RFP 2026-36-CHA-EVICTION PREVENTION HOTLINE.pdf

This is a Request for Proposals (RFP) issued by Clackamas County, Oregon, for the provision of rental assistance hotline access services under the Coordinated Housing Access (CHA) Eviction Prevention Hotline program. The County seeks proposals from qualified vendors to establish and operate a hotline system designed to provide rental assistance information and support to prevent evictions within the county. Proposals must be submitted by 2:00 PM on May 20, 2026, with no late submissions accepted. The RFP document establishes the specifications and requirements that prospective bidders must meet to be considered for contract award. The contract term and any renewal options, along with specific performance metrics and service delivery requirements, are detailed within the proposal specifications.

The RFP will establish pricing terms and evaluation criteria based on the vendor's proposed approach to delivering hotline services, including staffing, hours of operation, technology infrastructure, and integration with existing eviction prevention resources. The funding for this initiative derives from sources supporting eviction prevention and housing stability programs, with the specific budget allocation and payment structure outlined in the proposal requirements. Interested bidders should review all specifications, exhibits, and addenda carefully to ensure full compliance with Clackamas County's requirements for this essential rental assistance support service.