RFI Clinical Ambient Scribing FY25.docx

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY.

This RFI is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ) or a promise to issue an RFQ in the future. This request does not commit the Government to contract for any supply or service whatsoever. Further, the Department of Veterans Affairs is not at this time seeking quotes and will not accept unsolicited quotes.

Offerors are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future solicitation.

**Please be brief and confine your responses to the questions asked. **

Please respond by Friday, November 1, 2024 at 12:00 Noon EDT.

REQUIREMENTS DESCRIPTION

The scope of work is to provide a Commercial-Off-the-Shelf (COTS), cloud-based, ambient scribe solution, which utilizes AI techniques and technologies, and a Software as a Service (SaaS) delivery model, to transcribe clinical encounters and generate notes. The tool will integrate with the VA Electronic Health Record (EHR) and workflows such that providers can initiate encounter recording without manual entry of patient identifying information, and draft notes can be automatically inserted into the EHR without copy and paste manual effort.

The system shall run passively on Government equipment during clinical encounters and generate draft clinical documentation following the encounter in near real-time. The system should work in a variety of clinical settings, including those with poor wireless signals and/or poor cellular data, as well as in a variety of room sizes and setups. Providers shall have the opportunity to edit the note prior to signing it in the EHR. The tool shall be integrated with the EHR and workflows such that providers can initiate encounter recording without manual entry of patient identifying information, and draft notes can be automatically inserted into the EHR without copy and paste manual effort.

The VA is specifically interested in identifying other capabilities supported by the ambient scribing software. Additional AI driven capabilities that can help code patient encounters for billing purposes, support clinical reminders, or reduce alert fatigue are examples of the types of capabilities the government is interested in hearing about. Any capability that can reduce provider burnout or improve the patient experience should be included in your response.

Please respond by Friday, November 1, 2024 at 12:00 Noon EDT.

Business size:

☐ SERVICE-DISABLED VETERAN OWNED SMALL BUSINESS (SDVOSB)

☐ VETERAN OWNED SMALL BUSINESS (VOSB)

☐ SMALL BUSINESS (SB)

☐ LARGE

☐ OTHER

Do you have a General Services Administration (GSA) schedule offering the required services?

☐ Yes, GSA Contract # _______________ ☐ No

In the event a solicitation is issued, how likely are you to submit a response?

☐ Yes, we will most likely submit a response to a solicitation ☐ No, we would not submit a response to a solicitation ☐ Undecided

Please identify your ambient scribing software capabilities as outlined above.

Describe your company’s readiness to either deploy within the VA Enterprise Cloud (VAEC) or within a FedRAMP complaint environment?