RFP Clarifying Questions 2.pdf

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Attached to
RFP 2024-02 Durable Medical Equipment Supplies and Services
Solicitation number
S-X26083-00009481
Issued by
Multnomah County, Oregon

About this file

This document contains the responses to clarifying questions for RFP #2024-02 for Durable Medical Equipment Supplies and Services issued by CareOregon, Inc. on behalf of its Housecall Providers Services LLC, a wholly owned subsidiary located in Portland, Oregon. The RFP seeks proposals for durable medical equipment, including the provision of services such as communication and technology support for Housecall Providers and patients/families/caregivers. CareOregon provided recent utilization data, including patient days for December 2023 and January 2024, and is looking for a partner to help expand their community services while staying within their budgeted $6-$7 per patient day for DME services. The current ordering platform is an online system, with some after-hours and weekend orders placed directly with nurses.

Regarding pricing, CareOregon is open to innovative approaches and technology but wants to remain fiscally responsible as a nonprofit organization. They are currently receiving respiratory therapy support and specialized equipment as part of the DME services, with those items billed separately from the base per diem rate. CareOregon expects quarterly business reviews to monitor financial and quality metrics for the DME services.

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A01R.pdf PDF
RFP Clarifying Questions 1.pdf PDF
RFP 2024-02 Durable Medical Equipment final.pdf PDF

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315 SW Fifth Ave, Portland, OR 97204 | 800-224-4840 | TTY 711 | careoregon.org

George Marlton Procurement Director

Procurement Department 503-416-4706 Procurement@careoregon.org

REQUEST FOR PROPOSALS #2024-02

DURABLE MEDICAL EQUIPMENT

RESPONSE TO CLARIFYING QUESTIONS #2

FEBRUARY 28, 2024

Note that these are questions submitted by interested firms to the above referenced solicitation. The below answers are for clarification purposes only and in no way alter or amend the RFP as published.

1. Could you kindly provide the recent utilization, including your volume for recent month's invoice, as well as the total patient days for the same month?

Answer: For January we had a total of 3750 patient days, for December we had a total of 3928 patient days. Attached you will also find the past 2-month usage reports.

2. What are your financial goals that you’re looking to accomplish? Are there any additional verticals that you are actively pursuing.

Answer: We are looking to have a partner that can help us expand in the community and provides the communication and technology to support both the front-end user-Housecall Providers and the end user-Patient/family/caregiver. As a nonprofit we want to be good stewards of our resources but balance that with the needs of our community. Financially we would like to stay within our budget for DME services which we have outlined below in question 3.

Additionally, we are always looking at technology and resources to be innovative and find better ways to serve our patients and are open to Vendor presentations on these items.

3. What specific Cost Per Patient Day are you aiming for?

Answer: This depends on the services that are provided as part of the Base rate of services and if additional fees/add on services that will be outside of those base services. Generally speaking we would like to be between $6-$7 PPD.

4. What ordering platform are you using now? Are orders being placed bedside in the field or centralized?

Answer: We currently use an online platform for nearly all of our orders except for after hours and weekends which orders could be called in. This platform is proprietary to the DME company but operates similarly to an amazon ordering experience. Our orders are mostly centrally ordered through our Hospice office except on Weekends and Afterhours where our Nurse will make a direct call for items/services needed.

5. What support are you receiving for Specialty Oxygen also BiPap and CPAP? In addition are you receiving Respiratory Therapist support?

Answer: Currently our DME services are inclusive of all Respiratory equipment needs including Bipap, CPAP, Ventilators, and other specialty devices. This also includes support by a Respiratory therapist when needed through our DME company. Specialty respiratory equipment is not part of the Base Per Diem and is billed at an extra cost as part of a risk share.

http://careoregon.org/ mailto:Procurement@careoregon.org

315 SW Fifth Ave, Portland, OR 97204 | 800-224-4840 | TTY 711 | careoregon.org

6. What financial and quality reporting are you actively receiving?

Answer: We would request at minimum quarterly business reviews providing financial and quality overviews of services provided as well as opportunities that may be looked at for more cost-effective utilization. We currently have quarterly meetings addressing both quality and financial metrics as well as Ad hoc support when requested or as needed.

ATTACHMENTS:

December 2023 Usage Summary January 2024 Usage Summary

End of Clarifying Questions #2 http://careoregon.org/

December 2023 with 3928 Patient days

Row Labels Count of Hcpc

##WHEELCHAIR EGG CRATE CUSHION 2

2 IN SEAT EXT 1

ADJUSTABLE CANE BLACK 300LB CAP 3

AEROSOL MASK ADULT 7

AIRFIT F20 FF MASK M 1

ALTERNATING PRESSURE PAD OVERLAY 15

BAG OCD ATANK 1

BATH BENCH WITH BACK 300LB CAP 5

BLANKET LIFT BARS 5

BUMPER PAD14X36X2 1

BUMPER PAD15X2X72 2

COMMODE 3 IN 1 350LB CAP 28

COMMODE DROP ARM PADDED 300LB 2

CONCENTRATOR 5LPM 14

CONCENTRATOR PLATINUM 10LPM 8

CONSERVER EASYPULSE 1

CPAP AIRSENSE 11 AUTO 1

EGG CRATE OVERLAY 3.5IN 250LBS 2

EGG CRATE WC CUSHION 4

EXTENSION KIT BED 84IN 4

FALL MAT TRI FOLD VINYL 72X30X2 24

FE BED W MATTRESS WO RAILS 38

FE BED WITH MATT AND RAILS 29

FOLDING WALKER WITH WHEELS ADULT 6

FOOTREST SWINGAWAY 2

FREE STANDING TRAPEZE 250LB CAP 2

FULL RAILS 5

GEL FOAM CUSHION 2IN 18X16 1

GEL FOAM CUSHION 3IN 18X16 1

GERI CHAIR 250LB CAP 7

GERI CHAIR 250LB CAP (Has K6 WC) 1

GERI CHAIR 400LB CAP 1

GERI CHAIR 400LB CAP (Has K0006 WC) 1

HALF RAILS 53

HDGR CPAP/BIPAP 1

HOSPICE TRANSPORT CHAIR 17IN 4

HOSPICE TRANSPORT CHAIR 17IN (Has Geri Chair) 1 HOSPICE TRANSPORT CHAIR 17IN (Has WC) 1

HOSPICE TRANSPORT CHAIR 19IN 4

HUMIDIFIER RENTAL 1

LEGREST 20

LEGREST ELEVATING ARTICULATING 2

MULTIPRO CHAIR PAD SENSOR 2

MULTIPRO MATTRESS SENSOR 6 MONTH 2

MULTIPRO SAFETY ALARM 11

NEBULIZER KIT W/TUBE 8900 9

NEBULIZER RENTAL 14

NEW STYLE ALT PRESSURE PUMP 47

OVERBED TABLE 61

OXYGEN E CONTENTS 3

OXYGEN E CONTENTS (Rec'd 96 tanks) 1

OXYGEN WATER TRAP CONCENTRATOR 6

OXYSAFE 6

PARTNER LIFT 400LB CAP 11

PENDANT OXYMIZER 1

PERSONAL ALARM (Has Multipro) 2

PORTABLE GASEOUS SYSTEM 8

QUAD CANE SM BASE 250LB CAP 1

RAISED TOILET SEAT 5IN WITH ARM 1

RECLINING BACK FULL 11

RENTAL 4 WHEEL WALKER ADULT 8

RENTAL 4 WHEEL WALKER JR 1

REPAIR EVALUATION PHS USE ONLY 1

S TANK STAND 21

SE BED W/MATTRESS AND RAILS 4

SUCTION BOTTLE 4

SUCTION PUMP MADAVAC 5

SUCTION PUMP PORTABLE 2

SUCTION TUBE ORAL 4

TANK CART 8

TRANSFER BENCH WITH ARMS 300LB 2

TRAPEZE BAR WITH ATTACHMENT 3

TUBING CONNECTOR 2IN FOR USE 6

UNI SUCT TUBING AND FILTER KIT 4

WHEELCHAIR 16 K0001 250LB CAP 7

WHEELCHAIR 18 K0001 250LB CAP 25

WHEELCHAIR 18 K0001 250LB CAP (Has Geri chair) 1

WHEELCHAIR 20 K0001 250LB CAP 1

WHEELCHAIR 20 K0006 300LB CAP 1

WHEELCHAIR 22 K0007 450LB CAP 1

WHEELCHAIR 22X16 K0006 300LB CAP 2

WHEELCHAIR ANTI TIPPER 11

WHEELCHAIR GEOMAT CUSHION 1

WHEELCHAIR LIGHTWEIGHT 16 K0003 1

WHEELCHAIR RECLINER 16 K0001 5

WHEELCHAIR RECLINER 16 K0001 (Has Geri chair) 1

WHEELCHAIR RECLINER 18 K0001 5

WHEELCHAIR SEAT 20IN 3

WHEELCHAIR SEAT 22IN 3

(blank) Grand Total 650

January 2024, 3750 patient days

Row Labels Count of E0265

AEROSOL MASK ADULT 4

ALTERNATING PRESSURE PAD OVERLAY 13

BAG OCD ATANK 1

BATH BENCH WITH BACK 300LB CAP 6

BATTERY PORTABLE CONCENTRATOR 1

BED WEDGE 10IN 3

BED WEDGE 12IN 1

BLANKET LIFT BARS 6

BUMPER PAD14X36X2 1

BUMPER PAD15X2X72 4

COMMODE 3 IN 1 350LB CAP 36

COMMODE DROP ARM 500LB CAP 1

COMMODE DROP ARM PADDED 300LB 6

CONCENTRATOR 5LPM 26

CONCENTRATOR PLATINUM 10LPM 13

CONSERVER EASYPULSE 1

CPAP AIRSENSE 11 AUTO 1

EGG CRATE OVERLAY 3.5IN 250LBS 3

EGG CRATE WC CUSHION 1

EXTENSION KIT BED 84IN 3

FALL MAT TRI FOLD VINYL 72X30X2 32

FE BED W MATTRESS WO RAILS 50

FE BED WITH MATT AND RAILS 27

FOLDING WALKER WITH WHEELS ADULT 9

FOOTREST SWINGAWAY 1

FREE STANDING TRAPEZE 250LB CAP 2

FULL RAILS 7

FULLARM 1

GAIT BELT WITH BUCKLE 60IN 2

GEOMAT OVERLAY 33X72X6 250LB CAP 2

GERI CHAIR 250LB CAP 8

GERI CHAIR 250LB CAP (HAS K6 WC) 1

GERI CHAIR 400LB CAP 1

GERI CHAIR 400LB CAP (HAS K6 WC) 1

HALF RAILS 57

HALF RAILS BARI FOR 15300LW 1

HOSPICE TRANSPORT CHAIR 17IN 3

HOSPICE TRANSPORT CHAIR 17IN (HAS GERI CHAIR) 1

HOSPICE TRANSPORT CHAIR 17IN (HAS WC) 1

HOSPICE TRANSPORT CHAIR 19IN 4

HUMIDIFIER RENTAL 1

LEGREST 18

LEGREST ELEVATING ARTICULATING 2

MULTIPRO CHAIR PAD SENSOR 1

MULTIPRO MATTRESS SENSOR 6 MONTH 3

MULTIPRO SAFETY ALARM 13

NEBULIZER KIT W/TUBE 8900 8

NEBULIZER RENTAL 16

NEW STYLE ALT PRESSURE PUMP 51

OVERBED TABLE 75

OXYGEN E CONTENTS 5

OXYGEN E CONTENTS (Had 98) 1

OXYGEN WATER TRAP CONCENTRATOR 16

OXYSAFE 16

PARTNER COMMODE SLING LARGE 1

PARTNER LIFT 400LB CAP 15

PARTNER ONE PIECE SLING LARGE 1

PARTNER U SLING PADDED HS LARGE 2

PERSONAL ALARM 2

PORTABLE CONCENTRATOR SIMPLY GO 1

PORTABLE GASEOUS SYSTEM 13

QUAD CANE SM BASE 250LB CAP 1

RAISED TOILET SEAT 5IN WITH ARM 2

RECLINING BACK FULL 9

RENTAL 4 WHEEL WALKER ADULT 9

RENTAL 4 WHEEL WALKER JR 2

S TANK STAND 32

SE BED W/MATTRESS AND RAILS 4

SHILEY FLEXIBLE TRACH TUBE 1

SUCTION BOTTLE 1

SUCTION CATHETER KIT 14FR 1

SUCTION PUMP MADAVAC 5

SUCTION PUMP PORTABLE 1

SUCTION TUBE ORAL 1

TANK CART 12

TRANSFER BENCH WITH ARMS 300LB 4

TRAPEZE BAR WITH ATTACHMENT 2

TUBING CONNECTOR 2IN FOR USE 16

UNI SUCT TUBING AND FILTER KIT 1

VALVE LO PROFILE SPEAKING PURPLE 1

WHEELCHAIR 16 K0001 250LB CAP 9

WHEELCHAIR 16 K0001 250LB CAP (HAS GERI CHAIR) 1

WHEELCHAIR 18 K0001 250LB CAP 20

WHEELCHAIR 18 K0001 250LB CAP (HAS GERI CHAIR) 1

WHEELCHAIR 20 K0001 250LB CAP 1

WHEELCHAIR 20 K0006 300LB CAP 1

WHEELCHAIR 22X16 K0006 300LB CAP 1

WHEELCHAIR ANTI TIPPER 8

WHEELCHAIR LIGHTWEIGHT 18 K0003 1

WHEELCHAIR OXYGEN E TANK HOLDER 1

WHEELCHAIR RECLINER 16 K0001 5

WHEELCHAIR RECLINER 16 K0001 (HAS GERI CHAIR) 1

WHEELCHAIR RECLINER 18 K0001 3

WHEELCHAIR SEAT 20IN 2

WHEELCHAIR SEAT 22IN 1

(blank) Grand Total 764

December 2023 Usage Report.pdf
Dec 2023
January 2024 Usage Report.pdf
Jan 2024

File details come from the government source that posted it. Updated .