RFI-SS Attachment 1 PWS.docx

Performance Work Statement (PWS) Information Technology (IT) Support Services for the Office of Naval Research Comptroller's Office (Code 08)

1.0 GENERAL

1.1 Introduction

The Office of Naval Research (ONR) is an Echelon I headquarters organization within the Office of the Secretary of the Navy (SECNAV) established by Congress to command and manage all Science and Technology (S&T) defined as basic research (budget category 6.1), applied research (6.2), and advanced technology development (6.3) for the Department of the Navy (DON) and to foster transition from science and technology to higher levels of research, development, test, and evaluation.

1.2 Background

Under the leadership of the ONR Comptroller’s Office and aligned with the DON CIO's data and analytics optimization strategy, the Office of Naval Research (ONR) Data and Analytics (D&A) Division provides oversight and coordination of financial, business, and technical mission support functions, including the Department of the Navy's Science and Technology (S&T) program, which includes basic research (6.1), applied research (6.2), and advanced technology development (6.3), and advises leadership on improving business processes, technical solutions, information management practices, and mission-critical data collection and reporting. This division focuses on enhancing data reliability, fostering a data-proficient workforce, and accelerating cost-effective decision-making and analytics to maximize naval research and development investments, and supports the Chief of Naval Research's prioritization of data-driven decisions for impactful S&T portfolio and mission support outcomes by enabling innovative approaches to assess programmatic research, conduct program development reviews, implement research programs, and evaluate overall S&T portfolio performance.

2.0 PERFORMANCE WORK STATEMENT

2.1 Objective

To establish a high-value, user-centric Data and Analytics (D&A) ecosystem at the Office of Naval Research (ONR) that empowers strategic decision-making through: transitioning to a cloud-based platform; delivering impactful analytical products via the Data and Analytic Portal (DAP); fostering a culture of continuous improvement for D&A solutions and analytical tools; enabling comprehensive analysis of the S&T portfolio and mission support functions based on stakeholder demand signals; and driving increased adoption and utilization of D&A capabilities to optimize ONR's mission to foster, plan, facilitate and transition scientific research.

2.2 Scope

This Performance Work Statement (PWS) outlines the scope of work for Information Technology (IT) support services required by the Office of Naval Research (ONR), primarily for the Comptroller's Office (Code 08), the ONR Data & Analytics team (08D), and IT efforts led by the Command Information Officer. The primary objective of this PWS is to develop and enhance a comprehensive data and analytics environment that delivers value-added capabilities for ONR and the Naval Research Enterprise (NRE) mission internal stakeholders, supporting the Future Naval Power mission. This environment must function as a trusted solution and information source.

Key Areas of Support:

· Data, Analytics, Visualization, Business Intelligence & Data Science: Provision of expertise and services to develop and enhance data-driven capabilities, including but not limited to:

· Data science methodologies and application.

· Business intelligence solutions.

· Advanced analytics techniques.

· Data visualization development and implementation.

· IT Support: Provision of routine IT support services, including:

· Information Management

· Website and system design, development, documentation, and maintenance.

· Commercial Services: Leverage of commercial best practices and technologies to optimize the data and analytics environment.

Specific Tasks and Deliverables:

The Contractor shall provide the following specific support services:

· Data and Analytics Environment Development: Design, develop, and maintain a cloud-based data and analytics environment adhering to relevant policies, regulations, and guidance. This environment must support flexible and agile analytics, investigation, and informed decision-making for internal stakeholders.

· Data Integration and Management: Integrate and manage diverse data sources, including structured and unstructured data (Government acquisition business data, scientific reports and publications, and experimentation results), sourced from government, academic, and public sources.

· Application and Database Support: Design, enhance, maintain, and support various software and web-based (intranet/internet) applications and databases in support of ONR business and financial management initiatives and objectives.

· Portfolio Data Visualization and Tool Development: Develop multiple portfolio data visualizations, tools, and products to support ONR’s mission priorities.

· RDTE,N Budget Support: Provide programming support for all phases of the Research, Development, Test, and Evaluation, Navy (RDTE,N) budget formulation and execution process.

· Continuous Improvement and Innovation: Continuously evaluate and improve the data and analytics environment, deploying new and enhanced capabilities, and fostering innovation to reinforce the Future Naval Power mission.

· Website Management: Design, development, documentation, and maintenance of ONR websites and web-based applications.

Expected Outcomes:

This work will result in the following outcomes:

· A trusted and reliable data and analytics environment for ONR and NRE stakeholders.

· Timely and accurate data science, analytics, and visualizations to support mission-critical decision-making.

· Increased efficiency and effectiveness of ONR's business and financial management processes.

· Continuous improvement and innovation in ONR's data and analytics capabilities.

· Flexible and agile IT infrastructure enabling rapid response to evolving needs.

2.3 Technical Tasks/Requirements

2.3.1 TASK 1 – PROJECT MANAGEMENT

The Contractor shall provide comprehensive project management to ensure effective planning, execution, monitoring, and control of all work performed under this PWS. The Contractor shall integrate cost, schedule, and technical performance across all task areas to achieve the objectives of this requirement.

Project management activities shall include maintaining an approved Project Management Plan (PMP), Integrated Master Schedule (IMS), and associated risk and configuration management processes in accordance with applicable CDRLs. The Contractor shall ensure effective coordination and communication with the ONR, Contracting Officer’s Representative (COR), and other stakeholders to support timely issue resolution and program transparency.

The Contractor shall plan and execute Transition-In and Transition-Out activities to ensure continuity of operations and orderly handoff of responsibilities. The Contractor shall maintain a Quality Control Plan (QCP) to ensure consistent performance and compliance with ONR requirements.

All management reports, plans, meeting documentation, and related data required under this task shall be prepared and delivered in accordance with the Contract Data Requirements List (CDRLs). The Government will evaluate project management performance in accordance with the Quality Assurance Surveillance Plan (QASP).

2.3.2 TASK 2 – TECHNICAL EXPERTISE

The Contractor shall provide the technical expertise, analysis, and support necessary to develop, enhance, and sustain ONR’s Data and Analytics (D&A) environment. This includes evaluating IT solutions, supporting data and analytics operations, developing visualization and analytic tools, and maintaining technical documentation.

2.3.2.1. Solution Evaluation and Innovation

The Contractor shall identify, evaluate, and recommend new and emerging technologies, tools, and methodologies to improve ONR’s D&A capabilities. This includes assessing potential solutions for cost, performance, scalability, and compliance with Government standards, and providing formal recommendations for consideration by ONR leadership.

2.3.2.2 Data and Analytics Operations

The Contractor shall sustain and enhance ONR’s D&A environment, providing specialized user and help desk support, data management, and database administration. Tasks include integrating structured and unstructured data sources, maintaining data pipelines, and ensuring the reliability, accuracy, and timeliness of analytics products.

2.3.2.3 Analytic Tools and Visualization

The Contractor shall design, develop, and sustain authorized data visualization and business intelligence (BI) tools to support ONR mission priorities. Work includes developing new dashboards, visualizations, and analytical products; maintaining legacy BI applications; and ensuring accessibility, usability, and compliance with ONR design standards.

2.3.2.4 Technical Documentation and Knowledge Management

The Contractor shall develop and maintain comprehensive technical, code, and process documentation for all D&A systems and tools. This documentation shall enable continuity of operations, knowledge transfer, and compliance with ONR and DoD information assurance requirements. Documentation shall be reviewed and updated at least annually or upon major system changes.

2.3.2.5 Continuous Improvement

The Contractor shall support ONR’s culture of continuous improvement by assessing the effectiveness of D&A tools, processes, and data pipelines; identifying efficiencies; and recommending enhancements that align with ONR’s evolving mission and data strategy.

All associated deliverables, data products, and reporting requirements are defined in the applicable CDRLs. Performance standards and metrics for this task area are defined in the QASP.

2.3.3 TASK 3 – TECHNICAL INFRASTRUCTURE

The Contractor shall provide comprehensive technical infrastructure support for all cloud and web-based systems, applications, and tools supporting the Office of Naval Research (ONR) Data and Analytics (D&A) environment. The Contractor shall ensure the environment remains secure, scalable, reliable, and compliant with applicable DoD and ONR cybersecurity and data protection policies.

The Contractor shall maintain and optimize cloud-hosted infrastructure environments supporting the D&A ecosystem, including development, test, and production tiers. Activities shall include configuration management, capacity planning, and resource optimization to ensure effective and efficient operations within ONR-approved, FedRAMP-authorized cloud environments (e.g., AWS GovCloud or equivalent).

The Contractor shall ensure compliance with all applicable cybersecurity, privacy, and authorization requirements for hosting and processing sensitive information, including Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), and mission-critical data up to Impact Level 5 (IL5). The Contractor shall support Assessment and Authorization (A&A) activities, maintain required technical documentation and artifacts, and coordinate with ONR’s cybersecurity personnel to ensure continuous authorization and risk management.

The Contractor shall develop, maintain, and enhance backend services, application programming interfaces (APIs), and integration mechanisms that enable secure and efficient data exchange across ONR’s data and analytics platforms. All systems shall be documented, version controlled, and maintained in accordance with ONR configuration management standards.

The Contractor shall ensure the ONR D&A Portal and related user-facing applications are accessible, intuitive, and reliable. User interfaces shall comply with Section 508 accessibility requirements and provide consistent, secure access for authorized ONR stakeholders.

If ONR transitions to new software, cloud environments, or analytic platforms during the period of performance, the Contractor shall support the migration, integration, and sustainment of those technologies to ensure uninterrupted service delivery and data availability.

All associated data products, plans, and documentation requirements are defined in the applicable Contract Data Requirements Lists (CDRLs). Performance standards and surveillance methods related to this task area are addressed in the Quality Assurance Surveillance Plan (QASP).

3.0 PERSONNEL REQUIREMENTS

The personnel qualifications, roles, and Full-Time Equivalent (FTE) levels described in this section represent the Government's preliminary, notional estimate required to successfully execute the objectives of this PWS. This information is provided as a baseline for industry to frame responses to the Request for Information (RFI). The Government is explicitly seeking feedback on this proposed staffing plan and encourages respondents to propose alternative staffing models, labor categories, and/or FTE levels that they believe would be more effective or efficient in achieving the desired outcomes.

3.1 General Personnel Requirements and Qualifications

The Contractor shall provide qualified personnel with the skills, experience, and certifications necessary to perform all tasks identified in this PWS. Personnel shall be capable of working independently and collaboratively in a professional environment. The Contractor shall maintain adequate staffing levels to ensure continuity of operations and shall ensure all required certifications remain valid throughout the period of performance. Documentation verifying personnel qualifications, certifications, and clearance levels shall be maintained and provided to the Government upon request.

All Contractor personnel must meet the following minimum qualifications:

· Be U.S. citizens.

· Possess an active Secret security clearance at the time of onboarding and have a minimum validity period of two years remaining.

· Personnel performing Information Assurance (IA) or privileged-access functions shall hold current certifications recognized under DoD 8570.01-M and DoD 8140.03, appropriate to their assigned roles.

· Candidates must hold at least one Environment Certificate with a minimum validity period of one year.

3.2 Specific Personnel Requirements and Qualifications

3.2.1 Position 1: Technical Project Manager 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Ten (10) years of experience providing Information Technology (IT) services to the Department of Defense, showing:

· Experience with oral and written communications with government and military technical experts, and senior-level government and military personnel.

· Database management and maintenance, software management and testing, and website development and maintenance.

· Five (5) years of experience in information technology project management experience, including COMPTIA Security+ CE and Certified SCRUM Master or PMP certification.

· Five (5) years of experience in project management activities including cost management, schedule estimation, contract performance management, risk management, requirements analysis, and quality assurance.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in a Computer Science or related field. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.2 Position 2: Full Stack Developer – 4 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Five (5) years of experience designing, developing, testing, and deploying both front-end and back-end components of web applications and systems.

· Five (5) years of experience in the entire software development lifecycle, from requirements gathering and design to testing and deployment, while adhering to coding best practices, security standards, and contributing to system documentation.

· Five (5) years of developing high-quality, maintainable code and participating in code reviews and design discussions.

· Five (5) years of experience troubleshooting and resolving software defects and developing and executing test plans.

· Demonstrate expertise working with Federal financial systems and adhering to established coding standards and security best practices.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in IT, Computer Science or related field. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.3 Position 3: Data Architect – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Five (5) years of data architecture design experience with a focus on enterprise architecture and ETL

· Five (5) years of data modeling experience, creating both logical and physical designs.

· Two (2) years of experience conducting data architecture and ETL in or for an S&T mission focused organization.

· Two (2) years of experience conducting data architecture and ETL in or for the DoW or Federal Agency.

· Experience designing Online Transaction Processing (OLTP), Online Analytical Processing (OLAP), and various reporting systems.

· Experience providing architecture and designs for Database, Business Intelligence, Data Integration, and Master Data Management, including integrated Cloud-based solutions.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in IT, Computer Science or related field. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.4 Position 4: S&T Data Analyst – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Five (5) years of experience utilizing data-driven methodologies to perform S&T assessments and horizon scans to support decision making at a federal S&T organization.

· Two (2) years of experience performing impact analysis of S&T on military capabilities in or for a DoW organization.

· Experience creating analytical products that support strategic portfolio decision-making for senior leadership in a Science & Technology (S&T) environment.

· Experience in bibliometric analysis, patent analysis, science of science, S&T indicators, and S&T forecasting.

· Knowledge of statistical methodologies, data analysis techniques, data management, dashboards, modeling, querying, and workflows. Strong IT and mathematical skills are required.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in Math, Statistics, Operations Research, or related field.

3.2.5 Position 5: Data Scientist – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Five (5) years of experience in data science.

· Two (2) years of experience in data science tool development with focus on S&T and defense capabilities.

· Two (2) years of experience in data science tool development tool with focus on performing impact analysis of S&T on military capabilities in or for a DoW organization.

· Experience in developing data pipelines for streaming and batch processing for cleansing, standardizing, normalizing, and enriching incoming datasets to support data analytics.

· Proficient in creating artificial intelligence and machine learning models.

· Experience in three or more of the following: clustering and topic modeling, automated query generation, natural language processing of unstructured data, geospatial analysis, entity disambiguation, network analysis, bibliometric/citation analysis, econometric analysis, relationship extraction and S&T forecasting.

· Experience with Python, R, and at least two to four similar languages for code development for distributed computing.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in Math, Statistics, Operations Research, or related field.

· Experience with Elastic Search/Kibana, Neo4j, and similar cloud-based data environments.

3.2.6 Position 6: Cloud Infrastructure/ DevSecOps/ Solutions Architecture – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Four (4) years of Dev/Sec/Ops or MLOps development experience combined.

· Two (2) years of Dev/Sec/Ops development experience in or for an S&T mission focused organization.

· Two (2) years of Dev/Sec/Ops development experience in or for a DoW or Federal Agency.

· Experience leveraging tools and technologies associated with CI/CD pipelines.

· Experience in developing scalable and robust environments for data analysis and processing, including load balancing, API caching, and microservices.

· Experience with cloud-based security management tools (IDS/IPS/SIEM) and implementing security best practices for client-server architectures in cloud deployments.

· Experience parsing security data from SIEM solutions and audit logs.

· Demonstrated ability to identify opportunities for process and policy improvements, particularly related to Continuous Integration/Continuous Deployment (CI/CD), and to implement approaches maximizing development tools and processes.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in IT, Computer Science or related field. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.7 Position 7: Data Engineer – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Four (4) years of dedicated, hands-on experience in data engineering.

· Four (4) years of demonstrated experience building and maintaining data pipelines in a cloud environment (AWS or Azure).

· Experience developing, implementing, and maintaining robust, scalable, and secure data pipelines (ETL/ELT).

· Experience performing data transformations and quality checks.

· Experience automating data flows using Infrastructure as Code (IaC) principles.

· Demonstrates a deep understanding of Python, SQL, and a distributed processing framework (e.g., Apache Spark).

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in IT, Computer Science or related field. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.8 Position 8: Business Intelligence (BI) Developer/Data Visualization Specialist – 1 FTE

Qualifications:

1. Required Experience, Knowledge, Abilities, and Certifications:

· Four (4) years of dedicated, hands-on experience in the overall design, development, and governance of all BI dashboards and reports.

· Demonstrates a deep understanding of the principles established by industry leaders like Edward Tufte (data-ink ratio, chartjunk), Stephen Few (choosing the right chart types), and Cole Nussbaumer Knaflic (storytelling with data).

· Experience in leveraging pre-attentive attributes (e.g., color, size, shape, position) to guide the user's eye and convey information instantly, plus expertise in User Experience (UX) to ensure dashboards are intuitive, easy to navigate, and answer business questions with minimal cognitive load.

· Two (2) years of development experience with focus on performing impact analysis of S&T on military capabilities in or for a DoW organization.

2. Desired Experience, Knowledge, Abilities, and Certifications:

· A Bachelor’s degree from a fully accredited college or university in a quantitative field or one involving strong quantitative coursework. A minimum of five (5) years of experience providing IT services to DoW may be substituted in lieu of a Bachelor’s Degree.

3.2.5 **Notional** FTE Summary Table:

Note 1: Expected FTEs are to report the first day of task order performance.

Note 2: Government-recognized Information Assurance (IA) certifications are defined in DoD 8570.01-M and DoD 8140.03. These manuals establish the official IA workforce certification categories and levels (IAT, IAM, IASAE) and list all qualifying certifications recognized by the Department of Defense.

Note 3: All identified resources must provide proof of certification in their required IA function.