RFI_ORR UAC Legal Services.pdf

REQUEST FOR INFORMATION

TITLE: LEGAL SERVICES FOR UNACCOMPANIED ALIEN CHILDREN

The US Department of Health and Human Services (DHHS), Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR) is seeking to identify sources that are capable of fulfilling the objectives of this requirement.

This is a Request for Information. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capability of qualified business sources. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.

STATEMENT OF OBJECTIVES

1. PROVIDE LEGAL SERIVES TO UNACCOMPANIED ALIEN CHILDREN

The purpose of this requirement is to secure a Contractor to provide legal services for

Unaccompanied Alien Children (UAC) in, and released from, Office of Refugee Resettlement

(ORR) care. Section 462(g)(2) of the Homeland Security Act, defines a UAC as a child who: (1) has no lawful immigration status in the United States; (2) has not attained 18 years of age; and

(3) with respect to whom - (i) there is no parent or legal guardian in the United States; or (ii) no parent or legal guardian in the United States is available to provide care and physical custody.

2. SCOPE OF WORK

Under this initiative, the selected Contractor shall provide legal services to UAC housed in a network of shelters operated by state-licensed entities and other ORR-funded care providers.

Legal services include: 1) conducting legal orientations to inform children of their legal rights and what to expect throughout immigration proceedings, 2) conducting legal consultations to identify forms of legal immigration relief available to UAC, and 3) providing attorney representation and other legal assistance for UAC for the duration of the immigration proceedings (up to the funded capacity). To facilitate service delivery, the Contractor shall use contract-funded, and (to the greatest extent practicable) volunteer pro-bono attorneys and other legal representatives, to serve UAC in, and released from, ORR care. The Contractor shall establish, maintain, and grow a network of pro-bono attorneys and other legal representatives to provide services to UAC under this contract. The place of performance is nationwide.

3. BACKGROUND

ORR’s Unaccompanied Alien Children’s Program (ORR/UACP), within the Administration of Children and Families (ACF), provides temporary shelter care and other child welfare-related services to UAC subject to immigration proceedings through a network of providers. ORR only accepts UAC referred from other Federal entities and houses UAC in a network of shelters operated by state-licensed entities and other ORR-funded care providers. Shelter/residential services begin once ORR admits a UAC for placement and primarily ends when ORR releases the UAC to a suitable sponsor; the UAC turns 18 years of age, or disposition of the UAC’s immigration case resulting in the UAC’s removal, including voluntary departure, from the United States.

On March 1, 2003, Section 462 of the Homeland Security Act of 2002, 6 U.S.C. §279, transferred the functions under United States’ immigration laws regarding the care and placement of UAC from the Commissioner of the Immigration and Naturalization Service to the Director of ORR.

ORR has responsibility for the care and custody of UAC who are in federal custody due to their immigration status. ORR is also responsible for the safe and timely release of UAC to appropriate sponsors. In making release decisions, the Homeland Security Act directs ORR to consider 1) the likelihood of a UAC’s appearance before all hearings or proceedings; 2) protections from traffickers and other seeking to harm UAC; and 3) settings that reduce the possibility of a UAC endangering themselves or others. The Trafficking Victims Protection

Reauthorization Act (TVPRA) of 2008, 8 U.S.C. §1232, further requires a determination that a proposed sponsor is capable of safeguarding a UAC’s physical and mental well-being.

Further, the TVPRA 2008 as codified at 8 USC §1232(c)(5) requires, “[T]he Secretary of Health and Human Services shall ensure, to the greatest extent practicable and consistent with section

292 of the Immigration and Nationality Act (8 U.S.C. 1362), that all unaccompanied alien children who are or have been in the custody of the Secretary or the Secretary of Homeland

Security, and who are not described in subsection (a)(2)(A), have counsel to represent them in legal proceedings or matters and protect them from mistreatment, exploitation, and trafficking.

To the greatest extent practicable, the Secretary of Health and Human Services shall make every effort to utilize the services of pro bono counsel who agree to provide representation to such children without charge.” These requirements are further defined in the ORR UAC

Program Foundational Rule 45 CFR § 410.1309 Legal services.

Many UAC have faced traumatic situations in their home countries, such as dire poverty, violence, gang recruitment, human trafficking, domestic violence, abuse, or neglect. Some UAC also very young, have little or no formal education, and are primarily non-English speaking.

Therefore, the Contractor shall ensure all services provided hereunder are attuned the varied and individual needs of the UAC including being developmentally appropriate, culturally competent, and trauma informed.

4. PERIOD OF PERFORMANCE

An anticipated five (5) year period of performance with a 12-month base period and four (4), 12-month option periods. Option periods are subject to availability of funds and the

Government may exercise options unilaterally.

5. STATEMENT OF OBJECTIVES

The Contractor(s) shall provide legal services and other assistance to UAC in, and released from

ORR care, nationwide. The Contractor shall use developmentally appropriate and culturally competent techniques and methods to assist UAC navigate the complex immigration system to the extent practicable. All services under the Contract shall meet the following four (4) objectives:

OBJECTIVE I: CONDUCT LEGAL ORIENTATIONS

OBJECTIVE II: CONDCUT LEGAL CONSULTATIONS

OBJECTIVE III: PROVIDE DIRECT REPRESENTATION AND OTHER LEGAL ASSISTANCE

OBJECTIVE IV: DATA TRACKING, ANALYSIS, AND REPORTING

6. RECOMMENDATIONS FOR SUCCESS

As the population supported under this contract is foreign born, the Contractor shall have access to a large pool of bilingual candidates and have ready and ongoing access to language/interpretive services and other innovate communication methods to engage and serve UAC. The Contractor shall deploy in-person and remote services using various assistive devices such as online tools, smart-phone based applications, native-language based resource tools, and other rapport building methods. Partnerships with local, regional, and national legal and social service organizations including universities, educational institutions, and alumni associations is highly encouraged. ORR recommends the use of teaming agreements to ensure the proposed solution is successful and can accommodate the geographic scope of this endeavor. Possessing corporate capabilities serving UAC and/or similarly situated at-risk, minor and/or migrant populations is critical to the success of this effort. The successful Contractor shall draw on volunteer, pro-bono legal services networks and develop an effective recruitment and retention strategy designed to grow and expand the network of volunteer and pro-bono representatives without direct-ORR funding to service UAC housed in ORR’s network of care providers and those released from ORR custody.

7. PROPOSED SOLUTION

ORR expects the Contractor to develop a Performance Work Statement (PWS) that aligns with existing ORR policy and procedures. The Contractor shall detail all factors considered in establishing its proposed solution to include how they will achieve each of the four (4) objectives identified earlier in this document. The Contractor should consider the following factors: locations where ORR shelters operate, locations where sponsors reside, proximity to large pools of highly qualified, trained legal representatives including attorneys and paralegals, availability of bilingual candidates, access to technological solutions needed to facilitate communication with UAC and program staff, availability/access to an educated workforce with requisite legal education and experience.

Upon award, the Contractor shall have a staffing pool, and network of volunteers necessary to meet ORR’s current census including shelter locations and shall scale services up or down in relation to ORR’s census and direction of the Contracting Officer Representative (COR). The Contractor shall deploy the full array of required services nationwide.

8. SPECIFIC OBJECTIVES AND EXPECTED OUTCOMES

Attorneys and their representatives shall provide legal services to UAC nationwide in accordance with ORR Policy and this contract. Attorneys and their representatives shall facilitate the comprehensive and efficient delivery of specific legal services, as well as assuring the continuity of services to UAC in, and released from, ORR custody and as codified in 8 USC

§1232(c)(5) and ORR policy. Attorneys shall collaborate with ORR and direct care provider staff where necessary to enhance services provided to UAC. In developing the Performance Work

Statement (PWS) and overall program design, the Contractor shall consider the following objectives and expected outcomes.

Note: The history of the ORR program shows that UAC referral levels can fluctuate considerably depending on the time of the year and are generally unpredictable. The Contractor shall provide scalable and responsive services to ORR including during emergencies and during influxes. The Contractor shall include the plan for providing these services in the Contract Management Plan.

https://www.acf.hhs.gov/orr/resource/children-entering-the-united-states-unaccompanied-section-2

OBJECTIVE I: CONDUCT LEGAL ORIENTATIONS

The Contractor shall conduct legal orientations concerning the rights and responsibilities of undocumented children in the immigration system. 45 C.F.R. 410.1309(a)(2)(i)-(iv)

Expected Outcome: The Contractor shall provide legal orientations to UAC within ten (10) business days of admission to an ORR shelter, upon transfers to a new

ORR facility, and again every six (6) months for UAC who remain in

ORR care at this time interval.

Expected Outcome: The Contractor shall deploy developmentally appropriate, culturally competent, and trauma-informed techniques and methods to explain immigration proceedings to UAC including a detailed overview of the

UAC’s legal rights and obligations related to United States’ immigration proceedings including obligations post release from ORR care.

Expected Outcome: The Contractor shall provide legal orientations to UAC in a group setting. The Contractor shall coordinate with the ORR care provider to determine the group size and duration of each legal orientation and include the respective program’s educational infrastructure, the

UAC’s level of literacy, and linguistic ability, as well as chronological age. Legal orientations shall be coordinated with ORR shelter staff and may not disrupt shelter operations.

Expected Outcome: Develop audiovisual tools (i.e. recorded videos, online content, etc.)

to convey information about immigration proceedings to UAC when in-person legal orientations are not possible due to logistical issues.

All Contractor-led activities align with ORR release policies.

Expected Outcome: All legal orientations shall at a minimum, include all ORR-mandated information and orient to the developmental stage of the intended audience. Legal orientations shall focus on disseminating information about the United States’ immigration court system with a neutral message, include an overview of various forms of immigration relief, UAC’s obligations to attend immigration hearings, and discuss case disposition possibilities including but not limited to voluntary departure, compliance with removal orders, and granting of legal relief. ORR shall approve all content of all legal orientations including https://www.acf.hhs.gov/orr/resource/children-entering-the-united-states-unaccompanied-section-2#2.2 the method and templates used to fulfill contract tasks. For compliance and oversight purposes, the Contractor shall report the date(s) the legal orientation was conducted for each UAC.

All functional aspects of sponsor services delivery are fully executed, monitored, and evaluated by the Contractor to allow for process improvement.

Expected Outcome: The Contractor shall provide additional legal orientations at the direction of ORR.

Expected Outcome: The Contractor’s staffing model shall be flexible and able to accommodate periods of influx when larger numbers of UAC are in

ORR care.

OBJECTIVE II: CONDUCT LEGAL CONSULTATIONS

The Contractor shall provide confidential legal consultations with a qualified attorney (or paralegal working under the direction of an attorney, or U.S. Department of Justice (DOJ) accredited representative) to determine possible forms of relief from removal in relation to the child's immigration case, as well as other case disposition options such as, but not limited to, voluntary departure. 45 C.F.R. 410.1309(a)(2)(v)

Expected Outcome: The Contractor attorney or other legal representative shall provide UAC with recommendations for action based on a thorough assessment of the UAC’s individual case, forms of relief available, and in accordance with the UAC’s stated desires. The

Contractor shall conduct legal consultations for all UAC in and released from ORR care and again for all UAC remaining in care every six (6) months thereafter. The Contractor shall report the dates of all legal consultations to ORR.

Expected Outcome: The Contractor shall collaborate with assigned child advocates and ORR care providers where possible, to ensure UAC receive appropriate and necessary services. Assigned attorneys and other legal representatives are encouraged to collaborate with child advocates in cases involving tender age UAC (0-12), pregnant/parenting teens, developmentally delayed UAC, category four (4), and cases with other vulnerabilities.

Expected Outcome: The Contractor attorney or other legal representative shall collaborate with the UAC, assigned child advocate including any guardian ad litem, the UAC’s parent/legal guardian, and other relevant experts to make a recommendation for action. Attorneys and other legal representatives under this contract are to represent the express wishes of UAC in accordance with ethical standards governing the attorney-client relationship. This representation includes matters related to voluntary departure, irrespective of determinations made by persons other than their client.

Expected Outcome: For the purposes of placement in long term foster care, the

Contractor attorney or other legal representative shall provide a recommended list of states where ORR programs are present that would best serve the UAC’s potential immigration case for UAC without viable sponsorship options or where the UAC is expected to remain in ORR custody for four or more months.

OBJECTIVE III: PROVIDE DIRECT REPRESENTATION AND OTHER LEGAL ASSISTANCE

The Contractor shall provide immigration case-related preparation, courtroom assistance, and direct representation for UAC in, and released, from ORR care. The Contractor shall provide direct representation by attorneys in good standing with the bar and licensed to practice in the jurisdiction/court in which they are representing the child. The Contractor shall ensure attorneys comply with the legal ethics rules of the state, district, and/or territory in which they are practicing. Representation before the Board of Immigration Appeals (BIA), the immigration court, and/or United States Department of Homeland Security (DHS) may also be provided by accredited representatives, as determined by the U.S. Department of Justice (DOJ). If providing representation before the EOIR, the Contractor shall comply with the rules of the court, specifically, the Executive Office for Immigration Review (EOIR) Immigration Court Practice Manual. If providing representation before the Board of Immigration Appeals, the Contractor shall comply with the rules of the board, specifically the BIA Practice Manual. The Contractor shall also comply with applicable ORR regulations and policies.

The Contractor shall provide courtroom assistance to each unrepresented child scheduled to attend immigration court while in ORR custody, including in-person or remotely, when necessary. 45 C.F.R. 410.1309(a)(4).

The Contractor shall provide immigration-case-related preparation for unrepresented children, including change of venue or change of address submissions to the EOIR;

immigration court preparation; assistance on children’s immigration-related custody or placement, including requests for release on recognizance for children aging out of ORR custody; and referrals for legal, child advocate, or other appropriate services supportive of the legal case such as EOIR-funded Legal Orientation Program for Custodians (if available).

The Contractor shall provide or facilitate referrals and support for pro bono representation for children. 45 C.F.R. 410.1309(a)(2)(ii)

When pro bono counsel is not available, provide or facilitate direct legal representation and other legal assistance for children for the duration of their immigration case (up to the funded capacity). 45 C.F.R. 410.1309(a)(4)

Expected Outcome: After entry into ORR care, the Contractor shall provide UAC with assistance related to the UAC’s lack of lawful immigration status.

This includes areas falling under the jurisdiction of immigration judges as defined in Chapter 1, Section 1.5 of the Immigration

Court Practice Manual and in other areas where the child may seek adjustment of status allowing them to obtain temporary or permanent lawful status in the United States. Covered activities include adjustment of status based in United States’ law such as obtaining Special Immigrant Juvenile (SIJS), Special Immigrant Visa

(SIV), Temporary immigration status for victims of human trafficking (T visa), U nonimmigrant status (U visa), Violence

Against Women Act (VAWA), deferred action, relief based on activities related to acting as a material witness, and other immigration-related forms of asylum and family-based petitions for which children may be eligible, as well as appeals of immigration decisions. This also includes helping children seek employment authorization based on their underlying petitions.

Expected Outcome: The Contractor shall identify, train, and deploy a network of volunteer, pro bono attorneys and other legal representatives to service UAC. This network shall support UAC in, and released from, ORR. Additionally, the Contractor shall establish a referral mechanism for UAC released from ORR care who may later experience human trafficking or other victimization related to the individual’s UAC or immigrant status. The Contractor shall provide regular and ongoing updates to ORR regarding the overall health, size, and scope of the volunteer, pro bono legal services network to include detailed information on the number of volunteers supporting UAC cases (summaries by case type are acceptable). Additionally, the Contractor shall provide ORR with regular and ongoing reports on the number of UAC who access the pro bono network within 30 days of release from ORR.

Expected Outcome: The Contractor serves the maximum number of UAC possible given funding limitations and in accordance with ORR directives.

The Contractor shall use innovative means and cost saving methods to ensure equitable distribution of contract funding to the universe of eligible UAC so that each child receives professional and robust representational services to the maximum extent possible but so as not to disadvantage other

UAC.

Expected Outcome: Given ongoing funding constraints, the Contractor shall not depend solely on Federal funding in the provision of legal services to UAC and shall use a variety of funding mechanisms and other resources to serve UAC. The Contractor shall maximize the use of volunteer, pro bono attorneys and other legal representatives wherever possible. The Contractor shall prioritize the use of contract-funded direct representation of UAC who are currently in

ORR care. Further, the Contractor shall consider ORR requests and recommendations regarding the prioritization of certain case types for contract-funded direct representation to emphasize particularly vulnerable UAC (i.e. UAC under the age of 13, human trafficking cases, victims of serious crimes, cases requiring a home study or those referred for post release services, etc.). The

Contractor shall prepare a sustainability plan for each case that emphasizes the availability of assistance through disposition of the immigration case. Priority will be given to a Contractor who proposes a solution with mixed funding sources and that do not depend solely on Federal resources.

Expected Outcome: Direct representation of the UAC shall occur in person at the identified immigration court and/or via the platform of Video

Technology Communication (VTC) as determined and coordinated for the ORR program.

Expected Outcome: The Contractor shall ensure continuity of direct representation upon release of the UAC from ORR care, in the jurisdiction where the UAC will reside with the approved sponsor, despite the origin where direct representation was initiated while in ORR care. The

Contractor shall work with ORR to identify ORR shelter locations and high-release locations for planning purposes.

Expected Outcome: The Contractor shall ensure the entry of all attorneys of record secured via the signing of G-28s and relevant ORR forms to allow ease of identification of the legal service providers providing direct representation to UAC.

Expected Outcome: The Contractor shall participate in routine conference calls with

ORR/COR to discuss estimated funded capacity, capacity changes, and/or the onboarding of new capacity prior to the opening of care provider program. The Contractor shall develop a transition plan and coordinate with the existing legal services providers to manage UAC cases currently in process to ensure continuity of services. The Contractor shall provide a transition out plan no later than 120 calendar days prior to expiration of the contract for

ORR/COR approval. The Contractor shall identify how it will coordinate with the incoming contractor and/or government personnel to transfer knowledge.

Note: The Contractor shall not use funding under this contract for representation of UAC in matters unrelated to specific services identified under this contract, unless expressly waived by

ORR in advance. Further, the Contractor shall not use funding under this contract to sue the

United States in any matter. The Contractor may represent UAC or other clients in matters not identified under this contract. These restrictions are not all inclusive and the Contractor shall seek guidance as it relates to the use of funding from the COR/CO prior to the execution of tasks.

OBJECTIVE IV: DATA COLLECTION, ANALYSIS, AND REPORTING

The Contractor shall conduct ongoing data collection, trends analysis, and report data to ORR under a mutually agreeable schedule, to track program performance and improve service delivery. The Contractor shall report data to ORR as required under the terms of the Contract.

Expected Outcomes: The Contractor shall regularly develop recommendations for ORR to improve overall service delivery, reduce costs, and increase efficiency including recommendations to speed case processing/legal representation without a diminution of legal services [and with the goal of case outcomes in the best interest of the UAC].

Expected Outcomes: In consultation with the COR, the Contractor shall gather data regarding issues that impact their ability to conduct legal services duties as outlined in the contract and in accordance with ORR policies and procedures. The Contractor shall share trends that impact ability to make timely identification of viable forms of legal relief and recommend corresponding solutions to ORR.

Expected Outcome: The Contractor shall coordinate with other Federal agencies and other ORR partners to provide ORR with aggregate including but not limited to the following data points:

1) Date(s) met with UAC for legal orientations and legal consultations including barriers and constraints;

2) Types of immigration relief pursued;

3) Case outcomes;

4) Timeframe to securing legal representation;

5) Timeframe for case completion (including all outcomes);

6) Differences in processing/case completion times based on funding mechanism (ORR-contract funding, pro bono assistance, private or other government entity sponsored support, and mixed funding sources);

7) Location and breadth of available legal services regionally/locally (based on ORR shelter location and sponsor/release address) and its impact on securing timely legal representation/assistance;

8) Quantitative and qualitative measurement of viable forms of legal relief identified nationwide;

9) Length of time to secure legal representation (Pro Bono, or direct representation) for children in ORR custody and upon release from ORR custody;

10) Total number of cases processed by legal service providers;

11) Number of children consulted for legal relief;

12) Number of children provided legal assistance in immigration court while in ORR custody;

13) Number of legal consultations completed, along with the rescreening of UAC in ORR custody over six (6) months;

14) Number of post discharge UAC direct representation cases, along with the quantitative and qualitative measurement of pro bono representation and other sources of funding usage;

15) Quantitative and qualitative measurements capturing capacity building efforts, recruitment, and the training of attorneys, to include pro bono attorneys;

16) Average length of time to provide legal orientations and legal consultations to UAC;

17) Average length of time dedicated to UAC direct representation cases (retainer and subsequent funds);

18) Average length of time dedicated to post discharge UAC direct representation cases (retainer and subsequent funds);

19) Quantitative and qualitative measurement of satisfaction of

UAC, care providers, stakeholders, Federal Field Specialists, and

ORR headquarters staff of Case Coordination services;

20) Applications for relief, voluntary departure or other immigration court actions taken;

21) Running cost of representation per case basis;

22) Number of cases, including averages and other metrics, for attorneys representing children in ORR custody and out of ORR custody;

23) Number of cases resulting in an order of removal;

24) Average legal service provider case load;

25) Number and summary of concerns received regarding

Contractor services; analysis of Contractor response and

26) Percentage of total legal representation provided by pro-bono attorneys.

INSTRUCTIONS TO INDUSTRY

INTERESTED SOURCES POSSESSING THE CAPABILITIES TO MEET THE ABOVE REQUIREMENTS

SHOULD SUBMIT A COVER LETTER ALONG WITH A CAPABILITY STATEMENT NOT TO EXCEED

10 PAGES (FONT SIZE TIMES NEW ROMAN 11 OR LARGER) DEMONSTRATING ABILITY TO

PERFORM AND SHOULD INCLUDE AN OUTLINE OF PREVIOUS OR SIMILAR PROJECTS SO THAT

THE GOVERNMENT CAN PERFORM A PROPER EVALUATION OF THE COMPANY’S CAPABILITY.

THE STATEMENT SHOULD ALSO INCLUDE AN INDICATION OF CERTIFIED SMALL BUSINESS

STATUS; THIS INDICATION SHOULD BE CLEARLY MARKED ON THE FIRST PAGE OF THE

CAPABILITY STATEMENT.

Respondents shall include the names, titles, addresses, telephone numbers, and e-mail addresses of the respondent’s technical and administrative points of contact.

Disclaimer and Important Notes. This notice is for planning only. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the

Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. Respondents will not be notified of the results of this evaluation. Capability statements will not be returned and will not be accepted after the due date. Also, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

Interested small business firms are highly encouraged to respond to this notice. However, firms should understand that generic capability statements are not sufficient for effective evaluation of their capacity and capability to perform the work required. Responses must directly demonstrate the company’s capability, experience, and ability to marshal resources to effectively and efficiently perform the objectives described above.

Capability Statement Requirements

Please provide, as a part of your response, a capability statement that includes the following:

(1) Your organization’s UEI number, DUNS number, name, address, point of contact, and size and type of business (e.g., 8(a), HUBZone, etc.) pursuant to the applicable NAICS code;

(2) Each statement shall address the source’s capability of:

1) establishing a nationwide network; and

2) providing pro-bono services.

RESPONSE INFORMATION

All inquiries to this Notice must be submitted in writing to Azeb.Mengistu@psc.hhs.gov and cc

Patrick.Hacker@hhs.gov . One copy of the response must be submitted no later than 12:00pm on Monday September 15, 2025 electronically in Adobe PDF. Capability statements will not be returned and will not be accepted after the due date. Capability statements may be no longer than 10 pages in length, single-spaced. No more than 10 pages of additional supporting documentation (such as resumes of relevant staff) may be submitted.

The Government will not entertain questions regarding this Market Research; however, general questions may be forwarded to the following: Azeb.Mengistu@hhs.gov and cc

Patrick.Hacker@hhs.gov .

mailto:Azeb.Mengistu@psc.hhs.gov mailto:Patrick.Hacker@hhs.gov mailto:Azeb.Mengistu@hhs.gov mailto:Patrick.Hacker@hhs.gov