors. If not adhered to the proposal may be deemed non responsive;

- Understand FAR 52.212-2 (Addendum) evaluation – commercial products and commercial services;

- Ensure SAM accounts are active and ALL self-certifications/assertions are up to date. Noncompliance or not properly representing company may result in the proposal being deemed non responsive;

- There is a Question and Answer period stated within the instructions to offerors. Please note and reference attached Frequently Asked Questions (FAQ). If a question is asked that is like or similar to an FAQ, the question will not be answered.

- Exception to the solicitation shall be on company letter head and signed by authorized representative/negotiator. If exceptions are identified in any other location within the proposal and were not identified on the letter head it will be assumed that the offeror is acting in bad faith and the proposal may be deemed non responsive.

- Ensure all pricing information is accurate.

- Ensure blocks 17a contains CAGE and SAM registered company name and address. If not filled the proposal may be deemed non responsive;

- Ensure blocks 26 contains the total cost. If not filled the proposal may be deemed non responsive;

- Ensure blocks 30 a – c are filled in by the authorized representative of block 17a. If not filled the proposal may be deemed non responsive;

- The Contracting Officer maintains the right to execute on initial offers with no discussions, clarifications or negotiations. Submissions should be considered “Best and Final”.

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001 UNDEFINED

AV/VTC Maintenance Services (Info)

FFP

The costs associated with the following Sub-CLINs are for the routine maintenance work to include calibration as outlined in Section 3.1 and 4 of the performance work statement (PWS). There are 487 rooms with various degrees of complexity. Total cost for each Task Order will be determined by the agreed upon monthly room rate multiplied by the number of rooms supported. The annual price will be the total quantity of room(s) supported at the monthly rate multiplied by twelve (12). Example: Room rate at $5.00 for a quantity of twenty

(20) rooms will be $100.00 a month multiplied by twelve (12) equaling $1,200.00 for the annual total cost.

The Contractor’s proposal is hereby incorporated into the contract. In the event of any conflict between the proposal, which is incorporated into the contract, and any other portion of the contract, the conflict shall be resolved in favor of the contractual terms that were provided in the Government's solicitation. Moreover, in the event that the contractor’s proposal exceeds any solicitation requirement it will become the minimum or threshold contract requirement.

MAX

NET AMT

UNIT UNIT PRICE MAX AMOUNT

0001AA 5,844 Months Maintenance Ordering Period 1

FFP

One Room Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

ESTIMATED 487 Rooms (See Section 4 of PWS) X 12 Months (each TO period) = 5844 Months

Ordering Period 1 (29 Mar 2023 – 28 Mar 2024) FOB: Destination

PSC CD: DE10

UNIT UNIT PRICE MAX AMOUNT

0001AB 5,844 Months Maintenance Ordering Period 2

FFP

One Room Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

ESTIMATED 487 Rooms (See Section 4 of PWS) X 12 Months (each TO period) = 5844 Months

Ordering Period 1 (29 Mar 2024 – 28 Mar 2025)

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001AC 5,844 Months Maintenance Ordering Period 3

FFP

One Room Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

ESTIMATED 487 Rooms (See Section 4 of PWS) X 12 Months (each TO period) = 5844 Months

Ordering Period 3 (29 Mar 2025 – 28 Mar 2026) FOB: Destination

PSC CD: DE10

MAX

NET AMT

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001AD 5,844 Months Maintenance Ordering Period 4

FFP

One Room Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

ESTIMATED 487 Rooms (See Section 4 of PWS) X 12 Months (each TO period) = 5844 Months

Ordering Period 4 (29 Mar 2026 – 28 Mar 2027) FOB: Destination

PSC CD: DE10

UNIT UNIT PRICE MAX AMOUNT

0001AE 5,844 Months Maintenance Ordering Period 5

FFP

One Room Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

ESTIMATED 487 Rooms (See Section 4 of PWS) X 12 Months (each TO period) = 5844 Months

Ordering Period 5 (29 Mar 2027 – 28 Mar 2028)

UNIT UNIT PRICE MAX AMOUNT

0002 UNDEFINED

AV/VTC Repair Services (Info)

FFP

The costs associated with the following Sub-CLINs are for the repair services as outlined in Section 3.2 of the performance work statement (PWS). Period of applicability for this line item is listed under the Delivery Information. FAR 52.232-7 (e) states, “Ceiling price. The Government will not be obligated to pay the Contractor any amount in excess of the ceiling price in the Schedule, and the Contractor shall not be obligated to continue performance if to do so would exceed the ceiling price set forth in the Schedule, unless and until the Contracting Officer notifies the Contractor in writing that the ceiling price has been increased and specifies in the notice a revised ceiling that shall constitute the ceiling price for performance under this contract." For T&M SLINs 0002AA - AE, the ceiling price is established as NTE $848,637.00 per ordering period.

Surge Requirements: Labor (LH). In support of PWS Section 8. Surge requirements will provide increased, in-scope PWS support that are not known prior to award. Surge support is not a guarantee. Contractor will use only awarded labor categories and associated FFP labor rates during Surge. The Contractor will not expend any amount on this line item without prior approval from the Contracting Officer.

Any personnel already executing work under any FFP CLIN are allowed to invoice under this LH CLIN for additional work outside normal working hours in actual execution of the Technical Directive. The contract LH labor rate will be used and no labor premium (e.g., overtime, premium time, etc.) will be added.

UNIT UNIT PRICE MAX AMOUNT

0002AA 8,848,637 Each Repair Services Ordering Period 1 (T&M)

T&M The price ceiling for this Time and Materials SLIN is NTE $848,637.00.

Ordering Period 1 (29 Mar 2023 – 28 Mar 2024)

TOT MAX PRICE

CEILING PRICE

UNIT UNIT PRICE MAX AMOUNT

0002AB 848,637 Each Repair Services Ordering Period 2 (T&M)

T&M The price ceiling for this Time and Materials SLIN is NTE $848,637.00.

Ordering Period 2 (29 Mar 2024 – 28 Mar 2025)

UNIT UNIT PRICE MAX AMOUNT

0002AC 848,637 Each Repair Services Ordering Period 3 (T&M)

T&M The price ceiling for this Time and Materials SLIN is NTE $848,637.00.

Ordering Period 3 (29 Mar 2025 – 28 Mar 2026)

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0002AD 848,637 Each Repair Services Ordering Period 4 (T&M) T&M The price ceiling for this Time and Materials SLIN is NTE $848,637.00.

Ordering Period 4 (29 Mar 2026 – 28 Mar 2027) FOB: Destination

PSC CD: DE10

TOT MAX PRICE

CEILING PRICE

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0002AE 848,637 Each Repair Services Ordering Period 5 (T&M) T&M The price ceiling for this Time and Materials SLIN is NTE $848,637.00.

Ordering Period 5 (29 Mar 2027 – 28 Mar 2028) FOB: Destination

PSC CD: DE10

UNIT UNIT PRICE MAX AMOUNT

0003 UNDEFINED

AV/VTC On Site Support Services (Info)

FFP

The costs associated with the following Sub-CLINs are for the onsite support services as outlined in Section 3.3 of the performance work statement (PWS).

There are two locations accumulatively with various degrees of complexity. Total cost for each Task Order will be determined by the agreed to per person support rate at a monthly rate (30 days). Rooms being supported is determined by the supported organization. The per person support rate will be at a monthly rate multiplied by twelve (12) will equal a twelve(12) month span of time. Example:

Per person support rate is $20.00 for a quantity of one (1) will be $20.00 a month multiplied by twelve (12) equaling $240.00 for a twelve month span.

The Contractor’s proposal is hereby incorporated into the contract. In the event of any conflict between the proposal, which is incorporated into the contract, and any other portion of the contract, the conflict shall be resolved in favor of the contractual terms that were provided in the Government's solicitation. Moreover, in the event that the contractor’s proposal exceeds any solicitation requirement it will become the minimum or threshold contract requirement.

UNIT UNIT PRICE MAX AMOUNT

0003AA 24 Months On Site Support Ordering Period 1

FFP

One support personnel at a Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

Estimated 2 Units (See Section 3.3.2 of PWS) X 12 Months (each TO period) = 24 Months

Ordering Period 1 (29 Mar 2023 – 28 Mar 2024)

UNIT UNIT PRICE MAX AMOUNT

0003AB 24 Months On Site Support Ordering Period 2

FFP

One support personnel at a Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

Estimated 2 Units (See Section 3.3.2 of PWS) X 12 Months (each TO period) = 24 Months

Ordering Period 1 (29 Mar 2024 – 28 Mar 2025)

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0003AC 24 Months On Site Support Ordering Period 3

FFP

One support personnel at a Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

Estimated 2 Units (See Section 3.3.2 of PWS) X 12 Months (each TO period) = 24 Months

Ordering Period 3 (29 Mar 2025 – 28 Mar 2026) FOB: Destination

PSC CD: DE10

MAX

NET AMT

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0003AD 24 Months On Site Support Ordering Period 4

FFP

One support personnel at a Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

Estimated 2 Units (See Section 3.3.2 of PWS) X 12 Months (each TO period) = 24 Months

Ordering Period 4 (29 Mar 2026 – 28 Mar 2027) FOB: Destination

PSC CD: DE10

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0003AE 24 Months On Site Support Ordering Period 5

FFP

One support personnel at a Monthly Rate: (FILL IN) $______________

The maximum quantity for this line item is based on the following:

Estimated 2 Units (See Section 3.3.2 of PWS) X 12 Months (each TO period) = 24 Months

Ordering Period 5 (29 Mar 2027 – 28 Mar 2028) FOB: Destination

PSC CD: DE10

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0004 UNDEFINED

AV/VTC Program Support Services (Info)

FFP

The costs associated with the following Sub-CLINs are for the program support services as outlined in Section 3.4 of the performance work statement (PWS).

The Contractor’s proposal is hereby incorporated into the contract. In the event of any conflict between the proposal, which is incorporated into the contract, and any other portion of the contract, the conflict shall be resolved in favor of the contractual terms that were provided in the Government's solicitation. Moreover, in the event that the contractor’s proposal exceeds any solicitation requirement it will become the minimum or threshold contract requirement.

MAX

NET AMT

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0004AA 12 Months Program Support Svcs Ordering Period 1

FFP

Ordering Period 1 (29 Mar 2023 – 28 Mar 2024) FOB: Destination

PSC CD: DE10

UNIT UNIT PRICE MAX AMOUNT

0004AB 12 Months Program Support Svcs Ordering Period 2

FFP

Ordering Period 2 (29 Mar 2024 – 28 Mar 2025)

UNIT UNIT PRICE MAX AMOUNT

0004AC 12 Months Program Support Svcs Ordering Period 3

FFP

Ordering Period 3 (29 Mar 2025 – 28 Mar 2026)

UNIT UNIT PRICE MAX AMOUNT

0004AD 12 Months Program Support Svcs Ordering Period 4

FFP

Ordering Period 4 (29 Mar 2026 – 28 Mar 2027)

UNIT UNIT PRICE MAX AMOUNT

0004AE 12 Months Program Support Svcs Ordering Period 5

FFP

Ordering Period 5 (29 Mar 2027 – 28 Mar 2028)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

AUDIOVISUAL AND VIDEO TELECONFERENCE SYSTEMS

MAINTENANCE, REPAIR, and ON-SITE TECHNICAL SUPPORT

MCINCR-MCB QUANTICO, VA

1.0 Scope

The scope of this requirement is to acquire ongoing maintenance, repairs, and on-site technical support services for the audiovisual (AV) and video teleconference (VTC) systems situated aboard Marine Corps Base Quantico (MCBQ), Quantico, VA and other location that are within sixty minutes (traffic within the Northern Capital Region is unpredictable and a uncontrolable variable that shall not be held against the U.S. Government) from MCBQ.

2.0 Performance Objective

The Marines Corps’ Communication Strategy and Operations (CommStrat) at Marine Corps Installations Command National Capital Region-Marine Corps Base Quantico (MCINCR-MCBQ), VA requires uninterrupted functionality of AV and VTC systems is achieved across the base. Services under this requirement consist of maintenance, repairs, on-site technical support, and program support services.

3.0 Performance Tasks

3.1 Task 1: Maintenance and Calibration Services:

3.1.1 Maintenance: The contractor shall perform complete maintenance on all AV (including AV equipment under VTC system configuration) and VTC systems at MCBQ and its supported tenant;

example organization listed under this PWS (See Section 4 of this PWS). The contractor shall perform preventative maintenance on all equipment quarterly (Quarterly means every three (3) months in a twelve month span) in accordance with (IAW) to the applicable technical manuals or manufacturer’s suggested maintenance. Preventative maintenance includes, but not limited to, inspection, diagnosis, cleaning, and identifying damaged or malfunctioning equipment (Reference Section 4 of this PWS for cost of adding a room) .

Maintenance is categorized by the following complexity levels:

3.1.1.1 MAINTENANCE LEVEL 1: Maintenance Level One (ML-1) will be used for buildings, facilities or commands that have the requirement for “Simplified” or “Basic” Audiovisual Maintenance requirements. These requirements can be, but not limited to equipment that is not connected to a system such as stand-alone televisions/monitors, microphones, projectors, CD/DVD/Blu-ray players/recorders and speakers.

3.1.1.2 MAINTENANCE LEVEL 2: Maintenance Level Two (ML-2) will be used for buildings, facilities or commands that have the requirement for “Advanced” or “More Complicated” Audiovisual Maintenance. Services/requirements generally will include any AV that is connected to a “System” that is controlled by a mounted or stand-alone AV touch pad controllers and receivers such as AMX, Crestron, Extron, or Cisco. Also included in ML-2 would be Internet Protocol Television (IPTV) systems. IPTV transmitted across the Marine Corps Cyberspace Environment (MCCE) is conducted at the prompting and coordination of the Government and performed by properly cleared and/or vetted personnel.

3.1.1.3 MAINTENANCE LEVEL 3: Maintenance Level Three (ML-3) will be used for advanced security configuration or troubleshooting of system components connected to a network. Advanced security configuration or troubleshooting includes all work that is required in response to a discovered or potential vulnerability as a result of internal software, code content, or system architecture discovered via vulnerability scanning, Authorization and Accreditation (A&A) review, or disclosed by an Original Equipment Manufacturer or Department of Defense entity. ML-3 maintenance entails work performed by properly cleared and vetted personnel required to have access privilege and the potential to have administrative access to security configurations.

3.1.2 Calibration: The contractor shall ensure that all equipment is calibrated annually IAW applicable technical manual specifications and industry standards.

3.1.3 The contractor shall provide personnel qualified to conduct maintenance of equipment and systems serviced under this task. Inspection and certification of final product completion by the contractor shall be done by a Certified Technology Specialist (CTS), CTS-D (Design) or CTS-I (Installation) as applicable. The contractor shall use a certified programmer to program all control systems.

3.2 Task 2: Repair Services:

3.2.1 Labor: The Government may require repair services during any ordering period. Repair services provide increased support within scope of the PWS that are not known prior to award to accurately estimate the extent or duration of the repair; repair services are not those that are known, or should have been known prior to award. In the event the Government requires repairs, repair service is provided by the contractor with the same labor categories and labor rates proposed and found fair and reasonable at time of contract award for the applicable ordering period. The contractor shall perform repair services and all necessary configurations within the system(s) to restore operability of malfunctioning AV/VTC equipment (including AV equipment under VTC system configuration) at MCBQ and tenant entities listed under this PWS at Section 4. Repair services shall be provided outside of standard operating hours as required by the Government.

When repair requires labor in excess of the level of effort specified in the contract, (i.e. additional labor outside Task 1’s line item and outside the requirement’s hours of operation as identified in Section 7.0 ) it may be charged to Task 2’s Time and Materials line item upon approval by the Contracting Officer’s Representative (COR).

3.2.2 The contractor shall repair equipment in response to notification of equipment failure. The contractor shall respond to Government notification of equipment/system failure, by being on site within one (1) hour after notification of failure. The contractor shall perform diagnostic, troubleshooting, and repair services to solve problems and performance issues encountered with existing, modified, or expanded presentation systems/equipment systems, ITV/CCTV and any expansions or modifications. The troubleshooting equipment shall be provided by the contractor. The contractor shall execute full configuration of the systems to restore services to an operational status. Upon completion of system diagnostics, equipment repair shall be completed in no more than 12 hours, subject to parts/equipment availability and COR approval of parts purchase. Any repair that will require the performance of services beyond the normal eight (8) hour workday shall begin on the day of notification and best efforts shall be made to ensure completion no later than four (4) hours into the next workday. For all completed repairs anticipated to take longer than 12 hours, the contractor shall submit to the COR a plan detailing its course of action and timeline for completion. (Deliverable 0001)

The contractor shall establish and maintain inventory of repair parts for routine repair of the equipment and for common equipment failures, for spare parts include consumables/expendables (e.g., tape, solider, connectors, cable, mounts, splitters, etc.)for parts requiring long lead times to acquire, and for critical spare parts.

3.2.3 The contractor shall perform repairs at Government premises. For instances where repairs are done at the contractor’s location, the contractor shall notify the COR in writing about the removal of any equipment. The COR will track the asset(s) using the Government Furnished Equipment Checklist. The COR will record the date removed from Government premises, the time, asset number, and date returned to Government premises.

Inspection and certification of final product completion by the contractor shall be done by a Certified Technology Specialist (CTS), CTS-D (Design) or CTS-I (Installation) as applicable. The contractor shall use a certified programmer to program all control systems. The contractor shall provide at time of invoice submittal evidence of inspection conducted by an individual with active certification credentials.

3.2.4 Materials: Incidental and additional costs supporting the performance of this task is anticipated.

Unless otherwise stated, replacement parts and components shall be of the same or similar model/style as the part or component being replace. Exceptions to this must have prior COR approval.

To support this task, the contactor shall provide a Bill of Materials (BOM). The BOM shall identify AV and VTC equipment separately. The BOM shall include item description, manufacture/brand, item/part number, unit cost, quantity, and total. In the event the cost of materials to perform this task exceed $10,000, collectively, the contractor is required to submit three (3) price quotes, or other acceptable documentation supporting price. Approval of this equipment is obtained through written approval by the COR, G-6, and the contracting officer prior to contractor incurrence. The contracting officer is the approval authority. In instances where the cost of materials is under $10,000 the contractor shall obtain written approval by the COR prior to incurrence.

The COR will ensure an Information Technology Procurement Request/Review/Approval System (ITPRAS) is obtained for all material purchases, with the exception of spares, mandatory equipment sources, and consumables. The ITPRAS will accompany all applicable material requests.

All hardware and software proposed and purchased by the contractor for this requirement shall meet capability requirements listed in the Defense Information Systems Agency (DISA) Unified Capabilities Requirements (UCR) 2015 (or later) Approved Products List Integrated Tracking System (APLI TS). https://aplits.disa.mil/processAPList.action

In accordance with Federal Acquisition Regulation (FAR) 45.402(b), title to all property purchased by the contractor for which it is entitled to be reimbursed as a direct item of cost shall pass to and vest in the Government upon the contractor’s delivery of the property.

A list of all equipment purchased is provided by the COR to the Quantico Base Property Manager for accountability.

The contractor shall maintain records of all materials acquired and shall provide a list of all materials when requested by the Government. (Deliverable 0002)

3.3 Task 3: On-Site Technical Support Services

3.3.1 The contractor shall devote continuous on-site AV system operation support for certain MCBQ locations/units. On-site support locations are identified below. Additional sites may be identified post-award. Operational hours for these sites are 6:00am to 3:00pm ET, Monday – Friday. Additional add-on support shall be at the rate identified in CLIN 0003 and its applicable SubCLINs.

3.3.2 On-Site Locations:

3.3.2.1 Marine Corps Embassy Security Group (MCESG) (9 Rooms)

3.3.2.2 Training and Education Command (TECOM) Building 2007 (Various locations) (25

Rooms)

3.3.3 Contractor personnel performing at these sites will power up and down systems, operate equipment and perform troubleshooting. Personnel must have an CTS certification and shall have experience in audiovisual products and services. The contractor will provide qualified and trained replacement labor resources in the event the contractor’s on-site resource is unavailable for work.

Replacement personnel must be on-site within two (2) hours of notification by the COR of a vacancy or absence.

3.4 Task 4: Program Support

3.4.1 The contractor shall ensure full integration of functionalities across the terms of this PWS. The contractor shall ensure acceptable response time of provided services.

3.4.2 The contractor shall provide a single point of contact (POC) who shall serve as the liaison between the contractor and the Government’s COR and the contracting officer. This individual shall be vested with the authority to represent the contractor in good faith business dealings and to serve as the contractor’s principal in response to Government task orders, or related business communications.

3.4.3 Help Desk Support: The contractor shall provide help desk support to receive emails or calls for equipment failure and notification of system disruptions. The help desk shall be operational from 6:00am to 6:00pm ET, Monday through Friday (except holidays). The help desk shall provide responses to audiovisual operational inquiries and requests.

In addition, to a commercial help desk line, remote access capability cellular or beeper is also required.

3.4.4 The contractor shall provide CTS-D design engineer support to provide technical opinions about technology updates, expansions, and modifications to the existing and new Internal Television Programming (ITV)/ Closed Circuit (CC) Television Programming, presentation, or other AV systems located in classrooms, conference rooms, and auditoriums or any other area requiring engineering.

Technical opinions and recommendations consist of drawings, technical assessment for replacement or upgrade, specifications, and configurations for equipment hosting, wiring, and cabling, rack mounting, assembly, modification to existing systems, and scalable security solutions.

3.4.5 The contractor shall utilize an intelligent service database management and tracking system using a Marine Corps compatible software application, e.g., Microsoft Excel or such other software application that accounts for all AV/VTC systems under this effort. The system shall contain an inventory/comprehensive list of AV/VTC systems by location (MCBQ and tenant activity) and the system’s equipment history/lifecycle records, such as maintenance, calibration, and repair services conducted. The system shall track all service calls and shall also include, warranty information, status of work in progress, any changes to product/service offerings, inspections, and notations of any areas of difficulty (e.g., schedule slip, quality problems, management changes), and the remedies applied.

The contractor agrees that the U.S. Government will have unrestricted access and use of the Records during and after the term of this contract.

Unless otherwise directed by the COR, the contractor agrees to return all hard copy records to the Government within five (5) business days after the end of the contract, and will provide written confirmation of such deletion/destruction of all digital records to the COR within 10 business days after the end of the contract.

3.4.6 Quality Control: The contractor shall develop and maintain an effective quality control plan (QCP) describing its methodology and approaches under this contract to ensure services are performed in accordance with this PWS. The contractor’s quality control program is the means of assurance that the work complies with the requirements of the contract. If any changes are required, the contractor shall provide one copy of its comprehensive written QCP to the COR within 5 working days. (Deliverable 0003) The QCP shall contain, at a minimum:

- QCP objectives;

- A list of personnel, to include responsibilities and lines of authority;

- Approach to assuring service quality, and performance objectives and standards conformance;

- Procedures to identify, prevent, and ensure non-recurrence of defective services;

- Methods and procedures for effective planning, operation and control of processes, and performance of work;

- Procedures for inspection and surveillance of services;

- Communication method with Government (customers).

3.4.7 Work Plan: The contractor will provide the COR a work plan each Thursday by 10:00am ET.

The work plan will detail the work accomplished from the previous week and a plan for the following week. (Deliverable 0004)

4.0 Place of Performance.

The below list encompasses current locations of performance that are on Marine Corps Base Quantico (MCBQ) or within 60 driving minutes of MCBQ . This contract is to allow for additional/reduced support from current or other organizations, as the U.S. Government deems neccesary. Adding new sites shall be at the “Room” rate identified in CLIN 0001 and its applicable SubCLIN.

4.1 Communications Strategy & Operations (COMMSTRAT) MCBQ Bldg. 2009 & 2043 (6 Rooms)

4.2 Marine Corps Embassy Security Group (MCESG) MCBQ Bldg. 27277 & 27275 (9 Rooms)

4.3 The Marsh Center (Manpower &Reserve Affairs) MCBQ Bldg. 3280 (23 Rooms)

4.4 Marine Corps Cyberspace Operations Group (MCCOG) MCBQ Bldg. 27410 (10 Rooms)

4.5 RESERVED

4.6 RESERVED

4.7 Marine Corps Operational Test and Evaluation Activity (MCOTEA) MCBQ Bldg. 2032 (3 Rooms)

4.8 RESERVED

4.9 RESERVED

4.10 Chemical Biological Incident Response Force (CBIRF) Indian Head, MD 20640 (4 Rooms)

4.11 Wounded Warrior Reginment MCBQ Bldg. 1998 ( 2 Rooms )

4.12 School of Advanced Warfighting , Marine Corps University MCBQ Bldg. 3070 (2 Rooms )

4.13 SCETC MCBQ Bldg 3094 (5 Rooms)

4.14 Marine Crops Center for Lessons Learned MCBQ Bldg 1776 (1 Room)

4.15 Archives Marine Corps University MCBQ Bldg 2076 (1 Room)

4.16 Marine Corps University MCBQ Bldg 2076 (107 Rooms)

4.17 Little Hall MCBQ Bldg 2034 (2 Rooms)

4.18 Ellis Hall MCBQ Bldg 2082 (3 Rooms)

4.19 Base Safety MCBQ Bldg 1001 (1 Room)

4.20 Battle Staff MCBQ Bldg 3084 (1 Room)

4.21 Camp Upshur MCBQ Bldg 26102 Bailey Street Nokesville VA 20181 (3 Rooms)

4.22 Marathon Facilities MCBQ Bldg 3399 (3 Rooms)

4.23 General Alfred M Gray Marine Corps Research Center Bldg 2040 (54 Rooms)

4.24 Daly Hall MCBQ Bldg 2079 (3 Rooms)

4.25 C2 Training and Education Center of Excellence (TECOE) MCBQ (15 Rooms)

4.26 Marine Corps Civil-Military Operations School (MCCMOS) MCBQ Bldg 2301 (17 Rooms)

4.27 MAGTF Staff Training Program (MSTP) MCBQ Bldg 2301 (18 Rooms)

4.28 Officer Candidate School (OCS) MCBQ Bldg 5001 and 5002 (24 Rooms)

4.29 Marine Corps Systems Command (MCSC) MCBQ as well as various sites (multiple) within Stafford VA

(25 Rooms)

4.30 Marine Corps Information Operations Center (MCIOC) MCBQ Bldg 27404 (37 Rooms)

4.31 The Basic School (TBS) MCBQ Bldg 24164 (3 Rooms)

4.32 Lejeune Hall MCBQ Bldg 3250 (24 Rooms)

4.33 Liversedge Hall MCBQ Bldg 15 (1 Room)

4.34 General Raymond G. Davis Center MCBQ Bldg 3300 (16 Rooms)

4.35 Staff Non Commision Officer Academy (SNCOA) Bldg 3077 (27 Rooms)

4.36 Training and Education Command (TECOM) Various location on MCBQ (25 Rooms)

4.37 Enlisted Professional Military Education (EPME) MCBQ Bldg 2041 (6 Rooms)

4.38 Senior Enlisted Professional Military Education (SEPME) MCBQ Bldg 3078 (6 Rooms)

5.0 Current Equipment

Quantities and types of equipment under the current AV and VTC equipment footprint are subject to change to meet the needs of Marine Corps Base activities and/or tenants.

The scope of this requirement includes the following broadly defined product groups: Media Control Systems (e.g., Crestron, AMX, touch Screen, wireless); Display Devices (video monitors, projection systems); Video Configuring Systems (microphones, speakers); Video/Recording Equipment (DVDs, CDs, cameras, displays); Video Configuring Systems (Cisco, Tandberg, Polycom); Lighting (energy efficient, scalable); Rack Equipment ( Cabinets, Shelving); and Ancillary Equipment (lecterns, smartboards, interactive tables). The following synopses provide an overview of the types of equipment/configurations anticipated under each of the principal product groups. These items include, but are not limited to:

5.1 Media Control Systems: Includes media control systems and networking, touchscreen displays, remote operations, signal management/amplification/processing, data management/distribution, and power management.

5.2 Display Devices: Includes Ultra High Definition 4k, high-definition LCD, and 1080p DLP high definition (HD) projectors/displays/monitors, portable/mounted, 5k-20k lumens, high-contract/resolution, projection screens, wall/ceiling mounts, cabling, and replacement lamps.

5.3 Audio Systems: Includes wired/wireless microphones, in-wall/external speakers, amplifiers, audio conferencing suites, signal extenders/repeaters, console integration, rack mounted suites, and stand-alone components, headphones, cables, and connectors.

5.4 Video/Recording Equipment: Media recording/playback components, AV switches, distribution amplifiers, Blue Ray, HD and Blu-Ray DVD players and digital analog records/processor, mixers/EQ devices, reference monitor’s, cables, and connectors.

5.5 Video Conferencing Systems: Desktop, auditorium, multi-site connectivity/control, codec, interactive/intelligent displays/monitor/whiteboards, wall-mount/portable displays, streaming video/audio, desktop peripheral plug-in, web-based/soft client, signal management/switching, webcam VOIP integration.

5.6 Lightning/Racks/Ancillary Equipment: Integrated lighting systems, custom-designed lighting solutions, individual desk/tabletop lighting; custom rack/cabinet equipment mounts, secure rack mounts, portable rack mounts. Ergonomic installation of lecterns, tables, annotation/smartboards, custom furniture configurations, system software for media control applications, and scalable, integrated solutions for customer-specific venues.

6.0 Deliverables and Acceptance

The following deliverables shall be submitted to the COR (with the exception of 0006) as described below. The contractor must review all deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance with contract requirements. The COR must ensure the accuracy and completeness of all deliverables and is responsible for the tracking and acceptance of all deliverables. If the Government provides comments or change requests, the contractor will have two (2) working days from receipt of the Government’s correspondence to incorporate the comments or change requests and resubmit the deliverable for Government review and approval at no additional cost to the Government. Unless otherwise specified in this PWS, the contractor must use standard commercial practices for formatting all deliverables. Electronic copies of all deliverables must be sent to the COR via email.

Deliverable Name

PWS

Reference Content Requirement Frequency Format Submission

0001 Repair Plan 3.2.2

The plan details the course of action and timeline for repair completion As Required

Industry Standard Electronic (email)

Materials Acquired List 3.2.4

List of equipment acquired under Task 2 As Required

Industry Standard Electronic (email)

Quality Control Plan Update 3.4.6

As required by the contractor

Within five (5) working days of change(s).

Contractor Format Electronic (email)

0004 Work Plan 3.4.7

The plan details the work accomplished from the previous week and a plan for the following week.

Each Thursday by 10am ET. Word doc Electronic (email)

Post-Award Conference Minutes 9.1

A list of attendees, discussion topics, action items, and course of action timelines.

Within two (2) working days after meeting.

Contractor Format Electronic (email)

Mission Essential Contractor Services Plan Update 10.2.8 As required.

Within five (5) working days

Contractor Format

Electronic (email) to contracting officer

7.0 Hours of Operation

The Government facility’s standard hours are 8:00am – 5:00pm ET, Monday through Friday, unless otherwise stated. Unforeseen circumstances, such as repairs, may warrant work after standard working hours and those hours stated at 3.3.2. COR approval is required prior to execution of additional hours.

8.0 Recognized Holidays

The following federal holidays, and any day deemed a holiday by the President of the United States, are non-work days. Contractor personnel may not have access to federal workspace or the COR during this time. Federal holidays are:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Independence Day Christmas Juneteenth

9.0 General Requirements

9.1 Post Award Conference: In accordance with FAR Subpart 42.5, a Project Kick-Off Meeting will occur at a location approved by the Government and conducted within five (5) business days of award, and coordinated by the contractor and the COR. The meeting will provide an introduction between key contractor personnel and relevant Government personnel who will be involved with the effort. The meeting will also provide an opportunity to discuss management oversight, USMC and DoD policies, and Contractor employees onboarding and off boarding procedures. The contractor shall be prepared to discuss its staffing plan and other material submitted with its proposal. Kick-off meeting minutes will capture attendees, discussion topics, action items, and course of action timelines. (Deliverable 0005)

9.2 Periodic Progress Meetings: The contractor agrees to attend ad-hoc periodic progress meetings convened by the contracting activity or the COR. The purpose of the periodic meetings are to review the contractor's performance, and to provide the contractor the opportunity to inform the Government of problems, if any, its personnel are experiencing in performance of the requirement, and overall issues. Appropriate action from either party shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

9.3 Personnel Substitutions

9.3.1 All personnel substitutions shall be submitted in writing to the COR. This written notification shall be submitted at least 30 days in advance of the substitution. All requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitution. All substitutions must meet or exceed contractual qualifications.

9.3.2 The contractor shall fill any position that becomes vacant within a period of 10 working days that meets or exceeds the position’s qualifications.

10.0 Contractor Qualifications and Responsibilities

10.1 Qualifications:

10.1.1 A Program Manager (PM) is essential to the performance and mission of this PWS. The PM must have three (3) years’ experience as a PM in the audio visual field, experience in program management life-cycle, and be CTS certified.

10.1.2 All contractor personnel performing under this effort require current industry standard AVIXA certifications: Certified Technology Specialist (CTS), CTS-D (Design) and CTS-I (Installation).

10.1.3 A certified programmer is required to program all control systems.

10.1.4 Knowledge of Department of Defense, Department of the Navy, and United States Marine Corps policies and procedures relating to requirement.

10.1.5 The contractor shall have an office located within a 50 mile radius of MCBQ to provide advanced reach-back maintenance and repair support.

10.1.6 The organization must be ISO 9001 certified.

10.2 Responsibilities:

10.2.1 The contractor shall be responsible for employment, training, guidance, and supervision of qualified personnel performing under this PWS. The contractor shall accomplish the assigned services by employing and utilizing qualified personnel possessing an appropriate combination of education, training, and experience to successfully accomplish the services in this PWS.

10.2.2 Transportation. The transportation of equipment to and from current locations aboard MCBQ to and from a repair facility will be the responsibility of the contractor. The contractor shall provide a vehicle adequate to properly protect and transport the equipment that either needs repair or has been repaired.

10.2.3 Common Access Card (CAC): Contractor personnel assigned to work aboard MCBQ facilities are required to possess a CAC. Upon award of the contract, the contractor shall coordinate with the Government Field Security Office (FSO), located at 3250 Catlin Avenue, Quantico VA 22134, to provide a list of all contractor personnel and pertinent security information (name, Social Security Number, date of birth, and an email address) assigned to work on this contract.

10.2.4 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations under this effort where their contractor status is not obvious to other parties are required to clearly identify themselves as such to avoid creating an impression in the minds of members of the public, Government, or other contractor personnel, that they are Government officials.

The contractor shall provide each employee with an identification badge that identifies by photograph the individual as an employee of the contractor. These badges will be presented for examination upon request from the contracting officer, COR, QA Personnel, Military Police, and any other Government official with a need to see the badge.

All documents or reports produced by the contractor shall be suitably marked as contractor products or that contractor participation is appropriately disclosed

10.2.5 While working on a Government Installation: Contractor personnel performing under this effort shall be subject to all traffic, security and registration regulations for personnel and vehicles. Current regulations are found at: https://www.quantico.marines.mil/Info/Base-Access/

10.2.6 Required Insurance: The following types of insurance are required IAW FAR Clause 52.228-5, “Insurance – Work on a Government Installation” and shall be maintained in the minimum amounts shown:

10.2.6.1 Workmen’s Compensation and Employers Liability Insurance as required by law except if this contract is to be performed in a State that does not require or permit private insurance, then companies with the statutory or administrative requirements in any such State will be satisfactory. The required Workmen’s Compensation insurance shall extend to cover employer’s liability for accidental bodily injury or death and for occupational disease with a minimum liability of $100,000.00.

10.2.6.2 General Liability Insurance. Bodily injury liability insurance, in the minimum limits of $500,000.00 per occurrence shall be required on the comprehensive.

10.2.6.3 Automobile Liability Insurance. This insurance shall be required on the comprehensive policy and shall provide bodily injury liability and property damage liability covering the operation of all automobiles used in connection with the performance of the contract. At least the minimum limits of $200,000.00 per person and $500,000.00 per occurrence for bodily injury and $20,000.00 per occurrence for property damage shall be required.

10.2.7 The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use when performing in a Government facility. At the close of each work period equipment and materials shall be secured.

10.2.8 Mission Essential Contractor Services: The Government identifies PWS Section 3.1 and 3.2 as mission essential as defined in paragraph (a) of DFARS 252.237-7023 ‘Continuation of Essential Contractor Services’. In accordance with DFARS Subpart 237.76, the contractor’s written plan submitted with its proposal will ensure continuation of PWS services in crisis situations. All plan updates will be provided within five (5) working days to the contracting officer. Deliverable 0006

11.0 Government Responsibilities

The Government shall provide a dedicated location, utilities included, on MCBQ of no less than 1000sq.ft. to support this effort. This location provides a centralized space to store equipment, perform repairs, test equipment, receive and process RMA’s, field trouble tickets, provide for a help desk, and perform additional functions as required to fulfill this contract. The contractor shall maintain the space in a clean, safe, and secure condition.

The Government reserves the right to reallocate and relocate assigned facilities during the term of the contract. The contractor shall maintain such space to the same standards as similar areas occupied by the Government, and use the space only in connection with performance under the contract. Upon termination of the contract, assigned facility shall be in a condition at least equal to that existing when the contractor assumed responsibility of the facility, albeit for normal wear and tear. The contractor shall be responsible for the cost of any repairs caused by negligence or abuse.

12.0 Security Requirements

All tasks and required services within the PWS require a SECRET clearance.

Overarching security requirements and contractor access to classified information shall be as specified in the DD Form 254. Contractor personnel shall possess the appropriate security clearance upon reporting to work.

Visitor Request: All identified contractor personnel filling a noncritical sensitive capability support that requires “secret access” must send a visitor request to Marine Corps Combat Development Center (MCCDC) through the FSO and use Security Management Office (SMO Code M30000).

13.0 Data Rights

a. All reports, materials (including training materials, computer software and hardware, source code, source code updates, interfaces, Tools, Works, and related items) and information, in whatever form, created, generated, or produced under this contract shall become the property of the Marine Corps;

therefore, the Marine Corps shall have the right to use, modify, reproduce, perform, display, release, or disclose such reports, materials, and information in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so.

b. The Marine Corps requires unfettered use of the subject deliverables that are part of this effort.

Therefore, any restricted data rights, information, software, items and/or other materials including, but not limited to, the contractor’s or a Third-Party’s Proprietary Data, information, software, items and/or other materials must not be used for any services under this PWS without the specific written approval by the contracting officer prior to start of any work.

c. No data, materials, or other items created or provided expressly for this contract shall be used by the contractor for any purpose other than the support and performance under this contract without the prior written permission of the contracting officer.

d. The…