RFI-Power Monitoring Expert (PME) and PME Application Support_03142025.pdf

REQUEST FOR INFORMATION (RFI)

Power Monitoring Expert (PME) and PME

Application Support

US General Services Administration (GSA)

Public Building Services

Office of Facilities Management (OFM)

March 14, 2025

This is a Request for Information (RFI) only. This is not a solicitation or a request for proposal and no contract will be awarded from this notice. No solicitation or final specifications are available at this time.

Request for Information Objective

The General Services Administration (GSA), Public Buildings Service (PBS), Office of Facilities

Management, is issuing this RFI to obtain responses from all interested and qualified vendors that can successfully provide the services described herein. The information provided in this RFI is subject to change and is not binding on the government.

The Government intends to utilize the information from this RFI to identify companies that can meet the Government’s requirements below, provide input on acquisition strategy, including proposed contract type, and acquisition planning schedule; the feasibility of the requirement, the contemplated NAICS code; the contemplated Federal Supply Schedule category (if applicable);

and any other industry concerns or questions.

The Government invites Respondents to submit ideas that could assist it in attaining its objectives. The Government will not reimburse Respondents for any expenses associated with responding to this RFI, though the Government sincerely appreciates Respondents' efforts and input.

Project Objective and Background

GSA seeks support for Power Monitoring Expert (PME) Software applications for advanced metering system. This will allow OFM to plan, assess, design, develop, implement, and simplify integrations and repair work for training, and projects.

The Government is seeking support for Power Monitoring Expert (PME) and PME2024 system support and maintenance. Contractor shall provide this support and maintenance to the software and ensure process in place to pull data from connected devices into the front end and confirm that the devices can be seen and are current in Power Monitoring Expert (PME). Below outlines the description of needs and itemizes the services requested for GSA’s current Power

Logic Power Monitoring Expert (PME) Energy Management System.

The intent is to manage the enterprise infrastructure (PME) related to the installed advanced meters that are capable of collecting data at least daily and connect data to a front-end advanced metering system. GSA currently has Schneider Electric Power Monitoring Expert

(PME) front end advanced metering system which is on the GSA network which has been in place since the late 2000s and requires annual software and system upgrades and maintenance. In addition, regions from time-to-time connect all or some of their metered locations to the system. The Power Monitoring Expert (PME) uses an API to send data GSA

LINK system; and GSA digital signage as well as has subscription service that allows for data to be shared with GSA's virtual auditing program. As the system has developed, natural gas, steam and water usage data feeds were added, and usage data is now being collected for those utility services. The system now connects over 580 buildings to the system. As such, it is essential that the services provided are designed with information on the system related annual software, upgrades and maintenance.

*Please note that the scope of GSA assets that will need this support will be significantly reduced. We are anticipating a 50% reduction in assets, so please take this into consideration with pricing.

RFI Response Requirements

All Interested parties shall submit the following minimum information:

● Name of company

● SAM Unique Entity ID (UEI)

● POC, Telephone Number(s), Address, and e-mail address

● Supporting narrative as applicable this RFI (10 pages maximum)

○ Capabilities Narrative

○ Generic Cost Estimate

○ Response to Additional Questions

Interested companies should submit their supporting narratives through email by 12:00PM

Eastern Time, Monday, March 24, 2025. Please send your response to, Contract Specialist, Tyrone Dallas, tyrone.dallas@gsa.gov.

Description of Need

The functions defined below shall be required for support during the performance period.

Contractor shall provide the specific requirement for each task below.

Task 1 - Requirements

● The Contractor shall provide remote support and services to manage GSA’s PowerLogic

Power Monitoring Expert (PME) Energy Management System which is a Schneider

Electric product:

● Provide remote support & services to manage GSA’s PowerLogic Power Monitoring

Expert (PME) Energy Management System and PME systems in their location including applicable service packs and updates for the PME system software when available and notification & explanation of all system updates.

● Provide dedicated remote Technical Support to GSA personnel designated for this purpose.

● Provide remote support and services to manage the Power Monitoring Expert (PME) server

○ Assign a Managed Services Engineer (MSE) to GSA account trained on GSA system mailto:tyrone.dallas@gsa.gov

○ Performs all proactive services

○ Available to take live calls

○ Returns all e-mail/ voicemails in 8 business hours

● Provide backup MSE for when out of the office.

○ Technical Support personnel, including backup, must have the required clearance needed to work on GSA systems.

● Perform the following ProActive Services Each Work Day

○ Verify the following:

■ All Meters are Online and have had activity in the past 24 hours

■ Web Interface is available

■ VPN Connection from GSA network authenticates

● Provide Assistance to onsite personnel in diagnostics and troubleshooting system problems as well as planning corrective actions.

● Troubleshoot incidents that arise from this check

*IPV 6 Requirements: Support services must adhere to IPv6 Requirements.

Operational deployment and use of IPv6 has been mandated by the Office of Management and Budget (OMB) via M-21-07. The OMB directive, issued on November 19, 2020, includes the requirement to upgrade internal client applications that communicate with public Internet servers and supporting enterprise networks to operationally use native IPv6. All Agency systems, software, and equipment, or their replacements, shall be supported by IPv6

Task 2 - Requirements

Contractor shall provide technical support, ie monitor and maintain system for the following components of GSA’s Advanced Metering System:

● Power Monitoring Expert (PME) Standard Edition

● Power Monitoring Expert (PME) Alarm Module with Load Profile Alarming

● Power Monitoring Expert (PME) Utility Bill Verification report

● Power Monitoring Expert (PME) Power Quality Module

● Power Monitoring Expert (PME) Modeling Module

● Power Monitoring Expert (PME) Advanced Visualization and Dashboard Module

● (R1) StruxureWare Power Monitoring Expert (PME) v2024

● (R2) StruxureWare Power Monitoring Expert (PME) v2024

● (R3) StruxureWare Power Monitoring Expert (PME) v2024

● (R4) StruxureWare Power Monitoring Expert (PME) v2024

● (R5) StruxureWare Power Monitoring Expert (PME) v2024

● (R6) StruxureWare Power Monitoring Expert (PME) v2024

● (R7) StruxureWare Power Monitoring Expert (PME) v2024

● (R8) StruxureWare Power Monitoring Expert (PME) v2024

● (R9) StruxureWare Power Monitoring Expert (PME) v2024

● (R10) StruxureWare Power Monitoring Expert (PME) v2024

● (R11) StruxureWare Power Monitoring Expert (PME) v2024

● Custom ETL Support for PME integration into Envizi/MUSE platform

● Non- Production Test Server Environment required for the GSA EQP process. Includes Power Monitoring Expert (PME) and all Modules along with PME to mimic/mirror the GSA’s National PME system.

● The scope assumes the systems described above are operational and remote access for troubleshooting purposes is available. (I.e. WebEx, VPN or other remote connection methods)

● The support engineer will interact with a representative from the Government Server group to ensure the Power Monitoring Expert (PME)/PME system is maintained. IE. Database maintenance.

GSA assumes responsibility for remote access systems being available for remote access and troubleshooting, ie VPN or other remote connection abilities, for Contractors who have been cleared through security clearance process.

Task 3 - Requirements

The Contractor shall provide the following:

● Provide 20 days (160 hours) of In-office work for design/ programming /configuration of newly connected meters that can be seen on GSA network to fully interconnect the new devices into GSA’s front end Power Monitoring Expert (PME) system. Task shall be billed based on hours of work needed, with minimum being 2 hours at a time per task, if 8 hours is not needed to perform the work an entire day shall not be charged.

● Provide 20 days of On-Site Start Up Commissioning work per Customer specific specification or proposal, this shall be for new advanced metering that is being installed.

● Provide 7 days of Project Management to facilitate new integrations of meters into GSA’s Power Monitoring Expert (PME) system.

Task 4 - Requirements The contractor shall provide network diagrams for 15 sites including all connected advanced meters and utility feeds in Visio and pdf format. Diagrams shall include IP Addresses, make/model of meters/ MAC addresses, port info, location of devices and pulse weights as appropriate.

Task 5 - Requirements The contractor shall provide a monthly report in csv or excel format for daily weather data for weather stations for all sites connected in PME, many sites use same station.

The report shall include 4 columns, Weather Station, Day, Heating Degree Days (HDD) and Cooling Degree Days (CDD). GSA can provide the weather stations associated with each site.

Generic Cost Estimate

Provide an estimated cost to configure and implement your technical solution based on GSA’s requirements. What are the anticipated “best guess” costs for service? Please provide for years

1 through 3.

Additional Questions

1. What is your firm’s socioeconomic status?

2. Does your firm have a GSA Schedule contract, if so, what is your schedule contract number and category?

3. Do you have experience working with GSA in the last 10 years?

4. Do you have experience with troubleshooting advanced metering systems?

5. What level of support have you provided for Advanced Metering on a weekly basis?

6. Do you have experience with GSA's Advanced Metering Infrastructure?

7. Do you have experience with other Federal Agencies Advanced Metering

Infrastructure?

8. Do you have experience with the tracking of an enterprise system and the monitoring of communication status for all meters?

9. Do you have experience working with PME?

10. Do you have experience working on the Management Console of PME which is used for metering integration?What is the estimated size of your largest advanced metering project?

11. Do you have experience with integrating and configuring installed advanced meters?

12. Do you have experience with the development of network diagrams showing the design of the metering system?

13. Do you have experience with troubleshooting meters that have lost communication due to network connectivity?

14. Do you have experience with and have knowledge of GSA IT requirements?

15. Do you have experience with the tracking of the remediation status of devices or made recommendations for the remediation of a device?

16. Are you familiar with any actions taken or response plans implemented to improve the cybersecurity of GSA or any other Federal Agency as it relates to advanced metering?