RFI Questionaire.docx
DOCX document 36 KB Posted
- Attached to
- USMC Wounded Warrior Call Center RFI
- Solicitation number
- M0026425RFI0023
- Issued by
-
United States Marine Corps
About this file
This Request for Information (RFI) seeks market research for supporting the United States Marine Corps Wounded Warrior Regiment's Call Center Outreach and Support requirement. The anticipated NAICS code is 624190 'Other Individual and Family Services', with a Product Service Code of G099 'Family Services'. Marine Corps Installations National Capital Region- Regional Contracting Office (MCINCR-RCO) is conducting market research to identify potential small business sources and gather feedback on the draft Performance Work Statement.
Vendors are requested to submit responses by 20 June 2025 at 10 a.m. Eastern time to specified email addresses. The RFI requires detailed information including organizational details, potential contract vehicles, and responses to 12 specific questions covering capabilities, service delivery, pricing considerations, and potential obstacles. Submissions are limited to 12 pages, and respondents are asked to provide insights on service performance, contract structure, and key evaluation criteria. This RFI is not a solicitation and does not guarantee a future contract award.
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Other files
| File | Type | Posted |
|---|---|---|
| Draft PWS.pdf |
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Text version
Request for Information
M00264-25-RFI-0023
DISCLAIMER
THIS IS A REQUEST FOR INFORMATION (RFI) NOTICE ONLY. THIS IS NOT A REQUEST FOR PROPOSAL, QUOTE, OR BID. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT FROM THIS RFI. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS RFI. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS RFI IS STRICTLY VOLUNTARY.
INTRODUCTION
Marine Corps Installations National Capital Region- Regional Contracting Office (MCINCR-RCO), has a requirement to provide support to the United States Marine Corps Wounded Warrior Regiment’s Call Center Outreach and Support requirement.
The anticipated North American Industry Classification System (NAICS) code is 624190 ‘Other Individual and Family Services. The anticipated Product Service Code (PSC) for this requirement is G099 ‘Family Services’.
Feedback on this requirement is strongly encouraged. This is a market research tool used to identify market capability and solutions (to include feedback on the attached draft Performance Work Statement (PWS)), as well as the availability and adequacy of potential small business sources prior to determining the method of acquisition and issuance of award. MCINCR-RCO requests businesses submit their RFI response to the below email addresses.
RESPONSE SUBMISSION
Response to this RFI should address the following:
1. Name of Organization, CAGE Code, UEI, Telephone Number, physical and email address, primary point of contact information, and the organization’s socioeconomic size status.
2. Appropriate NAICS code, if other than 624190, for the services described in this notice with an explanation as to why this code(s) would be a better option;
3. Contract vehicles (GSA Federal Supply Schedule, GSA OASIS, or any other Government Agency contract vehicle), of which your business is a schedule/contract holder and could be used to procure the PWS services. (Lack of does not preclude a business from responding to this notice.)
4. Answers to the below questions specific to this requirement:
a) Does your company have the capability to perform all required services in the draft PWS or will you need to subcontract out certain areas? If so, how much (%) would your company need to subcontract to other firms?
b) Can you support this effort? If so, describe your company’s similar or previous experience with the work required in the draft PWS.
c) What are some industry norms for procuring these services?
d) Does the requirement as a whole lend itself to being performance based? Why or why not?
e) What areas of the PWS seem restrictive? Why? What are your suggestions to make areas less restrictive?
f) What areas of the PWS seem vague? Why? Please identify the areas and a recommended remedy.
g) What obstacles would prevent your business from submitting a future quote for this requirement? What is/are the solution(s)?
h) What are the key discriminators to consider for evaluation of the proposals?
i) Does your company have the ability to self-backfill all locations during times of vacancies, vacations, call-outs, etc.?
j) Are the required services considered professional or are they subject to the Service Contract Act? Why?
k) What areas of the PWS cannot be fixed-price? Why not?
l) What additional or historic information do you need to propose firm-fixed prices?
Answers to the questions should be clear and precise, therefore submissions are limited to no more than 12 pages.
Vendors who wish to respond to this notice should send their response via email no later than 20 June 2025, 10a.m. Eastern time to:
Bradley.Hoover@usmc.mil; Teri.Bischof@usmc.mil; and cc: Cynthia.Guthridge@usmc.mil.
File details come from the government source that posted it. Updated .