RFI_Final_-_DOIRDBO250026_1.pdf

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Advanced IT Support for Hydro Database
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DOIRFBO250026
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This is a Request for Information (RFI) issued by the Department of Interior's Bureau of Reclamation seeking a qualified vendor to provide advanced IT support for a Hydrological Database (HDB). The RFI aims to identify potential vendors with specialized technical expertise in managing, maintaining, and enhancing the HDB, with specific requirements including experience in Oracle databases, Linux, data import services, programming languages like Python and Java, and complex data processing capabilities.

Key technical requirements include proficiency in data retrieval tools, API management, RiverWare hydrologic modeling software support, and maintaining cybersecurity standards. Operational support expectations involve providing immediate emergency support, managing multiple stakeholders, and maintaining a user support ticketing system. Interested vendors must submit a 2-page capability statement in PDF format by August 12, 2025, to the contract specialist Robert Shedrick, with detailed responses addressing the vendor's background, technical capabilities, project experience, and operational readiness.

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Department of Interior

Request for Information

Title: Advanced IT Support for Hydro Database Announcement Number: DOIRFB0250026

Bureau: Reclamation Response Date: August 12, 2025 NLT 5:00PM EST

I. DISCLAIMER

a. This is a Request for Information (RFI) notice issued in accordance with FAR Part 10 to conduct market research. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or Request for Quote (RFQ) or a promise to issue an RFP/RFQ in the future.

b. The Government will not pay any costs incurred in the preparation of information for responding to this market survey or the Government’s use of the information. Any information submitted by respondents to this RFI is strictly voluntary. All submissions become Government property and will not be returned. This request for information does not commit the Government to contract for any supply or service whatsoever.

c. The Bureau of Reclamation is not, at the time, seeking proposals or quotes and will not accept unsolicited proposals or quotes. Not responding to this RFI does not preclude participation in any future procurements.

II. PURPOSE

The Bureau of Reclamation is seeking a qualified vendor for support services for a Hydrological Database (HDB). The purpose of this RFI is to identify potential vendors capable of providing technical expertise and operational support that can accomplish the effective management, maintenance, and enhancement of the HDB to ensure data integrity and responsiveness to water management needs.

In support of this effort, the Bureau of Reclamation is conducting market research to further refine requirements and establish the best acquisition approach. Please note that requirements defined to date may change before issuance of a final RFP/RFQ.

III. REQUIREMENTS

The solution must be able to provide the following capabilities and features, unless otherwise noted.

Requirement A: Specialized Knowledge, Experience, and Technical Expertise:

1. Proven experience in managing and supporting hydrological databases using Oracle.

Understanding and experience using Linux as an operating system.

2. Familiarity with data import services, including SCADA, the Geostationary Operational Environmental Satellites (GOES), and Perl.

3. Experience with data retrieval/processing tools such as TSTools, OpenDCS, and HDB POET (custom

July 2025v1 Page 2 of 3 applications built for decoding GOES raw satellite messages for storing into HDB, and for developing and editing computations for additional data manipulation).

4. Ability to build and maintain database interface tools for various applications used for data retrieval, editing, modeling and visualization services for web applications

5. Proficiency in programming languages relevant to our needs, particularly including but not limited to Python, CRON (scripting), C, JAVA, VB, and C# management and development, and experience in preparing and maintaining documentation and change control protocols

6. Ability to handle complex data processing and ensure data integrity across various instances of the HDB.

7. Proven experience in managing and supporting application programming interface (API).

8. Experience in supporting database connections to RiverWare hydrologic modeling software.

9. Experience in maintaining and updating systems to meet evolving cybersecurity standards and support system security updates.

Requirement B: Operational Support:

1. Capability to provide immediate support during emergencies and outside of normal business hours, including weekends and holidays.

2. Experience managing multiple customers or stakeholders, ensuring effective communication and coordination with various points of contact.

3. Provide user support ticketing system for tracking new job tasks and follow ups for solutions.

4. Provide contactor point of contact in coordination with the large list of internal stakeholders.

Please provide answers to the following questions:

1. Company Background:

a. What is your company’s history and expertise in providing support services for hydrological databases or similar systems?

b. Please provide your company’s NAICS codes and indicate the socioeconomic status associated with each code?

2. Experience and Projects:

a. Describe your experience with HDBs or similar databases within the past 3–5 years. Please provide details of past projects including complexity, dollar values, project titles, industry, vendors, sector (government, private, etc.), and outcomes or results achieved.

3. Technical Capabilities:

a. What specific technical skills and expertise does your team possess that are relevant to the requirements listed above?

b. Can you provide examples of how you have successfully managed complex data processing and ensured data integrity in previous projects?

4. Operational Readiness:

a. How does your organization ensure timely support during emergencies and after‐hours

July 2025v1 Page 3 of 3 situations?

b. Describe your approach to managing multiple task across different areas and ensuring effective communication among stakeholders.

c. How do you intend to ensure network continuity and system readiness to ensure equipment is up to date and ready to assist.

Also provide the following information:

1. Interested party’s size determination.

2. CAGE code number.

3. Unique Entity Identifier (UEI)

GSA contract number (if applicable)

IV. RESPONSES

Responses are requested by August 12, 2025. Any response received after these dates will also be considered but may not be included in initial reporting or assessments.

All responses should be submitted electronically in PDF format and emailed to the points of contact:

Contract Specialist Robert Shedrick at rshedrick@usbr.gov. The subject line of the email should read as follows “RFI: DOIRFBO250026 Advanced IT Support for Hydro Database.”

Respondents must submit capability statements and information describing the general approach/solution to addressing the listed requirements. Capability statements must be written in Times New Roman, with a font size of 11 points, and should not exceed 2 pages. General marketing information or reference to vendor web sites will not be considered responsive to this notice. No telephone, mail, or fax responses will be accepted.

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