RFI - CJIS Unified User Experience.pdf

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

REQUEST FOR INFORMATION (RFI)

Attachment AS - Request for Information (RFI) Template

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Schmidt, Justin Wayne (FFD) (FBI)

According to FAR 15.201, requests for information (RFIs) may be used when the government does not presently intend to award a contract but wants to obtain price, delivery, other market information, or capabilities for planning purposes.

Responses to these notices are not offers and cannot be accepted by the government to form a binding contract. There is no required format for RFIs.

Attachment AS - Request for Information (RFI) Template

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CJIS Unified User Experience

4/5/2024

REQUEST FOR INFORMATION (RFI) TEMPLATE

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DISCLAIMER:

THIS NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST

FOR PROPOSAL OR QUOTE. IT DOES NOT CONSTITUTE A SOLICITATION AND

SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT.

RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER

NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS

ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF

RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY

RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY.

INTRODUCTION

Responses to this RFI may be used to formulate final requirements and/or to identify qualified vendors capable of meeting those requirements. The description below outlines preliminary requirements envisioned for the Criminal Justice Information Services (CJIS) Division Unified

User Experience. The information gathered may be used to formulate acquisition strategies for competitive solicitations.

BACKGROUND

The CJIS Division, Data Sharing Services Unit (DSSU), located in Clarksburg, WV provides data sharing and collaboration services to state, local, federal, and tribal partners within the criminal justice community.

Currently, CJIS services are accessed via multiple user-to-system and system-to-system interfaces, which require CJIS users to possess an advanced understanding of the multiple applications, interfaces, and data sharing ecosystem to obtain value. The different interfaces create usability and complexity issues for CJIS partners.

The CJIS Division is launching a Unified CJIS User Experience strategic initiative to enhance usability and increase efficiencies for CJIS partners. To support this initiative, the CJIS Division conducting an RFI seeking available sources to explore, visualize, and demonstrate concepts to the user community. The FBI will engage its user community in a set of concept exploration working sessions to demonstrate possibilities, gather feedback, and create a new specification to be incorporated into future product roadmaps. In support of this effort, the FBI is seeking a vendor to develop a prototype to explore, visualize, and demonstrate concepts and then deliver final documentation to memorialize these concepts for later implementation.

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CONTRACTOR QUALIFICATIONS

This RFI is open to qualified vendors for market research only to request input from potential providers of professional services specializing in user interface / user experience (UI/UX) development and concept exploration.

The Government is seeking information to determine which firms can provide the services for this contemplated requirement by identifying themselves and responding to this RFI. The

Government requests the following information:

1. Company name and business size.

2. Provide evidence to show that your company can provide the requested services and/or products required (i.e. technical ability, personnel, and experience).

Information provided shall be succinct and related to the requested information in this

RFI. All submissions shall be unclassified.

3. Address whether your company has a GSA Schedule and if they are capable of providing these services on schedule. If able to provide the services on schedule, provide the schedule and SIN.

4. Any other assumptions, comments, concerns, and/or questions relating to the contemplated services.

Required Information:

Contractor Legal/DBA Name:

Address:

Point of Contact:

Telephone:

Email Address:

DUNS Number:

Cage Code:

Facility Clearance (if applicable):

Applicable NAICS Codes:

Standard Business Size:

GSA Schedule:

NASA SEWP Contract:

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CONTEMPLATED REQUIREMENT

Below is a list of the service requirements to support DSSU in prototype concept exploration and requirements development:

1. Develop, host, and refine a User Interface/User Experience (UI/UX) prototype for a period of 12 months, based on initial documentation and concept exploration meetings with CJIS stakeholders.

2. Provide monthly demonstration of the UI/UX prototype at FBI led working sessions.

3. Facilitate concept exploration and user requirements sessions with the FBI and its partners.

4. Refine the UI/UX prototype based on feedback obtained from the concept exploration and requirements development monthly working sessions.

5. Document UI/UX findings and specifications which include technical approaches and final specifications.

6. Decommission the prototype.

DISCLAIMER and RESPONSES

THERE IS NO COMMITMENT BY THE GOVERNMENT TO ISSUE A

SOLICITATION AS A RESULT OF THIS RFI. THIS IS BEING ISSUED SOLEY FOR

INFORMATIONAL AND PLANNING PURPOSES AND DOES NOT CONSTITUTE A

SOLICTIATION. IN ACCORDANCE WITH FAR 15.201(e), RESPONSES TO THIS

NOTICE ARE NOT OFFERS AND CANNOT BE ACCEPTED BY THE GOVERNMENT

TO FORM A BINDING CONTRACT. THIS IS NOT A REQUEST FOR PROPOSAL OR

QUOTE. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE

CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY

FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION

TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS

ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS

ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS

TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY.

WHAT SHOULD BE INCLUDED IN YOUR RESPONSE

1. All interested parties shall submit capability packages and market research pricing in response to this notice.

2. Do submit succinct, thoughtful responses to the requirements/questions listed in this RFI.

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3. Do submit comments that address the FBI's requirements, assumptions, conditions or contemplated approaches to this future acquisition.

4. Do submit information and suggestions that may encourage new, different, or innovative approaches that would result in products, solutions, and direct savings to the FBI.

5. All interested parties shall submit capability packages and (Informal) market research pricing in response to this notice. The response shall not be more than 15 pages.

WHAT SHOULD NOT BE INCLUDED IN YOUR RESPONSE

1. Do not submit proposals or offers.

2. Do not submit past performance information or general descriptions of corporate experience.

3. Do not submit requests to be considered for award or to be notified of a future solicitation.

4. Do not submit requests to be added to a mailing list or distribution list.

5. Do not submit questions or comments not related to this RFI.

6. Do not respond via telephone.

RFI SUBMITTAL INSTRUCTIONS:

All interest parties are requested to submit their responses electronically to the undersigned by May 3,2024 at noon (12:00PM) Eastern Time. Please ensure your submission is submitted via email to the email provided below. Late submissions will NOT be considered in our research. Thanks for your attention to this matter.

Contracting Point of Contact: Justin W Schmidt

Email: jwschmidt@fbi.gov

Address: 1000 Custer Hollow Road, Clarksburg WV, 26301

Phone: 304-625-8136