RFI - Property Management - Full.pdf

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RFI - Property Management Services
Solicitation number
RFI-117056
Issued by
Accomack County, Virginia

About this file

This Request for Information (RFI) issued by the Accomack-Northampton Regional Housing Authority (A-NRHA) and the Eastern Shore of Virginia Housing Alliance (ESVHA) seeks qualified service providers for property management and maintenance services across five affordable housing complexes located on Virginia's Eastern Shore. The portfolio includes Pine Street Apartments (30 units), Bailey Road Apartments (24 units), William Hughes Apartments (34 units), Sunnyside Village (23 units), and Virginia Street (8 units), totaling 119 units. All properties operate under Section 8 Project-Based Voucher and USDA Rural Development programs. The agencies are soliciting information for four primary service categories: on-call maintenance and repair with preventive maintenance, on-call property management including rent collection and unit inspections, resident reporting and compliance monitoring, and unit turnovers including painting and cleaning. Letters of interest must be submitted by 3:00 PM on Friday, April 14, 2026, to A-NRHA/ESVHA offices or via email to ehorito@esvaplan.org. Responses may address the full portfolio or individual properties, and the agencies reserve the right to negotiate with multiple providers and make partial awards to ensure optimal service delivery.

The RFI requires that interested parties detail their experience across ten specific components, including maintenance and repair, preventive maintenance scheduling, insurance procurement and claims management for subsidized housing, rent and security deposit collection procedures, unit and common area inspections, utility service contracting, record-keeping and regulatory reporting, resident eligibility verification and selection, tenant occupancy preparation, and fair housing compliance. All service providers must comply with federal, state, and local non-discrimination laws. The A-NRHA reserves the right to reject submissions based on current workload capacity, past performance, and ability to commence work within a reasonable timeframe. Following RFI evaluation, the agencies intend to conduct interviews with prospective service providers and may proceed to contract negotiations.

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Request for Information Property Management

Accomack-Northampton Regional Housing Authority

The Accomack-Northampton Regional Housing Authority (A-NRHA) and the Eastern Shore of Virginia Housing Alliance (ESVHA), referred to as “Owners”, are soliciting information from qualified individuals and companies, referred to as “Agent”, who wish to provide the following services for five apartments complexes.

Letters may be submitted for the full portfolio OR for individual properties. The full portfolio is preferred. The Agencies reserve the right to negotiate with multiple providers and make partial awards to ensure the best service for each location.

Property Location Owner Unit s Subsidy/Program

Pine Street Apartments 6 Carter St, Onancock, VA, 23417 ESVHA 30 Section 8 / USDA RD

Bailey Road Apartments 25066 Bentlee Wy, Greenbush, VA 23357 ESVHA 24 Section 8 / USDA RD

William Hughes Apts. 16075 Lankford Hwy Cheriton, VA 23310 ANRHA 34 Section 8 / USDA RD

Sunnyside Village 4265 Wilson Court, Cheriton, VA 23310 ANRHA 23 Section 8

Virginia Street Virginia St, Exmore, VA 23350 ANRHA 8 Section 8

All properties are Section 8 Project Based and all tenants must meet federal income and household requirements.

Interested individuals or companies can provide information for any or all of the following services of interest.

Services of interest include:

1) On-call maintenance and repair, and preventive maintenance (Address Items A, B, C, J)

2) On-call property management including collecting of rents, security deposits, inspection of units and common areas, utility service and purchases (Address Items C, D, E, F, J)

3) Reporting, eligibility of residents, compliance of residents (Address Items C, G, H, J)

4) Units turns, including painting and cleaning (Address Items C, I, J)

All provision of services require compliance with federal, state and local laws prohibiting discrimination in housing.

A letter of interest addressing the Request for Information Components, as itemized, will be received until 3:00 PM, Friday, April 14, 2026, local prevailing time at the offices of the:

A-NRHA / ESVHA

The Enterprise Building

23372 Front Street P.O. Box 387

Accomac, Virginia 23301, Mailed RFI’s must be post-marked in adequate time to reach the address named above by the above deadline. RFI’s may also be emailed as a PDF attachment to ehorito@esvaplan.org. Unless canceled or rejected, the RFI will be evaluated and interviews held with prospective service providers. Negotiation for service contracts may follow.

The A-NRHA reserves the right to reject RFI’s based on the prospective contractor’s current workload, past performance, overall capacity, and inability to start work within a reasonable time.

Withdrawal of RFI’s or proposals shall be according to Procedure (ii) of Section 11.54 of the Virginia Public Procurement Act. All RFI’s received past the above deadline will be returned unopened. Please call (757) 787-2936, ext. 118, Eric Horito, Director of Housing Development, with any questions.

Request for Information Components

A. Maintenance and Repair Experience

The Agent will endeavor to maintain and repair the property in accordance with local codes and keep it in a condition acceptable to the Owner at all times. This will include but is not limited to cleaning, painting, decorating, plumbing, carpentry, grounds care, energy conservation measures and practices; and such other maintenance and repair work as may be necessary, subject to any limitations imposed by the Owner in addition to those contained herein.

Please list your experience with the above specifications.

B. Preventative Maintenance Experience

The Agent will develop a preventive maintenance schedule including but not limited to, periodic inspections of the units; tenancy commencement and termination checklists; inventory control;

common area maintenance; equipment maintenance; exterior maintenance on a seasonal basis; and painting, decorating, and replacement timetables, as necessary.

Please list your experience with the above specifications.

C. Insurance

The Owner will inform the Agent of insurance to be carried with respect to the property and its operations, and the Agent will cause such insurance to be placed and kept in effect at all times.

mailto:ehorito@esvaplan.org

The Agent will investigate and furnish the Owner with full reports on all accidents, claims, and potential claims for damage relating to the property, and will cooperate with the Owner’s insurers in connection therewith.

Please detail your experience with insuring subsidized rental housing.

D. Collection of Rents, Security Deposits and Other Receipts experience.

The Agent will collect when due all rents, charges, and other amounts receivable on the Owner’s account in connect with the management and operation of the property. Such receipts will be deposited immediately in a separate bank account in a bank whose deposits are insured by an agency of the United States Government. The Agent will have authority to draw thereon for any payments to be made to discharge any liability or obligations incurred in accordance with this Agreement. The Agent will collect, deposit, and disburse security deposits, if required, in compliance with any State or local laws governing tenant security deposits. Security deposits will be deposited by the Agent in a separate account, at a Federally insured institution. Agent shall cause to be remitted to Owner at the end of each calendar quarter all funds in each account, less such sums as may be reasonably necessary to provide for all necessary expenditures for the then month.

Please detail your experience with the above requirements.

E. Inspection of Units and Common Areas experience.

The Agent shall make no less than a semi-annual inspection of all dwelling units, or more often if directed by the Owner, and prepare a scheduled plan for correction of all deviancies noted during such inspections.

Please detail your inspection experience.

F. Utility Service and Purchases

The Agent make contracts for garbage and trash removal, fuel, oil, extermination, snow removal, elevator maintenance, and other necessary services. Further, the Agent shall place orders for such equipment, tools, appliances, materials, and supplies as are necessary to maintain and repair the property properly. When taking bids or issuing purchase orders, the Agent shall be under a duty to secure any discounts, commissions, or rebates as a result of such purchase.

Please detail your utility service and purchase experience.

G. Reporting

The Agent shall establish and maintain a comprehensive system of records, books, inventory and accounts in a manner satisfactory to the Owner. The Agent shall prepare, execute, and file all forms, reports, and returns required by law in connection with the employment of personnel, including unemployment insurance, workmen’s compensation insurance, disability benefits, social security, and other similar insurance benefits or taxes now in effect or hereafter imposed.

Please detail your reporting experience.

H. Eligibility of Residents & Compliance with Federal, State and Local Programs

The Agent will prepare a procedure to select residents in accordance with best practices such as credit checks, household checks and land lord references as well as verify eligibility of residents and submit eligibility paperwork. A waiting list is maintained that is in compliance with the Section 8 Project Based Voucher Program.

Please detail your experience with resident eligibility and resident selection.

I. Preparation for New Tenant Occupancy

The Agent will provide unit turn services including cleaning, trash and item removal, and painting and decorating, as necessary.

Please detail your experience with preparation for new tenant occupancy.

J. Non-Discrimination

The Agent will comply with all federal, state, and local laws prohibiting in discrimination in housing on the grounds of race, color, religion, sex, age, marital status, national origin, or physical or mental handicap.

Please detail your experience with Non-Discrimination in housing.

Request for Information
Accomack-Northampton Regional Housing Authority
P.O. Box 387

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