SCHEDULE A – STATEMENT OF WORK

Request for Proposal (RFP) No. 260000002042 Print and Mail Management Wide Format Printer and Flatbed Cutter with Maintenance This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP, as well as the Contractor who is awarded the contract. The term “bidder” is used to identify where specific responses to the RFP are required.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and appropriate reference within your response.

IMPORTANT NOTE TO CONTRACTORS/BIDDERS: There are specific requirements for which acceptance must be simply acknowledged through a checkbox(es), and others that require further explanation. Click one checkbox and complete the entries as identified.

BACKGROUND

Printing Services (PS) provides high-volume digital printing services to all state agencies, as well as a wide variety of design, bindery and wide format services. Products include brochures, newsletters, letterhead, business cards, posters, forms, envelopes, carbonless forms, manuals, books, conference signage, banners and more. Any print requests beyond our business scope are outsourced to pre-qualified vendors.

Wide or large format printing is a service offered by PS to its customers. As the name suggests, its main purpose is to support maximum print width to produce output such as banners, posters, wallpapers, murals and more. Large format printing is ideal for materials that have visual or graphic-heavy designs. The wide images and texts make big format prints effective advertising tools and create more impact than normal-sized materials.

Printing Services is seeking to replace the current wide format printer and cutter, as well as its corresponding components. It is looking for a hybrid wide format printer and flatbed cutting table that will improve production times, reduce staff workloads and provide customers with significant service and feature enhancements.

Printing Services will be trading in their current Konica Minolta AccurioWide 160 and Colex Sharpcut FBC 5x10 cutter as a part of this solicitation.

SCOPE

The Contractor shall provide all personnel, equipment, tools, materials, software, supervision, training, installation and other items necessary to perform the services as described in this Statement of Work, including but not limited to:

A. New wide format hybrid printer and flatbed cutting table per Section 1.1. Hardware Specifications

1. Interface/controllers for wide format printer and cutting table including:

a. All software required to run the equipment

b. All software used to report ink usage, ink coverage and substrate metrics

c. Any additional hardware required for the printer interface/controller B. Printer and cutter installation and services to implement the hardware/software including:

1. On-site configuration

2. Integration into current PS environment

3. Testing of PS applications C. Knowledge transfer to PS staff including:

1. On-site training of PS staff on new hardware

2. On-site training of PS staff on new software D. Documentation to include:

1. User manuals

2. Technical manuals

3. Electronic online viewing E. Support

1. Help Desk

2. Software and hardware technical support F. Maintenance G. Billing Support

Requirements The contractor will respond to this RFP with five (5) separate pricing proposal breakdowns, per Schedule B for the following:

A. One bid that includes one (1) wide format printer and one (1) flatbed cutter. The wide format printer must be able to print on both rigid and flexible medias. The printer must be able to accommodate rigid media 4ft wide by 8ft long and be able to print on media up to 1.5” thick. The printer must also be able to accommodate flexible media up to 60” wide. The printer must have a minimum configuration of 4-color (CMYK) plus white, use UV ink for printing and LED lamps are required for the curing process. The flatbed cutter must be a minimum of 5ft X 10ft. It must also include an interchangeable tool head with multiple knives including v-knife, a router, a roll feeder, an independent vacuum system for media hold down and a media registration system. As an additional option (if available) flatbed cutter with a conveyor style bed.

B. One bid that includes one (1) wide format printer and one (1) flatbed cutter with conveyor bed. The wide format printer must be able to print on both rigid and flexible medias. The printer must be able to accommodate rigid media 4ft wide by 8ft long and be able to print on media up to 1.5” thick. The printer must also be able to accommodate flexible media up to 60” wide. The printer must have a minimum configuration of 4-color (CMYK) plus white, use UV ink for printing and LED lamps are required for the curing process. The flatbed cutter must be a minimum of 5ft X 10ft. It must also include an interchangeable tool head with multiple knives including v-knife, a router, a roll feeder, an independent vacuum system for media hold down and a media registration system. As an additional option (if available) flatbed cutter with a conveyor style bed.

C. One bid that includes one (1) wide format printer. The wide format printer must be able to print on both rigid and flexible medias. The printer must be able to accommodate rigid media 4ft wide by 8ft long and be able to print on media up to 1.5” thick. The printer must also be able to accommodate flexible media up to 60” wide. The printer must have a minimum configuration of 4-color (CMYK) plus white, use UV ink for printing and LED lamps are required for the curing process.

D. One bid that includes one (1) flatbed cutter. The flatbed cutter must be at least 5ft X 10ft. It must also include an interchangeable tool head with multiple knives including v-knife, a router, a roll feeder, an independent vacuum system for media hold down and a media registration system.

E. One bid that includes one (1) flatbed cutter with conveyor bed. The flatbed cutter must be at least 5ft X 10ft. It must also include an interchangeable tool head with multiple knives including v-knife, a router, a roll feeder, an independent vacuum system for media hold down and a media registration system.

General Requirements Hardware Specifications A. Wide Format Printer (One Required)

1. Media: Must be able to print on a wide variety of flexible and rigid media. Bidder must provide a list of media types the printer supports. Bidder will also disclose if the SOM is able to procure media from the bidder. If so, Bidder will list the media available for purchase and the current price listing.

1. Media Size: Printer must be able to accommodate rigid media 4ft wide by 8ft long. It must also be able to print on media up to 1.5” thick. The printer must also be able to accommodate flexible media up to 60” wide.

1. Ink: Printer must use UV ink. The printer must be able to print with a minimum ink configuration of 4-color (CMYK) plus white.

1. Curing: Printer must use LED lamps for the curing process.

1. Performance: The printer must be able to print up to 100 sq. feet per hour in “Standard Mode” and a minimum of 50 sq. feet per hour in “High Quality Mode.”

1. Printheads: Bidder must provide detailed information on the printheads, including the type of heads used, the number of printheads on the device, the up-keep required and the picolitre drop size in each production mode available on the printer.

1. Software: Any software required to operate the printer must be included. If software is to be loaded on a SOM workstation, the Bidder must provide a list of compatible OS.

1. Software must include all components necessary to generate report metrics, including but not limited to ink consumption, ink coverage, and substrate usage, on both individual job and date‑range bases.

1.

1. Media hold down: Bidder must describe how the media is held to the table during printing. Bidder must also include some form of tension bar/device that can be used to print flexible material.

1. Accessories: Bidder must include 2 media tables with the cost of the printer. Bidder must also include a roll-to-roll print option with the printer.

1. Training: On-site training must be included in the bid.

1. Ventilation: Bidder must provide any ventilation requirements.

1. Power: Bid must include all power consumption and usage requirements.

1. Support: All hardware and software under a maintenance contract.

1. Maintenance: 8 x 5 support, with the option to expand if needed.

B. Flatbed Cutting Table (One Required)

1. Size: The minimum table size is 5ft X 10ft.

2. Media: The flatbed cutting table must be able to finish on a wide variety of flexible

a. Foam Core

b. Gator Board

c. Textile/Fabric

d. Coroplast

e. Vinyl

f. Aluminum

g. Acrylic

h. Canvas

i. DiBond

j. PVC

3. Cutting Head: The cutting head must be able to hold more than one tool at a time.

4. Media Hold-Down Method: An independent vacuum system must be used to hold the media in place on the cutting table.

5. Software: Any software required to operate the cutter must be included. If software is to be loaded on a SOM workstation, the Bidder must provide a list of compatible OS.

6. Roll Feeder: An input and output roll feeder must be included with the table. Additional options with conveyor type cutter bed will be considered.

7. Knives: Multiple cutting/finishing knife versions must be included in the bid. At a minimum, the bidder must include a fixed double-edge knife, coroplast/corrugated knife, universal single edge knife, v-knife and an oscillating knife. Bidder will provide detail on all cutting knives included in the bid.

8. Router: At least one router must be included in the bid. Bidder will provide detail on all routing devices included in the bid.

9. Registration: Bidder will describe the cutting registration system used by the device.

10. Ventilation: Bidder must provide any ventilation requirements.

11. Power: Bid must include all power consumption and usage requirements.

12. Training: On-site training must be included in the bid.

13. Support. All hardware and software under one maintenance contract.

14. Maintenance. 8 x 5 support, with the option to expand if needed.

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Bidder must describe how they comply with the above requirement(s):

[optional] The Bidder may offer an alternate bid that varies from the specifications. An alternate bid must clearly describe all variances from the specifications and the proposal must include descriptive literature that contains complete specifications, if available. Describe here:

Warranties Describe any warranties included in the bid – add additional rows as needed. Explain the process for reporting warranty issues and how the Contractor will handle any repairs or replacements.

A. The State reserves the right to require additional warranties other than those identified by the Contractor in its response to this RFP.

B. Contractor represents and warrants that it will maintain the equipment/system(s) in good operating condition and will undertake all repairs and preventive maintenance according to the applicable manufacturer's recommendations for the period specified in this Contract.

C. The Contractor represents and warrants that the equipment/system(s) are new, in good operating condition, and operates and performs to the requirements and other standards of performance contained in this Contract, when installed, at the time of Final Acceptance by the State, and for the entire period of the warranty commencing upon the first day following Final Acceptance.

D. Within fifteen (15) business days of notification from the State, the Contractor must adjust, repair all equipment that is defective or not performing in compliance with the Contract. The Contractor must assume all costs for replacing parts or units and their installation including transportation and delivery fees, if any.

E. Within sixty (60) calendar days of notification from the State, if equipment is beyond adjustment or repair, the Contractor must replace all equipment that is not performing in compliance with the Contract. The Contractor must assume all costs for replacing parts or units and their installation including transportation and delivery fees, if any.

F. The Contractor agrees that all warranty service it provides under this Contract must be performed by Original Equipment Manufacturer (OEM) trained, certified and authorized technicians.

G. The Contractor is the sole point of contact for warranty service. The Contractor warrants that it will pass through to the State any warranties obtained or available from the original equipment manufacturer, including any replacement, upgraded, or additional equipment warranties.

Bidder must provide detailed information requested below:

Describe any warranties included in the bid (if none, write N/A):

Provide the length of the warranty:

Explain the process for reporting warranty issues:

Explain how any repairs or replacements are made, including timing, etc.:

If the warranty is provided through a third-party or manufacturer, the Contractor must confirm that the manufacturer’s warranty passes through to the State.

Provide the name, address, contact name, phone number and email address of the party responsible for the warranty:

Recall Requirements and Procedures Describe any recall requirements and procedures.

Bidder must provide detailed information as requested in the above requirement(s). If none, enter N/A.

Quality Assurance Program Explain your Quality Assurance Program(s).

Bidder must provide detailed information as requested in the above requirement(s):

Incentives Explain any special incentives or services including, but not limited to, return policies, trade-in programs, quantity discounts, etc.

Bidder must provide detailed information as requested in the above requirement(s). If none, enter N/A.

Transition Contract Execution: The Contractor must carry out this project under the direction and control of the Department of Technology, Management and Budget (DTMB), Print and Mail Management, Program Manager(s).

Please Note: All transition and implementation plans are subject to the approval of the Program Manager(s).

Transition/implementation must be completed by the Contract Services Effective Date (Start Date): June 17, 2026. No payment will be made to the Contractor during the implementation period, or for the transfer of existing account from the current Contractor.

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Bidder must describe how they comply with the above requirement(s):

Post-Contract Transition: Invoices must be sent withing 45 days after expiration of contract. Any invoices received after 45 days will result in a non-payment of invoice.

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Bidder must describe how they comply with the above requirement(s):

Service Requirements Timeframes All Contract Activities must be delivered within 45 business days from receipt of order. The receipt of order date is pursuant to the Notices section of the Standard Contract Terms.

A. Time frames for the PMM Wide Format Printer and Flatbed Cutter Project ultimately will be determined by the Final Project Plan.

B. The State prefers a rolling transition/replacement of the equipment following this timeline:

1. Delivery of the printer and cutting table to the State of Michigan will be completed within 45 business days from receipt of order.

2. Training will be completed, and production on the new equipment will begin within 90 business days from receipt of order.

3. The Wide Format Printer and Flatbed Cutter Project will be considered complete when the Program Manager has completed the Performance and Review Evaluation (PARE).

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Bidder must describe how they comply with the above requirement(s):

Delivery Delivery will be expected within 45 calendar days upon date of order during the Business Hours of 7:30 AM to 4:30 PM Monday - Friday. Delivery will be made at 7461 Crowner Dr., Lansing, MI 48917.

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Bidder must describe how they comply with the above requirement(s):

Installation Installation will be expected within 45 calendar days upon date of order. Installation will be considered complete when hardware and software are installed, and testing is successfully completed.

The Contractor shall supply all labor and materials necessary for the complete installation of the printer and cutter at the appointed State of Michigan location.

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Bidder must describe how they comply with the above requirement(s):

Project Prevailing Wage Requirements, applicable only if construction or installation is required as part of Contract Activities The Contractor (and its Subcontractors) must pay all mechanics and laborers employed directly on the site of the work, unconditionally and at least once a week, and without subsequent deduction or rebate on any account, the full amounts accrued at time of payment, computed at wage rates not less than those stated in the advertised specifications as prevailing wages based on locality, regardless of any contractual relationship which may be alleged to exist between the Contractor or subcontractor and the laborers and mechanics.

Contractor must post the scale of wages to be paid in a prominent and easily accessible place at the site of the work.

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Bidder must describe how they comply with the above requirement(s):

Technical Support and Repairs

Support will be provided for the duration of the contract. Contractor shall include maintenance for all hardware, inclusive of parts and labor, and all software upgrades or enhancements to the printer or printer controller.

A. Technical Support. Contractor must provide a single point of contact for technical support, repairs and maintenance on all purchased software and equipment and provide 8-hour coverage Monday thru Friday.

B. Repair Service. Between scheduled maintenance, should on-site service be required, a Field Engineer must respond within 30 minutes during coverage hours and be on-site within 3 hours of the time the issue was scheduled for service.

C. Scheduled Preventative Maintenance. The Contractor will be responsible for maintaining equipment/system(s) in good operating condition and will undertake all repairs and preventive maintenance, including all parts and labor, according to the applicable manufacturer's recommendations for the period specified in the resulting contract.

D. Software Upgrades. The Contractor will be responsible for software upgrades (both major and minor revisions of the application) and ongoing vendor product support during the warranty period.

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Bidder must describe how they comply with the above requirement(s):

Maintenance This will be a full-service maintenance agreement which continues after the expiration of the warranty period, necessary to identify and repair hardware and software malfunctions, to return the system to its original operating condition and shall include:

A. On-site preventative maintenance inclusive of parts and labor which must be performed according to the recommended manufacturer maintenance schedule and will include repair and replacement services provided.

B. Unscheduled repairs inclusive of parts and labor An agreement to provide an annual renewable software subscription to include future upgrades (both major and minor revisions of the application) and ongoing vendor product support.

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Bidder must describe how they comply with the above requirement(s):

Training The Contractor must provide the training to Printing Services Staff on the use of all Hardware and Software.

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The Contractor must explain training that is included in its proposal, as well as any additional training capabilities available and related costs, if any.

Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP labelled as Hardware and Software Training.

Meetings The Contractor must attend the following meetings:

The Contractor Representative, Contractor Key Personnel, the Program Manager and other State staff as deemed necessary by the Program Manager must attend the following meetings:

1. Kick-off meeting or conference call within 15 calendar days of execution of the Master Agreement.

2. Weekly status update meetings or conference calls after the Delivery Order is placed for the replacement printers until the end of the Performance and Review Evaluation (PARE).

The State may request other meetings as it deems appropriate.

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Staffing Contractor Program Manager The Contractor must appoint one Contractor Representative and other Key Personnel, specifically assigned to State of Michigan accounts who will respond to State inquiries regarding the Contract Activities, answer questions related to ordering and delivery, etc. (the “Contractor Program Manager”).

The Contractor must notify the Contract Administrator at least 14 calendar days before removing or assigning a new Contractor Program Manager.

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Key Personnel The Contractor must appoint 3 individuals who will be directly responsible for the day-to-day operations of the Contract (“Key Personnel”). Key Personnel must be specifically assigned to the State account, be knowledgeable on the contractual requirements, and respond to State inquiries within 3 hours.

The Contractor Representative and Key Personnel must be available via a toll-free number for customer service calls and must be available during the hours of 7:30 a.m. to 4:30 p.m. ET Monday through Friday. For Technical Service 11:00 pm to 7:30 am ET.

The Contractor must notify the Contract Administrator at least 14 calendar days before removing or assigning a new Contractor Representative or Key Personnel.

The Contractor may not remove or assign Key Personnel without the prior consent of the State. Prior consent is not required for reassignment for reasons beyond the Contractor’s control, including illness, disability, death, leave of absence, personal emergency circumstances, resignation, or termination for cause. The State may request a résumé and conduct an interview before approving a change. The State may require a 30-calendar day training period for replacement personnel.

The bidder must identify the Key Personnel, indicate where they will be physically located, describe the functions they will perform, and provide current chronological résumés.

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Key Personnel

- Contractor Program Manager:

- Attorney(s):

- Trainer(s):

Physical Location of Key Personnel:

Functions each Key Personnel will perform:

Current Chronological Résumés (attach):

Non-Key Personnel The Contractor must notify the Contract Administrator at least 10-calendar days before removing or assigning non-key personnel.

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Organizational Chart The Bidder must provide an overall organizational chart that details staff members, by name and title, and subcontractors - either in this response box or identified here as an attachment to this RFP labelled as Org Chart.

Technical Support, Repairs and Maintenance The Contractor must specify its toll-free number for the State to contact the Contractor for technical support, repairs and maintenance. The Contractor must be available for calls and service during the hours of 7:30 AM EST to 4:30 PM EST Monday - Friday. Identify availability for this proposal by hours and days of the week.

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Bidder must describe how they comply with the above requirement(s):

Disclosure of Subcontractors If the Contractor intends to utilize subcontractors, the Contractor must disclose the following:

· The legal business name; address; telephone number; a description of subcontractor’s organization and the services it will provide; and information concerning subcontractor’s ability to provide the Contract Activities.

· The relationship of the subcontractor to the Contractor. Of the total bid, the price of the subcontractor’s work. Whether the Contractor has a previous working experience with the subcontractor. If yes, provide the details of that previous relationship.

· A complete description of the Contract Activities that will be performed or provided by the subcontractor.

Security The Contractor will be subject the following security procedures:

The Contractor must explain any additional security measures in place to ensure the security of State facilities.

The Contractor’s staff may be required to make deliveries to or enter State facilities. The State may require the Contractor’s personnel to wear State issued identification badges.

The Contractor must: (a) explain how it intends to ensure the security of State facilities, (b) whether it uses uniforms and ID badges, etc., (c) identify the company that will perform background checks, and (d) the scope of the background checks.

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Bidder must describe how they comply with the above requirement(s):

Pricing Price Term Pricing is firm for the entire length of the Contract.

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Price Changes Adjustments will be based on changes in actual Contractor costs. Any request must be supported by written evidence documenting the change in costs. The State may consider sources, such as the Consumer Price Index; Producer Price Index; other pricing indices as needed; economic and industry data; manufacturer or supplier letters noting the increase in pricing; and any other data the State deems relevant.

Following the presentation of supporting documentation, both parties will have 30 days to review the information and prepare a written response. If the review reveals no need for modifications, pricing will remain unchanged unless mutually agreed to by the parties. If the review reveals that changes are needed, both parties will negotiate such changes, for no longer than 30 days, unless extended by mutual agreement.

The Contractor remains responsible for Contract Activities at the current price for all orders received before the mutual execution of a Change Notice indicating the start date of the new Pricing Period.

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Ordering Authorizing Document The appropriate authorizing document for the Contract will be a Delivery Order created in SIGMA and transmitted via e-mail.

Receipt of order is pursuant to Section 2, Notices, of the Standard Contract Terms.

The Contractor is not authorized to begin performance until receipt of Delivery Order.

Order Verification The Contractor must have internal controls approved by Central Procurement to verify abnormal orders and to ensure that only authorized individuals place orders.

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Bidder must describe how they comply with the above requirement(s):

Delivery Delivery Programs The Contractor must explain in detail its delivery programs (e.g., standard delivery and quick-ship), including any limitations such as quantity.

The Contractor must explain the transportation method (e.g., UPS, FedEx, Contractor fleet, or other third-party carrier) it intends on utilizing in delivery of the Contract Activities.

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Bidder must describe how they comply with the above requirement(s):

Packaging and Palletizing Packaging must be optimized to permit the lowest freight rate. Shipments must be palletized whenever possible using manufacturers’ standard 4-way shipping pallets.

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Bidder must describe how they comply with the above requirement(s):

Acceptance Acceptance, Inspection and Testing The State will use the following criteria to determine acceptance of the Contract Activities:

1. Equipment operates at 90% of production capability during PS hours of operation.

2. Repair requests garner responses within timeframes stated in Section 2.4.

3. Machines can print current PS applications without any program modifications by PS customers to the data files.

4. Submission of an accurate detailed monthly invoice.

5. Have all hardware and software ready for use by PS staff within 90 days after execution of Contract.

6. Completion of the work and deliverables outlined in final project plan.

7. Comply with all State of Michigan security requirements.

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Final Acceptance

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Invoice and Payment Invoice Requirements All invoices submitted to the State must include: (a) date; (b) purchase order; (c) quantity; (d) description of the Contract Activities; (e) unit price; (f) shipping cost (if any); (g) vendor-generated invoice number and (h) total price.

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Payment Methods The State will make payment for Contract Activities via EFT.

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Bidder must explain their process for accepting the PCard payment method. If an account needs to be created on your purchasing platform, please submit documentation that shows the steps for completing this process.

Project Plan The Contractor will carry out this project under the direction and control of the Program Manager.

A. Preliminary Project Plan. Contractor will provide a Preliminary Project Plan with the proposal, including the necessary time frames and deliverables for the various stages of the project and the responsibilities and obligations of both the Contractor and the State.

This preliminary Project Plan will include:

1. A footprint of the proposed print solution. The footprint will include the length, width, and height of the wide format printer and cutting table. The footprint will also include the length of the wide format printer with the 2 tables that will be included in the bid.

2. A description of the deliverables to be provided under this Contract.

3. Target dates and critical paths for the deliverables.

4. Identification of roles and responsibilities, including the organization responsible.

5. The labor, equipment, materials and supplies required to be provided by the State in meeting the target dates established in the Preliminary Implementation Plan.

6. Electrical requirements for both the printer and cutter.

7. Internal milestones

8. Task durations

B. Final Project Plan. The Contractor will be required to submit to the Program Manager a Final Project Plan which incorporates and confirms the information provided in the preliminary project plan and which will include the following deliverable milestones for which payment shall be made:

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Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP.

Licensing Agreement The Contractor must provide a copy of any applicable licensing agreement.

Bidder must provide a copy of any applicable licensing agreement either in this response box or identified clearly as the license agreement here as an attachment to this RFP.

Required Functionality Relating to Data Retention, Disposal, and Retrieval The State has legal obligations to retain, dispose, and retrieve State Data along with obligations to manage and secure State Data. To meet these obligations, the Solution must allow the State to:

1) retain all data for the entire length of the Contract.

2) delete its data or request the deletion of its data, even data that may be stored offline or in backups.

3) transfer its data back to the State or to a new vendor or new solution.

4) transfer its data to the Archives of Michigan as may be required by a retention and disposal schedule.

5) retrieve data, even data that may be stored offline or in backups.

Except as otherwise stated in the Contract, Contractor will not dispose of, delete, or destroy State Data without the prior written approval of the State.

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Bidder must review and explain how the data retention, disposal, and retrieval requirements will be met by the solution and describe its data management capabilities (storage limitations, duration, etc.). If the Solution does not allow the State to perform these activities itself, the bidder must explain how it will support the State’s compliance with these requirements.

Additional Requirements Environmental and Energy Efficiency Product Standards The Contractor must identify any energy efficient, bio-based, or otherwise environmentally friendly products used in the products. Contractor must include any relevant third-party certification, including the verification of a United States Department of Agriculture certified bio-based product label. Contractor must describe how products that meet these requirements are identified or otherwise labelled.

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Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP.

Hazardous Chemical Identification In accordance with the federal Emergency Planning and Community Right-to-Know Act, 42 USC 11001, et seq., as amended, the Contractor must provide a Material Safety Data Sheet listing any hazardous chemicals as defined in 40 CFR §370.2, to be delivered. Each hazardous chemical must be properly identified, including any applicable identification number, such as a National Stock Number or Special Item Number.

The Contractor must identify any hazardous chemicals that will be provided under any resulting contract.

Mercury Content Pursuant to MCL 18.1261d, mercury-free products must be procured when possible. The Contractor must explain if it intends to provide products containing mercury, the amount or concentration of mercury, and whether cost competitive alternatives exist. If a cost competitive alternative does exist, the Contractor must provide justification as to why the particular product is essential. All products containing mercury must be labeled as containing mercury.

Brominated Flame Retardants The State prefers to purchase products that do not contain brominated flame retardants (BFRs) whenever possible. The Contractor must disclose whether the products contain BFRs. Contractor must describe how products that meet these requirements are identified or otherwise labelled.

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Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

a. The Contractor must disclose whether a product or its components contain intentionally added PFAS. If the product or its components contain intentionally added PFAS the Contractor must:

b. provide an explanation with respect to the intentionally added PFAS contents, including the purpose for which PFAS are used in the product or its components, the types of PFAS used in the product or its components, and the amount of each PFAS used in the product or its components.

c. indicate whether the product will be labeled or packaged with information about the intentionally added PFAS contents.

d. identify any alternative products that do not contain intentionally added PFAS.

e. provide any additional information that would further the Department’s implementation of ED 2021-08.

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Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP.

Service-Level Agreements (SLAs) A. The Contractor will be held accountable to meet the requirements and the service level requirements established in this Contract.

B. The State reserves the right to reconsider or amend SLA amounts for split awards should they occur.

C. Please Note: Should bidders require clarification or have any questions with regard to the SLAs, they should submit them during the Question and Answer Period of this solicitation; please see the Proposal Instructions for the timeline.

Service Level Agreements for this Contract will be as follows:

SLA Metric 1. Timely Deliveries

The Contractor must ensure that items and quantities delivered are exactly the items, brands, and quantities on the Order Confirmation. No substitutions will be allowed without prior written permission by Program Manager and a Change Notice executed by the Contract Administrator.

The entire order will be received on the same day unless a partial delivery has been approved in advance by the Program Manager.

Extenuating circumstances must be communicated by the Contractor to the Program Manager prior to the scheduled delivery date and time.

Items, brands, and quantities delivered will match the Order Confirmation exactly.

Signed and dated packing slips will be provided to Jerry Monroe at the time of delivery.

The entire order must be delivered on the same day unless a partial delivery has been approved in advance by the Program Manager.

Orders not received in their entirety, as determined by a review of the Data Sources, will be considered inaccurate.

The Contractor must notify the Contract Administrator at least 14 calendar days before removing or assigning a new Contractor Representative or Key Personnel. See Section 3.2.

The acceptable standard is 100% compliance.

$500.00 may be assessed beginning with the sixth occurrence of non-compliance and on each occurrence thereafter in a given State of Michigan fiscal year.

Extenuating circumstances will be reviewed by the Program Manager before any Service Credits are assessed.

At the discretion of the State, these credits may be applied toward any payable due to the Contractor or be payable directly to the State. Payments made directly to the state will be completed within 10 days of notice of assessment.

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ADA Compliance The State is required to comply with the Americans with Disabilities Act of 1990 (ADA), including its accessibility standard for websites, applications, content and documents. All Contract Activities created, provided, or made available by Contractor under this Contract in a digital format, including but not limited to, websites, applications, software, mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet) must comply with the accessibility standards provided in the Digital Accessibility Standards, located at https://www.michigan.gov/standards.

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Bidder must acknowledge their agreement with this section and provide details for how they will meet the requirements: