rfp-2025-vr-nhilb-05-award.pdf

This is an award document from the State of New Hampshire Department of Education's Vocational Rehabilitation program announcing the selection of a vendor for the NH Interpreter Licensure Board Conflict Resolution and Mediation System Development project. The procurement sought a qualified consultant to develop a comprehensive conflict resolution and mediation system for interpreter-related complaints within the Deaf, Deaf Blind, and Hard of Hearing communities. Key deliverables include designing procedures for navigators, fact-finders, and mediators; creating job descriptions; and developing training programs. The bid closing date was March 7, 2025, at 4:00 PM, with technical and price proposals originally due by 5:00 PM on June 9, 2025. The selection notification date is June 13, 2025. The contract term is set for 6 months with a potential 6-month extension at the agency's discretion. Only one proposal was received and evaluated on a 100-point scoring system, with Jodi Lefort selected as the awarded vendor with a score of 96.67 points.

The total fixed fee for the project is $25,000, with potential contract value reaching $50,000 if the optional 6-month extension is exercised. The project is funded through the state-federal Vocational Rehabilitation program. The procurement includes a specific restriction prohibiting the selected vendor from being affiliated with any New Hampshire-based interpreting agency to prevent conflicts of interest. The successful consultant must demonstrate fluency in American Sign Language, extensive knowledge of Deaf culture, and proven experience in developing complaint resolution systems. No set-aside designations for disadvantaged enterprises are explicitly mentioned in the documentation, and no incumbent vendor or existing infrastructure requiring integration is referenced. The agency contact is Nicole Comtois at nicole.comtois.interpreting@gmail.com.