www.SBCounty.gov/dbh

Amanda Figueroa Contract Analyst Contracts Development Unit

Proposer’s Conference

Behavioral Health

RFP DBH #25-187

High Fidelity Wraparound (HFW) Services ePro ID: DBHE26-ADMN-6310

Thursday, September 17, 2026

Housekeeping Conference is being recorded

Please sign-in via chat Organization Name Attendee/Contact Name Email Phone Number

Questions Please submit any questions via email or in ePro

Please mute phones/computers

Presenters

Mariaeliza Chavira, LMFT Program Manager II, DBH Program

Nan (Joyce) Zhao Accountant, DBH Fiscal Services

Contract Analyst, DBH Contracts Development Unit

Agenda Procurement Timeline Program Requirements Fiscal Information and Requirements Procurement Conditions eProcurement Requirements Contract Requirements

• Indemnification

• Employment of Former County Officials

• Public Records Act

• Subcontractor Status

Proposal Submission & Evaluation

Procurement Timeline

The above dates are subject to change as deemed necessary

Deadlines Submission of Questions

• Thursday, October 1, 2026, by 12:00 PM PST

Response to Questions

• Thursday, October 8, 2026, by 12:00 PM PST (tentative)

Proposal Submission

• Thursday, October 15, 2026, by 4:00 PM PST

Tentative Contract Term January 1, 2027 through December 31, 2031

Program

Program Requirements, Pages 10 - 78

Please review the following sections of the RFP document:

Period of Contract, Page 1 January 1, 2027 – December 31, 2031

Definitions, Pages 10-33

Background, Pages 33-34

Program Description, Pages 34-78

Program Requirements, Pages 10 - 78

DBH is seeking proposals from interested and qualified organizations and agencies to provide a proposed plan for the provision of High Fidelity Wraparound (HFW) services to age appropriate Medi-Cal beneficiaries both within and outside the foster care system. This will include core HFW services covered in the HFW Monthly Rate, additional Specialty Mental Health Services (SMHS) and provision of Family Urgent Response Services (FURS).

The Department of Health Care Services (DHCS), specified that HFW would be the only Full- Service Partnership program for children under the Behavioral Health Services Act (BHSA) requirements, which replaced the Mental Health Services Act (MHSA) as of July 1, 2026.

While DHCS is still clarifying the aspects of the new HFW requirements, the focus is on having one HFW program to serve age appropriate Medi-Cal beneficiaries enrolled in the foster care system and those that are not enrolled.

This is a significant change from how we are currently functioning in San Bernardino County.

o Success First Early Wrap and SB163 Wraparound Programs

Program Background, Pages 33 - 34

The term “Wraparound” originated in the late 1970s to describe the grassroots to provide individualized, comprehensive, community-based care for youth with complex behavioral health needs.

In the late 1990s, a group of family advocates, providers and researchers came together to more clearly define the goals and key components of Wraparound, as there was not yet a way to ensure quality across programs or establish a Wraparound evidence-base.

Wraparound was further standardized in the early 2000s when the National Wraparound Initiative (NWI) began developing the HFW model and expanding research.

Over the past decade, NWI has engaged national experts to continue to define a standardized practice model, and today, a growing body of research has emerged associating HFW with improvements in mental health, living environment, and social functioning.

On July 1, 2026, DHCS replaced the current requirements of the MHSA, with the indicated requirements of the BHSA, specifying HFW as the only permissible Children’s Full Service Partnership (FSP) Program.

DHCS in collaboration with CDSS is further standardizing the expectation of HFW.

Program Background, Pages 33 - 34

There were several changes implemented at the state level by DHCS and CDSS that impacted the provision and funding of Wraparound. These included:

Behavioral Health Community-Based Organized Networks of Equitable Care and Treatment (BH-

CONNECT) indicates that HFW is a required Evidenced Based Practice and considered a service to be made available to Medi-Cal beneficiaries by the local Behavioral Health Plan

(BHP).

DHCS is finalizing a HFW Monthly Rate to cover the core elements of Wraparound. A HFW Bundled Rate for the core elements of Wraparound requires providers to be certified with the University of California at Davis (UC Davis) Resource Center for Family Focused Practice (RCFFP) for this new service to be processed by DBH.

In addition, HFW providers must be certified through UC Davis within the Wraparound

Immediate Needs (WIN) program. Details will be provided by CDSS in the near future.

Program Requirements, Pages 34 - 38

Program Objectives High Fidelity Wraparound (HFW) provides a comprehensive, holistic, evidence-based, youth and family-driven process for responding when youth experience significant mental health or behavioral challenges, including children and youth involved in multiple youth-serving systems.

HFW is a team-based Evidence-Based Practice (EBP) that includes an “anything necessary” approach to care for youth with the most intensive behavioral health challenges and is the most frequently used EBP to support this population.

HFW provides a highly flexible program to serve children and youth currently at risk of requiring an out of home setting [e.g., psychiatric hospital or Short-Term Residential Therapeutic Program (STRTP)] or transitioning from such a program. This population includes, but is not limited to, those who are dependents or wards of the Juvenile Court pursuant to sections 300 and 602 of the Welfare and Institutions Code (WIC). Eligible children are able to receive a broader array of service alternatives through HFW.

Program Requirements, Pages 1; 34; 71

Certification Process In order to ensure fidelity to the model, DHCS will be requiring Counties and High Fidelity Wraparound (HFW) providers to obtain and maintain a “California High Fidelity Wraparound Provider Certificate” from the University of California at Davis (UC Davis) Resource Center for Family Focused Practice (RCFFP).

Applicants should be either certified in HFW at the time of submitting proposal or able to show that they are engaged in the certification process with significant progress to show certification will be obtained by the start of the contract. Registering in the UC Davis Portal will qualify as being engaged.

UC Davis HFW certification requests that staff fulfill roles or functions on a HFW team. One staff member may fulfill more than one role for the agency; however, UC Davis standards are such that no one staff will fulfill more than one role for an individual family.

HFW Definitions, Pages 19 - 20

Flex Funds – Children and youth enrolled in HFW will have all flexible funding needs met through the flexible funding structure provided by the county, including the delegation of some authority to the Contracted Agency.

HFW Certification – A certification process managed by the University of California at Davis (UC Davis). All providers of HFW must be certified by UC Davis.

HFW Community Leadership Team – A committee, under the authority of the Interagency Leadership Team (ILT), comprised of Children and Family Services (CFS), Probation, Native American Tribes, and HFW providers. The requirements under HFW are different from previous wraparound programs, so it will be developed as new requirements are clarified.

HFW Facilitation and Coordination – The initiation of, care planning for, and coordination of HFW for youth and their families. The HFW Facilitator, in cooperation with the youth and caregiver works with a CFT to help the youth and family understand the CFT function and HFW process, identify immediate safety needs, develop and coordinate activities within the individualized plan of care and establish coordination across involved child serving systems and community agencies.

HFW Definitions cont…, Pages 20; 33

HFW Service Package – A description of services considered essential in the delivery of HFW.

The HFW Service Package includes activities covered by the Monthly HFW Rate as well as additional individualized services captured as additional Specialty Mental Health Services (SMHS) provided to the youth and families.

Monthly HFW Rate – This was previously referred to as “HFW Bundled Rate.” A collection of service activities, defined by DHCS that incorporates core aspects of HFW, are provided by certain HFW team members, and is part of the HFW Service Package. This monthly service rate does not over all required activities within the contracted program.

Wraparound Immediate Needs (WIN) Program – The WIN Program is an aspect of the forthcoming Tiered Rate Structure that will be implemented by CDSS as of July 1, 2027 and provides dedicated funding and infrastructure for youth in foster care Tier 2, 3, 3+ to consistently receive HFW along with the full array of services necessary to address their immediate needs.

Wraparound Immediate Needs (WIN) Certification Criteria – In addition to being certified though UC Davis Resource Center for Family Focused Practice (RCFFP), all HFW providers must become certified within the WIN program. Details will be provided by CDSS in the near future.

HFW Community Leadership Team Pages 45 - 46

HFW Community Leadership Team is held by the County Collaboration with CFS, Probation, Tribal Partners, HFW Providers Counties ensure formal communication structures are established between Community

Leadership Teams and Interagency Leadership Teams (ILTs).

Community Leadership Team works to:

Ensure all other child serving entities are provided opportunities to participate.

Actively identify and remove interagency and system barriers that interfere with interagency collaboration and effective service delivery to families.

Identify and support cross-agency training and community collaboration Ensure there is a process in place to review family plans on the community and systems level Ensure there is a process in place to regularly review the use of, access to, and procedures around flex funds to ensure individualized family needs are being met.

Ensure there is a process in place to regularly review HFW data

HFW Program…, Page 36 - 38

HFW includes 4 phases with flexibility to align services and supports with youth and family-identified strengths and needs. Additionally, there are 10 principles intended to serve as a foundation for understanding the HFW philosophy, which is described as keeping youth at home, in school and out of trouble.

4 Phases

1. Engagement and Team Preparation

2. Plan Development

3. Plan Implementation

4. Transition

10 Principles:

1. Family, Voice and Choice

2. Strength Based

3. Individualized

4. Natural Supports

5. Community-Based

6. Culturally Respectful and Relevant

7. Team-Based

8. Collaboration

9. Outcome-Based

10. Persistence

HFW Program cont…, Page 36

The CA Wraparound Standards establishes the principles, phases, and key elements that are required by the CA HFW Model. These standards were created to ensure high fidelity practices in direct service delivery with youth and families including Tribes in the case of an Indian child. ICPM practice behaviors are based on the Wraparound principles and are aligned with the CA Wraparound Standards.

Values, principles, basic tenets, and philosophies of the ICPM and HFW process:

1. Children are first and foremost protected from abuse and neglect, and maintained safely in their own homes.

2. Children have permanency and stability in their living situation.

3. Parent/Family voice, choice, and preference as assured through the process.

4. Wraparound is a community-based effort.

5. Services are needs driven, strength-based, trauma informed, and family focused from the first conversation with or about the family.

6. Services are developmentally appropriate, individualized and tailored to the strengths and needs of each child and family.

7. Services are delivered through a multi-agency collaborative approach that is grounded in a strong community base.

8. Services are team-based and incorporate a blend of formal and informal resources designed to assist families with successful transition that ensure long-term success.

9. Services are culturally competent and respectful of the culture of children and their families.

10. Services and supports are provided in the child and family’s community.

HFW Staffing…, Pages 49; 71 - 78

HFW Staff will provide activities covered in the HFW Monthly Rate, provide Specialty Mental Health Services (SMHS) and the provision of Family Urgent Response Services (FURS).

Specialty Mental Health Services

Family Urgent Response Services (FURS)

HFW Monthly Rate

Direct Service Staff HFW Facilitator

Family Specialist Caregiver/Parent Peer

Partner

HFW Staffing…, Pages 49; 71 - 78

The following are roles or functions of the HFW core services team:

HFW Staffing for Certification

Direct Service Staff:

- Caregiver/ Parent Partner

- HFW Facilitator

- Family Specialist

Indirect Service Staff:

- HFW Supervisor/ Manager (licensed not required)

- Clinical Supervisor (licensed)

- Community Developer

- Fidelity Coach

Staffing for Additional SMHS:

- Clinician

- Licensed Clinician

- TBS Coaches

- TBS Clinician/Supervisor

- Mental Health Rehabilitation Specialist

- Psychiatrist

- Youth/Peer Partner (note: activities are claimed separately from the HFW monthly rate)

HFW Staffing…, Page 77 - 78

The roles to be assigned to agency staff are:

- AB1299 Point of Contact

- CANS Super User (SME)

- File Transfer Protocol (FTP) User (2)

- Intensive Care Coordination (ICC) Coordinator (with few exceptions)

- Katie A. Liaison

- myAvatar Liaison (SME)

- Objective Arts Super User (SME)

HFW Services…, Pages 50 - 59

In adherence to the HFW standards, providers shall provide EPSDT Medi-Cal Specialty Mental Health Services (SMHS).

I. Monthly HFW Rate

i. This service is comprised of service activities provided during the course of one month.

ii. Services provided by the Facilitator, Family Specialist and Guardian/Parent Partner (except the Youth

Peer Partner) are included in this rate. This includes the provision of Crisis Intervention, Psychosocial Rehabilitation and Targeted Case Management (e.g. ICC) services which means these types of services may not be billed when the Monthly HFW Rate is claimed.

II. Certified Medi-Cal Peer Support Services

i. A series of services which may only be provided by a Certified Peer Support Staff (i.e., Parent

Partner or Youth Partner who has completed the DHCS certification process).

ii. Specific activities include:

a. Therapeutic Activity

b. Engagement

c. Educational Group

d. Collateral

HFW Services cont…, Pages 50 - 59

III. Assessment

i. Note: the initial assessment shall include an approved ASAM Screening Tool

IV. Therapy

i. This service can be delivered to a child/youth or a group of children/youth and may include family therapy at which a child/youth is present V. Rehabilitation

i. Note: this service may not be claimed when claiming the Monthly HFW Rate VI. Plan Development VII. Medication Support Services

i. Evaluation of the need for medication

ii. Evaluation for clinical effectiveness and side effect of medication

iii. Obtaining informed consent

iv. Medication education

v. Plan development related to the delivery of this service

HFW Services cont…, Pages 50 - 59

VIII. Crisis Intervention

i. Note: this service may not be claimed when claiming the Monthly HFW Rate

IX. Targeted Case Management

i. Note: this service may not be claimed when claiming the Monthly HFW Rate

X. Linkage and Consultation

i. Note: this service may not be claimed when claiming the Monthly HFW Rate

XI. Placement Services

i. Note: this service may not be claimed when claiming the Monthly HFW Rate

ii. Locating and securing an appropriate living environment

iii. Locating and securing funding

iv. Pre-placement visit(s)

v. Negotiation of housing or placement contracts

vi. Placement and placement follow-up

HFW Services cont…, Pages 50 - 59

XII. Intensive Care Coordination (ICC)

i. Note: this service may not be claimed when claiming the Monthly HFW Rate

ii. ICC is similar to the activities provided through Targeted Case Management.

iii. ICC must be provided, at a minimum every thirty (30) days. It should be provided more frequently as the situation warrants. Contractors must provide ICC for all children with an open child welfare case who meet the criteria for the ‘Subclass’ at least once every thirty

(30) days, as this is the least frequent level of coordination needed for this population.

XIII. Intensive Home Based Services (IHBS)

i. IHBS was initially developed solely for use with children with an open child welfare case who meet the ‘Subclass’ Criteria of a class action lawsuit; however, IHBS is a service available to all EPSDT Medi-Cal beneficiaries in need of this service.

ii. IHBS may be provided to all EPSDT Medi-Cal beneficiaries in need of this service;

however, IHBS still requires the provision of ICC to ensure a participatory coordination of services.

iii. IHBS must be approved by the youth’s CFT, and receive prior authorization by DBH ACCESS unit in compliance with their established P&Ps.

HFW Services cont… Pages 50 - 59

XIV. Therapeutic Behavioral Services (TBS)

i. Contractor shall only provide TBS to EPSDT Medi-Cal beneficiaries enrolled in the agency’s HFW if TBS was previously approved by DBH as part of the agency’s HFW program.

ii. Contractor shall NOT function as a TBS program, but rather will be a program that includes

TBS

Family Urgent Response Services (FURS)Pages 61 - 63

Family Urgent Response Services (FURS) Maintain the ability to respond to FURS referrals twenty-four (24) hours per day, three hundred sixty-five (365) days per year.

An assessment of the information provided by the caller will impact the type of response provided to the FURS referral, but it is expected that two staff will respond as a team. One of these team members will be a clinician to ensure an assessment may be initiated at first contact.

The initial contact will either be in response to an urgent FURS call (i.e., meeting with child and family within one (1) to three (3) hours) or a non-urgent FURS call (i.e., meeting with the child and family within twenty-four (24) hours). For both types of call the expectation is that follow-up contact will occur, minimally, for the following seventy-two (72) hours.

Family Urgent Response Services (FURS)Pages 61 - 63

Family Urgent Response Services (FURS) cont… The on-call regional teams which will provide the initial response are also part of the FSP team that will provide follow-up services. Follow-up services will include, minimally contacts for seventy-two (72) hours.

The HFW program will also connect with the assigned Social Worker (i.e., CFS staff) and ICC Coordinator to be part of the CFT and will attend the CFTM that should be scheduled in response to the FURS contact.

The regional on-call HFW team will transition the child or youth into ongoing care from HFW as appropriate. HFW will coordinate all involved parties and ensure that the plan or strategy is followed.

Sometimes the request will be an urgent response to initiate services to a youth who is temporarily staying at a CFS office or a shelter. The expectation is the HFW program will conduct an assessment within one (1) to three (3) hour timeline, if needed and begin providing intensive services including CFTMs.

HFW Timely Engagement and Planning, Pages 38 - 39

The initial HFW referral process is being developed as DHCS will provide more information regarding the HFW Decision Support Criteria.

The CA Wraparound Standards contain Fidelity Indicators which follow the CA HFW Model and include:

First contact with families is made as soon as possible, but no later than ten (10) calendar days after referral Teams complete a Plan of Care within thirty (30) calendar days Teams review the plan within the context of a HFW team meeting at least every thirty (30) to forty-five (45) calendar days Teams update the Plan of Care and distribute to all team members at least every ninety (90) days and more often as needed.

HFW Reporting Requirements, Pages 66 - 69

Outcomes Measures / Evaluations Adverse Childhood Experiences(ACES)

Within thirty (30) days of admission Annually, throughout the duration of treatment and Upon discharge from services

Pediatric Symptom Checklist – 35 (PSC-35) Within thirty (30) days of admission Every six (6) months, and Upon discharge from services Note: PSC-35 is not required at admission if child/youth does not have an involved caregiver who is willing to complete the checklist.

Child, Adolescent, Needs and Strengths Assessment (CANS)

Within fifteen (15) days of initial assessment At a frequency consistent with ACL 25-10 or more current instructions from DHCS and CDSS

Note: an approval of CANS is required within 7 days Every three (3) months Within thirty (30) days of discharge

HFW Reporting Requirements, Pages 69 - 70 Document Assessment Review Tool (DART)

HFW provider sites must achieve and maintain Fidelity Designation for the county to claim the HFW Monthly Rate.

Counties may claim the HFW Monthly Rate for up to nine (9) months before each HFW agency completes their fidelity assessment.

HFW provider sites must receive meet or surpass “minimum fidelity thresholds” for six (6) of the seven

(7) DART subscales to pass the first fidelity assessment, receive minimum Fidelity Designation and maintain Full Fidelity Designation The baseline fidelity assessment must be completed within nine (9) months of establishing a new HFW provider site.

The first assessment must be completed within fifteen (15) months of establishing a new HFW provider site The second fidelity assessment must be completed within twelve (12) months of the first fidelity assessment.

To maintain Full Fidelity Designation, HFW providers must complete fidelity assessments Annually

There will be additional monitoring tools to evaluate the HFW Program’s effectiveness. The exact tools for this process are not finalized, as DHCS is still evaluating which tools may be required, but may include:

Team Observation Measure (TOM) Training and Technical Needs Assessment (TTNA) Wraparound Fidelity Index (WFI); Wraparound Fidelity Index – Short Version (WFI-EZ)

Fiscal

Fiscal Information Type of Funding

• 2011 Realignment

• Medi-Cal Federal Financial Participation

• Behavioral Health Services Act Full Service Partnership Funds

Contract Term

• Contract period is five years: $108,302,281 annually, or $541,511,405 total contract

• Period of Contract – January 1, 2027, to December 31, 2031

Contract Reimbursement, Page(s) 82 - 88

• Fiscal Year – July 1 to June 30

• Contractors bill County monthly in arrears for services provided

• Must accept all payments via electronic funds transfer (EFT)

Fiscal, continued

Single Audit Requirements, Page(s) 104 - 105

• A single audit must be performed for contractors expending the threshold amount

($1,000,000 or more) in federal funds annually.

Audited Financial Statements, Page(s) 116 & Attachment G

• Three most recent and complete annual audited financial statements (most recent must be within last 18 months).

or

• Unaudited financial statements (including balance sheet, income statement, and statement of cash flows).

• Submit an unaudited financial statement to cover the period from the last audited statement to present.

Fiscal, continued

Audit requirements Right to monitor, Page(s) 102 - 103

• Right to review and audit all records.

Availability of records, Page(s) 103 - 104

• Maintain all fiscal, statistical, and management books and records pertaining to the program.

• All records shall be complete and current and comply with all contract requirements.

• Fiscal Records shall be kept in accordance with Generally Accepted Accounting Principles

(GAAP).

• Retain all service and financial records for a period of at least 10 years.

Contracts

Procurement Conditions Proposers must:

(Section III “Proposal Conditions”, Paragraph A – Page[s] 3 - 4)

Be a non-profit, for-profit organization or other legally constituted business entity.

Have a current Medi-CAL Certification or have the ability to become Medi-Cal Certified, if applicable.

Have a current California High Fidelity Wraparound Provider Certificate from UC Davis, or show that they are in the process of obtaining the Certificate and that certification will be obtained by the start of the contract.

Have no record of unsatisfactory performance with any government agency or County Department including DBH in the twenty-four (24) month period immediately preceding the date of issuance of this RFP. Proposers who are or have been seriously deficient in contract performance during this period, in the absence of circumstances properly beyond the control of the Proposer, shall be presumed to be unable to meet this requirement.

Register in the County’s Electronic Procurement Network (ePro) system.

Meet other presentation and participation requirements listed in this RFP.

All proposers must register in the electronic procurement network (ePro) prior to the submission deadline regardless of the method of submission or they may be disqualified:

https://epro.subcounty.gov/bso/ www.SBCounty.gov/dbh eProcurement Conditions https://epro.subcounty.gov/bso/

For information on how to register and respond to an RFP go to:

https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-

San-Bernardino-County-7_9_21.pdf

See: https://wp.sbcounty.gov/purchasing/vendor-registration/ and https://wp.sbcounty.gov/purchasing/commodity-codes-3/

For system related issues involving ePro, contact the Purchasing Department at (909) 387-2060 Late proposals WILL NOT be accepted.

www.SBCounty.gov/dbh eProcurement Conditions https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/wp-content/uploads/sites/3/2021/07/How-to-do-Business-wi-San-Bernardino-County-7_9_21.pdf https://wp.sbcounty.gov/purchasing/vendor-registration/ https://wp.sbcounty.gov/purchasing/vendor-registration/ https://wp.sbcounty.gov/purchasing/vendor-registration/ https://wp.sbcounty.gov/purchasing/commodity-codes-3/ https://wp.sbcounty.gov/purchasing/commodity-codes-3/ https://wp.sbcounty.gov/purchasing/commodity-codes-3/ https://wp.sbcounty.gov/purchasing/commodity-codes-3/ https://wp.sbcounty.gov/purchasing/commodity-codes-3/

Important Deadlines

Submissions of Proposals:

DUE: Thursday, October 15, 2026

Must be by electronic submission in ePro or hard copy submission per RFP instructions by 4:00 p.m., Local Time.

Late Proposals will NOT be accepted.

Procurement Timeline

Proposals MUST be submitted on or before Thursday, October 15, 2026, by 4 p.m. (Local Time) www.SBCounty.gov/dbh

Proposal Conditions, Page(s) 3 - 10

Contingencies

Right of Rejection

Best Value Evaluation Process

Amendments/Addendums

Proposal Submission

Negotiations

Pre-Award On-Site Visits

Level of Service

Termination of Awarded Contract

Contract Requirements General Requirements, Page(s) 78 - 105

Page(s) Licenses, Permits and/or Certifications 21

Department of Justice (DOJ) Clearance 89

System for Award Management (SAM)* 89-91

Trafficking Victims Protection Act of 2000 91

Privacy and Security (HIPPA) 91-93

Cultural Competency 95-97

*DBH Office of Compliance will do an Exclusion Check to the recommended provider(s) prior to contract award.

Final contract may contain additional requirements/terms

• Evidence of ability to obtain insurance to be submitted with proposal (Attachment H)

• Proof of insurance required within 15 days of contract start date

Type of Insurance Limits Aggregate Worker’s Compensation $250,000 General Liability $1,000,000/occurrence $2,000,000 aggregate

Automobile Liability $1,000,000/occurrence $2,000,000 aggregate If transporting clients

Cyber Liability $1,000,000/occurrence $2,000,000 aggregate Professional Liability and/or Errors & Omissions $1,000,000/occurrence $2,000,000 aggregate

Abuse/Molestation $1,000,000/occurrence $2,000,000 aggregate

Indemnification and Insurance, Page(s) 98 - 102

Employment of Former County Officials, Page(s) 107 www.SBCounty.gov/dbh

Provide information on former San Bernardino County administrative officials who terminated county employment within the last (5) years and who are now employed by or represent your business as an officer, principal, partner, associate or member.

Complete Attachment D: Reportable Conditions – indicate if there are “none to disclose” by initialing and/or indicate if there are disclosures (if there are “Reportable Conditions”, fill out Attachment E: Disclosures, Exceptions and Public Records Act Exemptions to RFP).

California Public Records Act, Page(s) 7 - 8

All information submitted is subject to disclosure under the provisions of the California Public Records Act.

Confidential information should be properly marked and enclosed in a separate envelop marked “PROPRIETARAY.”

The County assumes no responsibility for disclosure of unmarked data.

Note:

Do not include personal information in the submitted proposal. (SSN, home addresses, etc.)

Do not include PHI, photos with clients, or client information in your proposals.

Proposal Submission, Page(s) 109 - 117 ePro Submission By submitting online proposer acknowledges electronic signature is legally binding.

Hard copy submission One original with original signatures Package sealed and marked with:

“CONFIDENTIAL – High Fidelity Wraparound Services– RFP DBH #25-187”

Proposal Submission, continued

Proposal Format Cover Page with AUTHORIZED SIGNATURE Proposal Submission Checklist (Attachment A) Table of Contents (Attachment B) Statement of Certification (Attachment C) Reportable Conditions (Attachment D) Proposal/Narrative Description Statements of Experience Disclosures, Exceptions, and Public Records Act Exemption to RFP (Attachment E) Subcontractor Information (Attachment F) Financial Capability (Attachment G) Indemnification and Insurance Requirements Affidavit (Attachment H) Budget Cover Page with appropriate budget submissions or Budget Schedules (Attachment J) References (Attachment K) Local Vendor Preference Self-Certification, if applicable (Attachment N)

References, Page(s) 117 & Attachment K

Provide three (3) references from other entities, preferably public agencies, of same or similar size as the county, with who you have established a contract on a project of the same nature as this RFP. Provide Contact Name, Address, Phone Number, and dates Services were provided.

(Attachment K).

Components Value

Program Component, Page(s) 117-118 65%

Fiscal Component, Page(s) 119-120 35%

Total 100%

Proposal Evaluation, Page(s) 117 - 120

The San Bernardino County Board of Supervisors has final approval of any/all contract(s) that may be awarded as a result of this RFP.

Final Authority, Page(s) 123

Proposal Submission Sole Contact Person:

Amanda Figueroa, Contract Analyst

(909) 388-0859 Amanda.Figueroa@dbh.sbcounty.gov

Submit Proposal Packets to:

Online Packet submission:

https://epro.sbcounty.gov/bso/

Hard copy packets via Mail or Hand Delivery:

San Bernardino County Department of Behavioral Health Attention: Contracts Administration CONFIDENTIAL Re: RFP-DBH 25-187/DBHE26-ADMN-6310 550 Hospitality Lane, Suite 100 San Bernardino, CA 92415-0026 mailto:Amanda.Figueroa@dbh.sbcounty.gov mailto:Amanda.Figueroa@dbh.sbcounty.gov mailto:Amanda.Figueroa@dbh.sbcounty.gov https://epro.sbcounty.gov/bso/

Important Reminders Late proposals WILL NOT be accepted

Be sure to submit questions via email or ePro by Noon, Thursday, October 1, 2026.

Be sure to submit your proposal no later than 4 p.m. (Local Time) Thursday, October 15, 2026.

Be sure to include financial statements.

Be sure to follow the Proposal Submission Checklist (Attachment A).

Be sure to follow the proposal format.

Questions Email and ePro are the only acceptable methods to submit questions.

See RFP Page 2, Paragraph E. Correspondence for more details and for your Sole Contract Point – Amanda Figueroa

Important Deadline Submission of Questions: Thursday, October 1, 2026, by 12:00 p.m. (Local Time)

Procurement Conditions

Where will the questions and answers be posted?

The questions and the answers will be posted in the County’s ePro system as an Addendum to the

RFP.

All registered Vendors to this RFP will receive an email notification, once the Addendum is uploaded.

Contract Analyst

(909) 388-0859 Amanda.Figueroa@dbh.sbcounty.gov

CONTACT US

Department Name & Presentation Title 2022

San Bernardino County Department of Behavioral Health

Access Unit (Behavioral Health

Helpline)

(888) 743-1478

Screening Assessment and Referral Center (Substance Use

Disorder Helpline)

(800) 968-2636

Community Crisis Response Teams

Call (800) 398-0018 or text (909) 420-0560

Visit our website at: sbcounty.gov/dbh/

Helplines available 24/7/365