RFI SOW R8-RIC HVAC Support 090426.pdf

GENERAL SERVICES ADMINISTRATION

REQUEST FOR INFORMATION (RFI)

RFI No. 090426

GSA IT

STATEMENT OF WORK (SOW)

for FY26 Region 8 ROB RIC HVAC Support Services

Facilities Infrastructure Management Branch (IXBM)

Issued by:

Federal Acquisition Service (FAS) Office of Centralized Acquisition Services (OCAS)

Office of Internal Acquisition Service Center (OIASC)

September 4, 2026

Responses due by:

12PM EST, Thursday, September 10, 2026

THIS IS A SOURCES SOUGHT NOTICE FOR THE PURPOSE OF MARKET

RESEARCH ONLY - NO AWARD WILL BE MADE AS A RESULT OF THIS NOTICE

This is not a request for a proposal. This is not a solicitation. Nor does it restrict the Government as to the ultimate acquisition approach. The General Services Administration (GSA), Office of Chief Information Officer – GSA IT (ID), is issuing this RFI notice to measure the interest and availability of vendors that are experts, managers, analysts and/or specialists that can lead, implement, and support a wide range of support services.

In accordance with Federal Acquisition Regulation (FAR) 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. This notice is for informational purposes only.

I. INTRODUCTION

The purpose of this Request for Information (RFI) is to identify qualified Vendors who can meet the General Services Administration’s (GSA) Office of Chief Information Officer – GSA IT (ID), Facilities Infrastructure Management Branch (IXBM) requirements for continuity of service and maintenance support for HVAC and hardware at Region 8, Regional Information Center (RIC) as described in Section II.0 of this RFI.

Any contract/order that might be awarded based on information received or derived from this market research will be subject to the competitive process.

The Government is not responsible for any cost incurred by industry in furnishing this information. This notice is not to be construed as a commitment by the Government to contract for services. Please be advised that the Government will not pay for any information provided as a result of this notice and will not recognize or reimburse any costs associated with any RFI submission.

Not responding to this RFI does not preclude participation in any future Request for Proposal (RFP), or Request for Quote (RFQ), if any is issued. Any information submitted by respondents to this RFI is strictly voluntary. All submissions become Government property and will not be returned.

This RFI is to exclusively gain knowledge of the interest, capabilities, and qualifications of various companies; it is not to be construed as a commitment by the Government. A contract will not be awarded as a result of this RFI. No reimbursement will be made for any costs associated with providing information in response to this RFI or any follow-up information requests. Failure to respond will not in any way prevent a potential offeror from participating in future solicitation. All information provided will be given consideration and may influence the development of future solicitation requests.

II. STATEMENT OF WORK (SOW)

1.0 General. This is to establish an agreement to provide support services for HVAC hardware in the Regional Infrastructure Center at the Region 8 Regional Office Building, Denver, CO.

1.1 Introduction. The Regional Infrastructure Center (RIC) at the Region 8 Regional Office Building houses critical GSA IT infrastructure hardware for the region's IT services. Managing the environmental conditions of the RIC’s physical space is a critical aspect for maintaining the stable function of the IT hardware in that space.

Temperature control is an important component of managing environmental conditions.

2.0 Background. The existing HVAC units in the Region 8 Regional Infrastructure Center (RIC) provide vital cooling services to keep the room temperature in a range required for the stable function of the GSA IT hardware. These HVAC units need hardware support services required as the performance of regular manufacturer recommended preventive maintenance to ensure continuous operation. This hardware also needs to provide for response for critical outages and repair services for unexpected critical hardware events that need an immediate response to mitigate or correct potential interruptions in temperature control for the space.

3.0 Scope. The purpose of this document is for GSA to establish a service support agreement for a manufacturer certified service provider to perform hardware support services for the GSA HVAC hardware supporting the Region 8 Regional Information Center. The hardware to be supported is manufactured by Liebert.

4.0 Deliverables. The required service support agreement provides for services such as:

● Performance of hardware service support as prescribed by manufacturer’s requirements.

● Provide to GSA the manufacturer’s references for

○ Support and service schedules

○ Hardware documentation references

● Maintain the hardware so as to be certified as operating according to manufacturer’s specification

● Provide to GSA service performance documentation as a record of all hardware services performed (repairs, unscheduled/as needed corrections, inspections, etc). This includes documentation before and after work performed such as:

○ Provide to GSA a method of procedure, statement of work, or work summary prior to the performance of scheduled maintenance or emergency repair services

■ Minimum of three weeks in advance of scheduled preventive maintenance services

■ At soonest opportunity for emergency response repair services

○ Provide to GSA a detailed report of work performed and hardware performance status with any recommended follow up work that is needed

● Provide to GSA a phone support service that includes:

○ 24x7 tech support number for operations questions, troubleshooting, and reporting critical issues

○ Be able to speak directly to tech support without leaving a voice mail

■ If voice mail is unavoidable, a response to GSA IT is required within thirty (30) minutes

■ Provide a defined escalation procedure with a defined required response time in the event that GSA cannot contact or receive a reply to vm from support

● Complete cost of activities are to be billed to GSA as shown below

○ Associated parts, labor, and travel to complete preventive maintenance, as needed repairs, and tech dispatch to site shall be included as part of this agreement and be at no additional cost to

GSA

○ Any parts, consumables, or other costs that are considered to be additional cost to GSA must be identified

● On site tech support response to dispatch tech to site to include:

○ 24x7 on site response for hardware with critical risk or lacking redundancy

○ 4-6 hour on-site response time

○ Technicians dispatched to site are to be qualified to work on the hardware being maintained by this agreement

● Preventive maintenance must include the following:

○ Scheduling of preventive maintenance

○ The Vendor must schedule all tech visits to complete preventive maintenance activities with the GSA point of contact as designated by the GSA Technical Point of Contact. The maintenance schedule is based on manufacturer’s recommendations.

○ Perform an environmental inspection of the space where hardware is located to advise GSA of any conditions that could affect hardware operation and make recommendations to remediate them

○ Provide firmware upgrades and perform them in compliance with GSA requirements.

■ To be included

● As part of preventive maintenance

● Upon recommendation and schedule from the hardware manufacturer

● When called upon as needed

■ GSA approval is required before performing firmware upgrades

○ Methods of procedures or other such instructions for service activities are to be provided to GSA IT upon request

○ Reports for the results of preventive maintenance are to be provided to

GSA

● Service provider or other third party monitoring by direct connection to hardware is not needed and is not permissible without GSA approval

● Vendors must be authorized reseller/service providers of hardware and capable of providing supporting the following Liebert manufactured models:

Unit Model Number Unit Serial Number QTY

VNSA16-ICOM C11G860440 1

DCSL60K-A 1129C36499 1

DCSL60K-A 1129C36525 1

DCSL60K-A 1130C36568 1

DCSL60K-A 1130C36583 1

CR020RA1A7X150 N11FBM0063 1

CR020RA1A7X150 N11FBM0064 1

CR020RA1A7X150 N11FBM0065 1

CR020RA1A7X150 N11FBM0066 1

5.0 Period of Performance. The anticipated period of performance (POP) is for one

(1) year base, from the date of award (DOA) and two (2) option years.

6.0 Contract Type. This award will be a firm-fixed price. The basis of the award will be lowest priced, technically acceptable.

7.0 Place of Performance.

The hardware is located at:

Denver Federal Center Building 41 W 6th Ave & Kipling Street Denver, CO 80225

8.0 FOB Destination.

Denver Federal Center Building 41 W 6th Ave & Kipling Street Denver, CO 80225

9.0 Privacy Act. Work on this project may require that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

10.0 Security. Unclassified.

11.0 Contract Administration

The Contracting Officer (CO) is the only person authorized to make or approve any changes to any of the requirements of this RFI, this authority remains solely with the CO. All questions concerning the order shall be directed to the CO. The Vendor shall contact the CO with any questions regarding performance issues.

Contracting Officer Monica Golibart - FEBFA Office of Administrative Services Office of Internal Acquisition Service Center Email:monica.golibart@gsa.gov

Contracting Officer’s Representative Teresa Halsell - IXR Business Resilience Management Division

Office of Digital Infrastructure Technologies (IXR)

GSA IT

Phone: 202-208-7440 Email: teresa.halsell@gsa.gov

III. REQUIREMENTS

1.0 Information from Industry

Provide the following information in your response to this RFI:

● Capability Statement describing contract vehicle, experience, and reseller authorization status

● Value statement describing corporate experience and best practices

● Discuss qualifications, certifications the firm possess to meet the requirements of the RFI

● Provide a narrative recommendations for best contract vehicles for the acquisition, maintenance of HVAC hardware support, preventive maintenance and critical services such as outages and repair for unexpected events

● Provide the Vendor North America Industry Classification System (NAICS) Code applicable to this acquisition and Software Publisher and SIN Category applicable to this acquisition

2.0 RFI Response Format

2.1 RFI responses must conform to the below format and provide the following information: (No questions will be accepted by telephone.)

Please limit the response to questions to the following:

● Responses may not exceed five (5) single spaced pages;

● Times New Roman, Font Size 11, in MS Word

● One sided, letter size (8.5”x11”), 1 (one) inch margins,

● Summarizing their recommended approach for the government

2.2 Cover Letter

Cover Page - One (1) page - The cover page of all submissions shall contain the following information:

● Company Name;

● Company Description;

● Primary Point of Contact Name, Address, Telephone Number, and Email

Address;

● Headquarter Location, Telephone Number;

● NAICS Code(s); and

● Business Size and any socio-economic status claimed by the Respondent.

● Date submitted; and

● Any applicable GSA Federal Supply Service Schedule contracts or any other existing Federal Government contract vehicle.

2.3 Business Information:

a) Name of company:

b) URL of company:

c) Unique Entity ID (UEI) Number:

d) CAGE Code, if applicable:

e) NAICS (North American Industry Classification System) Codes:

f) POC, Telephone Number(s), Address, and e-mail address:

g) Business size:

h) Any business socio-economic categories applicable:

Note: Some firms may have more than one socio-economic category, identify all that apply such as: Small Business: Small Disadvantaged Business concerns (SDB) including, 8(a) business development participants, which includes: Alaskan Native Corporations, Indian-Owned concerns: and Native Hawaiian Organization- Owned: HUBZone (HZ), Veteran-Owned Small Business concerns (VOSB):

Service-Disabled Veteran-Owned Small Business concerns (SDVOSB):

Economically Disadvantaged Women-Owned Small Business (EDWOSB) concerns: and Women-Owned Small Business (WOSB) concerns eligible under the WOSB Program.

i) Federal contract vehicle or vehicles under which the solution can be provided, including contract number (if applicable):

j) Is the offered solution priced in your GSA Schedule contract?

k) Registered in the System for Award Management (SAM) (Yes/No):

3.0 RFI Response Instructions

The Vendor shall provide a capability statement that is clear, concise and complete;

describing the firm's competencies and ability to meet the government’s requirements.

GSA reserves the right to not respond to any or all emails or materials submitted, or to contact the company for clarification of any information submitted in response to this RFI.

All GSA current requirements identified herein are subject to change at any time.

For the purposes of this RFI, the term “vendor” refers to those members of industry providing responses to this RFI.

The vendor should identify any proprietary information in their RFI response.

Proprietary materials will neither be distributed nor discussed with any other vendor.

The use of information submitted to the Government as a result of this RFI will be at the discretion of the Government. The Government will not provide comments to any vendor’s submission. However, responses to the information submitted may be reflected in the final Statement of Work.

4.0 Marking Requirements

The header and footer of each page containing interested source proprietary information shall be marked with the legend “PROPRIETARY INFORMATION.” Further, the particular paragraph(s) section(s), etc. containing the actual proprietary information shall be clearly high-lighted or otherwise marked by the Respondent.

5.0 RFI Questions

Questions regarding this RFI shall be submitted to the Contracting Officer, Monica Golibart, monica.golibart@gsa.gov with the email subject header “RFI Region 8 ROB RIC HVAC Support Services - {your company name}” by Month Day, 2026, by 4:00 p.m., Eastern Standard Time (EST).

GSA will provide a consolidated response to all questions prior to the RFI close date.

No questions will be accepted after the specified time and due date to submit questions.

Each question submitted must cite the RFI Section number/title/RFI question number for which the question pertains, unless the question is general in nature and not specific to a particular portion(s) of the RFI.

Do not include the following in your response:

● Proposals or offers;

● Requests to be considered for award or to be notified of a future solicitation;

● Requests to be added to a mailing or distribution list;

● Questions or comments not related to this RFI; or

● Classified information.

Please Note:

This is an RFI. No solicitation exists; therefore, do not request a copy of the solicitation.

If a solicitation is released, it will be synopsized in Sam.gov or GSA eBuy for GSA Schedules. It is the potential offeror’s responsibility to monitor the release of any solicitation. The information provided in this RFI is subject to change and is not binding on the Government. GSA has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

6.0 RFI RESPONSE

Responses are due no later than 12PM EST, Thursday, September 10, 2026.

All responses received after the due date will not be considered. The Government is not obligated to review responses to the RFI received after the deadline specified above.

Please be advised that all submissions become Government property and will not be returned. Only electronic submissions in “.doc”, “.docx”, or “.pdf” file formats will be accepted.

7.0 FINAL COMMENTS

This is an opportunity to provide meaningful feedback in the early stages of the market research and the pre-solicitation of RFI Region 8 ROB RIC HVAC Support Services.

Your thoughtful participation is encouraged. It is an opportunity for good corporate citizenship and to show your best interest in a more effective and efficient government.

As a major conduit to many of your goods and services for federal agencies, states, and local/tribal governments, GSA’s improvement can also be realized in an improved marketplace for your company.