RFI Claim Payments July 2024.pdf

This document appears to be a Request for Information (RFI) related to Outbound Payment Outsourcing services for the state of Maryland. The RFI seeks information from vendors on their ability to provide payment processing and disbursement services for government benefit programs. Key details include:

The RFI is seeking information on the vendor's experience, capabilities, and pricing for providing payment processing and disbursement services, including issuance of checks, direct deposits, and prepaid debit cards. Vendors are asked to provide details on their processes, technology, security, and quality control measures. Responses are due on July 15, 2024, and the state expects to award a contract by September 1, 2024 with an initial term of 3 years and potential renewals.

Pricing details should include per-item, per-account, and any other relevant fees. The state is interested in understanding the vendor's ability to handle high-volume payments, meet security and compliance requirements, and integrate with existing systems. Funding for this contract will come from state appropriations, and the state is particularly interested in proposals from minority-owned, women-owned, and small businesses.