RFP_33101-26040FAS5_Solicitation_Notice.pdf

This is a Solicitation Notice issued by the State of Tennessee Department of Education for Request for Proposals (RFP) #33101-26040FAS5 to procure an Integrated Library Management System (ILMS) for the Tennessee School for the Blind's Resource Center for the Visually Impaired. The requested system must provide comprehensive functionality including web-based ordering portals, cataloging and circulation capabilities, user account management, vendor purchase order processing, advanced reporting and data analysis tools, and the ability to export Federal Quota program data in American Printing House for the Blind-required format. The ILMS must achieve full accessibility compliance with WCAG 2.1 Level AA guidelines to serve blind and low vision users. Critical project deadlines include a Pre-response Conference on March 24, 2026, a Notice of Intent to Respond deadline of March 25, 2026, a Written Questions & Comments deadline of April 1, 2026, and a final proposal submission deadline of May 14, 2026. Technical evaluation is targeted for completion by June 3, 2026, with a Notice of Intent to Award expected June 9, 2026. The contract term spans sixty months covering fiscal years 2027 through 2031 with no renewal options identified.

The maximum contract value is $250,000 for the entire sixty-month period, with cost proposals structured to include ILMS system implementation, monthly system hosting fees, initial training and resources, monthly technical support, and annual system maintenance including accessibility compliance reporting. The contractor must maintain 99.95% system uptime, deliver response times ranging from one business hour to next business day based on issue severity, and resolve system issues within two to ten business days. Contractor requirements include demonstrating robust cybersecurity infrastructure with $3,000,000 cyber liability insurance per occurrence and $5,000,000 annual aggregate coverage, annual SOC 2 Type 2 examination reports, penetration testing and vulnerability assessments, disaster recovery capabilities with a 12-hour Recovery Point Objective and 24-hour Recovery Time Objective, and compliance with FERPA, HIPAA, and the State's Enterprise Information Security Policies. All data must be housed in the continental United States with encryption meeting FIPS 140-2 or 140-3 standards. Liquidated damages provisions apply for specified failures including user access disruptions, data loss, and system outages. The solicitation does not identify specific set-asides, incumbent vendors, or current contractor information.