RFI Attch 1 Draft PWS ARTS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Autonomous Robotic Training System (ARTS)

Part 1

GENERAL INFORMATION

1.0 Introduction: The United States Secret Service (USSS), James J. Rowley Training Center (RTC) provides training for all Special Agents and Uniformed Officers of the USSS as well as other personnel. The mission is to provide the USSS with trained assets to conduct the USSS Mission. This is a non-personal services contract to provide an Autonomous Robotic Training System (ARTS). The system will replicate real world training scenarios for live fire and simulation munition training. The ARTS will be comprised of mobilization of the system to accommodate various off-site training venues for law enforcement personnel, improving operational readiness and tactical decision-making. The Government will not exercise any supervision or control over the contract service providers performing the services herein.

1.1 Scope: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Autonomous Robotic Training System (ARTS) as defined in this Performance Work Statement except for those items specified as Government Furnished Property (GFP) and services. The contractor shall accomplish a fully operational Autonomous Robotic Training System (ARTS), including hardware, software, training modules, maintenance and support services to include travel to additional training sites. The system shall be capable of autonomous operation, scenario customization, data collection, and performance assessment in various training environments.

1.2 Specific Tasks:

1.2.1 Basic Services. The contractor shall provide services for Autonomous Robotic Training System (ARTS) capable of navigation, obstacle avoidance, and scenario simulation for law enforcement personnel. The vendor will manage the program in conjunction with the James J.

Rowley Training Center, Special Operations Training Section staff.

Autonomous Robotic Training System (ARTS) shall replicate real world training scenarios for live fire and simulations munition training to include:

• One (1) Autonomous Robotic System:

Eight (8) All-Terrain Autonomous Robot Infantry Targets One (1) Autonomous Robotic Vehicle Target Four (4) CQB Autonomous Robotic Infantry Targets

• Command and Control:

Three (3) Command and Control Stations - capable of managing multiple robotic assets simultaneously

• Communication and Range Extension:

Two (2) Communication Range Extension Kits, to ensure reliable communication across varied operational environments

• Support Equipment:

One (1) Smart Range Trailer for mobile training operations One (1) T100-Hundred Transportation Trailer for transportation and deployment of robotic assets

• Support Services:

Vendor operators for robotic targets based at the James J. Rowley Training Center

Comprehensive training for personnel Maintenance and technical support System integration and customization services Spare parts and consumables Maintenance logs (routine and emergency) and remediations for robotic targets

• Program manager

The contractor shall provide a contract manager who shall be responsible for the performance of the work.

• Training modules

• Travel plan for additional training sites as applicable

Accommodation of training travel schedule as determined by USSS based on curriculum needs

CLINs Description Quantity Unit Price Total (unit price X Quantity)

0001 Autonomous Robotic Training System

(ARTS)

1 $TBD $TBD

0002 Travel Requirements and Expenses 1 $TBD $TBD 1001 Autonomous Robotic Training System

(ARTS)

(Option Year 1)

1 $TBD $TBD

1002 Travel Requirements and Expenses (Option Year 1)

1 $TBD $TBD

2001 Autonomous Robotic Training System

(ARTS)

(Option Year 2)

1 $TBD $TBD

2002 Travel Requirements and Expenses (Option Year 2)

1 $TBD $TBD

3001 Autonomous Robotic Training System

(ARTS)

(Option Year 3)

1 $TBD $TBD

3002 Travel Requirements and Expenses (Option Year 3)

1 $TBD $TBD

4001 Autonomous Robotic Training System

(ARTS)

(Option Year 4)

1 $TBD $TBD

4002 Travel Requirements and Expenses (Option Year 4)

1 $TBD $TBD

1.3 Period of Performance: The period of performance will be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.4 General Information

1.4.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Within 30 days after contract award or with the contractor’s proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the Contracting Officer and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.4.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.3 Recognized Holidays: Services will be required on federal holidays, pending training operational tempo.

Training may be conducted on any of these holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.4.4 Hours of Operation: The contractor is responsible for conducting business during the James J. Rowley training center operational and training hours, for any partial or full day of training as needed. Training will be conducted Monday through Friday including Federal holidays as needed.

For other than firm fixed price contracts/orders, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.5 Place of Performance: The work to be performed under this contract/order will be performed at the James J. Rowley Training Center and other locations within the National Capitol region. On occasion (approximately 0-5 travel events per contract year, if applicable) training may necessitate travel outside of the National Capitol region, the contractor will be given ample notice to determine the feasibility of travel in support of training.

1.4.6 Type of Contract: The Government will award a firm fixed price contract.

1.4.7 Security Requirements:

Controlled Access Facilities / Information Systems Security:

• The contractor and his/her employees and sub-contractors shall be citizens of the United States.

• The US Secret Service Contracting Officer Representative (COR) or their US Secret Service designee is responsible for determining the contract employee’s position description level as being either Escort Access, Low Risk, or High Risk. The COR or their designee will also make the determination when contract employees require access to US Secret Service controlled Information Technology systems, unless otherwise stipulated within this Statement of Work.

• Contract employees shall undergo a Suitability Assessment as determined by the US

Secret Service’s Security Management Division’s Contractor Support Branch (SMD- CSB) prior to performing any work within US Secret Services controlled access facilities or on US Secret Service’s information technology systems. Additional Continuous Suitability Reviews will be required for continued work requirements as determined by SMD-CSB, but no less than once every two years.

• All contractors shall ensure that their employees are precleared prior to the start of any US Secret Service (USSS) contract. Contractor employees for High Risk shall possess a current Tier 4 investigation and a Public Trust prior to performing any work within USSS controlled access facilities or on USSS information technology systems. The COR or their designee is responsible for ensuring that all employees supporting USSS contracts are compliant with USSS security requirements. Additional Continuous Suitability Reviews shall be required for continued work requirements as determined by Security Management Division (SMD).

• At a minimum, the contractor shall submit to the COR the following completed documentation for each High-Risk contract employee requiring access to US Secret Services controlled access facilities, in order to satisfy initial and/or recurring (as requested by the COR) Continuous Suitability Reviews:

• DHS-11000-25: Form Contractor Fitness/Security Screens Request Form

• SSF 4024: US Secret Service Non-disclosure Agreement

• SSF 3230A: Disclosure and Authorization Pertaining To Consumer Reports

Pursuant To the Fair Credit Report Act

• Form 14767: Consent to Disclose Tax Compliance Check (IRS Tax Form)

• When work performance requirements exceed non-sensitive standards, additional

Continuous Suitability Reviews will be required prior to access being granted, specifically:

• Contract employees who provide support in Non-IT Low Risk positions must have undergone a minimum of a Tier 1/NACI (National Agency Check and Inquiries) or a higher level favorable Public Trust background investigation within the last 5 years.

• Contract employees who provide support in High Risk positions must have undergone a minimum of a Tier 4 Public Trust or higher level favorable background investigation within the last 5 years.

• For certain positions, SMD may require a contractor to complete the below electronic forms and be subject to a personnel security interview:

• Low Risk - SF 85: Questionnaire for Non-Sensitive Positions

• High Risk - SF 85P: Questionnaire for Public Trust Positions

1.4.8 Privacy Act: Personnel who have access to Privacy Information shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

1.4.9 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

Badge/Key Control. The contractor shall establish and implement methods of making sure all badges, keys, and/or key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering badge/key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost badges, lost or duplicate keys/key cards to the Contracting Officer.

In the event keys are lost or duplicated, the Government can bill the contractor the total cost of re-keying or the replacement of the lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

The contractor shall prohibit the use of Government issued badges, keys, and/or key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.10 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.11 Contracting Officer Representative (COR): The COR will be identified by a separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract/order: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract/order: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of GFP, and provide site entry of contractor personnel. A letter of appointment issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.12 Key Personnel: The following personnel are considered key personnel by the Government:

Program manager. The contractor shall provide a program manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8 a.m. to 5 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.4.13 Contractor Travel: Contractor will be required to travel within the National Capital Region (NCR) during the performance of this contract to provide training. The contractor may be required to travel to off-site training locations and to ship/transport the training system and training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with FAR 31.205-46, the substantive provisions of the Federal Travel Regulation (FTR), and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. If travel is incurred for training, lodging and per diem at the GSA rate will be paid per the travel CLIN.

The annual travel amount is not to exceed the amounts stated on the accompanying IGCE for this requirement.

Other Direct Costs: This category includes travel (outlined in 1.4.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues. If travel for training is required outside of the National Capital Region, lodging and per diem at the GSA rate will be reimbursed.

1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this procurement refers to the prime contractor.

2.1.2. CONTRACTING OFFICER (C.O.). A person with authority to enter into, administer, or terminate contracts/orders, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract/order. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical directions to the contractor as long as that direction is within the scope of the contract/order, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract/order.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured items such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract/order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE (QA). The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the contractor to ensure that the quality of an end product or service shall meet contract/order requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.1.12. WORKDAY: The number of hours per day the contractor provides services in accordance with the contract/order.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CPFF Cost Plus Fixed Fee FAR Federal Acquisition Regulation FFP Firm Fixed Price GFP Government Furnished Property NCR National Capital Region OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs POC Point of Contact PM Program Manager PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TPOC Technical Point of Contact

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities (If applicable): The Government will provide covered storage space for the autonomous robotic targets. The storage space should have access to electrical outlets for charging the targets.

3.2 Utilities (If applicable): The Government will provide access to electrical outlets for charging autonomous robotic targets. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

PART 4

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Delivery schedule for additional targets (2 additional all-terrain targets).

PWS 1.2.1.1

Within 30 calendar days of contract award.

MS Word, Excel Spreadsheet, PDF

Email or hardcopy to COR

Equipment Maintenance Issues/Logs/Remedia tions.

PWS 1.2.1.1

Provide daily status and follow-ups as necessary.

1 E-mail / MS Word / Excel Spreadsheet

Staffing Plan

PWS 1.2.1.1 & 1.4.4

Provide daily status and follow-ups as necessary.

1 E-mail / MS Word / Excel Spreadsheet

Travel Plans for training outside of NCR as directed by

RTC

PWS 1.4.11

As required, must be delivered in a timely manner prior to travel.

1 E-mail/MS Word Email or hardcopy

PART 5

Performance Requirements Summary (PRS)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required— usually a shall statement)

Performance Standard

Acceptable Quality Level (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

The contractor shall ensure the autonomous robotic targeting system consistently delivers accurate, reliable, and repeatable training feedback and scenarios.

(PWS 1.2.1)

The system shall operate with at least 95% accuracy in scenario execution as validated by performance testing.

The system shall demonstrate a defect rate of zero deviation from standard during initial acceptance testing.

Continuous system monitoring through automated diagnostic and logging systems. User feedback collected via surveys and incident reports, analyzed quarterly.

COR

PRS # 2

The contractor will achieve a system uptime of 99% to support ongoing training requirements.

(PWS 1.2.1)

The system shall meet or exceed 99% uptime, excluding scheduled maintenance.

The system shall maintain at least 98% operational readiness during peak usage periods.

Regular audits conducted monthly, including scenario accuracy verification and system uptime checks. COR

PRS # 3

The contractor will enable real-time monitoring and feedback to students and instructors with a response time of less than 2 seconds.

(PWS 1.2.1)

The system response times, including data processing and feedback delivery, shall not exceed 2 seconds in 95% of operational instances.

No more than 1% of system outputs shall require reprocessing or correction due to errors.

Real-time alerting for system anomalies, with immediate corrective actions initiated, as necessary.

COR

PRS # 4

The contractor will maintain system safety, preventing operational failures that could endanger personnel or equipment.

(PWS 1.2.1)

All safety protocols shall be adhered to, with zero safety incidents attributable to system malfunction during testing and deployment.

Zero deviation from the performance standard.

Scheduled inspections and maintenance to verify hardware integrity and safety features.

COR