RFI_Live_Scan_Appointment_5-11-26_Final.pdf

This is a Request for Information (RFI) issued by the County of Los Angeles Department of Human Resources, Information Technology Division, seeking detailed information regarding a web-based scheduling software solution for Live Scan appointments. The RFI aims to identify vendors capable of streamlining appointment scheduling across multiple County departments through a centralized digital platform. The document requests comprehensive information from potential vendors about their software capabilities, system architecture, implementation methodology, and experience with similar scheduling solutions. The RFI does not specify a formal response deadline within the document, nor does it indicate a bidders' conference or mandatory site visit requirement. This is an information-gathering phase to evaluate market solutions before issuing a formal Request for Proposal (RFP), allowing the County to better understand available options and vendor capabilities prior to developing detailed procurement requirements.

The RFI does not include pricing information, set-aside provisions, or incumbent vendor details at this stage, as it is designed to solicit vendor capabilities and proposed solutions rather than formal bids. No specific funding amounts, budget allocations, or contract term information is detailed in the RFI document. The County's Information Technology Division will use responses from this RFI to inform subsequent procurement decisions, including potential RFP development, vendor selection criteria, and implementation timelines for the Live Scan appointment scheduling system.