RFP Attch. 3-Past Performance Questionnaire.docx

M0068121R0003

RFP ATTACHMENT 3

PAST PERFORMANCE QUESTIONNAIRE

Message to the assessor: Your assistance is requested by the U.S. Marine Corps, Camp Pendleton Regional Contracting Office to assist with establishing the performance history for the Contractor named below. In efforts to expedite receipt of the requested information, the Contracting Office respectfully requests that you do not mail hard copies. Instead, please e-mail the completed questionnaire(s) to kenyadah.gamble@usmc.mil and drena.mcintosh@usmc.mil (signature not required for email).

I. Solicitation Data (for the proposed effort)

II. Current or Historical Contract Information

Assessor: The performance data submitted by the Offeror is |_| correct or |_| incorrect.

CONTRACTOR NAME & ADDRESS:

Contract No

Contract Value

Period of Performance/Delivery Schedule

Project/Requirement Description

Please select from the following as it applies to this contract:

III. Assessor Information

Assessor Name

Title

Phone Number/Email Address

Identify your role in the contract award or administration and the period of your involvement.

Procuring Contracting Officer (PCO)

Administrative Contracting Officer (ACO)

Contract Specialist

Contracting Officer’s Representative (COR)

Technical Project Lead/Project Officer

Quality Assurance Specialist

Defense Contract Audit Agency (DCAA) Auditor

Other:

IV. Evaluation Definitions

The following definitions should be used in your assessment of Contractor performance.

V. Performance Evaluation

1. Quality

a. Logistics Support. Assess the success of the Contractor's performance in accomplishing logistics planning. For example: manpower and personnel; training and support; and transportation.

i. Assess the Contractor’s conformance to contract or order requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, or safety and health standards). Include, as applicable, information on the following:

ii. Are reports and data accurate?

iii. Does the product or service provided meet the specifications of the contract or order?

iv. Does the contractor’s work measure up to commonly accepted technical or professional standards?

v. What degree of Government technical direction was required to solve problems that arise during performance?

b. Assess how successfully the Contractor meets program or project quality objectives such as producibility, reliability, maintainability and inspectability. The Assessing Official must be flexible in how contractor success is measured; (e.g., using data from field reliability and maintainability and failure reports, user comments and acceptance rates, and scrap and rework rates).

Quality

Please provide rationale for the assigned rating.

2. Schedule Performance

a. What is your OVERALL assessment of the Contractor’s ability to meet the schedule?

i. Did the Contractor adequately schedule the work?

ii. Has the Contractor met administrative milestone dates?

iii. Has the Contractor met physical milestone dates specified by contract, or agreed to, in the project schedule?

iv. If the schedule has slipped through the Contractor’s fault or negligence, has the Contractor taken appropriate corrective action of its own volition?

v. Has the Contractor furnished all required deliverables on or ahead of schedule?

vi. Is the Contractor completing the construction activities in a timely manner? This includes administrative activities, as well as physical construction activities, such as submittal of a management response to Request for Proposal (RFPs), etc.?

vii. Has the Contractor furnished updated project schedules on a timely basis?

Schedule Performance

Please provide rationale for assigned rating.

b. Assess the Contractor’s schedule performance in the following areas.

Work completed on time.

The Contractor’s ability to resolve Schedule Problems

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

3. Cost Control – Not required for Fixed Price Contracts

a. Assess the Contractor’s effectiveness in forecasting, managing, and controlling contract or order cost. If the Contractor is experiencing cost growth or underrun, discuss the causes and Contractor-proposed solutions for the cost overruns or underruns. For contracts or orders where task or contract sizing is based upon contractor-provided person hour estimates, the relationship of these estimates to ultimate task cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility, through the efficient use of resources, in each work effort should be assessed. Include, as applicable, the following information:

i. Does the Contractor keep within the total estimated cost (what is the relationship of the negotiated costs and budgeted costs to actuals)?

ii. Did the Contractor do anything innovative that resulted in cost savings?

iii. Were billings current, accurate and complete?

iv. Are the Contractor’s budgetary internal controls adequate?

v. Has the Contractor provided a design that can be constructed with the available funds?

vi. Has the Contractor notified the Government and taken necessary corrective actions when the cost estimate exceeds available funds?

Cost

4. Management

a. What is your OVERALL assessment of the Contractor’s management performance?

b. Management Assess the integration and coordination of all activity needed to execute the contract or order, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management of subcontracts. Include, as applicable, information on the following:

i. Is the Contractor oriented toward the customer?

ii. Is interaction between the Contractor and the Government satisfactory, or does it need improvement?

Management

b. Assess the Contractor’s management performance in the following areas.

MANAGEMENT RESPONSIVENESS—Timeliness, completeness, and quality of problem identification, history of cooperative behavior, effective business relations, teamwork AND Customer satisfaction.

SUBCONTRACT MANAGEMENT—Timely award and management of subcontracts and meeting subcontracting goals for small business, small disadvantaged business, etc.

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

5. Regulatory Compliance - (e.g failure to report in accordance with contract terms and conditions, late or nonpayment to subcontractors, trafficking violations, tax delinquency, defective cost or pricing data, terminations, suspension and debarments)

a. Assess compliance with all terms and conditions in the contract/order relating to applicable regulations and codes, using the Evaluation Ratings Definitions. Consider aspects of performance such as compliance with financial, environmental (example: Clean Air Act, Clean Water Act), safety, and labor regulations as well as any other reporting requirements in the contract terms and conditions.

b. Consider questions such as the following:

i. Has the contractor complied with all contract clause requirements?

ii. Has the contractor complied with the reporting requirements of the contract?

iii. Has the contractor complied with the quality assurance surveillance plan?

iv. Has the contractor complied with specifications or other contractual requirements in the contract such as FAPIIS reporting, CAS reporting, safety requirements, environmental reporting, and standard and unique contract requirements specific to that contract?

Regulatory Compliance

6. Tracking System –e.g How items are accounted from initial marking to final delivery).

a. Does the vendor provide a tracking system?

b. Does the tracking system have export capabilities to a excel spreadsheet?

c. Does it have at a minimum:

i. Number and name of individual items turned in?

ii. Calendar date of service performed and turn in date?

iii. Organization who turned in items?

iv. Signature receipt for items returned?

Tracking System

Please provide details of the system.

7. Transition in/out of previous contracts –

a. Did the vendor have a smooth transition into or out of previous contracts?

Transition of previous contracts

Please provide details of the transition.

8. What is the actual number of uniforms processed within the last calendar year?

Please provide the actual number of uniforms processed.

9. How has the vendor handled request to accelerate delivery due to schedule change? How many uniforms are on average are processed on an accelerated delivery

Please provide description of your process

10. What manual/regulation is used for tailoring your uniforms?

Please provide title of publication

11. What is a key area of improvement/success of the vendor?

Please provide the area of improvement and/or success.

12. Funding–

a. If the contract requires de-obligations, please provide details on vendor’s funding tracking?

VI. Overall Rating of Contractor’s performance (Quality, Schedule, Cost Control, Management, and Regulatory Compliance) on contract being assessed.

VII. General Comments: