RFI CMOP Maintenance and Support 07.16.docx

Request for Information CMOP Maintenance and Support

VA-25-00071520

1. Introduction

This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

This action may be competed under the Transformation Twenty-One Total Technology Next Generation multiple award, indefinite delivery, indefinite quantity contract using fair opportunity procedures in accordance with Federal Acquisition Regulation 16.505. One of the purposes of issuing this RFI is to determine the availability of Small Business Administration (SBA) Veteran Small Business Certification Program (VetCert) Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB) that are capable of providing the services identified in the attached Draft Performance Work Statement (PWS) that are not T4NG Contract holders. An SDVOSB/VOSB company that is not in the SBA certification database (https://veterans.certify.sba.gov/) should not respond to this notice.

The North American Industry Classification System (NAICS) for this requirement is 541512 with a size standard of $34.0 million.

2. Submittal Information:

All responsible sources may submit a response in accordance with the information below.

There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included, that are in excess of the 10-page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached PWS and must include the following:

a. Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

1) Name of Company

2) Address

3) Point of Contact

4) Phone Number

5) Email address

6) Company Business Size and Status

a) For VOSB and SDVOSBs, proof of verification in SBA VetCert

7) NAICS code(s)

8) Socioeconomic data

9) CAGE/DUNS/UIE Number under which the company is registered in SAM/SBA VetCert

10) Identification of any available contract vehicles in which you participate, that the Government could use to acquire your proposed solution (such as GWAC, FSS, or MAC).

b. Provide a summary of your capability to meet the requirements contained within the draft PWS for the following areas:

a. Provide a summary of your technical capability to meet the PWS requirements.

b. Describe your experience with maintaining and integrating diverse automated equipment and software systems, such as those listed in Section 1.0 of the PWS. Provide specific examples of how you have managed similar tasks in other projects, including any tools or methodologies used.

c. Provide a summary of your company’s experience in maintaining the safe, accurate, and efficient operation of production system software, databases, administrative applications, data interfaces, programmable logic controllers (PLCs), automation controllers, and production data archive systems. Include examples of similar projects you have managed.

d. Provide a summary of your company’s experience with providing granular and accurate accounting to track spending and budgets across a wide variety of simultaneous efforts and tasks to ensure that requirements are met without exceeding the budget constraints of a fixed-price contract.

e. Describe your experience with forecasting and planning expenditures on emergency support when the exact timing and nature of the emergencies that require support are variable, but the average expenditure over time is known, so that your company can provide excellent emergency support in the context of a fixed-price award.

f. Provide a summary of your company’s strategy and capability to adjust staffing levels to meet the requirements in a fixed-price contract so that at no point does your staffing level exceed the available budget?

g. Provide a summary of your company’s current capability to provide on-site support at each of the physical locations set forth in the PWS.

h. Provide a summary of your company’s experience responding to trouble calls within ten minutes at any time of day or night. What is your strategy for doing this? How do you organize your management of the emergency response process?

c. Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number.

d. Your company’s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

Your response shall include information as to available personnel and financial resources; full names of proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement.

e. Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.

[ ] YES [ ] NO (if No, answer question f)

f. If “NO”, please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort.

Responses are due no later than 10AM EST, Thursday, July 24, 2025, via email to Brandon Caltabilota, Contract Specialist at Brandon.Caltabilota@va.gov and Nicole Beall, Contracting Officer at Nicole.Beall@va.gov. Please note “RFI – CMOP Maintenance and Support” in the subject line of your response. Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB. NOTE: Technical questions may be submitted as part of your response, however questions directed to the customer are prohibited.