RFP_75A50121R00014_ASPR Professional Support Services.pdf

COMBINED SYNOPSIS/SOLICITATION FOR ADMINISTRATIVE STAFFING SUPPORT SERVICES

Contracting Office Address

Assistant Secretary for Preparedness and Response (ASPR) 200 Independence Ave., SW Washington, DC 20201

Description

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, as supplemented with additional information included in this notice.

This announcement constitutes the only synopsis and solicitation. This combined synopsis/solicitation is a "request for proposal (RFP)." Proposals are being requested and no other solicitation document will be issued.

The Office of the Assistant Secretary for Preparedness and Response (ASPR), a public health preparedness and emergency response organization, in the Office of the Secretary at the United States Department of Health and Human Services (HHS) is seeking Professional Administrative Staffing Support Services. These services are being requested for a period of performance as follows:

Base – 12 months Option Period I – 12 months Option Period II – 12 months

Pursuant to FAR Clause 52.217-8 Option to Extend Services and FAR 52.217-9 Option to Extend the Term of the Contract, the Government may, by unilateral contract modification, require the Offeror to perform the Option Period (s) specified in this solicitation. If the Government exercises these options(s), notice must be given before the expiration date of the contract. Specific information regarding the time frame for this notice is set forth in the OPTION PROVISION of this solicitation.

As a result of this solicitation the Government anticipates awarding a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract as contemplated by FAR 16.504. The total minimum of services will be $2,500, not to exceed a maximum contract ceiling to be determined at time of award.

The Government will issue Firm Fixed Priced (FFP) and Labor Hour (LH) Task Orders based on the work described in Attachment 2 and Attachment 6 of this solicitation. Upon delivery and acceptance of the item(s) described in each Task Order, the Government shall pay to the Offeror the unit price(s) set forth in the contract pricing, Attachment 1.

The associated North American Industrial Classification System (NAICS) code for this procurement is 561110, with a small business size standard of $8.0M.

Submission Instructions

FAR 52.212-1, Instructions to Offerors—Commercial, applies to this acquisition. In addition, the Offeror shall include a cover page to include RFP title, solicitation number, name of organization, address, and point of contact with phone number and email address, DUNS No., identification of the proposal part, and indicate whether the proposal is an original or a copy. All proposal parts (Technical Proposal and Business Proposal) must begin with a Cover Page and must be signed by an official authorized to bind your organization and must stipulate that it is predicated upon all the terms and conditions of this solicitation. Proposals shall be typewritten, paginated, reproduced on letter size paper and shall be legible in all required copies.

Written proposals shall be submitted in two (2) distinct Parts respectively labeled as "Part I – Technical Proposal" and, "Part II – Business/Price Proposal", and submitted as two distinct, clearly labeled electronic files. Each proposal Part shall be further divided into sections as described below. Proposals shall not merely paraphrase the requirements of the SOW or

RFP: 75A50121R00014 - Page 1 of 59 parts thereof or use of phrases such as "will comply" or "standard techniques will be employed." Offerors’ proposals shall include a detailed description of the techniques and procedures to be used in achieving the proposed end results in compliance with the requirements of the SOW.

Part I – Technical Proposal shall include the following factor(s):

Factor 1: Technical and Management Plan Factor 2: Key Personnel Factor 3: Past Performance

Part II – Business/Price Proposal shall include Attachments 5, 8 and the following factor(s):

Factor 4: Price/Cost

Contractors shall adhere to the page limitations stipulated below. Pages in excess of the stated limitations will not be forwarded to the evaluation team for review and could possibly impact the overall ratings received. Cover pages, indexes and table of contents will not count against the page limitation. Resumes are also not included in the total page count but shall not exceed 2 pages per individual when required. There is no page limitation for the Price Factor. However, the price proposal shall only include the information as per the instructions contained in the Basis for Award section of this solicitation. The following additional restrictions apply: (1) Each paragraph shall be separated by at least one blank line.

(2) A standard, 12-point minimum font size applies. (3) New Times Roman fonts are required. (4) Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

Proposal Part Page Count

Part I – Technical Proposal: NTE 40 pages, excluding resumes, covers, title pages and table of contents and supporting documentation.

Part II – Business/Price Proposal: NTE 10 pages, excluding covers, title pages and table of contents.

The proposal shall be received as Adobe PDF, MS Word, Microsoft Excel, and Microsoft Project 2007 (as appropriate) via electronic mail (e-mail). Electronic mail proposal submissions shall be sent to the Contracting Personnel as noted below.

All preproposal questions for this synopsis/solicitation shall be submitted via electronic mail (e-mail) ONLY and are due no later than 4:00PM ET on Thursday, 4 February 2021. Please submit using the subject line “Industry Questions for ASPR Professional Support Services.” Any questions received after the due date will not be acknowledged. Please submit all inquiries using Attachment 7 – Preproposal Industry Questions to Contracting Specialist (CS), Ashlie Evans (ashlie.evans@hhs.gov) and Contracting Officer (CO), Dorothy McMillan (dorothy.mcmillan@hhs.gov).

All proposals received timely will be considered by the agency. Proposals are due no later than 12:00PM ET on Friday, 26 February 2021. Please submit using the subject line “Proposal Submission for ASPR Professional Support Services.”

No late proposals will be accepted. Please submit all proposals via electronic mail (e-mail) ONLY to Contracting Specialist (CS), Ashlie Evans (ashlie.evans@hhs.gov) and Contracting Officer (CO), Dorothy McMillan (dorothy.mcmillan@hhs.gov).

All contractors interested in doing business with the Government must be registered in the System for Award Management (SAM) and no award can be made to a company not registered in SAM. For additional information, please see https://www.sam.gov.

This synopsis/solicitation includes the following attachments:

• Attachment 1 – Pricing for Professional Administrative Support

RFP: 75A50121R00014 - Page 2 of 59 mailto:ashlie.evans@hhs.gov mailto:dorothy.mcmillan@hhs.gov mailto:ashlie.evans@hhs.gov mailto:dorothy.mcmillan@hhs.gov https://www.sam.gov/

• Attachment 2 – IDIQ Statement of Work for Professional Administrative Support

• Attachment 3 – Appendix I – ASPR Professional Administrative Support Labor Catalog

• Attachment 4 – Past Performance Questionnaire

• Attachment 5 – Non-Disclosure Agreement

• Attachment 6 – Request for Task Order Proposal (RTOP)

• Attachment 7 – Preproposal Industry Questions

• Attachment 8 – Department of Defense Contract Security Classification Specification (DD254)

Basis for Award and Evaluation Criteria

Any award to be made will be based upon the best value and made to the offeror whose offer, conforming to the solicitation, will be the most advantageous to the Government, price and other factors considered. Award will be made to the proposal that is determined to be the most beneficial to the Government using a tradeoff (i.e., best value) process, with appropriate consideration given to the following four (4) evaluation factors:

Factor 1: Technical and Management Plan Factor 2: Key Personnel Factor 3: Past Performance Factor 4: Price/Cost

Offerors are cautioned that an award may not necessarily be made to the lowest price offeror. However, if non-price factors are evaluated as comparatively equal between two or more offerors, price may become a determinative factor. The Government intends to evaluate offers and award a contract without discussion with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if it is later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

All evaluation factors and significant sub-factors that will affect contract award and their relative importance are stated below. For this acquisition, the following considerations will be part of the trade-off process. The government will make award to the responsible Offeror(s) whose offer conforms to the requirements stated in the RFP, has no deficiencies, and is most advantageous to the government, cost or price and other factors considered. All evaluation factors other than cost or price, when combined, are significantly more important than important than cost or price. Non-price evaluation criteria are listed in order of importance as follows:

Factor 1 – Technical Approach and Management Plan Sub-factor 1A – Managerial Capabilities (All subfactors are of equal significance) Sub-factor 1B – Recruitment and Retention (All subfactors are of equal significance) Sub-factor 1C – Risk Management and Quality Control (All subfactors are of equal significance) Sub-factor 1D – Transition Plan (All subfactors are of equal significance)

Factor 2 – Key Personnel Factor 3 – Past Performance

Sub-factor 3A – Relevancy (All subfactors are of equal significance) Sub-factor 3B – Recency (All subfactors are of equal significance) Sub-factor 3C – Quality (All subfactors are of equal significance)

Factor 4 – Price/Cost

Factor 1 – Technical Approach and Management Plan Sub Factor 1A – Managerial Capabilities Offerors shall describe their ability to successfully manage all performance and delivery requirements defined in the statement of work throughout contract performance. At a minimum this must include:

1. Describe its current management structure and its ability to manage all performance requirements under this requirement.

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2. Demonstrate its ability and the value of its proposed Labor Mix in response to the Draft Requests for Task Order Proposal (RTOPs) - See Attachment 6.

3. Demonstrate its ability and value of its proposed response capability for mission critical and/or No-notice requests/events while maintaining high-quality continuous operations and customer service:

a. No-Notice requests/events are of an emergency nature, and per the definition of an emergency, do not afford the Government any ability to provide advance notice.

4. Demonstrate its ability and proficiency in maintaining quality accounting practices, management of routine and new requirements, including but not limited to:

a. Labor utilization summaries

b. Overhead and G&A expense tracking

c. Documentation and information management

d. Scheduling

e. Routine and ad hoc reporting

Sub-Factor 1B – Recruitment and Retention Offerors shall describe their ability to successfully recruit and retain all required labor categories as defined in the SOW throughout contract performance. At a minimum this must include:

1. A description or demonstration of their approach and ability to recruit and retain personnel, including Key Personnel, in all areas needed as defined in the statement of work and/or utilizing corporate reach back to obtain necessary staffing when requested.

a. Key Personnel are the Senior Contractor Program Manager (S-CPM) and Contractor Program Manager

(CPM)

b. The Government estimates one (1) S-CPM per awardee and one (1) CPM per Task Order award

i. Offerors may propose additional Key Personnel at its discretion, but must support through description and/or demonstration in the Technical Proposal how additional Key Personnel and related costs (within the Business Proposal) provides added value to the Government

2. A description or demonstration of its personnel’s availability, qualifications, education and competence as part of its proposed Labor Mix in response to the Draft RTOPs.

3. Explanation of the role and responsibilities of its Sub-Offerors, Teaming Partners, and Consultants that will support recruitment and retention of personnel under this requirement.

Sub-Factor 1C – Risk Management and Quality Control

1. Demonstrate the ability to establish and continuously maintain a risk management approach and demonstrates the ability to collaborate with HHS SMEs and other Government Officials as needed for proactive risk management.

2. Demonstrate the ability to continuously assess, identify, and address risks in real-time related to support personnel related to all requirements as stated in the SOW.

Sub-Factor 1D – Transition Plan Offerors shall describe their plan for transitioning to a new contract including the following:

1. Demonstrate the ability to meet all transition requirements as stated in the SOW

2. Demonstrate the ability to account for training staff, price/cost control, program management, corporate practices, etc.

3. Demonstrate the ability to complete and maintain active Task Orders without transition efforts negatively impacting ongoing work

Factor 2 – Key Personnel

1. The quality of the proposed project key personnel, and the extent to which the personnel have the appropriate qualifications, competencies, and experience to perform the services.

2. All S-CPMs must have at least five (5) or more years of senior leadership and program/portfolio manager experience or similar work experience. An undergraduate degree in a related field is required for this position, but a graduate degree or above in a related field is preferred. No special consideration will be afforded S-CPM candidates maintaining a Program Manager Institute (PMI) certification. The USG values proven work experience managing complex projects, programs, and portfolios above independent for-cost past/fail certifications.

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3. All CPMs must have at least five (5) or more years of leading programs with program manager experience. An undergraduate degree in a related field is required for this position, but a graduate degree or above in a related field is preferred. No special consideration will be afforded CPM candidates maintaining a Program Manager Institute (PMI) certification. The USG values proven work experience managing complex projects, programs, and portfolios above independent for-cost past/fail certifications.

Overall Adjectival Evaluation Ratings for Factors 1 and 2 Offeror for Factors 1 and 2 will be evaluated and issued an overall rating using the following adjectival ratings listed below:

Factors 1-2 Adjectival Rating Definition

Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple significant strengths, no weaknesses, and risk of unsuccessful performance is low.

Good Proposal indicates a thorough approach and understanding of the requirements and contains multiple strengths, few and/or no weaknesses, and risk of unsuccessful performance is low to moderate.

Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements, with at least one strength, and risk of unsuccessful performance moderate.

Marginal Proposal has not demonstrated an adequate approach and understanding of the requirements, and/or risk of unsuccessful performance is high.

Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable.

Proposal is un-awardable.

Factor 3 – Past Performance The Offeror shall provide a past performance questionnaire or if the ratings are in CPARS, the Government will use the CPARS ratings and a past performance questionnaire will not be required. The Offeror shall demonstrate its past performance on directly related or similar contracts held within the last five (5) out of seven (7) years from the date of the solicitation which are similar scope, magnitude and complexity to that which is detailed in the SOW.

The Offeror shall provide no more than three (3) past performance questionnaires, any additional past performance examples submitted will not be evaluated.

In determining the rating for the past performance evaluation factor, the Government will give greater consideration to the contracts which are most relevant to the SOW. There will be three (3) aspects to past performance:

1. Relevancy (similar in scope, complexity and dollar value of previous contracts)

2. Recency (recent similar contracts within the last five (5) out of seven (7) years) and

3. Quality (previous past performance ratings)

The Government reserves the right to obtain information or use in the evaluation of past performance from any and all sources. In the case of an Offeror who does not have past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, therefore will be rated by default for Technical Factor 3 – Past Performance as Neutral.

Factor 3 – Past Performance Evaluation Criteria Sub-factor 1A – Relevancy The Government will rate Factor 3 – Past Performance for Relevancy using the adjectival ratings below:

Factor 3 Adjectival Ratings for Relevancy

Description

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

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Factor 3 Adjectival Ratings for Relevancy

Description

Not Relevant Present/past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

Neutral

In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, therefore will receive a neutral rating.

Sub-factor 1A – Recency The Government will rate Factor 3 – Past Performance for Recency using the adjectival ratings below:

Factor 3 Adjectival Ratings for Recency

Description

Recent Present/past performance effort involved is recent (within the last five years).

Not Recent Present/past performance effort involved is not recent (within the last five years).

Neutral

In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, therefore will receive a neutral rating.

Sub-factor 1A – Quality The Government will rate Factor 3 – Past Performance for Quality using the adjectival ratings below:

Factor 3 Adjectival Ratings for Quality

Description

Of Quality Present/past performance ratings are satisfactory or higher.

Not of Quality Present/past performance ratings are below satisfactory or lower.

Neutral

In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, therefore will receive a neutral rating.

Overall Adjectival Evaluation Rating for Factor 3 – Past Performance Offeror for Factor 3 will be evaluated and issued an overall rating using the following adjectival ratings listed below:

Factors 1-2 Adjectival Rating Definition

Acceptable Present/past performance is relevant, recent, and of quality.

Unacceptable Present/past performance is not relevant, recent, or of quality.

Neutral

In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance, therefore will receive a neutral rating.

NOTE: See Attachment 4 – Past Performance Questionnaire. This questionnaire must be completed by offeror’s references and submitted not later than the solicitation closing date and time.

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Factor 4 – Price/Cost The government will evaluate the reasonableness of the Offeror’s proposed price per labor category. The Government will evaluate whether the Offeror has completely and clearly addressed the proposed price for the base period and all options.

The Government may determine that a proposal is unacceptable if the proposed prices are significantly unbalanced.

The Government will also evaluate the Offeror’s proposed labor categories and hourly rate to determine that they are realistic for the work to be performed; reflect a clear understanding of the requirements; and are consistent with the unique methods of performance described in the Offeror’s technical proposal.

The Government will rate Factor 4 using the ratings below:

1. The proposed response to Draft Task Orders for Proposal (RTOPs) is complete and reasonable

2. The proposed labor mix in response to Draft RTOPs completely and clearly addresses all required support needed identified in all Draft RTOPs

3. The proposed costs or pricing is deemed fair and reasonable or the proposed costs or pricing not deemed fair and reasonable

Overall Adjectival Evaluation Rating for Factor 4 Offeror for Factor 4 will be evaluated and issued an overall rating using the following adjectival ratings listed below:

Factor 4 Adjectival Rating Definition

Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple significant strengths, no weaknesses, and risk of unsuccessful performance is low.

Good Proposal indicates a thorough approach and understanding of the requirements and contains multiple strengths, few and/or no weaknesses, and risk of unsuccessful performance is low to moderate.

Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements, with at least one strength, and risk of unsuccessful performance moderate.

Marginal Proposal has not demonstrated an adequate approach and understanding of the requirements, and/or risk of unsuccessful performance is high.

Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable.

Proposal is un-awardable.

FAR Provisions and Clauses

The solicitation document and incorporated provisions and clauses are those in affect through Federal Acquisition Circular (FAC) 2021-02.

The full text of FAR provisions or clauses may be accessed at:

FAR | Acquisition.GOV

The following solicitation provisions apply to this acquisition:

1. FAR 52.212-1, “Instructions to Offerors–Commercial Items” (JUN 2020)

2. FAR 52.212-3, “Offerors Representations and Certifications–Commercial Items” (NOV 2020)

Offerors must complete annual representations and certifications on-line at https://www.sam.gov/portal/SAM/#1, in accordance with FAR 52.212-3, “Offerors Representations and Certifications–Commercial Items.” If paragraph (j) of the provision is applicable, a written submission is required.

All Offerors must completed Attachment 5 Non-Disclosure Agreement.

RFP: 75A50121R00014 - Page 7 of 59 https://www.acquisition.gov/browse/index/far https://www.sam.gov/portal/SAM/#1 https://www.sam.gov/portal/SAM/#1

The following contract clauses apply to this acquisition:

CLAUSES INCORPORATED BY REFERNCE:

FAR 52.212-4, Contract Terms and Conditions–Commercial Items (OCT 2018)

ADDENDUM TO FAR CLAUSE 52.212-4, CONTRACT TERMS AND CONDITIONS-COMMERCIAL ITEMS

(INCORPORATED BY REFERNCE ON STANDARD FORM 1449):

The following clauses are added to the terms and conditions in FAR 52.212-4

FAR 52.204-7 SYSTEM FOR AWARD MANAGEMENT (DEC 2020)

FAR 52.204-19 INCORPORATION BY REFERNCE OF REPRESENTATIONS AND CERTIFICATIONS (DEC 2014)

FAR 52.232-39 UNENFORCAEBILITY OF UNAUTHORIZED OBLIGATIONS (JUN

2013) FAR 52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT

2004)

FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders (NOV 2020)

The following subparagraphs of FAR 52.212-5 are applicable:

(a)(1)-(3)

(b)(1), (14), (22), (25), (26), (27), (28), (30), (33), (42), (45), (48), (54),

(d) (1)-(3)

(e)(1), and (2)

CLAUSES INCORPORATED BY FULL TEXT:

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (DEC 2020)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far

FAR 52.217-8 Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 5 days of contract expiration.

FAR 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 5 days of contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 36 months.

(End of clause)

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ATTACHMENT 1

PRICING FOR PROFESSIONAL ADMINISTRATIVE SUPPORT

BASE PERIOD (ONSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is 1920 hours per 12 months. Part-Time Equivalent is 960 hours per 12 months.

CLIN Labor Categories Hours Hourly Rate Price 0001 Administrative Assistant 1920 $ $ 0002 Administrative Officer 1920 $ $ 0003 Administrative Support Program Manager 1920 $ $ 0004 Executive Assistant 1920 $ $ 0005 General Typist 1920 $ $ 0006 Invoice Clerk 1920 $ $ 0007 Secretary II 1920 $ $ 0008 Senior Executive Assistant 1920 $ $ 0009 Office Manager 1920 $ $ 0010 Document Specialist 1920 $ $ 0011 Human Resources Program Manager

1920 $ $ 0012 Human Resources Expert Consultant

1920 $ $ 0013 Financial Program Manager 1920 $ $ 0014 Jr. Staffing Specialist 1920 $ $ 0015 Sr. Staffing Specialist 1920 $ $ 0016 Staffing Specialist 1920 $ $ 0017 Sr. Financial Analyst 1920 $ $ 0018 Sr. Business/Finance Consultant 1920 $ $ 0019 Auditor 1920 $ $ 0020 Sr. Personnel Specialist 1920 $ $ 0021 Personnel Specialist 1920 $ $ 0022 Response+Surge+New Requirements (30%)

TOTAL

BASE

PERIOD $

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OPTION PERIOD I (ONSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is 1920 hours per 12 months. Part-Time Equivalent is 960 hours per 12 months.

CLIN

Option Period Labor Categories Hours Hourly Rate Price

0023 I Administrative Assistant 1920 $ $ 0024 I Administrative Officer 1920 $ $ 0025 I Administrative Support Program Manager 1920 $ $ 0026 I Executive Assistant 1920 $ $ 0027 I General Typist 1920 $ $ 0028 I Invoice Clerk 1920 $ $ 0029 I Secretary II 1920 $ $ 0030 I Senior Executive Assistant 1920 $ $ 0031 I Office Manager 1920 $ $ 0032 I Document Specialist 1920 $ $ 0033 I Human Resources Program Manager 1920 $ $

0034 I Human Resources Expert Consultant 1920 $ $ 0035 I Financial Program Manager 1920 $ $ 0036 I Jr. Staffing Specialist 1920 $ $ 0037 I Sr. Staffing Specialist 1920 $ $ 0038 I Staffing Specialist 1920 $ $ 0039 I Sr. Financial Analyst 1920 $ $ 0040 I Sr. Business/Finance Consultant 1920 $ $ 0041 I Auditor 1920 $ $ 0042 I Sr. Personnel Specialist 1920 $ $ 0043 I Personnel Specialist 1920 $ $ 0044 I Response+Surge+New Requirements (30%) $

TOTAL

OPTION

PERIOD I

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OPTION PERIOD II (ONSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is

CLIN

Option Period

Labor Categories

Hours

Hourly Rate

Price

0045 II Administrative Assistant 1920 $ $ 0046 II Administrative Officer 1920 $ $ 0047 II Administrative Support Program Manager 1920 $ $ 0048 II Executive Assistant 1920 $ $ 0049 II General Typist 1920 $ $ 0050 II Invoice Clerk 1920 $ $ 0051 II Secretary II 1920 $ $ 0052 II Senior Executive Assistant 1920 $ $ 0053 II Office Manager 1920 $ $ 0054 II Document Specialist 1920 $ $ 0055 II Human Resources Program Manager 1920

0056 II Human Resources Expert Consultant 1920 $ $ 0057 II Financial Program Manager 1920 $ $ 0058 II Jr. Staffing Specialist 1920 $ $ 0059 II Sr. Staffing Specialist 1920 $ $ 0060 II Staffing Specialist 1920 $ $ 0061 II Sr. Financial Analyst 1920 $ $ 0062 II Sr. Business/Finance Consultant 1920 $ $ 0063 II Auditor 1920 $ $ 0064 II Sr. Personnel Specialist 1920 $ $ 0065 II Personnel Specialist 1920 $ $ 0066 II Response+Surge+New Requirements (30%) $

TOTAL

OPTION

PERIOD II

TOTAL FOR ONSITE BASE PERIOD AND OPTION PERIODS $

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BASE PERIOD (OFFSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is 1920 hours per 12 months. Part-Time Equivalent is 960 hours per 12 months.

0001A Administrative Assistant 1920 $ $ 0002A Administrative Officer 1920 $ $ 0003A Administrative Support Program Manager 1920 $ $ 0004A Executive Assistant 1920 $ $ 0005A General Typist 1920 $ $ 0006A Invoice Clerk 1920 $ $ 0007A Secretary II 1920 $ $ 0008A Senior Executive Assistant 1920 $ $ 0009A Office Manager 1920 $ $ 0010A Document Specialist 1920 $ $ 0011A Human Resources Program Manager

0012A Human Resources Expert Consultant

0013A Financial Program Manager 1920 $ $ 0014A Jr. Staffing Specialist 1920 $ $ 0015A Sr. Staffing Specialist 1920 $ $ 0016A Staffing Specialist 1920 $ $ 0017A Sr. Financial Analyst 1920 $ $ 0018A Sr. Business/Finance Consultant 1920 $ $ 0019A Auditor 1920 $ $ 0020A Sr. Personnel Specialist 1920 $ $ 0021A Personnel Specialist 1920 $ $ 0022A Response+Surge+New Requirements (30%)

TOTAL BASE

PERIOD

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OPTION PERIOD I (OFFSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is

0023A I Administrative Assistant 1920 $ $ 0024A I Administrative Officer 1920 $ $ 0025A I Administrative Support Program Manager 1920 $ $ 0026A I Executive Assistant 1920 $ $ 0027A I General Typist 1920 $ $ 0028A I Invoice Clerk 1920 $ $ 0029A I Secretary II 1920 $ $ 0030A I Senior Executive Assistant 1920 $ $ 0031A I Office Manager 1920 $ $ 0032A I Document Specialist 1920 $ $ 0033A I Human Resources Program Manager 1920

0034A I Human Resources Expert Consultant 1920 $ $ 0035A I Financial Program Manager 1920 $ $ 0036A I Jr. Staffing Specialist 1920 $ $ 0037A I Sr. Staffing Specialist 1920 $ $ 0038A I Staffing Specialist 1920 $ $ 0039A I Sr. Financial Analyst 1920 $ $ 0040A I Sr. Business/Finance Consultant 1920 $ $ 0041A I Auditor 1920 $ $ 0042A I Sr. Personnel Specialist 1920 $ $ 0043A I Personnel Specialist 1920 $ $ 0044A I Response+Surge+New Requirements (30%) $

PERIOD I

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OPTION PERIOD II (OFFSITE): 12-month period of performance (POP). Full-Time Equivalent (FTE) is 1920 hours per 12 months. Part-Time Equivalent is 960 hours per 12 months.

TOTAL FOR OFFSITE BASE PERIOD AND OPTION PERIODS $

GRAND TOTAL FOR OFFSITE AND ONSITE BASE PERIODS AND OPTION PERIODS $

0045A II Administrative Assistant 1920 $ $ 0046A II Administrative Officer 1920 $ $ 0047A II Administrative Support Program Manager 1920 $ $ 0048A II Executive Assistant 1920 $ $ 0049A II General Typist 1920 $ $ 0050A II Invoice Clerk 1920 $ $ 0051A II Secretary II 1920 $ $ 0052A II Senior Executive Assistant 1920 $ $ 0053A II Office Manager 1920 $ $ 0054A II Document Specialist 1920 $ $ 0055A II Human Resources Program Manager 1920

0056A II Human Resources Expert Consultant 1920 $ $ 0057A II Financial Program Manager 1920 $ $ 0058A II Jr. Staffing Specialist 1920 $ $ 0059A II Sr. Staffing Specialist 1920 $ $ 0060A II Staffing Specialist 1920 $ $ 0061A II Sr. Financial Analyst 1920 $ $ 0062A II Sr. Business/Finance Consultant 1920 $ $ 0063A II Auditor 1920 $ $ 0064A II Sr. Personnel Specialist 1920 $ $ 0065A II Personnel Specialist 1920 $ $ 0066A II Response+Surge+New Requirements (30%) $

PERIOD II

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ATTACHMENT 2

STATEMENT OF WORK

U.S. Department of Health and Human Services (HHS)

Office of the Assistant Secretary for Preparedness and Response (ASPR) for ASPR Professional Administrative Support

1 OBJECTIVE

To provide administrative staffing to HHS/ASPR at multiple locations both onsite and offsite and during steady-state and response in support of ASPR Program offices (APOs).

2 BACKGROUND

The Office of the Assistant Secretary for Preparedness and Response (ASPR) is a public health preparedness and emergency response organization in the Office of the Secretary at the United States Department of Health and Human Services. ASPR was created under the Pandemic and All Hazards Preparedness Act in the wake of Hurricane Katrina to lead the nation in preventing, preparing for, and responding to the adverse health effects of public health emergencies and disasters.

The wide scope of ASPR’s mission requires professional staffing services across program and functional mission areas to include: Chemical/Biological/Radiological/Nuclear Threat Response, Advanced Research and Development, Regulatory Affairs, Modeling, Emergency Preparedness, Emergency Management/Response, Logistics Management, Acquisitions/Contracts Management, Policy and Planning, Financial Management Planning and Analysis, Operations and Administrative Management (Travel/IT/Facilities/etc.), Strategic Staffing & Employee Development, Ethics, Public Health Communications and Strategic Stakeholder Engagement.

There is currently a high demand for contractor resources in multiple labor categories that support the ASPR mission, which cannot easily be met through the conventional (or direct) hiring process; therefore, commercial resources are sought to support immediate support requirements across multiple disciplines.

The ASPR mission will be critically compromised without the ability to recruit and retain needed support services to maintain ASPR's mission to protect Americans and save lives.

ASPR Organization Chart: https://www.hhs.gov/about/agencies/orgchart/aspr/index.html

2.1 Immediate Office (IO)

The ASPR Immediate Office (IO) houses the organization’s executive leadership. Executive leadership includes the Assistant Secretary for Preparedness and Response (Senate-confirmed, political appointee), the ASPR Chief of Staff (political appointee), the Principal Deputy Assistant Secretary (PDAS), and other key support staff. In addition to the executive leadership team, the IO includes the Executive Secretariat function and the Office of External Affairs. The Office of External Affairs is comprised of three divisions, Communications, Congressional Affairs, and Stakeholder Engagement. The Office of External Affairs is responsible for managing all communications, messaging, and engagements with any external stakeholder or organization on behalf of ASPR. ASPR’s mission is to save lives and protect Americans against 21st century health security threats. ASPR’s central strategic priorities include fostering strong leadership, maintaining a robust medical countermeasure enterprise, building and enhancing a regional disaster health response system, and strengthening and supporting public health security capacity.

2.1.1 Office of Management Finance and Human Capital (MFHC)

The Office of Management Finance and Human Capital (MFHC) manages the financial resources and talent needed to fulfill ASPR’s mission and ensures that neutral policies are implemented throughout the office.

MFHC contains the Head of Contracting Authority as well as the Divisions of Human Capital, Acquisition

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Policy/Support, and Finance. By aligning financial resources to strategic priorities, continually developing a world-class workforce, and maintaining acquisition and assistance policy, MFHC enables ASPR to respond more effectively to 21st century health threats.

2.2 Incident Command and Control (ICC)

The ICC serves as the focal point for the integration of health intelligence, information analysis, and preparedness plans to guide the strategic direction of ASPR and the Department of Health and Human Services for public health and medical preparedness and response. ICC collects, analyzes and disseminates information to provide situational awareness, inform strategy, policy, plans, and requirements recommendations for operational response. ICC includes two Offices and two functional divisions that ensure the maintenance of core HHS functions and enable ASPR to achieve optimal readiness and response capability. The Office of Strategy, Policy, Planning, and Requirements (SPPR) and the Office of Security, Intelligence, and Information Management (SIIM) both provide strategic and technical support across the vast mission landscape at ASPR. The divisions of Continuity of Operations (COOP) and the Secretary’s Operation Center (SOC) fall within the ICC structure.

2.2.1 Secretary’s Operations Center (SOC)

Within ICC, the Secretary’s Operations Center (SOC) is the primary emergency operations center (EOC) for HHS, and is managed by ASPR. The mission of the SOC is to protect the health, safety, and security of the nation by serving as the 24/7/365 focal point for public health and medical information collection, sharing, and analysis, as well as facilitating the coordination of HHS preparedness, response, recovery, and mitigation operational resource requirements. The SOC maintains a “steady-state” 24-hour watch function for situational awareness of any emerging situation, nationally or internationally, which may require a coordinated health and medical federal disaster response. The SOC provides notifications including general situational awareness and updates; coordinates personnel actions (alerts, activations, mobilizations, and demobilizations) and initiates and/or coordinates response related conference calls. The SOC also establishes and maintains strategic situational awareness to support HHS senior leader decision making needs. The scalability and flexibility inherent in the SOC’s organizational structure allow it to address a single incident or multiple incidents and/or special events occurring simultaneously.

2.2.2 Continuity of Operations (COOP)

Within ICC, the Continuity of Operations Program provides direction and guidance for continuity planning, exercises, and operational implementation for ASPR and all HHS Operating and Staff Divisions, including Regional Offices, based on the “Assess, Distribute, and Sustain” methodology. Through the COOP Program, HHS and ASPR maintain continuity of operations programs, in accordance with Presidential Policy Directive (PPD)-40, Executive Orders 12656 and 13618, and Federal Continuity Directives (FCDs) 1 and 2.

2.2.3 Office of Security, Intelligence, and Information Management (SIIM) Within ICC, the Office of Security, Intelligence, and Information Management (SIIM) is tasked with gathering, organizing, and visualizing the information needed both by senior leadership and teams in the field. Strong intelligence, security, and detection help ASPR to stay informed on 21st century health threats, and guide planning efforts. SIIM uses a variety of tools to connect responders and decision-makers with real-time data, in-depth information, and analysis of trends to better respond to a public health or medical emergency. Tools like geospatial information systems (GIS), visualization of patient encounter data, and outbreak modeling can help to display data in digestible formats to aid decision making. Information is critical before, during and after disasters and incidents. SIIM is also the home to the Critical Infrastructure Protection Division, which leads the Healthcare and Public Health Sector - one of the 16 critical infrastructure sectors identified in Presidential Policy Directive 21 (PPD-21). Collaboration and information sharing between the public and private sectors is a key component in preparedness and response because the majority of healthcare sector assets are privately owned and operated.

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2.2.4 Office of Strategy, Policy, Planning, and Requirements (SPPR) Within ICC, the Office of Strategy, Policy, Planning, and Requirements (SPPR) bridges strategy, policy, planning, and requirements with other ASPR components to adapt and quickly shift between steady state and response operations. SPPR ensures that ASPR’s operational preparedness and response capabilities coincide with ASPR’s priorities, align with broader policy and planning considerations, are adequately resourced based on strategic priorities, and are effectively evaluated through data-driven analysis, ensuring ASPR is ready to respond to 21st century health threats.

2.3 Office of the Principal Deputy Assistant Secretary (OPDAS) The Principal Deputy Assistant Secretary for Preparedness and Response manages the public health and medical aspects of emergency response. OPDAS includes the Office of Emergency Management and Medical Operations (EMMO), the Office of Resource Management (ORM), and the Office of Management, Finance, and Human Capital (MFHC).

2.3.1 Office of Emergency Management and Medical Operations (EMMO) As the operational heart of the organization, Emergency Management and Medical Operations (EMMO) contains three divisions: Readiness; Field Operations and Response; and Recovery. These three divisions support health care systems in developing resilience to 21st Century threats through leadership, public/private partnerships, and technical and medical support to state, local, territorial, and tribal partners. These divisions consist of the core of ASPR’s regional components to ensure a robust supporting presence throughout the cycle of an incident.

2.3.2 Office of Resource Management (ORM)

The Office of Resource Management provides all of the support needed to complete ASPR’s mission in both steady-state and during response operations from ensuring IT needs are met to handling logistics to deploy both people and medical assets to the field. Resource Management also is home to ASPR’s Contracting and Grants Division, which supports ASPR with the procurement of commodities and services needed to support the public health response to and recovery from domestic and international public health and medical threats and emergencies.

2.3.3 Strategic National Stockpile (SNS)

Within the Office of Resource Management, the Strategic National Stockpile is the nation’s largest supply of potentially life-saving pharmaceuticals and medical supplies for use in a public health emergency severe enough to cause local/state/tribal supplies to run out. When state, local, tribal, and territorial responders request federal assistance to support their response efforts, the stockpile ensures that the right medicines and supplies get to those who need them most during an emergency. Organized for scalable response to a variety of public health threats, this repository contains enough supplies to respond to multiple large-scale emergencies simultaneously.

2.3.4 Biomedical Advanced Research and Development Authority (BARDA) Biomedical Advanced Research and Development Authority (BARDA), part of the HHS Office of the Assistant Secretary for Preparedness and Response, was established to aid in securing our nation from chemical, biological, radiological, and nuclear (CBRN) threats, as well as from pandemic influenza (PI) and emerging infectious diseases (EID). BARDA supports the transition of medical countermeasures such as vaccines, drugs, and diagnostics from research through advanced development towards consideration for approval by the FDA and inclusion into the Strategic National Stockpile. BARDA’s support includes funding, technical assistance and core services, ranging from a clinical research organization network to Centers for Innovation in Advanced Development and Manufacturing, and a fill-finish manufacturing network. To-date, BARDA has supported 42 FDA approvals for products addressing CBRN, PI, and EID threats. BARDA’s mission is accomplished through successful public-private partnerships with industry to share risk, improve efficiency and accelerate

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3 CONTRACT OVERVIEW

3.1 Contract Type

The resulting contract shall be a single or multiple award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Firm Fixed Price (FFP), Time and Materials (T&M)/Labor Hours (LH) task orders will be awarded for performance of contract services.

3.2 Performance

The period of performance is for a 12-month base period, with two (2) optional 12-month periods. Task order period of performance shall be established upon issuance of task order award(s).

3.3 Place of Performance

ASPR requires professional support in multiple locations consisting of Primary and Secondary locations specific at the Task Order level. ASPR may require contractor support in both the Continental United States (CONUS) and Outside the Continental United States (OCONUS) locations at both government and non-government locations. Unless otherwise specified, all positions by default are Onsite Full-Time Equivalent

(FTE).

3.3.1 Primary Locations

• Washington, DC Metropolitan Area

• Atlanta, GA

Metropolitan Area

3.3.2 Secondary Locations

ASPR Regional Office Locations

Region City ST ZIP

Region 1 Boston MA 02203

Region 2 New York NY 10278

Region 3 Philadelphia PA 19106

Region 4 Atlanta GA 30303

Region 5 Chicago IL 60601

Region 6 Grand Prairie TX 75050

Region 7 Kansas City MO 64106

Region 8 Denver CO 80294

Region 9 San Francisco CA 94103

Region 10 Seattle WA 98104

CONUS See above

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ASPR Regional Office Locations

Region City ST ZIP

OCONUS Examples: Guam, Hawaii, Virgin Islands, Japan

4 SCOPE OF WORK

The Offeror shall provide professional contractor personnel with the required skills, knowledge, experience, and expertise to support ASPR performing the work described under Contractor Personnel Support Areas listed belowin order to meet the requirements of this contract and task orders for administrative support.

4.1 Contractor Personnel

The Offeror shall provide in accordance with the requirements specified herein all contractor personnel, materials, services and facilities as required to conduct the requirements of this award on a firm-fixed price (FFP) or time-and-material (T&M) basis. The Offeror shall propose an appropriate labor mix that meets and/or exceeds the United States Government (USG) performance goals utilizing both industry standards and the labor categories utilized under (See Appendix I – ASPR Professional Administrative Support Labor Catalog/Attachment 3) and propose new labor categories if deemed warranted.

All proposed Offeror personnel shall be sufficient in quantity, availability, experience, and technical qualifications to perform the work described in this statement of work for Administrative Support Areas.

Please see Appendix I – ASPR Professional Administrative Support Labor Catalog/Attachment 3for a list of suggested Labor Categories and their categorization. Offerors are not limited to these Labor Categories or how they are currently categorized and should propose an appropriate labor mix with categorization of all proposed labor categories to meet all support requirements identified in this statement of work.

Offerors must propose labor categories with Fully Burdened Labor Rates for both Onsite and Offsite performance for all support areas listed above.

If Offerors propose contractors for the same labor category at multiple expertise levels they must identify them as follows:

Example: Administrative Officer Tier I Administrative Officer Tier II Administrative Officer Tier III

All labor rates shall be considered Full Time Equivalent (FTE) by default unless requested otherwise by USG with a total annual labor hour allocation not to exceed 1920 hours and will be defined at the Request for Task Order Proposal (RTOP) level. Anything less than 1920 hours is considered Part-Time and will be noted accordingly.

The USG expects that Offerors will provide quality candidates for introduction within…