NCFI Auditorium AV RFI_F.pdf

Request for information (RFI)

Direct-View LED Video Wall for Auditorium with Sound System

SUBJECT: RFI/Sources Sought in support of United States Secret Service National Computer Forensics Institute.

This RFI/Sources Sought is being issued in accordance with Federal Acquisition Regulation Part 10, Market Research. It is for information, planning and market research purposes only and shall not be construed as either a solicitation or obligation on the part of the DHS/USSS.

Acknowledgment of receipt of responses will not be made, nor will respondents be notified of the outcome of the DHS/USSS review of the information received. This notice is not to be constructed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. The Government will not reimburse respondents for any cost associated with submission of the information being requested or reimburse expenses incurred to interested parties for responses to this notification. However, DHS/USSS reserves the right to contact one or more of respondents if additional information is required.

Any questions regarding this notice must be submitted in writing to the Contract Specialist, LorieAnne Kliewer at Lorie.Kliewer@usss.dhs.gov and Contracting Officer, Matthew Sutton at Matthew.Sutton@usss.dhs.gov.

Respondents must submit a response requirement no later than 31 December 2025, 12:00PM, Eastern Time that they would meet all minimum specification requirements.

Thank you for your interest in supporting the USSS.

mailto:Lorie.Kliewer@usss.dhs.gov mailto:Matthew.Sutton@usss.dhs.gov

Request for Information (RFI)

Industry Input: Direct-View LED Video Wall for Auditorium with Sound System

1. Purpose / Background

The United States Secret Service’s National Computer Forensics Institute is conducting market research to inform the potential procurement of two large-format direct-view LED (DvLED) video walls and an accompanying sound system in a planned auditorium for its training facility in Hoover, Alabama. The auditorium is a new structure that is being constructed between now and June 2027. This RFI is issued in accordance with FAR 15.2, to gather industry insights on technical feasibility, vendor capabilities, alternative products, and acquisition approaches.

At this stage, the government is not yet issuing a solicitation or Request for Proposal (RFP), and no contract will be awarded on the basis of this RFI. Responses will be used for planning, requirements definition, budgeting, and acquisition strategy.

2. Government Requirements / Proposed Architecture

• Target Location: National Computer Forensics Institute campus in Hoover, Alabama.

• Auditorium Description: This auditorium will seat 250 students with tiered seating. The wall hosting the two video walls will be approximately 30 feet (vertical) by 75 feet (horizontal). See attached auditorium diagram below.

• Desired Display: two large-format DvLED wall, to function as the primary stage / front-of-room visual display.

• Proposed Product: Nanolumens Engage Series, 2.56 mm pixel pitch (commercial-grade). Nanolumens’ published product information: Nanolumens Engage Series

• Wall Configuration: two sets of 12 units × 12 units,

• Display Aspect Ratio Required: 16:9

• Minimum Display Resolution: 1920 px x1080 px

• Minimum Frame Rate: 60 Hz

• Minimum Brightness: 1,200 nits

• Approximate Video Wall Dimensions: Each of the proposed two displays are 23.6 feet

(horizontal) × 13.2 feet (vertical) aligned with the student seating columns and allowing space for a present between.

• Performance Expectations: High resolution, brightness sufficient for full light in an auditorium environment, uniformity across units, reliable service life, maintenance, support, and integration with existing AV control systems (AMX video encorders/decoders)

• Proposed Audio Products: JBL SRX900 Series powered line arrays and additional subwoofers https://www.nanolumens.com/engage-series/

• Performance Expectations: This audio system will need to allow for a presenter to move about the auditorium with additional audience participation. Additionally, the audio system will be used for presenting multimedia includes video, vocals, and music in addition to the video wall’s display source.

3. Information Sought

The government requests input from interested and capable vendors, system integrators, manufacturers, and other stakeholders. Specifically, we seek information in the following areas:

1. Technical Feasibility / Alternative Solutions

a. Whether the proposed two 12 × 12 configurations of the 2.56 mm Nanolumens Engage Series is technically viable (visibility, structural, power, heat, control, etc.).

b. Potential challenges (e.g., brightness, cooling, installation, power, seams, calibration, long-term maintenance).

c. Alternative direct-view LED or other large screen display products (from other manufacturers) that could meet or exceed the performance of the Nanolumens solution, including different pixel pitches, modular configurations, or supporting technologies.

d. Whether the proposed JBL SRX900 Series product is technically viable (sound clarity, scalability, network controlled, DSP integration, frequency response suitable for speech and full-range multimedia, and uniform coverage).

e. Alternative line array loudspeakers and subwoofers suitable for this requirement.

f. Proposed compatible subwoofers capable of extending the low frequency reproduction for music and multimedia.

2. Vendor Capabilities & Supply

a. Whether your company / organization can design, provide, install, and support a video wall and sound system of the specified size and configuration.

b. Capacity: Lead time, production capacity, and typical delivery timelines for similar solutions.

c. Experience: Past projects (especially in government or large-auditorium settings), references, performance metrics, and support models.

d. Service, warranty, and maintenance offerings (e.g., repair, calibration, spare modules).

e. Integration capabilities with control systems (e.g., AMX), power systems, and redundancy / backup.

3. Cost Considerations

a. High-level cost ranges (ballpark, order of magnitude) for procuring the proposed solutions (hardware, installation, commissioning).

b. Cost comparison for alternative solutions (other manufacturers, different pitches).

c. Lifecycle cost drivers: maintenance, spare parts, calibration, module replacement, energy consumption.

4. Regulatory / Standards / Compliance

a. Any relevant product certifications (e.g., safety, EMI/EMC, UL, CE).

b. Compliance with U.S. government procurement requirements (if applicable): Buy American Act, Trade Agreements, TAA compliant products, cybersecurity, supply chain risk.

c. Any environmental or sustainability considerations (e.g., power efficiency, waste, recycling).

5. Acquisition Strategy Advice

a. Suggested acquisition vehicles or contract mechanisms (e.g., GSA Schedule, Government-wide contract, Blanket Purchase Agreement, IDIQ, commercial solutions opening).

b. Risks and mitigations in contracting for these audio/visual systems in a government facility.

c. Recommendations for market engagement (e.g., draft RFP structure, evaluation criteria, performance metrics, warranties).

4. Response Format

We ask respondents to provide the following in their response:

1. Company / Organization Information o Name, address, point of contact, role (manufacturer, integrator, reseller) o Relevant NAICS codes o Relevant past experience (project summaries, government or commercial)

2. Technical Proposal / Comment o Commentary on feasibility of the proposed configurations o Alternative product recommendations (with model/specs) o Proposed system architecture (block diagram, power, cooling, control)

3. Schedule & Capacity o Typical lead times / manufacturing timelines o Capacity constraints / production volume

4. Cost Information o Order-of-magnitude cost estimates for hardware, installation, commissioning, and maintenance o Assumptions behind cost (labor, freight, testing, calibration, warranty)

5. Support & Maintenance o Warranty terms (duration, coverage) o Service model (onsite, remote, replacement, calibration) o Spare parts strategy

6. Compliance / Certifications o List of relevant standards met o Information on supply chain, origin, and trade compliance

7. Acquisition Inputs o Advice on procurement strategy and contracting vehicle o Risk areas and proposed mitigations

8. Optional Supporting Materials o Datasheets, whitepapers, drawings, references

5. Submission Instructions

• Deadline: Responses must be submitted by 31 December 2025.

• Format: PDF is preferred; Microsoft Word acceptable.

• Delivery Method: Submit via email to matthew.sutton@usss.dhs.gov and lorie.kliewer@usss.dhs.gov.

6. Confidentiality / Proprietary Information

• Mark proprietary information clearly in your response.

• The government will treat such information in accordance with applicable procurement integrity and disclosure regulations.

• We may hold a debriefing or follow-up meeting (virtual or in-person) to clarify certain technical or commercial points.

7. Next Steps

• After evaluating RFI responses, the agency intends to decide whether to proceed to a formal procurement (e.g., RFP) or revise its requirements.

• The government may also host an industry day, sources-sought notice, or one-on-one meetings, depending on market feedback, to refine requirements. These future engagement opportunities will be announced if needed.

• Respondents may be contacted for clarification or invited to provide more detailed proposals.

8. Disclaimer

This RFI is for information and planning purposes only. It does not constitute a solicitation, and no contract will be awarded based on RFI responses. Submissions are not offers and cannot be accepted to form a binding contract.

mailto:matthew.sutton@usss.dhs.gov mailto:lorie.kliewer@usss.dhs.gov