RFI - DINPACS_NMCP - 12.16.24.pdf

SAM.gov HT9406-25-RFI-0001 Defense Health Agency (DHA) 16 December 2024

Request for Information: Digital Imaging Network Picture Archive and Communication System (DINPACS) Workflow Analysis and Training.

The Naval Medical Center Portsmouth, VA (NMCP) Radiology Department requires contractor expertise in the areas of Picture Archive and Communication System (PACS), information technology engineering, and radiographic quality assurance to include quality control of radiographic images and assurance that demographic information inherent in the digital images is correct.

This Request for Information (RFI) is issued to assist the Contracting Officer in conducting market research to establish if two or more responsible 8(a) contractors are present on SAM.gov that can provide the required services.

DISCLAIMER:

In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. All information received in response to this RFI that is marked proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirement for future RFP’s will not be considered. The government isn’t liable for any costs incurred in responding to this RFI.

Submission Instructions:

1. Please respond with a maximum of a five (5) page capabilities document. The capabilities document should document the potential Offeror’s ability (or inability) to meet the requirements as indicated in the sample performance work statement below and highlight any other information requested by the RFI.

2. Please save the capabilities document as a MS Word document. Please send the capabilities document as an attachment to an email using “SAM.gov HT9406-25-RFI-0001” in the Subject line.

3. Responses, both positive and negative (ability or inability), shall be provided via email to:

benjamin.s.reichlin.civ@health.mil

4. Responses (closing date) are requested no later than 10:00 AM, Eastern Time, 06 January 2025.

5. Questions are permitted, but should be restricted to items that if unanswered would limit a potential Offeror’s ability to respond accurately as to their capability to provide the required services. The deadline for questions is 10:00 AM two business days before the closing date of the RFI.

6. All communications shall be restricted to email. Defense Health Agency (DHA) will not accept phone calls.

7. Release of this RFI does not guarantee that a solicitation will be forthcoming, nor does it in any way limit the Contracting Officer’s ability to set the acquisition strategy for any potential future requirements.

Administrative Information:

1. The period of performance for this sample requirement includes a base period of 6 months, four (4) 12-month option periods, and one (1) 6-month extension (in accordance with FAR 52.217-8); for a total of 60 months (if all options are exercised).

2. This sample requirement is for Non-personal Services. This sample requirement will be performance based and services are considered to be severable services. A Quality Assurance Surveillance Program (QASP) will be provided in the event a solicitation is issued.

3. If an award would result from a subsequent solicitation, the contract type would be Firm Fixed Price (FFP).

4. The applicable NAICS code for this sample requirement is 541990, All Other Professional, Scientific, and Technical Services

5. Services will be provided at the Naval Medical Center Portsmouth, VA

Sample Excerpted PWS Below The purpose of this requirement is to provide contractor expertise in the areas of Picture Archive and Communication System (PACS) IT (Information Technology) engineering and radiographic QA (Quality Assurance) to include QC (Quality Control) of the radiographic images and assurance that demographic information inherent in the digital images is correct, including workflow analysis and training. The services provided shall meet the requirements to properly support the enterprise PACS system, all related systems, and subsystems, and meet the requirements to support the Radiology Department located at Naval Medical Center Portsmouth, NMCP Branch Health Clinics, NMCP Tricare Clinics, NMCP Teleradiology partners, Defense Health Network, Atlantic, Defense Health Agency Enterprise PACS NMCP spoke sites.

The vendor shall provide daily administration and support, troubleshooting, training, workflow, and medical technology advice in several PACS related areas including, but not limited to, computer workstations, server systems, computer and server based networking, storage area networks, x-ray image acquisition, documenting and reporting all radiological image quality and workflow deficiencies, providing training to the x-ray technologist staff in areas such as patient positioning, imaging techniques and protocols, etc., specialized PACS clinical and radiology staff training in addition to generic PACS training, making presentations at quality control meetings, and providing statistical reports to the Government PACS Administrator and the Radiology Department Head. The contract IT personnel shall perform a wide range of high-level professional and technical support in the engineering services of the PACS.

The vendor shall provide total independent support of the Naval Medical Center Portsmouth DINPACS System and as such shall provide any required support to maintain the entire system to include daily maintenance, upgrades, updates and other services to ensure a minimum 98% uptime system performance.

Services will consist of 5 (five) specific positions on this contract. See below responsibilities for each position:

PACS Senior Systems Engineer (Historically 1 Full Time Employee (FTE)) Contract personnel shall be responsible for day to day on-site engineering services necessary to support the operations and maintenance of an enterprise PACS. The government shall be responsible for providing new and replacement parts including software. The contractor shall be responsible for supporting and or performing the installation and configuration of new or replaced hardware and software components.

PACS Workstation Support (Historically 1 FTE) Contract personnel will be responsible for day to day on-site operations and maintenance of the diagnostic, quality control, and clinical workstations that are included in the PACS. The government shall be responsible for providing new and replacement parts including software. The contractor will be responsible for supporting the installation and configuration of all new or replaced hardware and software components.

Web Technology Support (Historically 1 FTE) Contract personnel will perform an array of IT functions in support of the radiology PACS with emphasis on web technology as noted below. More specifically, he will be primarily responsible for day to day on-site operations and maintenance of the web related components of the PACS system with secondary responsibility for assisting in the operation and maintenance of the diagnostic, quality control, and clinical workstations included in the PACS. The government shall be responsible for providing new and replacement parts including software. The contractor will be responsible for supporting the installation and configuration of all new or replaced hardware and software components.

Radiological Imaging Workflow Services (Historically 3 FTEs) Contract personnel shall be responsible for day-to-day onsite radiological imaging workflow and training needs of the Naval Medical Canter Portsmouth, VA enterprise PACS.

Administrative Image Support (Historically 1 FTE) Contract personnel shall be responsible for day-to-day onsite administrative image support for the Quality Control/Assurance Workflow Analyst requirements for the Naval Medical Center Portsmouth, VA enterprise PACS.

Special Qualifications:

Qualification Requirements - PACS Senior Systems Engineer

Possess an active Microsoft Certified System Engineer (MCSE) or VMware Virtualization Software certification. Certifications shall be provided to the Government COR prior to start of work.

Possess a CompTIA Security + certification. Certifications shall be provided to the Government COR prior to start of work.

Possess 6 years’ experience in managing and supporting an enterprise network and windows system / server environment, including a minimum of 3 years of PACS experience.

Possess one (1) PACS related certification through an industry recognized organization such as; American Board of Imaging Informatics (ABII) or PACS Administrator Registry and Certification Association

(PARCA).

Possess three (3) years of experience working with Network switches and routers.

Possess three (3) years of experience as a PACS systems engineer supporting a major PACS system (i.e. FUJI

Synapse PACS, AGFA, McKesson).

A certificate of completion of the FUJIFILM Synapse Administration training course is required.

Qualification Requirements - PACS Workstation Support

Possess a Microsoft Technology Associates (MTA) certificate or equivalent (as determined by the Government).

Possess a Comp TIA Security + certification.

Possess three (3) years of experience as a Computer Technician or equivalent.

Qualification Requirements - PACS Web technology support

Possess a Microsoft Technology Associates (MTA) certification, web Development certification (or equivalent as determined by the Government).

Possess a Comp TIA Security + certification.

Possess two (2) years of experience developing and maintaining web sites using Microsoft Internet

Information Services or relevant technology as determined by the Government.

Possess three (3) years of experience as a basic computer technician or equivalent.

Qualification Requirements - Radiological Imaging Workflow Services

Graduation from a program for radiologic technologists accredited by either the American Society of Radiologic Technologists (ASRT) or a certificate of completion from an American Medical Association (AMA)- approved training program for Diagnostic Radiologic Technologies is required.

Current certification as a Diagnostic Radiologic Technologist with the American Registry of Radiologic Technologists (ARRT) is required.

Must have experience working in a medium or large radiology department using a PACS.

5A certificate of completion of the FUJIFILM Advanced Synapse Administration training course is required.

Qualification Requirements - Administrative Services:

High School Diploma.

The Government is not bound by the information provided herein and any/all information provided is subject to change.