RFI CCTV Services.pdf

60RRBH22S0002 - Request for Information (RFI) – Closed Circuit Television - CCTV Service, Support and Maintenance

I. Introduction

The U.S. Railroad Retirement Board (RRB) is an independent agency in the Executive Branch of the Federal government. The RRB’s primary function is to administer comprehensive retirement/survivor and unemployment/sickness insurance benefit programs for railroad workers and their families under the Railroad Retirement Act and the Railroad Unemployment Insurance Act. The RRB also administers aspects of the Medicare program and has administrative responsibilities under the Social Security Act and Internal Revenue Code.

The RRB headquarters is located at 844 N. Rush Street in Chicago, IL 60611. The RRB currently employs approximately 900 employees who work in its headquarters and in 53 field offices across the country in localities easily accessible by large numbers of railroad workers.

II. Purpose

The RRB is seeking information as part of an effort to modernize its existing CCTV security system at the RRB HQ building in Chicago. The RRB is issuing this Request for Information (RFI) to allow interested vendors an opportunity to present information on available CCTV systems, support and maintenance. General specifications are outlined in section’s III and IV below but, the RRB encourages vendors to offer solutions, present current industry trends/standards and suggest options for the RRB to explore.

III. Background

The RRB is seeking to learn more about well-established and proven CCTV service, support and maintenance providers and solutions.

The RRB currently possesses a closed-circuit, wired system that is approximately five years old and is composed of multiple cameras in various locations in/around the HQ building. The RRB is looking for a solution that is secure and that meets current industry standards, Department of Homeland Security (DHS) requirements as well as any other federal, state and municipal requirements.

Prospective vendors shall note that the RRB will require in any subsequent Request for Proposal, a requirement that warranty repair or service requests MUST have service staff on-site at the RRB HQ building in Chicago within four hours of requested service.

The RRB is contemplating a multi-year contract should the RRB choose to solicit for these services.

IV. Requirements in Response

1. Business name, address (telephone, email), point of contact information, size standard applicable to your business.

2. Whether your services are available via a Government-wide contract vehicle or Open Market.

3. Provide your UEI number.

4. Proof of registration in System for Award Management (SAM). See FAR 52.204-13.

5. A capabilities statement that includes a description of your company’s standard line of business, as well as a list of 3-5 customers and their contact information that your company currently or has provided CCTV services, support and maintenance. For past performance, please offer a reasonable level of detail of the services that were performed for each client.

6. Provide, at a minimum, responses to the following questions/requirements. NOTE:

Prospective vendors shall provide detailed information and multiple solution options in your responses. Prospective vendors shall provide budgetary pricing examples and to do so for each category of supplies and services (e.g. services, support, maintenance, hardware, installation, etc.).

A. Are proposed supplies Buy-American (BAA) and/or Trade Act (TAA) compliant?

B. Battery backup systems and related battery usage, maintenance and disposal, if applicable.

C. What are current industry standards?

D. Discuss your company’s proposed solution(s).

E. Cloud-based security.

F. Wireless technology.

G. Commercially available or proprietary systems?

H. Expandable as RRB needs change?

I. Warranty details.

J. Capabilities to provide four-hour, on-site service request response time?

K. Show how your proposed solution meets or exceeds current industry standards, Department of Homeland Security (DHS) requirements as well as any other federal, state and municipal requirements.

L. Fully discuss anticipated life expectancy of the solution.

M. Describe in detail how your solution mitigates technical obsolescence.

V. General Information

1. Interested parties may include any additional relevant information, diagrams, or sales pamphlets that may enhance the description of the contractor's available equipment and services. Provide a ROM (rough order of magnitude) in your response.

2. The RRB reminds interested parties that the RRB does not intend to award a Delivery Order or Contract on the basis of this RFI. This is not a solicitation for offers or bids, and the RRB will not transmit acknowledgements of receipt of response submission

3. The RRB may allow, with advance notice, a site tour of the RRB HQ building in Chicago so that prospective vendors might better understand the current layout. The RRB will not entertain “cold call” or same-day requests for a walk-through. Contact Ken Earp at ken.earp@rrb.gov or Scott Rush at scott.rush@rrb.gov to schedule a site tour at least five business days in advance but, no later than July 18, 2022.

4. Responses are due July 25, 2022 at 8:00 AM, Central Time. Responses are to be submitted to Mr. Michel Disalvio at michel.disalvio@rrb.gov to insure timely delivery to this office by July 25, 2022 at 11:00 AM, EST. The RRB currently has a 5 MB email size limit. If sending more than one email, please number them sequentially.

5. The RRB will accept questions to this RFI until July 22, 2022 11:00 AM EST. The RRB will post answers as soon as is practicable.

mailto:ken.earp@rrb.gov mailto:michel.disalvio@rrb.gov