RFI-Event Transportation Logistics Coordination Services-Revised10.21.2026-Final.pdf

UNITED STATES SECRET SERVICE (USSS)

Event Transportation Logistics Coordination Services Request for Information (RFI)

RFI - EVENT TRANSPORTATION LOGISTICS COORDINATION SERVICES.

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Table of Contents

1.0 General Information

2.0 Contracting Office Address

3.0 Purpose

4.0 Description

5.0 Background

6.0 Objectives

7.0 Essential Functions

8.0 Acquisition Strategy

9.0 Inquiries

10.0 Responses

10.1 Response Format

10.2 Response Content

10.3 Response Deadline & Submission Location

11.0 Summary

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1.0 General Information.

Document Type: Request for Information (RFI) Posted Date: October 21, 2026 Response Date: November 20, 2026

2.0 Contracting office Address.

Contract Specialist: Keisha Pender keisha.pender@usss.dhs.gov

Contracting Officer: Katheryn Dennis katheryn.dennis@usss.dhs.gov

3.0 Purpose.

This is a Request for Information (RFI) only. This RFI is being conducted pursuant to the Federal Acquisition Regulation (FAR) Subpart 15.201(e). No contract will be awarded from this announcement, and no reimbursement will be made for any costs associated with providing information submitted in response to this RFI; all costs associated with responding to this RFI will be solely at the responding party’s expense.

This RFI is issued solely for informational and planning purposes; it does not constitute a Request for Proposal (RFP) or any obligation on the part of the Government. Responses to this notice are not offers and cannot be accepted by the U.S Government to form a binding contract. The USSS is not at this time seeking proposals, nor will it accept unsolicited proposals. The Government will utilize the information provided only to develop the acquisition strategy for a possible future requirement. Failure to respond to this requirement does not preclude participation in the anticipated RFP (if issued).

Please be advised that all submissions become Government property and will not be returned. It is the responsibility of the interested parties to monitor the SAM.gov site for additional information pertaining to this RFI.

4.0 Description.

The United States Secret Service (USSS) Office of Protective Operations (OPO) Dignitary Protective Division (DPD) is charged with the secure execution of all National Special Security Events (NSSEs). It is responsible for ensuring security for visiting foreign heads of state/government, designated domestic government officials, and others as directed by the President. This includes executing security operations at NSSEs and other special events to prevent and counter terrorist and criminal attacks on the event and its participants, including Secret Service protectees. This is a non-personal services contract to provide Event Transportation Logistics Coordinator Services for federal law enforcement (LE) personnel supporting NSSEs of varying size, duration, geographic footprint, and operational scope, from smaller or short-duration events requiring limited coverage to large-scale, multi-venue, multi-jurisdictional events comparable in complexity and duration to the 2028 Olympic and Paralympic games. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

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5.0 Background.

The United States Secret Service (USSS) requires Transportation Coordination services to support Federal law enforcement entities participating in security and operational activities associated with the 2028 Olympic Games.

The 2028 Olympic Games will involve transportation of 31,000 federal law enforcement personnel, support staff, and equipment from approximately 100-200 lodging sites to (40) forty unique venues, supporting facilities, and operational locations requiring coordinated transportation planning and logistics across more than 50 miles of populated areas with varying densities. USSS requires a qualified contractor to provide centralized transportation coordination services that support the safe, efficient, and accountable movement of authorized federal law enforcement personnel among designated locations.

The Contractor shall provide experienced personnel, management oversight, coordination tools, and administrative support necessary to plan, schedule, identify ground transportation providers, coordinate, monitor, and report on transportation services. The Contractor shall work collaboratively with USSS advance coordinators, and other Government-designated points of contact.

This requirement is intended to provide flexible, scalable transportation coordination support throughout planning, pre-event, event, and post-event phases.

6.0 Objectives

The Government seeks information on industry capabilities to plan, coordinate, monitor, and report on transportation services supporting the movement of approximately 31,000 Federal law enforcement personnel representing multiple agencies. Services will be required across multiple venues, lodging locations, operational sites, and jurisdictions.

Specifically, this RFI seeks to:

1. Identify qualified and capable sources within California: Identify vendors with demonstrated experience managing transportation logistics for large-scale, multi-venue, multi-jurisdictional, or high-visibility events with complex security impacts, requiring significant coordination among government agencies, event organizers, transit and ground passenger transportation providers, and other stakeholders.

2. Relevant Experience: Relevant experience coordinating large, multi-venue operations involving government, law enforcement or similar complex events.

Provide: Up to three comparable projects; scope, duration, personnel volume, number of locations, customer type, and result.

3. Capacity & Scalability: Ability to coordinate movement of up to 31,000 federal law enforcement and National Guard and rapidly adjust to changes in demand, schedules, venues, or operating hours.

Provide: Staffing model; surge plan; maximum demonstrated capacity; subcontractor/provider network.

4. Transportation Planning: Ability to develop schedules, forecast demand, coordinate lodging to venue movements, avoid conflicts, and maintain accountability.

Provide: Sample redacted planning documents, schedule-management approach, planning timeline, and assumptions

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5. Multi-Entity Coordination: Ability to work across several Federal agencies, jurisdictions, venues, lodging locations, and transportation providers Provide: Stakeholder-coordination model; communications and escalation structure; examples of comparable coordination.

6. Operations and Dispatch Coordination Ability to monitor service delivery, manage changes, address delays, and maintain coordination during active operations Provide: Description of dispatch/operations-center support, hours of coverage, escalation procedures, and sample redacted status reports.

7. Evaluate technology and data-management capabilities Tools for scheduling, dispatch, status tracking, reporting, recordkeeping, and access management Provide: Description of systems, interoperability options, data-protection practices, and sample dashboard or report.

8. Contingency and Continuity: Ability to respond to service disruptions without causing material operational impacts.

Provide: High-level continuity and contingency approach; examples of prior disruption management and lessons learned.

9. Safety, Accessibility, and Compliance: Process for ensuring providers meet applicable licensing, insurance, vehicle safety, accessibility, and other requirements.

Provide: Quality-control plan, provider-verification process, accessibility approach, and compliance certifications.

10. Performance Management: Ability to measure service quality, identify deficiencies, and implement corrective actions.

Provide: Proposed metrics, quality-assurance process, incident-reporting process, and sample corrective-action report.

11. Cost and Contracting Input: Market pricing practices and recommended contract structure.

Provide: Non-binding rate cards, pricing models, cost drivers, recommended CLINs, and lead-time assumptions

This RFI is issued solely for planning and market research purposes. It does not constitute a solicitation, request for proposal, commitment, or obligation by the Government to award a contract or reimburse respondents for costs incurred in preparing a response.

7.0 Essential Functions

The Contractor shall provide centralized, scalable Transportation Coordinator services to support the movement of approximately 31,000 Federal personnel between Government-designated lodging locations, Olympic venues, and other Government-approved operational sites in support of the LA28 Olympic Games.

The Contractor shall provide the personnel, management, coordination capability, tools, administrative support, and reporting necessary to plan, schedule, coordinate, monitor, and document transportation services across multiple venues and participating Federal law enforcement entities. Services shall support planning, pre-event readiness activities, operational periods, and post-event closeout, as directed by the Government.

At a minimum, the Contractor shall:

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1. Program Management and Coordination Provide a qualified Program Manager and Transportation Coordinators to serve as the primary coordination point for Government-designated stakeholders, transportation providers, lodging locations, venues, and other approved entities.

Participate in Government-directed planning meetings, coordination meetings, exercises, site visits, and readiness activities.

Maintain a scalable staffing structure capable of supporting multiple locations, extended operational hours, and changing transportation requirements.

2. Transportation Planning and Scheduling Assist the Government in developing, maintaining, and updating transportation coordination plans, schedules, service requirements, and resource forecasts.

Conduct transit and ground transport market research to identify available coach buses and 15-Passenger vans for Government-approved rental/lease options within the applicable event area and timeline.

Route planning to identify appropriate primary and alternate routes, vehicle staging and holding areas, passenger loading and unloading locations and contingency routing necessary to maintain safe, secure, and efficient transportation routes

Coordinate transportation requirements for personnel movements between designated lodging locations, venues, and other approved sites.

Support the development and maintenance of transportation manifests, ridership accountability processes, vehicle assignments, service schedules, and related coordination records, as directed by the Government.

Identify potential scheduling conflicts, capacity shortfalls, and service risks and recommend corrective actions.

3. Transportation Provider and Dispatch Coordination Coordinate with Government-designated transportation providers regarding schedules, vehicle availability, service changes, dispatch requirements, and performance issues.

Monitor planned and actual transportation service at an appropriate level of detail and provide timely status updates to Government-designated points of contact.

Coordinate adjustments to transportation services in response to Government-directed changes, service disruptions, changing demand, or other operational needs.

Support coordination among multiple transportation providers, venues, lodging locations, and participating Federal entities.

4. Operational Monitoring and Contingency Support

Provide transportation coordination support during Government-designated operational periods.

Monitor transportation-service status and promptly identify, communicate, and assist in resolving significant delays, missed services, vehicle unavailability, communication failures, or other service disruptions.

Implement Government-approved contingency and continuity procedures when transportation services are disrupted or requirements materially change.

Escalate issues requiring Government awareness, direction, or decision in accordance with Government-approved procedures.

5. Reporting and Performance Management Prepare and submit required transportation coordination plans, planning-status reports, daily operations reports, exception reports, incident and corrective-action reports, performance dashboards, invoice-supporting documentation, and after-action reports.

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Track performance metrics established by the Government, including service completion, timeliness, responsiveness, disruption resolution, staffing readiness, and provider performance.

Track ridership by agency for proper billing by agency.

Maintain accurate and complete records supporting Government oversight, quality assurance, and contract administration.

6. Safety, Accessibility, Security, and Information Protection

Coordinate services in a manner consistent with applicable safety, accessibility, licensing, insurance, and transportation-provider requirements.

Support Government-directed credentialing, access, and security procedures applicable to Contractor personnel.

Safeguard Government-provided information and limit access to transportation schedules, personnel movement information, and other operationally sensitive information to authorized personnel with a need to know.

Comply with all applicable Federal, state, local, and Government-directed requirements.

Limitation: Unless specifically authorized in the contract, the Contractor’s role is limited to transportation, coordination, and logistical support. The Contractor shall not independently establish operational priorities, make law-enforcement decisions, direct Federal law enforcement personnel, or alter Government-approved transportation requirements without Government authorization. Detailed routes, operational schedules, access procedures, and other sensitive information will be provided separately by the Government through approved channels on a need-to-know basis.

The Contractor shall perform all services in accordance with applicable Federal requirements, Government direction, event-specific procedures, and applicable privacy

8.0 Vendor Questions

1. Describe your company’s experience coordinating transportation for large scale events involving 20,000-30,000 or more personnel

2. Has your company provided transportation logistics services for federal, state, and local law enforcement agencies, military organizations, or major sporting events?

3. What is the largest number of passengers, lodging sites, transportation routes, and venues your company has managed simultaneously?

4. Does your company provide transportation logistics coordination independently or do you subcontract transportation services?

5. How would your company coordinate transportation between 100-200 lodging sites and 40 operational venues for 31,000 federal personnel?

6. How would your company coordinate with government representatives to accommodate changes in personnel assignments, lodging locations, and venue requirements?

7. What type of vehicles would your company recommend for transporting 31,000 personnel, including motor coaches, shuttle buses, passenger vans and other transportation options.

8. Does your company maintain relationships with transportation providers capable of supplying vehicles during periods of high demand.

9. Describe your company's experience coordinating transportation routes within restricted or controlled environments?

10. How would your company incorporate government established security perimeters, vehicles screening requirements, and authorized access points into transportation planning?

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11. Can your company establish primary and alternate transportation routes consistent with government approved security requirements?

12. What transportation management software or logistics coordination platforms does your company utilize?

13. What cyber security safeguards, access controls and data protection measures are incorporated into your system?

14. Does your company establish a transportation coordination center or transportation operations center for large-scale events?

15. Can your company provide a dedicated project manager and 24-hour operational support throughout the event?

16. What communication systems would your company use to coordinate with drivers, dispatchers’ subcontractors, and government personnel?

17. Describe your company’s approach to developing transportation contingency and continuity of operations plans?

18. What processes would your company use to track scheduled and complete transportation movements?

19. Can your company generate daily transportation activity reports, vehicle utilization reports, and service performance summaries?

20. Can daily reports track ridership by name and agency from by location of pick-up?

9.0 Acquisition Strategy.

A contract is not being solicited nor awarded from this announcement; however, if the Government proceeds toward a solicitation/award, a firm fixed-price contract would be most likely. Responses may include potential firm fixed price CLIN structures for use in a possible RFP.

10.0 Inquiries.

All questions regarding this RFI must be submitted, in writing via email to Keisha Pender at keisha.pender@usss.dhs.gov and Katheryn Dennis at katheryn.dennis@usss.dhs.gov. Questions will be addressed within a reasonable amount of time, generally no more than 48 hours after receipt.

11.0 Responses.

11.1 Response Format

***ALL RESPONSES ARE TO BE UNCLASSIFIED. DO NOT PROVIDE CLASSIFIED

INFORMATION IN RESPONSE TO THIS RFI***

Vendor responses should not exceed thirty (30) pages and shall be submitted in a PDF file type. The format for the RFI responses is described below:

The Cover Page shall contain:

(1) Company name, address, and primary point-of-contact information for questions on submittal.

(2) A brief description of your company.

(3) Unique Entity Identification (UEI)

(4) Contact information (telephone, e-mail, website address)

(5) Cage Code.

(6) Primary NAICS Code.

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(7) Federal Supply Schedule (FSS) Contract Number or DHS Strategic Sourcing Vehicle Contract Number, if applicable.

(8) If designated as a small business, please provide more information below:

11.2 Response Content.

1. Introduction: Provide a brief description of existing capability to fulfil the requirement objectives listed in section 6 or provide proposed Statement of Requirement (SOR) language for the services and/or any proposed solution. In the event your company chooses to provide information subject to inclusion in a future RFP SOR, clearly identify those portions and provide any appropriate authorizations for release of that portion of information within any subsequent RFP SOR issued by the USSS, exclusive of any proprietary markings.

2. Technical Capability: The respondent’s technical ability shall describe the services and/or any product solution(s) or dataset for the areas described in Paragraph 6.0 of this RFI. To help the Government with its gathering of market research, the responses should include an overall description of the proposed services and/or any product solution(s) and provide technical data and a demonstrated ability for those areas identified. The descriptions should include lead time/schedule information for delivery of services and/or product(s). Interested parties should provide information on their ability to use existing assets if available, and they should discuss their ability to procure, customize/configure, maintain, and/or provide technical support for the resources needed to provide the proposed services and/or product(s). Interested parties should also describe potential technical benefits of their proposed services and/or product solution(s) in terms of existing technologies or resources within industry, and they should address potential improvements/enhancements/cost efficiencies of specific approaches. Interested parties should provide any other relevant supporting documentation demonstrating capabilities.

To be considered for a Small Business set-aside, at least 50 % of the cost of contract performance incurred for personnel shall be expended for employees of the responder.

RESPONSE

Small Business? (FAR 19.102) □ YES □ NO

Small Disadvantaged small business? (FAR 19.304)

□ YES □ NO

Service-Disabled small business? (FAR 19.14) □ YES □ NO

8(a) small disadvantaged small business? (FAR 19.8) □ YES □ NO

HUBZone small business? (FAR 19.13) □ YES □ NO

Woman-Owned Small Business? (FAR 19.15) □ YES □ NO

Involved in a mentor and/or protégé program? □ YES □ NO

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Proprietary information and/or trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly.

10.3 Response Deadline and Submission Location.

Responses to this RFI must be received no later than, Friday November 20, 2026, at 12:00 PM Eastern and must be emailed to keisha.pender@usss.dhs.gov & katheryn.dennis@usss.dhs.gov.

11.0 Summary.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide or are willing to develop a production vehicle platform. The information provided in the RFI is subject to change and is not binding on the Government. The Government has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur costs for which reimbursement would be required or sought. All submissions become Government property and will not be returned.