RFP 954767-24-R-0529 Questions.pdf

Reference Question Response

Is this a new or a follow-on effort? If so, can you provide the contractor’ s name and contract number?

Brooks & Brooks Services, Inc AC-9531-18-0020

If there is an incumbent, could you please share the Purchase Order number and the total value associated with their contract?

Brooks & Brooks Services, Inc AC-9531-18-0020. Please see last option year amount in the response below.

Will the Government provide the current incumbent name and contract number? How long has the incumbent been performing at USHMM?

Brooks & Brooks Services, Inc AC-9531-18-0020. Brooks & Brooks Services, Inc has been providing services for 10 years.

Will the Government please provide the monthly spending for the current contract? Alternatively, should the Government not have that information readily available, please provide the current option year spending.

The total amount of Option Year Four (4) of the current contract including base services, lump sum for enhanced cleaning and a contingency for reimburseable services was $2,465,061.90.

Housekeeping Pricing Sheet The pricing sheet details in column B do not contain enough detail to decipher what is needed. Line 27, line 29 and line 31 are duplicates, line 30 and line 32 are duplicates. Column D for the unit is missing data for lines 12, 13, 14, 15, 27, 28, 29 and 31. Will the Government please correct and provide detailed information for the pricing sheet?

Lines 27, 29, and 31 are not duplicates -- please ensure the cell in the excel spreadsheet is fully expanded. Line 30 Is intended to be the dump fee per load for line 29; line 32 is intended to be the dump fee per load for line 31.

For lines where the unit is intentionally left blank, the offeror should include the unit on which their price is based, i.e. each, hour, lump sum, sq. ft., etc.

Page 31 L.07.1; L.07.1.1 Is a major subcontractor's past performance allowed for past performance evaluation?

Per FAR 15.305 (a) (2) (iii) the evaluation of proposals will, "take into account past performance information regarding predecessor companies, key personnel who have relevant experience, or subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the instant acquisition". If an Offeror will rely upon performance by a sub contractor(s) then past performance information for the subcontractor must be submitted and will be evaluated as part of the Offeror's comprehensive proposal.

Page 44, PWS, IV R 1a & 1c, 2a & 2c, & 3a&C

For the Museum, Ross Center, and Shapell Center paragraph a) states cleaning takes place between the hours of 6:00 am to 10:30 pm.

Paragraph e) accomplish cleaning within the contractor's approved schedule during business hours of 7:00 am to 6:00 pm. Is the contractor allowed to clean until 10:30 pm? Please clarify and confirm the cleaning hours.

Cleaning hours available for each building are specified. As stated in the RFP, the Performance Work Statement describes the work in terms of the required results rather than either "how" the work is to be accomplished or the number of hours to be provided. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedules, frequencies, resources utilized, and methods of performance are to be based on the requirements of the PWS and the Contractor’s expertise and determined by offerors. Contractor shall provide sufficient staffing to perform the work required by this PWS and the means to respond to service requests during each building’s normal business hours and Special Event hours, stated on the Building Information Sheet in Appendix A. Refer to IV. R of the PWS.

Page 53, PWS, A.24 PWS states that cleaning support must be provided for special events that fall within the contractor's approved schedule. These hours have not been defined. Please confirm the hours which the contractor must support special events.

Special Event Hours outside of normal business hours are defined in the PWS Section IV R. Cleaning Hours and Appendix A.

Page 52, PWS, A.19 PWS requires cleaning of refrigerators, freezers, microwave ovens, coffee makers, and counter spaces. Does this include inside these items?

Yes, this includes the inside of the refrigerators, freezers, and microwaves.

This includes the exterior of the coffee machine and the interior and exterior of the coffee pots.

Page 52, PWS, A.19 Please provide a count of breakrooms with appliances that need to be cleaned. Please include a count of the number of refrigerators, freezers, microwaves, and coffee pots that will require cleaning in each area.

There are 4 break rooms that need to be cleaned. Please note that appliances are located in areas other than break rooms. There are currently 30 refrigerator/freezers, 21 microwaves, and 15 coffee pots that need to be cleaned. This number is subject to change.

Pages 61-65, PWS C above standards, C.

These pages reference Appendices 12.3, 12.5, 12.6 and 12.10. These Appendices have not been provided with the solicitation package.

Please provide these appendices for reference and review.

These appendices were provided with the original solicitation but the references were incorrect. The references have been updated in the new attachment "RFP 954767-24-R-0529 Custodial Services_Revised 6.20.24".

The index of Appendices is available at the end of the PWS.

Page 75 PWS, E.1 Is the Contract Manager required to be on-site fulltime or only available to meet on-site when requested?

Please refer to the PWS for specifics. The Contract Manager is required to be available to be contacted during work hours and to meet onsite when required (please provide requested information on response time.) The Project Manager is required to be onsite fulltime.

Page 6 G.2.2.1 Please provide a list of all current subcontractors on this contract and the point of contact for each.

This information will not be provided. As stated in the RFP, the Performance Work Statement describes the work in terms of the required results rather than either "how" the work is to be accomplished or the number of hours to be provided. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedules, frequencies, resources utilized, and methods of performance are to be based on the requirements of the RFP and the Contractor’s expertise and determined by offerors.

Page 59 PWS 3.a) Paragraph 3.a high cleaning, references appendix 12.10 which has not been provided in the solicitation package. Please provide Appendix 12.10.

These appendices were provided with the original solicitation but the references were incorrect. The references have been updated in the new attachment "RFP 954767-24-R-0529 Custodial Services_Revised 6.20.24".

The index of Appendices is available at the end of the PWS.

Page 61 PWS, 6.m) Refers to appendix 12.3 for furniture setup. 12.3 was not included in the solicitation package. Please provide Appendix 12.3.

These appendices were provided with the original solicitation but the references were incorrect. The references have been updated in the new attachment "RFP 954767-24-R-0529 Custodial Services_Revised 6.20.24".

The index of Appendices is available at the end of the PWS.

Pages 34;74, L.07.3.6 & PWS D. Work Schedule, L.07.3.6 & PWS D

Requirements for the Technical brief include a Work Schedule/Staffing Plan. The PWS states that the Work Schedule and Staffing Plan is due ten (10) days prior to the start of the contract. Please clarify and confirm whether this is an after award requirement or a requirement of the proposal package submission.

Offerors shall submit their Proposed Work Schedule/Staffing Plan as part of their Technical Proposal. The Contractor that is awarded the contract shall submit their final Work Schedule/Staffing Plan 10 days prior to the start of the contract.

Pages 33 & 36 L.07.1.1 & M.2.1 Regarding evaluation of past performance. Will the Government please explain how major subcontractor past performance will be evaluated?

Per FAR 15.305 (a) (2) (iii) the evaluation of proposals will, "take into account past performance information regarding predecessor companies, key personnel who have relevant experience, or subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the instant acquisition". If an Offeror will rely upon performance by a sub contractor(s) then past performance information for the subcontractor must be submitted and will be evaluated as part of the Offeror's comprehensive proposal.

Exhibit 1, Appendix D Will the Government please provide the square footage at USHMM that requires snow removal?

Provided in new separate attachment.

Exhibit 1, Appendix E Will the Government please provide the square footage at SCCRC that requires snow removal?

Provided in new separate attachment.

Will the Government please provide any interior floor plans for the USHMM, SCCRC, Ross Administration, and Portals II Buildings?

Floorplans have been posted as a new protected file on sam.gov. Offerors who have successfully met the mandatory walkthrough requirements may request access on SAM.

Page 44, PWS & Exhibit 1, Appendix A, R.

4.a

During the site visit, it was stated that the only work done in the Portals building was cleaning the refrigerators, freezers, microwaves, and coffee pots in the kitchen areas once a week on Friday. The PWS, page 44, states we are to provide all standard services once per week on Friday. Exhibit 1, Appendix A indicates 37,000 square feet (SF) in the portal building that require standard service. Will the Government please clarify if we are to provide complete standard services to 37,000 SF in the Portals building on Fridays or only clean the appliances in the kitchen area?

The only standard service at the Portals is the cleaning of the refrigerators, freezers, microwaves, and coffee pots in the kitchen areas on Fridays.

During our walkthrough, our team on the site visit noticed that the current contractor was using electrostatic sprayers. Are those required, and by extension, are any other specialty pieces of equipment required, and if so, is that at the contractors cost?

Electrostatic sprayers were acquired by the Museum for use by the Housekeeping Contractor as a cleaning method in response to COVID-19.

Equipment required for use under this contract is the Whittaker carpet cleaning system referenced in the PWS V.A.2e.(4) and VI.A.3.Unless otherwise noted in the PWS, resources utilized and methods of performance are to be based on the requirements of the RFP and the Contractor’s expertise and determined by offerors.

Is there a website or portal where we could get a copy of the facilities map?

Floorplans have been posted as a new protected file on sam.gov. Offerors who have successfully met the mandatory walkthrough requirements may request access on SAM.

If possible, could we get a schedule of staffing to tailor resources & quotes accordingly?

This information will not be provided. As stated in the RFP, the Performance Work Statement describes the work in terms of the required results rather than either "how" the work is to be accomplished or the number of hours to be provided. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedules, frequencies, resources utilized, and methods of performance are to be based on the requirements of the RFP and the Contractor’s expertise and determined by offerors.

What areas are cleaned upon request? Which areas of these areas are standard services and which are above standard?

Marked floor plans have been posted as a new protected file on sam.gov.

Offerors who have successfully met the mandatory walkthrough requirements may request access on SAM. Upon request areas at the Shapell Center are above standard "reimbursable" and upon request areas at the Museum and the Ross Administrative Center are standard services (not reimbursable) and treated as a service request. These services are not frequently requested.