RFI Posting Confirmation.pdf

This document is a Request for Information (RFI) from the Air Force Life Cycle Management Center for a User Experience Monitoring (UXM) Program Management Office solution. The RFI seeks information from qualified vendors about a monitoring solution that can provide comprehensive visibility into IT network, systems, and application performance. Key requirements include service dependency mapping, network modeling capabilities, application performance monitoring, customization options, and support for industry standards.

The RFI is specific to the Department of Defense, with the performance location at Hanscom AFB, Massachusetts. The contract opportunity is classified under NAICS Code 541519 (Other Computer Related Services) with a Product Service Code of DA10 - IT and Telecom - Business. Vendors must submit responses by September 13, 2024, at 3:00 pm EDT, with an original publication date of August 5, 2024. The RFI emphasizes the need for a solution that can provide real-time visibility, enable root-cause analysis, support predictive problem detection, and help operators understand network traffic and infrastructure dynamics.