RFP 65-22 Form B Technical Response.pdf

RFP 65-22 Storage Tank Environmental Compliance Services

FORM B -- Technical Response Questions:

Section 2.1 Compliance Program

a. Detail your company’s experience in developing, designing and implementing all aspects of a compliant above ground, underground tanking and complex fuel system program for transportation operations. Include experience working in a large multi-union environment.

b. Describe your firm’s ability to execute a compliance program that achieves the objectives in Section 2.1 Compliance Program.

c. Provide specific relevant experience providing compliance services as defined in this scope of work. Include three (3) references that attest to quality and depth of service delivery.

Section 2.2 Adapt Existing Processes and Infrastructure

a. Describe your firm’s ability to utilize the MBTA’s current technology/process (see Section 2.2.1, column “Detail & Technology Used”).

b. Explain how your firm will address and execute the Compliance Program challenges/objectives (see section 2.2.1, column “Challenges/Program Objectives”).

Provide tentative timelines where applicable.

c. Explain your ability to integrate with MassDEP UST Data Management Systems (DMS)

d. Explain your ability to integrate with Fluid Management Systems such as iCommand and

FleetWatch. Describe any potential/anticipated implementation problems your firm might encounter with fluid management systems.

Section 2.3 Sump and Containment Pump Out Services

a. Outline your experience with fuel system pump outs, troubleshooting and tank system analysis as it pertains to compliant tank systems.

b. Describe how your firm performs pump-out services. How do ensure pump-outs are executed properly?

c. Can you provide both non-emergency and emergency service for pump-outs?

d. Is there any aspect of this section that would pose a difficulty for your firm’s service delivery? Explain why or why not.

Section 2.4 Monitoring, Reconciliation, and Analysis Services

a. Describe your company’s remote monitoring capabilities: does your company provide 24/7 live interactive response, alarm notifications (voice, text, emails) with tracking and follow-up?

b. Is your ATG monitoring accomplished with live operators?

c. Will your operators be triaging the information via alarm notification, and does your system provide for live follow-up?

d. How often does your monitoring service capture and retain inventory level and alarm condition data?

e. How will you provide MBTA with the ability to view current ATG conditions, tank inventory levels, test results, and historic reports?

f. What actions would your firm take in the event of loss of remote monitoring communication connectivity? How quickly could connectivity be restored?

g. Describe the web-based inventory reconciliation software your firm will provide. Can your software satisfy the requirements in section 2.4.4 “Web-based Inventory Reconciliation Software Application Services”?

Section 2.5 Tank System Compliance Testing Services

a. Describe and confirm your firm’s ability to provide each of the following services as defined in section 2.5 “Tank System Compliance Testing Services”:

a. ATG System Testing and Certification

b. Cathodic Protection System Testing

c. Dispenser Calibation

d. Emergency Stop Button Testing

e. Helium Pinpoint Testing

f. Line Interstitial Testing

g. Impact Valve Testing

h. Spill Bucket Testing

i. Stage I Vapor Recovery System Testing

j. Sump testing

k. Dispenser Pan Testing

l. Tank Tightness Testing

m. Line Tightness Testing

n. Automatic Line Leak Detector Testing

o. Tank Interstitial Testing

p. Periodic In-service AST Tightness Testing

q. In-service AST Inspections and Tank Preparation

Section 2.6 Inspection Services

a. Describe your firm’s experience providing inspection services for an organization that is similar in size and scope to the MBTA.

b. Is your firm qualified to perform inspection services in section 2.6 “Inspection Services”?

Explain how inspection services will be provided, and whether the inspections will be subcontracted:

a. Third Party UST Inspection

b. Monthly UST Inspections

c. Monthly SPCC AST Inspections

d. Semi-annual AST Inspections

e. Annual In-use AST Inspections

f. Web-based Inspection Management System

i. Describe the Inspection Management System you will provide to the

MBTA.

Section 2.7 Maintenance and Technical Support

a. Is your firm capable of providing technical support for all equipment and software systems described in this scope of work?

b. In the scenario a minor deficiency is discovered, what are your specific remedy actions?

Provide an example and include timelines.

Section 2.8 Consulting

a. Describe your firm’s experience in the past 7 years providing engineering and consultation services for complex fueling and tank systems.

b. Provide three (3) references that can attest to your firm’s ability to provide consulting services.

c. Describe the depth of service you provide for these consulting areas, with brief case studies and/or examples as applicable:

a. UST/AST General Consulting Services

b. UST/AST Permitting and Administrative Services

c. LSP and PE Consulting Services

Section 2.9 Service Delivery

a. Can you firm service the MBTA at the required hours listed in section 2.9.1 “Hours”?

b. Is your firm able to provide OEM replacement parts, materials, and equipment? Note any potential fulfillment problems that would negatively affect the MBTA.

c. What is your markup on replacement parts and rental equipment?

Section 2.10 Train MBTA Staff

a. Describe your firm’s ability to train MBTA staff on new hardware/software i.e. Veeder Root, Omtec, and Wesrock.

Section 2.11 On-Call Technical Services

a. Can your firm provide the level of service required in section 2.12 “On-Call Technical Services”?

b. In the scenario that an alarm condition triggers for a dangerous leak, what are your remedy actions? Provide a brief action plan with example timeline.

Section 2.12 Contractor Requirements

a. Does your firm possess the required license, certifications, documentation, and training required in section 2.13.2? Indicate which licenses/certifications will be subcontracted (if any) and describe how you ensure your subcontractors provide compliant service.

Section 2.16 Reports

a. Provide sample Service Reports that your firm will provide.

b. Are the reports available via web-based portal? Describe how MBTA personnel access reports, with screenshots and descriptions of any web portals (as applicable).