RFP 954767-24-R-0529 Appendices_Final.pdf

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Custodial Services
Solicitation number
954767-24-R-0529
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About this file

This document contains several appendices related to a Request for Proposal (RFP) for Custodial Services at the United States Holocaust Memorial Museum in Washington, D.C.

The key details include:

  • The Museum is seeking a contractor to provide custodial and related services. The solicitation requirements have changed since a previous RFP was issued earlier this year.
  • The appendices provide detailed information about the buildings, operating hours, staffing, square footage, snow removal priorities, regulations, policies, supplies, furniture setups, and other contractual requirements.
  • The appendices include building information, snow removal priorities, regulations for the Museum buildings and grounds, a workplace violence policy, high cleaning requirements, restroom data, and a collective bargaining agreement.
  • This RFP solicitation number is 954767-24-R-0529, and it is being issued by the United States Holocaust Memorial Museum.

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EXHIBIT 1, APPENDIX A

BUILDING INFORMATION

Floor plans will be provided upon request to offerors who complete the onsite walkthroughs.

Location 1: U.S. Holocaust Memorial Museum

Number of stories: 7

Operating Hours: Public: 10 a.m. to 5:30 p.m. (regular) M-Su 10 a.m. to 6:30 p.m. (extended hours) M-Su

After Hours Event: 5:30pm to 10:30pm M-Su

Open 363/364 days per year; Closed Yom Kippur and Christmas

Normal business: 7:00 a.m. to 6:00 p.m. M-Su

Staffed by emergency personnel 24/7

Available Cleaning Hours: 6 a.m. to 10:30 p.m.

Staff numbers: Approximately 150 staff and contractors

Visitor numbers: Approximately 1,600,000 annually

Average daily visitation by month:

January – 2,255 July – 5,966 February – 2,560 August – 4,098 March – 5,630 September – 2,795 April – 6,926 October – 3,931 May – 6,978 November – 3,256 June – 6,873 December – 2,333

Exterior Grounds:

(gross square feet)

Thorn Alley, parking spaces, entrance/exit areas, 14th Street curb lane, 14th & 15th Street sidewalks. Eisenhower Plaza, and remaining areas

Total: 49,538

Interior Areas:

(gross square feet)

Non-exhibit areas 228,100 Exhibit areas 49,900

Total: 278,000

Carpeted Areas:

(gross square feet)

42,401

Location 2: Ross Administration Center

Number of stories: 3.5

Operating Hours: Public (Cafe): 9:30 a.m. to 4:30 p.m. (regular) M-Su 9:30 a.m. to 5 p.m. (extended hours) M-Su

Open 363/364 days per year; Closed Yom Kippur and Christmas

Normal business: 7 a.m. to 6 p.m. M-F, excluding Federal holidays

Available Cleaning Hours: 6 a.m. to 10:30 p.m.

Staff numbers: Approximately 130 seats

Cafe capacity: 103 seats

Interior Areas:

(gross square feet)

Non-cafe areas 46,000 Cafe areas 3,000

Total: 46,000

Carpeted Areas:

21,840

Location 3: Shapell Collections and Conservation Center

Number of stories: 2

Operating Hours: Public: 10 a.m. to 5:00 p.m. M-F (Reading Room)

Normal business: 7 a.m. to 6 p.m. M-F, excluding Federal Holidays

Available Cleaning Hours: 6 a.m. to 10:30 p.m. M-F, special projects on weekends on request

Staffed by emergency personnel 24/7

Staff numbers: Approximately 100 staff and contractors

Visitor numbers: Approximately 10-25 visitors daily

Exterior Grounds:

(gross square feet)

Parking lot, terrace with picnic tables, driveways, walkways, and remaining areas

Total: 149,026

Interior Areas:

(gross square feet)

47,646 base contract 55,354 reimbursable 55,354 sf of Shapell Center space is only cleaned upon request on a reimbursable basis (Collections vaults, workshops, etc.)

Total: 103,000

Carpeted Areas:

15,207

Location 4: Portals III

General Information

Number of stories: 1

Operating Hours: Normal business: 7 a.m. to 6 p.m., excluding federal holidays

Available standard service cleaning hours: 2:30 p.m. - 8:00 p.m. F

Above standard service cleaning hours: scheduled through COR, often performed on weekends

Staff numbers: Approximately 200 seats

Interior areas:

37,000

EXHIBIT 1, APPENDIX B

Housekeeping Supplies

For reference only Based on consumables for January, February, and March 2024

These do not predict actual usage.

EXHIBIT 1, APPENDIX C

Furniture Set Ups

The 2019 report is being provided as an example of pre-pandemic furniture set up levels. Pandemic measures were in effect for part of 2023.

Furniture Setup Statistics

Month

Number of set ups

Number of set ups

Number of set ups

January 52 40 90

February 53 18 100

March 57 59 132

April 57 51 131

May 57 134

June 85 102

July 70 141

August 59 99

September 45 106

October 31 108

November 43 100

December 35 74

Total 219 593 1317

EXHIBIT 1, APPENDIX D

USHMM Snow Removal Areas and Priorities

TIME COMPLETION FOR PRIORITY AREAS

The snow removal map identifies the established priority areas in an order of attention to address the safety concerns and comfort of the staff and public while on the Museum grounds. These priorities are for use when hazardous conditions exist which cannot be controlled by normal use of sand and snow melt. These areas shall be cleared before the Museum opens and they shall remain reasonably clear and safe for use throughout the day and evening.

Orange - Priority 1: Snow and ice shall be removed and kept clear from walkways, sidewalks and paths. Snow melt and/or sand shall be applied when necessary to maintain an ice and snow free condition by 6:30AM.

• All fire exit doorways and steps to the Museum and RAC.

• A 4' wide path from the Museum 15th Street entrance to the Ross Administrative Center (RAC) entrance utilizing the Plaza ramp.

• 4' wide path on Thorn Alley.

• 14th Street Guard Booth - all sides.

• Public sidewalk on 14th Street from the property line south of the parking lot driveway entrance to the 14th

Street loading dock sidewalk pedestrian gate.

• Paths from the 14th Street entrance doors to the 14th Street sidewalk.

• The is" Street loading dock sidewalk from the pedestrian gate to Raoul Wallenberg Place.

• Back steps leading from parking lot back gate.

• The sidewalk on Independence Avenue from the property line to the is" Street corner.

GREEN - Priority 2: These areas shall be cleared next after Priority 1 is complete. These areas shall remain clear.

• Path from 15th Street Museum entrance to the 15th Street sidewalk next to the center handrail located on the Plaza steps.

• 15th Street sidewalk from the loading dock ramp to Independence Avenue.

• Path from is" Street loading dock sidewalk around the exterior of the Hall of Remembrance to the RAC.

RED - Priority 3: These areas shall be cleared last. These areas shall remain clear.

• All 13 parking spaces, #3 through #13, will be cleared in the parking lot and 14th Street cone area.

• Loading dock driveway ramps.

When all priorities are complete, widen the paths initially made by removing snow from the premises or piling in assigned areas determined by the COR.

NOTE:

• Snow shall be removed 18" away from all sides of the Museum. No snow melt shall be applied to the buildings' vertical surfaces.

• No snow melt product shall be spread within 5' of the two exterior sculptures on the 15th Street Plaza. No shovels shall be used on the sculptures. The snow on the sculptures shall remain.

• Postponement of timed deadlines by the COR may occur when the Museum closes for snow and/or ice storms.

• If snow plows are ever needed for the premises, they shall have rubber cutting edges. Full off-site snow removal or on-site snow piling locations shall be determined by the COR for each storm.

USFS

USHMM

D•

- PRICRITY lBY 6'30AM

-PRICRITY 2

-PRICRITY 3

T h e

U n it ed S ta te s H o lo ca u st

M em o ri al M u se u m

AutoCAD SHX Text N0%%d23'59"E

AutoCAD SHX Text S0%%d26'18"W

AutoCAD SHX Text S89%%d33'26"E

AutoCAD SHX Text 61.46'

AutoCAD SHX Text 30.55'

AutoCAD SHX Text 208.17'

AutoCAD SHX Text 209.51'

AutoCAD SHX Text 6.16'

AutoCAD SHX Text N0%%d26'33"E

AutoCAD SHX Text S89%%d33'26"E

AutoCAD SHX Text N0%%d26'33"E

AutoCAD SHX Text 12.41'

AutoCAD SHX Text S89%%d33'26"E

AutoCAD SHX Text 157.51'

AutoCAD SHX Text 20.00'

AutoCAD SHX Text N0%%d26'33"E

AutoCAD SHX Text R A O U L W A L L E N B U R G P L A C E

AutoCAD SHX Text 14 T H S T R E E T S. W.

AutoCAD SHX Text

HYDROLIC PIT

AutoCAD SHX Text

VENT PIPES

AutoCAD SHX Text

RAMP DOWN

AutoCAD SHX Text

RAMP DOWN

AutoCAD SHX Text

EQUIP. PIT

AutoCAD SHX Text

SERVICE DRIVE RAMP DOWN

AutoCAD SHX Text

RAMP DOWN

AutoCAD SHX Text

RAMP DOWN

AutoCAD SHX Text

RAMP DOWN

AutoCAD SHX Text

GRATING

AutoCAD SHX Text

L.P. DRAIN

AutoCAD SHX Text N89%%d33'26"W

AutoCAD SHX Text 381.05'

AutoCAD SHX Text B U R E A U O F E N G R A V I N G

AutoCAD SHX Text A D M I N I S T R A T I O N

AutoCAD SHX Text B U I L D I N G

AutoCAD SHX Text

WEST

AutoCAD SHX Text

ENTRANCE

AutoCAD SHX Text

GRANITE BENCH

AutoCAD SHX Text

LIGHTING BOLLARD(TYP)

AutoCAD SHX Text

STANDARD BOLLARDS (TYP)

AutoCAD SHX Text

TREE GRATE (TYP)

AutoCAD SHX Text

FOUNTAIN

AutoCAD SHX Text

LOADING DOCK

AutoCAD SHX Text

BEP SERVICE DRIVE

AutoCAD SHX Text

BEP GUARDHOUSE

AutoCAD SHX Text M U S E U M

AutoCAD SHX Text B U I L D I N G

AutoCAD SHX Text A N D P R I N T I N G

AutoCAD SHX Text Date

AutoCAD SHX Text Sheet #

AutoCAD SHX Text A1

AutoCAD SHX Text

HOLOCAUST MUSEUM

AutoCAD SHX Text S I T E P L A N

AutoCAD SHX Text

SITE PLAN

AutoCAD SHX Text S C A L E 1/32" = 1' - 0"

EXHIBIT 1, APPENDIX E

SCCRC Snow Removal Areas and Priorities

PRIORITY AREAS, DEADLINES, AND ESTABLISHED STANDARDS

FOR SNOW/ICE REMOVAL AND CONTROL AT SCCRC

In conjunction with Section 6.6. Snow Removal at SCCRC, these priorities with the snow removal map identifies the established priority areas in an order of attention to address the safety concerns and comfort of the staff and public while on the grounds. These areas shall be cleared before the SCCRC opens to its employees and patrons and they shall remain reasonably clear and safe for use throughout the day and evening. SCCRC's public hours are 10:00AM - 5:00PM, 5 days a week and 6:30AM - 7PM for its employees.

ORANGE - Priority 1: Snow and ice shall be removed and kept clear from the north parking lot, north walkway and sidewalks, and around the Guard Booth. Snow and ice shall be treated when necessary to maintain an ice and snow free condition by 6:30AM each weekday. Timing for weekends will be worked out between the COR and Contractor for each snow and refreezing event to keep passageways clear for officers and engineers 24/7.

• There shall be at least a 3’ wide path on all north sidewalk areas with the first areas being to/from the north parking lot and main entrance, and east and west emergency exits.

• All sides of the Guard Booth shall be totally cleared, including the operable gated areas.

• All north parking spaces should be totally cleared, especially the handicap spaces.

GREEN - Priority 2: On weekdays, these areas shall be totally cleared next after Priority 1 is complete and shall be cleared by 8:30AM.

• Any remaining parking spaces, SW corner of the back lot, and loading dock ramp entries.

• The remaining snow on all sidewalks.

RED - Priority 3: These areas shall be cleared last.

• When all priorities are complete, Contractor to widen all paths.

. E and SE corner of the sidewalk and back lot.

NOTE:

• Postponement of time deadlines by the COR may occur when the SCCRC closes for holidays, snow and/or ice storms.

. All areas shall remain clear and safe 24/7 for officers and engineers.

. All pertinent line items for SCCRC in Section 6.5. of the SOW for snow removal at the Museum and RAC shall be followed.

. The Contractor shall place cones on paths where the frozen snow or ice has not been removed yet or cannot be removed to warn pedestrians of slippery conditions.

= 1st Priority

= 2nd Priority

= 3rd Priority

N

S

W E

4800 Marconi Drive Bowie, MD 20715

SNOW REMOVAL

PRIORITY KEY

= ENTRYWAY

SCALE: 1

64" = 1' - 0"

EXHIBIT 1, APPENDIX F

Regulations Governing the

United States Holocaust Memorial Museum Buildings and Grounds

Building Rules and Visitation Guidelines

Effective Date:

May 6, 2024

Applicability:

Museum Personnel (Employees, Volunteers, Interns, Fellows), Contractors, and Visitors

Issued By:

Museum Operations and Administration

Policy Statement The Museum is committed to the preservation, protection, and presentation of its collections, as well as to the safety of all who engage with or visit the Museum. This policy establishes a framework to safeguard the integrity of our exhibitions, ensure the well-being of our visitors and personnel, and cultivate an environment conducive to the Museum’s mission to advance and disseminate knowledge about the Holocaust.

Applicability These Building Rules and Visitation Guidelines apply to all Museum personnel, contractors, and visitors.

Building Rules and Visitation Guidelines The following rules and guidelines have been enacted specifically by the Museum. There are a number of additional policies and procedures that may apply to Museum personnel, contractors, and/or visitors, but are not explicitly mentioned.

Museum Entry On entry, all visitors must pass through metal detectors and have all belongings scanned and/or searched. Armed law-enforcement personnel must identify themselves to Museum security officers before entry. Any non-law enforcement person who attempts to enter the building with a firearm or other dangerous weapon will be denied entry. The Museum reserves the right to call the police, detain, or arrest if individuals not in possession of a valid District of Columbia gun permit or who have an otherwise prohibited weapon attempt entry into the Museum.

Privacy Personnel, contractors, and visitors have no reasonable expectation of privacy while they are on the Museum’s grounds or conducting Museum work. The Museum, or those with the Museum’s permission, may photograph, videotape, or otherwise document all Museum personnel, contractors, and visitors and may use any such images or recordings, including name, likeness, voice, statements, and image, for any purpose and in any media now known or later developed.

Accessing Museum Buildings Outside of Visiting Hours Except as otherwise indicated, USHMM buildings shall be closed to the public after normal visiting hours. Buildings may also be closed to the public in emergencies or when necessary

Building Rules and Visitation Guidelines Page 1 of 5 for the orderly conduct of business. Whenever the buildings are closed to the public for any reason, visitors must immediately leave the premises upon request by a security officer or other Museum official. Admission to the buildings during periods when they are closed to the public will be limited to authorized individuals who will be required to sign in with security and identify themselves when requested by security officers or other authorized individuals.

Preservation of Property It is unlawful to willfully destroy or damage property on any Museum premises or to remove any property unless specifically authorized. Touching any display, work of art, or other document, object, or artifact in the Museum's collections and exhibitions is prohibited unless specifically authorized. Visitors may not move or pass any safety barriers erected in any part of the Museum. Museum security officers may require that any parcels, portfolios, bags, or containers of any kind be opened and the contents identified before entering or leaving the premises. To remove any property from the premises, a properly completed property pass signed by an authorized official of the USHMM may be required before such removal. If a visitor wishes to take photographs or videos of the Museum, the Policy for Photography by Visitors to the U.S. Holocaust Memorial Museum will apply.

In the case of lost property, the Lost and Found Policy will apply.

Dogs and Other Animals Service animals are permitted on Museum property at all times. Other animals, including comfort animals, are not permitted.

Eating or Drinking Eating or drinking, except as medically necessary, is prohibited in Museum exhibit and collections spaces with the exception of water from sealed containers.

Emergency Response for Visitors If there is an emergency, visitors must follow the guidance provided by the Museum's security officers and Visitor Services staff members.

To report an emergency, or suspicious item or activity, please immediately inform the nearest security officer or Visitor Services staff member.

In the case of a health emergency, there is an on-site nurse available for issues. If the need arises, the Museum reserves the right to call an ambulance.

Gambling Participating in games for money or other gain or profit or the operation of gambling devices, the conduct of a lottery or pool for gain or profit, or the selling or purchasing of numbered tickets in or on the premises is prohibited.

Building Rules and Visitation Guidelines Page 2 of 5

Health Measures The Museum reserves the right to enact additional health-related procedures and guidelines in response to, for example, a pandemic or other local or national health requirements.

Inspection Procedures Individuals, vehicles, and items will be subject to inspection upon entry to Museum premises.

Intoxicating Beverages and Controlled Substances Entering Museum premises while under the influence of any intoxicating beverage, narcotic drug, or other controlled substance or the unauthorized introduction or use of such substances is prohibited. The introduction or the consumption of intoxicating beverages on the premises is prohibited, except as officially authorized by Museum authorities.

Nuisances The use of loud, abusive, or otherwise improper language, loitering, sleeping, the creation of any hazard to persons or things, improper disposal of garbage, spitting, other unseemly, disorderly, or harassing conduct on the premises, throwing articles of any kind, blocking or interrupting the ability of the public or Museum staff to freely access any part of the Museum, conducting commercial or other non-Museum business, or climbing upon any part of a building is prohibited.

Nursing Spaces Visitors may nurse their child anywhere in the Museum. If a visitor would like a semi-private room in which to do so, a Visitor Services staff member at the Information Desk can direct them to an appropriate space in the Museum.

Placards, Signs, Banners, and Flags The displaying or carrying of placards, signs, banners, or flags is prohibited unless officially authorized.

Signs and Emergency Directions Persons in Museum buildings and spaces shall comply with official signs and with the directions of authorized individuals.

Singing, Musical, or Other Types of Performances Singing, musical, or other types of performances that are not part of a Museum-planned event are not permitted as they could create a nuisance or disturbance for other visitors.

Smoking Smoking and the use of e-cigarettes in USHMM buildings is prohibited.

Soliciting, Vending, Debt Collection, and Distribution of Handbills The solicitation of alms and contributions, commercial soliciting and vending of all kinds, the display or distribution of commercial advertising, or the collection of private debts, in or on

Building Rules and Visitation Guidelines Page 3 of 5 the premises, is prohibited. This rule does not apply to national or local drives for funds, for welfare, health, and other purposes sponsored or approved by the USHMM, to authorized vendors and concessionaires, and personal notices posted by employees on authorized bulletin boards. Unauthorized distribution of material, such as pamphlets, handbills, and flyers is prohibited.

Vehicular Traffic

● Drivers of all vehicles on Museum premises shall drive in a careful and safe manner at all times and shall comply with the signals and directions of the security officers and traffic and parking signs.

● The blocking of entrances, driveways, walks, loading platforms, or fire hydrants on the premises is prohibited. Parking without authority, or parking in unauthorized locations or in locations reserved for other persons or contrary to the direction of posted signs, is prohibited

Prohibited Items:

The following items may not be brought onto Museum property:

● Aerosol containers or non-aerosol sprays (prescriptions for medical needs are permitted)

● Weapons, including:

o Electric stun guns, martial arts weapons, or similar devices o Guns, replica guns, or ammunition o Explosives of any kind, including fireworks and sparklers o Knives (including pocket/pen knives of any length) o Mace, tear gas, or pepper spray and other weapons (including souvenir bullet casings) o Razors or box cutters

● Coolers of any size

● Wagons, Segways, bicycles, skateboards, or scooters (powered or manual), unless used as an accessibility or mobility aid

● Any flags on poles or sticks that do not fit into a backpack

● Placards, signs, posters, banners, barriers, or balloons

Oversized objects, such as briefcases, suitcases, etc., and umbrellas, canes (not needed to assist in walking), or other objects capable of inflicting damage to property or exhibits may be checked with Visitor Services at the Coat Check Desk.

Equal Opportunity These rules and guidelines will be applied without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, or any other protected status.

Building Rules and Visitation Guidelines Page 4 of 5

Enforcement The USHMM reserves the right to take actions to enforce these rules and guidelines as appropriate and permitted by law, including the right to detain and remove individuals from the premises.

Based on the circumstances, a visitor may be immediately ejected for the list of following reasons:

● Failure to maintain control of minor children or service animals

● Photographing, filming, or otherwise recording Museum personnel in a manner that the personnel determines disrupts the safe or orderly use of the Museum or interferes with the personnel’s ability to provide services

● Use of profanity and/or engaging in harassing, violent, rude, inconsiderate, or abusive behavior

● Persistently blocking Museum areas, including any entrance areas, entrance steps, platforms, gallery spaces, or access ramps or otherwise interfering with the free flow of pedestrian traffic in and around the Museum

● Blocking or interfering with admission lines or special event-related activities, including valet parking services for special events

● Littering on Museum property including entrance areas, entrance steps, platforms, and access ramps and any surrounding areas

● Smoking any tobacco or other product, including smokeless devices, inside the Museum or in an outdoor area within 25 feet of a main exit, entrance, or operable window of the Museum

● Intoxication while on Museum’s premises

● Possession, use, and/or being under the influence of controlled substances while on

Museum’s premises is strictly prohibited, except as prescribed by a physician

● Creating a physically offensive condition, including disturbing odors or infested clothing or personal effects

● Lack of clothing covering the upper and lower body; lack of shoes or other footwear

● Refusal to follow directions from Museum personnel

● Consumption of food or beverages in prohibited areas

● Unauthorized entry into controlled or restricted areas

● Repeated violation of safety barriers

● Actual or attempted misappropriation of and/or damage to Museum property

● Any other reason determined by the Museum in its reasonable discretion

Questions For questions or additional information, please contact the Director of Operations or Chief Museum Operations Officer.

This Museum Policy supersedes all prior Building Rules and Visitation Guidelines issued by the Museum.

Building Rules and Visitation Guidelines Page 5 of 5

EXHIBIT 1, APPENDIX G

Workplace Violence Policy

Workplace Violence Policy

Effective Date:

4/24/2023

Applicability:

Museum Personnel (Employees, Volunteers, Interns, Fellows), Contractors, and Visitors

Issued By:

Protection Services

Policy Statement It is the policy of the U.S. Holocaust Memorial Museum to maintain a safe and secure work environment for our visitors and all members of our Museum community including employees, volunteers, interns, fellows, contractors, and members of the U.S. Holocaust Memorial Council. Violence or the threat of violence by or against any of these persons is unacceptable and will not be tolerated. All persons who conduct business with and for the Museum will be held responsible for their behavior and are expected to cooperate in maintaining a workplace that is free of intimidation and violence. Individuals shall report acts and threats of violence that they experience or observe. Protection Services and Human Resources are the primary contacts regarding the enforcement of this policy.

Workplace violence incidents will be taken seriously and dealt with appropriately.

Applicability This policy applies to all Museum employees, volunteers, and community members.

Definitions

● Workplace Violence: Workplace violence includes any behavior that results or is likely to result in actual injury or harm to any other person or property, including verbal threats, intimidation, harassment, and attempts to obstruct persons in the performance of their duties. Examples of violent behavior include but are not limited to, the unlawful and actual use or display of firearms or other weapons, hitting, pushing, stalking, menacing gestures, and oral or written statements that communicate a direct or indirect threat of physical harm. Any conduct that is likely to endanger others or causes others to fear for their personal safety is subject to investigation and discipline under this policy, whether it occurs at the work site or at off-site work-related functions.

Procedures Individuals who observe or experience workplace violence should report the incident immediately to any supervisor or Human Resources.

● Supervisors and contracting officers are required to respond immediately to reported incidents of violence and those that they observe in the performance of their duties.

● Supervisors shall seek the advice of Human Resources and Protection Services regarding investigating the incident and initiating appropriate action.

Workplace Violence Policy Page 1 of 2

● Individuals who commit violent acts will be removed from the worksite and will be subject to disciplinary/corrective action.

● Individuals may also be subject to criminal prosecution and other such penalties as required by law.

Threats or assaults that require immediate attention by security or law enforcement personnel should be reported as directed on the front of the Staff Emergency Procedures flipchart.

The Workplace Violence Prevention Program Manager in Protection Services is responsible for developing, implementing, and administering the Workplace Violence Prevention Program.

Questions For questions or additional information, please contact the Director of Protection Services.

This Museum Policy supersedes all prior Workplace Violence Policies issued by the Museum.

Workplace Violence Policy Page 2 of 2 https://sites.google.com/ushmm.org/staff-resources/organization/senior-staff-duty/safety-emergency-procedures/emergency-procedures-flip-chart https://sites.google.com/ushmm.org/staff-resources/organization/senior-staff-duty/safety-emergency-procedures/emergency-procedures-flip-chart

EXHIBIT 1, APPENDIX H

High Cleaning

ANNUAL HIGH CLEANING

Generally performed on or around Yom Kippur

Hall of Witness

● High cleaning, all surfaces including the interior & exterior skylights.

● Interior gutter under skylights.

● Metal beams under skylights.

● Brick walls, black and white marble walls. ..

● Vents and alcove areas, including interior & exterior skylights in alcoves.

● Metal ceiling structure HOW.

Hall of Remembrance

● High cleaning of surfaces, including vents on inner circle walls and corner

● Interior and exterior windows, including light covers in pockets

Meyerhoff Theater

● Meyerhoff projection booth windows.

● Entire glass canopy

Fifth Floor

● Exterior and interior 5th Floor bridges.

● All 5th Floor exterior high windows/skylights, including north side.

● 5th Floor CAHS Offices - West side interior and exterior floor to ceiling windows

(facing HOW skylights).

● 5th Floor CAHS Office floor to ceiling glass, only on the hallway side and not inside the offices.

● 5th Floor exterior window by FS-2 at the end of the main hallway.

● 5th Floor north side exterior only windows at the end of the bridges.

● 5th Floor west side exterior window by FS-2. Can be unlocked to swing open.

● 5th Floor east side exterior window by the ladies room. Can be unlocked to swing open.

Tower of Faces

● Photos and supporting structure are cleaned approximately every three years

Third & Fourth Floors

● Exterior floor to ceiling 3rd & 4th Floor windows facing HOW skylights.

● 3rd Floor interior windows with metal framing, the white marble and its ledge located next to the stairs that lead from 315 to 215.

● Two balconies and the round wall lights by the stairs next to the white marble ledge.

● Exterior sides of north slanted skylights above interior exhibit displays.

● Exterior slanted skylights that face 15th St. Plaza.

● Interior & exterior glass bridge doors.

Second Floor

● Interior & exterior window across from grand staircase

● Interior & exterior window by the staircase at the end of the Wexner Center that faces the parking lot.

● Interior 215 window door area. The exterior is included in the items above.

● Interior gutters above the flags as seen from the 4th Floor Bridge.

● Metal skylight rods, beams, wall ledge, interior skylights and windows by the flags.

14th Street Entrance

● Narrow, vertical exterior windows to the right of the entrance.

● Eight glass light covers on the inside of the exterior of the high curved wall.

● Exterior 315 window/skylight.

Ross Administrative Center

● All exterior windows including the windows around the emergency exits.

● Interior both sides of lobby glass wall cafe.

Note: Some of these areas include cleaning below 10’ which is included in the base contract and are not reimbursable. Some areas may be cleaned more or less frequently at the discretion of the COR.

EXHIBIT 1, APPENDIX I

RESTROOM DATA

EXHIBIT 1, APPENDIX J

COLLECTIVE BARGAINING AGREEMENT

AGREEMENT

BETWEEN

PUBLIC SERVICE EMPLOYEES LOCAL UNION 572

LABORERS' INTERNATIONAL UNION OFNORTH AMERICA

AND

BROOKS & BROOKS SERVICES, INC.

AT THE

UNITED STATES HOLOCAUST MEMORIAL MUSEUM

WASHINGTON, DC

EFFECTIVE: OCTOBER 1, 2021 THROUGH SEPTEMBER 30, 2024

TABLE OF CONTENTS

I. PREAMBLE 3

II. UNION RECOGNITION 3

III. PURPOSE & SCOPE 3

IV. UNION SECURITY 4

V. DUES CHECK-OFF & AUTHORIZATION 4

VI. HOURS OF WORK & CALL-IN 5

VII. HIRING OF NEW EMPLOYEES 7

VIII. UNION REPRESENTATION 7

IX. STEWARD REPRESENTATION 8

X. CLOTHING & EQUIPMENT 8

XI. SAFETY REQUIREMENT 8

XII. PROMOTIONS 9

XIII. REDUCTION IN FORCE 9

XIV. SENIORITY 9

XV. VACATIONS 10

XVI. HOLIDAYS 11

XVII. MATERNITY LEAVE 11

XVIII. SICK LEAVE 12

XIX. MILITARY LEAVE OF ABSENCE 12

XX. FUNERAL LEAVE 12

XXI. LEAVE WITHOUT PAY 13

XXII. JURY DUTY 13

XXIII. HEALTH & WELFARE INSURANCE PLAN 13

XXIV. WAGES AND FRINGE BENEFITS 13

XXV. PENSION 13

XXVI. TRAINING 14

XXVII. LEAD PERSON 14

XXVIII. DISCHARGE OR DISCIPLINARY PROCEDURES 14

XXIX. BULLETIN BOARD 16

XXX. GRIEVANCE PROCEDURE AND ARBITRATION 17

XXXI. TERMS OF AGREEMENT 18

ADDENDUM B-1…

ADDENDUM B-2

SCHEDULE “A”

AGREEMENT

ARTICLE I

PREAMBLE

This Agreement has been entered into effect October 1, 2021, by and between Brooks & Brooks Service, Inc. hereinafter referred to as "COMPANY" and Public Service Employees Local Union 572 - Laborers' International Union of North America; herein collectively referred to as "Union".

ARTICLE II

UNION RECOGNITION

The Union shall be the sole and exclusive bargaining agent, as provided by the National Labor Relations Act, as amended, for all regular full time and part time employees at the Company's UNITED STATES HOLOCAUST MEMORIAL MUSEUM facility, located at 100 Raoul Wallenberg Place, SE, Washington, DC (20024-2150) location, excluding office, clerical employees, probationary employees, guards and supervisors as defined in the National Labor Relations Act, as amended. This Agreement shall be applicable only with respect to such employees, other than probationary employees as hereinafter defined and only with respect to the said operations of the Company at the UNITED STATES HOLOCAUST MEMORIAL MUSEUM in Washington, DC.

Section I. The Company agrees to recognize the Union at any other installation where the Company has contracts when the Union is able to demonstrate that it represents a majority of its regular employees who are covered by the Labor-Management Relations Act of 1947, as amended. This will be determined by a card check.

Section 2. The foregoing provision shall not apply in any state to the extent that it may be prohibited by state law. When work covered by this Agreement is to be performed upon property of the United States Government, as to which the provisions of any state "right-to-work" law are inapplicable, all employees covered by this Agreement who are performing such work shall be required, ·as a condition of continued employment on such property, to obtain membership in the Union no later than the thirty-first (31st) day following the beginning of such employment or the effective date of this Agreement, whichever is later, and maintain such membership in the Union while so employed.

ARTICLE III

PURPOSE AND SCOPE

It is the intent and purpose of the parties hereto set forth herein the basic agreement covering wages, hours of work, and conditions of employment to be observed between the parties hereto, and to provide procedure for prompt, equitable adjustments of alleged grievances to the end that there shall be no interruptions or impeding of the work, work stoppages, strikes or lockouts during the life of this Agreement.

ARTICLE IV

UNION SECURITY

Subject to Section 8 (a) (3) of the National Labor Relations Act, as amended all present employees of the Company covered by this Agreement who are members of the Union on the date of execution of this Agreement shall remain members of the Union in good standing as a condition of employment. Subject to Section 8(a)(3) of the National Labor Relations Act, as amended, all employees of the Company covered by this Agreement, who are not members of the Union and all such employees who are hired hereafter, shall become and remain members of the Union in good standing as a condition of employment on and after thirty-first (31st) working day following, the beginning of their employment or on and after the beginning of the thirty-first (31st) working day following the date of execution of this Agreement, whichever is later.

The failure of any employee to become a member of the Union at the required time shall obligate the Company upon written notice from the Union to such effect and to further effect that Union membership was available to “such person” on the same terms and conditions generally available to other members, to forthwith discharge such employee. Further, the failure of any employee to maintain his Union membership in “good standing” as required herein, shall upon written notice to the Company by the Union to such effect, obligate the Company to discharge such employee.

The Union shall indemnify the Company and save it harmless from any claim, loss, damage, cost, or expense arising out of the discharge of any employee under this Article, and the Company shall not be required to make any investigations into but shall be entitled to rely on any representation made by the Union with respect to the discharge of any employee for failure to join the Union or to maintain Union membership pursuant to this Article.

ARTICLE V

DUES CHECK-OFF AND AUTHORIZATION FORM

The Company will deduct and pay to the Union the regular amount of initiation fee and Union membership dues established by the Union Constitution or By-Laws from the pay of each employee covered by this Agreement who voluntarily authorizes and directs the Company to make such deductions. Each such authorization shall be in writing and in the form prescribed below and shall be governed by the provisions thereof. The Union shall notify the Company in writing whom the payee of the checks for such deductions shall be, and the name and address of the person to whom such checks are to be sent. The Company shall be entitled to rely on notice until written modification thereof.

The Union shall indemnify the Company against and save it harmless from any claim, loss, damage, cost or expense arising out of any wrongful deduction and payment of any amount under this Article.

The Company shall transmit to the Union not later than the thirty-first (31st) day of the following month in which the deductions were made, a check for the total amount deducted, together with a statement in alphabetical order listing the names of all employees and the amount paid on his behalf. In the event an employee does not have sufficient earnings due him in any month to cove the amount of said deductions for that month, the Company agrees to make such deductions from the earnings due the employee in future months until the employee is current in his payments.

The written deduction authorization shall be in the following form:

ARTICLE VI

HOURS OF WORK AND CALL-IN

Forty (40) hours a week of five (5) eight (8) hour days shall constitute the normal workweek for the day shift and twenty (20) hours a week of five (5) four (4) days shall constitute the normal workweek for the night shift, provided, however, that this shall not be deemed to constitute a guarantee by the Company of any particular number of hours per day or per week to any employee. All hours worked in excess of forty (40) hours per week in the employee’s regularly scheduled workweek shall be paid for at the rate of time and one-half.

The Company agrees to maintain a list of “On-Call Employees” to cover for the work of regular or part-time employees that may be out on sick leave, vacation or any other excusable absence. In the event that the Company is not able to timely retain the services of an “On- Call Employee” and regularly scheduled employees are asked to cover the work of the missing person; the Company agrees to take in consideration the additional work being assigned and may not use disciplinary action against an employee who is not able to complete his regularly schedule assignment, plus the additionally assigned work. On-Call Employees are employed for the purpose of covering for personnel that may be out on an approved or excused leave of absence and may not be employed for a period of more than 30 days without discussion with the Union as to why an On-Call Employee is needed beyond the period of 90 days.

The Company shall have the right to schedule working hours and to make revision in such schedule to meet its needs or the needs of the Government. Workforce may be rotated on assignments as necessary for the benefit of the contractor or training purposes with proper notice in schedule change given to the employee.

Where the Company proposes to change a personnel policy, or working condition specific to the covered members working at the U.S. Holocaust Memorial Museum, the Union will be notified as early as practicable, but normally no later than five (5) working days prior to the proposed implementation date.

The Union will be given an opportunity to discuss the proposed change(s) as means of clarification in order to better disseminate the information to its members. Proposals from the Union, outlining other ways to accomplish the Company’s mission, will be given full consideration and responded to prior to implementation.

In the extraordinary situations where a delay beyond the proposed implementation dates would create circumstances involving an overriding exigency or unreasonable may be implemented on an interim basis pending resolution through discussions with the Union:

Any employee scheduled to work or called in by the Company shall receive a minimum of four (4) hours of work on the day shift or two (2) hours of work on the night shift or be paid the difference, if any, between the time worked and four (4) hours a day or two (2) hours a night at his regular straight time rate if sent home before the time if reported for work at the required time, unless the Company had taken reasonable steps to notify such employee that there would be no work.

No employee scheduled for work or called in by the Company shall be required to stand by awaiting for an assignment without being paid for his regular straight time rate during such waiting period, unless the Company took reasonable steps to notify such employee that there would be no work or that this starting time had been changed.

If for any reason, unforeseen emergencies or acts of God, the Museum closes and as a result, employees are not required to work, the employees will only receive pay if the Company is compensated by the Museum for the particular time frame affected.

The employee’s payday will be in accordance with the Company’s payroll policy. If payday falls on a Saturday, payday will be the previous Friday. If payday falls on a Sunday, payday will be the following Monday. If the Company makes any mistakes in paying hours worked or owed benefits, the Company will ensure that money owed shall be paid in the individuals next pay cycle. In the case that an Employee loses or destroys his/her paycheck, he/she will be required to pay fifty dollars ($50) to have the Company re-issue the paycheck. The paycheck will be re-issued within seven (7) days to allow the Company time to track the lost check, cancel it and have the payroll company re-issue the new check. If the paycheck is lost due to no fault of the Company or the Employee, i.e. lost in mail, the cost of replacing the check will be borne equally by the Company and the Employee at a cost of twenty-five dollars ($25) each.

Each full-time employee shall receive a lunch period without pay of not less than a half-hour and not more than one (1) hour.

Full time employees will receive an additional fifteen (15) minute break within the first five

(5) hours of their work schedule.

Employees off work due to personal injury, illness or death in the immediate family will notify the Company office by phone or letter at the UNITED STATES HOLOCAUST MEMORIAL MUSEUM facility in Washington, DC at least twenty-four (24) hours in advance of the shift on which they will return to work for the purpose of work scheduling.

ARTICLE VII

HIRING OF NEW EMPLOYEES

A notice will be posted at the work place for the period of five (5) working days to allow current employees to apply for the position. When the position offers better working conditions than the one currently held by employees, Article XIV, seniority will be followed.

Unless the needs of the company would make it practical to do so, the Company will communicate with the Union whenever the Company needs to hire additional employees who would be covered by this Agreement. The Company will give fair consideration on a non-discriminatory basis to all applicants for employment, regardless of membership or non-membership in the Union. The Company will notify the Union within five (5) days of any new employees hired.

Also, in discharging of employees, the Company will notify the Union within seventy-two

(72) hours after discharge of their removal and reason for the dismissal. The procedure also applies to suspensions.

ARTICLE VIII

UNION REPRESENTATION

The Company agrees that the Union may designate not more than one (1) employee at any time as representative elected or appointed to a local office or as a delegate to any Union Activity necessitating a leave of absence. Upon written request from the employee, supported by a written statement by the Union, such employee will be granted a leave of absence without pay for the time he is required to be absent on Union business, provided no more than one classification is absent at one time and provided further, such request be submitted to the Company at least seven (7) days prior to commencement of the leave of absence.

A Shop Steward serving as a representative of the Union in connection with the processing of grievances by employees covered by this Agreement, shall be granted reasonable time to investigate complaints and process grievances. The amount of time granted will be decided by mutual agreement between the Steward and Project Manager. In each instance the steward shall first obtain permission from his immediate supervisor and such permission shall be granted as soon as conveniently possible without interfering with performance of the Company’s obligations under Government Contract.

ARTICLE IX

STEWARD REPRESENTATION

A. The Union shall supply the Company, in writing, and shall maintain on a current basis, a complete list of all authorized stewards (which shall not exceed two (2) on each shift consisting of a primary Shop Steward and his alternate), together with the designation of the group of employees each is authorized to represent. In no event shall the representation of employees of processing of grievances interfere with the performance of work or the fulfillment of the Company’s obligation under the government contract.

The Company shall also be kept advised in writing by the Union of names of its officers and representatives who are authorized to act on its behalf. If the Company plans to transfer to a Steward, officer or representative from one shift to another, it will make reasonable effort to advise the Union thereof at least two (2) days prior to taking such action. Subject to any regulations or requirement established by the government with respect to government property, authorized agents of the Union shall have access to the Company establishment during working hours for the purpose of adjusting disputes, investigating working conditions, and ascertaining that the Agreement is being adhered to, provided, however, that such visits shall not interfere with the performance of any employee’s work or the fulfillment of the Company’s obligation under its government contract. No employee shall be discriminated against or discharged for exercising any rights under the National Labor relations Act, as amended.

B. The Shop Steward shall not interfere with the management of the business or direct any work or an employee, but advise the Company of any violations of the Agreement and also notify the employee participating therein.

C. Prior to leaving the work area, the Shop Steward will request permission from the supervisor. The Shop Steward will not leave his work area during rush hours.

D. Shop Stewards shall be entitled to top seniority at the installation

ARTICLE X

CLOTHING AND EQUIPMENT

Employees who are required by the company to wear uniforms, special clothing or to have special equipment will be furnished those items at no cost to the employee. All deposits required of employees for uniforms, special clothing and special equipment shall be refunded by the Company upon termination, provided the items covered by the deposit are returned to the Company in good condition, normal wear and tear excepted. The Company will initially issue two (2) wash and wear uniforms to be maintain by the employee. The employee must wear clean and un-torn uniforms. Uniforms will be replaced under normal wear and tear.

When the employee leaves the Company, the uniforms must be returned.

ARTICLE XI

SAFETY REQUIREMENTS

In order to provide safety controls for protection to the life and death of employees and prevention of damage to property, supplies, and equipment, the Company shall comply with all applicable safety requirements established by the Company or the government, or both.

ARTICLE XII

PROMOTIONS

When the Company determines that a vacancy exists in any classification in the bargaining unit, a notice of the vacancy shall be posted for a period of five (5) working days on the Union bulletin board. Any employee in the Bargaining Unit, to include “on-Call Personnel”, shall be permitted to sign the notice indicating his/her desire to be selected for the position.

In effecting a promotion, the employer will give first consideration to employees of the unit and selection will be made therefrom unless an outside applicant is better qualified.

The employment record or applications of all candidates will be reviewed with full regard given to each candidate’s skills, abilities and experience. In making a selection for a position within the bargaining unit, when all other factors are equal, the Company agrees to select the most senior employee.

ARTICLE XIII

REDUCTION IN FORCE

If it is reasonably possible to do so, the Company will notify the Union at least ten (10) business days (Monday through Friday) prior to any reduction in force, including such details with respect thereto as are available. When an employee is discharged or laid-off, he shall be paid by check for any wages owed to him at the time of discharge or lay-off, mailed by registered letter to his last known address, at his next scheduled payday, provided, however, the Company may deduct Union dues pursuant to ARTICLE V, hereof that are owing as of the date of termination. When the Company wishes to recall laid-off employees, it shall attempt to contact the employee by telephone, it shall telephone the Local Union, and it shall mail a letter to the employee’s last known address. The employee may be required to respond and be available for work within forty-eight (48) hours of the above procedure. All employees are required to keep the Company informed of their current address and phone number.

ARTICLE XIV

SENIORITY

A. The Employer recognizes seniority which shall be based upon the length of continuous service with previous, present, and succeeding Employers according to the Employer’s and Union’s records as an important factor to be considered by it in shift assignments, promotions, demotions, lay-offs, and recall within the unit. It is understood, however, that the employer may also consider efficiency and capability provided that when these factors are equal, seniority shall prevail.

B. No employees shall acquire any seniority rights until the previous or present Employer has continuously employed him for a period of thirty-one (31) calendar days.

C. A break in seniority shall occur in the following events:

1. If an employee quits

2. If an employee is discharged for cause

3. If an employee takes an unauthorized leave of absence for more than three (3) consecutive days

4. If an employee is laid off for more than six (6) months

D. The Employer shall supply the Union with an up-to-date seniority list, which shall be reviewed annually on or before May 30th.

E. Every new employee shall be on probation for a period of thirty-one (31) calendar days and during this probationary period all employees may be dismissed for any reason considered justifiable by the Employer. Any employee so dismissed shall not have a right to invoke the grievance and arbitration procedure of this Agreement.

ARTICLE XV

VACATIONS

Each employee of the Company who has been continuously employed at the UNITED STATES HOLOCAUST MEMORIAL MUSEUM facility covered by this Agreement shall receive paid vacations as follows:

After One (1) year of service - Two (2) weeks vacation After Five (5) years of service - Three (3) weeks of vacation After Fifteen (15) years of service - Four (4) weeks of vacation

Each employee shall…

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