RFI - Armeia SOW Firearms Training Simulator.docx

U.S. Department of State Bureau of International Narcotics and Law Enforcement Affairs INL Armenia

Request for Information: RFI - 191NLE24N0008

REQUEST FOR INFORMATION – SOURCES SOUGHT QUESTIONANNE RESPONSE

INL/Armenia

July 10, 2024

2024 RFI: 191NLE24N0008 INL/Armenia Page 1 of 13SBU - CONTRACTING AND ACQUISITIONS

1.0 REQUEST FOR INFORMATION – SOURCES SOUGHT QUESTIONANNE RESPONSE

Interested parties are requested to respond to this RFI with a electronic response. Submissions should not exceed 20 single-spaced pages, 12-point type with at least one-inch margins.

Responses should answer questions in 1.01.02 SOURCES SOUGHT SUBMISSION NOTICE by using the layout of the 10.01.02 SOURCES SOUGHT RESPONSE COVER PAGE and must specifically describe the responder’s ability to meet the requirements outlined in this RFI. Oral communications are not permissible. https://SAM.gov will be the sole repository for all information related to this RFI.

Please provide a cover page to include CAGE Code, Unique Entity ID, and Tax Identification Number (TIN), be registered to do business with the Government of the United States in the System For Award Management (SAM) and (iv) not be on the Excluded Parties List.

Also include your business socioeconomic status, e.g. small business, women-owned, HUBZone, etc. and U.S. General Service Administration (GSA), Federal Supply Schedule (FSS) Contract Number (if applicable), and knowledge of specific brands and products lines that could fulfill this requirement.

Companies who wish to respond to this RFI should send a response to DietzelDR@state.gov no-later than 3:00 PM EST on Friday, 26-JULY-2024.

Questions regarding this announcement shall be submitted via email to DietzelDR@state.gov NLT Tuesday, 23-JAN-2024. Verbal questions will NOT be acceptable.

1.01.01 SOURCES SOUGHT SUBMISSION NOTICE FOR RESPONSE

This Sources Sought will be used to identify potential sources that are interested in and capable of performing the work described in the accompanying “Draft” Statement of Work (SOW). In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. This Sources Sought is issued solely for conducting market research, information and planning purposes and does not constitute a solicitation or obligation on the part of the Government. Neither unsolicited proposals nor any other kind of offers will be considered in response to this Sources Sought. No reimbursement will be made for any costs associated with providing information in response to this announcement and/or any follow-up information requests.

The purpose of this Sources Sought is to communicate and solicit feedback from industry on the “Draft” version of an upcoming overseas requirement for laboratory supplies. Contractors shall provide company capabilities and pictures.

1.01.02 SOURCES SOUGHT RESPONSE COVER PAGE

Company Name

Address

UEI Number

Company Website

POC Name

Phone

Email

1.02 SOCIOEONOMIC STATUS

1. Provide information pertaining to your company’s socio-economic status for federal procurement programs (small, HUBZone, 8(a), Women-owned, veteran-owned, etc.) under NAICS code 333310 Commercial and Service Industry Machinery Manufacturing (Training machines (e.g., flight simulators) manufacturing).

Response:

1.03 PRODUCTS AND SERVICES

1. Is your company the manufacturer of all the products?

Response:

2. If your company is not the manufacturer, identify the manufacturers’ names, addresses, DUNS numbers, and other pertinent information. Are all manufacturers U.S. small business concerns?

Response:

3. If the manufacturer is not a US small business concern, has the SBA issued a class waiver of the non-manufacturer rule for the product? If so, please identify the applicable class waiver(s).

Response:

4. Provide a list of the products sold by your company meeting the requirements of this Sources Sought. Where a particular standard is included in the Sources Sought address your company’s product compliance with said requirements.

Response:

5. Is your company an authorized seller of the above-mentioned products for the county listed in this document? If so, what business licenses does your company possess for this country?

Response:

6. What areas of the county listed in this are serviced by your company? Briefly describe your current logistical capabilities the county listed in this.

Response:

7. Are the products sold by your company covered under warranty in the county listed in this? If so, what is the length of the warranty offered? Are repairs handled in-country?

Response:

8. Does your company provide training and manuals in the language requested in this document? If so, is training accomplished via native speakers or via the use of translators?

Response:

9. Would your company need to subcontract any part of the work? Please explain.

Response:

10. List any existing contract vehicles through which the US Department of State can access your company’s products and services (i.e. GSA FSS, IDIQs, etc.) that align with this request.

Response:

1.04 IGCE – PRODUCE REQUEST

1. Do you feel this list is appropriate equipment list? What is the advantage of 3 screens to 5 screens?

Response:

2. Are there any concerns you see with the products being asked and if there are any patent items for which numerous vendors would not be able to procure?

Response:

1.05 RECOMMENDATION

1. What areas of this request did your company identify that present excessive risks, decreasing competition, and/or other concerns? If so, please provide detailed information and suggested mitigation Response:

2.0 BACKGROUND

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is an instrumental leader in the development of policies and programs to combat international narcotics and crime. INL programs support two of the Department of States' strategic goals: (1) to reduce the entry of illegal drugs into the United States; and (2) to minimize the impact of international crime on the United States and its citizens. One of the many ways to effectively meet the listed goals is to collaborate with allied governments both directly and indirectly to promote the modernization of and support the enforcement operations of their foreign criminal justice systems and law enforcement agencies.

3.0 SCOPE

The Contractor shall provide ALL items stated under APPENDIX A, APPENDIX B, APPENDIX C, and the TECHNICAL SPECIFICATION OF ITEMS.

The Contractor shall provide all labor, services, tools, materials, equipment, software, connectors and cabling, transmitters/receivers, accessories, transportation, training, supervision, and all other requirements necessary for the installation, configuration, and fine-tuning of the systems described in this Statement of Work. The Contractor shall be solely responsible to ensure the delivered solution is fully compatible with existing electrical infrastructure at Armenian Ministry of Internal Affairs Education Complex.

4.0 TYPE OF CONTRACT

This is a firm-fixed price, single award contract, with optional quantities ONLY for the warranty.

Further, the Contractor shall properly perform the pre-delivery inspection on the products and deliver them to the location set forth under Place of Delivery, of this contract. The firm fixed price shall include the products pre-delivery inspection, certificates of origin, operator’s manuals, warranty certificates and any other documentation mandated by the destination country.

Items outlined under PROCUREMENT ITEMS include the TECHNICAL SPECIFICATION OF ITEMS shall be BRAND NAME OR EQUAL.

Brand Name of Equal: This requirement will be a Brand Name or Equal. The items listed below are intended to be descriptive, but not restrictive, and is to indicate the quality and characteristics of products that will be satisfactory. Bids offering “equal” products (including products of the brand name manufacturer other than the one described by brand name) will be considered for award if such products are clearly identified in the bids and are determined by the Government to meet fully the salient characteristics requirements listed in the SOW.

No additional sums will be payable on account of any escalation in the cost of materials, equipment, or labor, or because of the Contractor’s failure to properly estimate or accurately predict these prices or difficulty of achieving the results required by this contract. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rates.

5.0 PERIOD OF PERFORMANCE

The period of performance for this contract is a one year. This contract shall be effective on the date of the Contracting Officer's signature and shall remain valid until all commodities are received, inspected, and accepted by the Government at destination per “Service Delivery Information” of this document.

This contract is comprised of a one-year base period, and four, one-year option periods (plus a six-month option to extend in accordance with FAR 52.217-8).

Estimates:

Base Year: August 2024 – August 2025 Option Year 1: August 2025 – August 2026 Option Year 2: August 2026 – August 2027

6.0 NAICS Code: 333310 Commercial and Service Industry Machinery Manufacturing (Training machines (e.g., flight simulators) manufacturing).

7.0 Product Service Code: 6920 Armament Training Devices

8.0 Acquisition Procedures: FAR Subpart 13.5 – Simplified Procedures for Certain Commercial Items.

8.0.1 Set Aside: Determined after Request for Information (RFI) results are analyzed.

9.0 BASIS OF AWARD

The basis of award will be Best Value Using Tradeoff. This award contains both services and commodity items for a Firearms Training Simulator (FST) and Software Training. The Government anticipates issuing a Purchase Order to the Vendor whose quote provides the best value to the Government, price, and other factors considered.

10.0 EVALUATION FACTORS

The Government will apply four (04) sets of evaluation factors:

1. Technical Specifications

2. Delivery Schedule

3. Past Performance

4. Price

11.0 TECHNICAL SPECIFICATION OF ITEMS

11.1.1 CLIN 001 – FIREARMS TRAINING SIMULATOR (FTS) HARDWARE & SOFTWARE

Quantity: 01 EA

The Contractor shall provide a complete fixed firearm training simulator system. The system shall include all required hardware, software, applications/programs, CPU, Audio/Video systems (projectors, screens, monitors, and sound system) and all accessories and devices required for proper operation and function. The Contractor shall include all necessary cabling and connectors required for system installation.

The system shall provide a realistic training environment. The system shall support lowlight, no- light, static target and moving target training scenarios (APPENDIX A). The system shall have targets scalable to distances of feet, yards, and meters and shall have programmable, timed targets for qualification courses. The visual presentation of the targets shall accurately represent the appearance of an actual target at the simulated distance. The system shall allow the instructor to create customized qualification courses.

The environments depicted on screen must be common settings found in Armenia (or similar regional country) to include urban, rural, and industrial areas, with common vehicular or pedestrian traffic.

The system shall be ballistically accurate based on the type of weapon and round being fired. The visual scene shall simulate the weapons interaction with the environment from the time it is shot to the time of impact. The model behavior and effects of the simulated ammunition impact on the target, structures, and other areas shall replicate the effects of the actual ammunition. Each human target’s impact radius shall be defined to distinguish between lethal, incapacitating, and non-lethal areas of the target.

The system shall have the ability to integrate simulated non-lethal weapons, such as Taser, OC Spray, and similar items. The system shall have the ability to incorporate handheld and weapon mounted lights in low and no light scenarios (APPENDIX A).

The Contractor shall deliver judgmental use-of-force video scenarios. The video scenarios (APPENDIX A) shall depict typical situations which law enforcement personnel face in the execution of their duties.

Expected Use The system will be used in basic and advanced weapons training for developing proficiency in marksmanship, use of force judgment skills, close quarters shooting skills, tactical reloading and weapon malfunction clearing related to multifaceted police operations. The simulation system will be used indoors and shall be capable of instructing in basic and advanced marksmanship, shoot/no-shoot judgment, combat marksmanship, supporting arms, and weapons employment tactics.

The fixed simulator shall be capable of operating continuously for at least 12 hours per day.

Electrical The simulator shall have an Uninterruptible Power Supply (UPS) with surge protection. The system shall be protected from power fluctuations and transients, especially those encountered in OCONUS locations. The UPS shall allow for an orderly system shutdown in case of a power failure. All electrical circuitry and installation shall comply with the requirements of the National Electric Code (ANSI/NFPA 70). NFPA 70®, National Electrical Code® (NEC®), sets the foundation for electrical safety in residential, commercial, and industrial occupancies around the world. The contractor will be responsible for the evaluation of the current electrical infrastructure, to make sure the solution will operate as expected under the local environment.

Visual Display All system components shall support high-definition video. Marksmanship and judgmental training video scenarios (APPENDIX A) shall be in high definition. The Contractor shall provide necessary projectors and screens to project life-size objects on the screen and provide peripheral view on both sides of trainees. Either a multi-segment or curved screen is acceptable, so long as it provides peripheral view. Screen height should be sufficient to provide life-size, realistic scenarios (6+ feet), and of sufficient width to accommodate four students simultaneously.

The system must be capable of being installed in various room configurations. System setup may require various distances between the firing point, projector, and displayed image applicable to each room size. The system shall compensate for varying distances and shall scale and adjust the projected images accordingly. See specific floor plan measurements in Meters. (APPENDIX B).

Sound System The system sounds shall be of such fidelity, quality, realism, and volume that students shall experience the cues, stresses, and distractions of a “real life” situation. The sounds shall be of sufficient volume so that the distractions provided to the trainee shall be similar that those encountered in actual situations. The system shall allow the instructor to control the volume of the sound system from the Instructor Control Station.

Number of Simultaneous Users The system shall support at least four (04) simultaneous trainees firing weapons during marksmanship scenarios (APPENDIX A). The system shall support at least four (04) simultaneous trainees firing weapons during collective scenarios (APPENDIX A). During collective scenarios (APPENDIX A), the system shall support at least two (02) weapons per trainee.

Lethal Weapons The system shall provide an audio simulation of the weapon report each time a weapon is fired. The weapon report shall be unique to each weapon type. The accuracy of the weapon tracking system shall be maintained in ambient light conditions, over the entire area of the large screen display, and simultaneously for all weapons.

The weapon tracking system shall be capable of distinguishing which weapon fired which round. The system shall track all rounds fired by each weapon. When a weapon runs out of ammunition during a scenario, the weapon shall not record hits or sounds unless the weapon is reloaded by the trainee or instructor.

Instructor Control Station The system shall include an Instructor Control Station to control all system operations. The system shall allow the instructor to monitor shot placement in real time. Additionally, the system shall allow the instructor to view the weapon status and to change the status of the weapon during scenarios (APPENDIX A) to require the students to do the following:

· Load/Reload/Unload

· Make Weapon Safe

· Induce Malfunctions/Clear Weapon

Recording of Training Sessions and Information The system shall record video and audio of all training sessions. The system shall include all tools required for the instructor to conduct effective training debriefs and track trainee progress. The system shall record trainee performance and evaluations, archive training records, and allow the instructor easy access to historical records and ability to run ad-hoc reports.

Operator and Maintenance Manual The Contractor shall provide an electronic Operator and Maintenance Manual for each system delivered.

Corrective and preventive maintenance actions and procedures shall be documented in the manual. The manual shall contain a description of the system and its operation. System limitations, safety information, and other important information shall be highlighted in the manual.

Software System-specific software delivered by the Contractor shall be provided under a perpetual license. License renewals must not be required for continued use of the simulator system.

Language Requirements The Contractor shall provide, at no additional cost to the Government, electronic manuals in Russian and/or English, but the videos that would be custom made based on the scenarios in Appendix A should be in Armenian.

Hostile / Return Fire Feature Hostile / return fire simulator and all required accessories. Simulates hostile fire requiring trainee(s) to take cover during training scenarios (APPENDIX A). The hostile / return fire feature shall seamlessly integrate with the simulator system. The hostile / return fire feature must have the capability to be manually controlled by the instructor.

The feature must include safety features to prevent accidental firing. The contractor shall include all needed personal protective equipment (for a group of 4 trainees) to ensure the safety of trainees.

HARDWARE:

· All hardware must be compatible with Armenian commercial electrical systems. Voltage 220V, European plug.

· If the FTS required a keyboard, mouse, or other wired cables, wireless connections are preferred.

· Capable of linking with other like simulators

· Capable of operating within 18 to 36 inches (45 to 90 cm) of the projection/screen area

· Must fit entirely within room size 6.0M (width) x 20.8M (length) x 4.0M (height). See Attachment B.

· Video output of the projector must be 1080HD or higher.

· All required audio output devices, including stereo surround sound speakers for realistic sounds and directionality by instructor-controlled speakers.

· Audio output must be compatible with “off the shelf” equipment so it can be easily replaced, if needed

· Up to 180-degree visuality (3 screens if necessary) to provide more realistic environments; screens must be borderless.

· Must be compatible with the most recent version of the Glock 19 Gen 5 FS pistol 9mm caliber.

SOFTWARE:

· Various videos including the following:

· One (01) general course of fire program; marksmanship and various shooting positions (standing, kneeling, prone)

· Thirty (30) judgmental decision training scenarios

· Five (05) practical firearms training exercises

· Three (3) firearm skill-building exercises

· Four (04) malfunction recovery skill-building exercises

· Ability to author and input National Patrol Police firearms qualifications course of fire.

· Ability to change target types, colors, shapes, and animation.

· Ability to review scenarios (APPENDIX A) after completion to critique the performance of the trainee.

· Shall include a playback option with shot placement function.

· Ability to have different outcome “branches” for scenarios (APPENDIX A) which can be selected by the instructor, based on the trainees’ use of force selection.

· The system shall have the ability to integrate simulated non-lethal weapons, such as Taser, Oleoresin capsicum OC Spray, and similar items.

· The system shall have the ability to incorporate handheld and weapon mounted lights in low and no light scenarios.

· Simulator must be compatible with Microsoft Office Professional operation system, Microsoft Office Suite included. The product shall remain compatible with Microsoft’s supported operating system upgrades.

SYSTEM REQUIREMENTS: INTEGRATED TRAINING OBJECTIVES

· All hardware (including video camera) and software necessary for the creation and editing of additional video scenarios (APPENDIX A). The hardware and software shall utilize Advanced Video Coding High Definition (AVCHD), or equivalent format files inputted into the simulator via digital media (USB hard drive, DVD, etc.). The hardware and software shall output files in a format that are compatible with the simulator systems. High-definition video is required.

· System shall provide realistic recoil feeling while shooting or during malfunctions. The system must include a reminder of the basic firearms safety rules at the beginning of each training session and will require an active acknowledgment from the trainee.

· The system shall create a completely immersive simulated environment which is realistic to environments, incidents, and encounters common to the law enforcement profession.

· Must provide interactive scenarios used to training and evaluate lethal force, non-lethal force, and verbal de-escalation skills.

· Shall allow for simulated low-light and/or infra-red flashlight training. Must be able to operate under any light situation.

· Shall include live lethal weapons fire laser capabilities, allowing instructors to viewpoint of aim.

· Shall provide instructor control options that allow for simulation variations based on trainee performance and decision-making.

· All weapon options shall have the ability for the instructor to electronically control the round count and/or induce malfunctions.

· Recording and Editing System software to build custom-made scenarios (APPENDIX A).

Installation of Fixed System Overhead ceiling installation of fixed simulator system in a dedicated simulator room. Installation includes all required accessories and connectors. All work shall be performed in accordance with OEM specifications and recommended installation instructions and must be performed by factory- authorized representatives. The onsite trainers and installation professionals shall be certified.

The contractor shall provide an installation report to the COR and shall certify all work was accomplished by factory-authorized representatives and in accordance with OEM specifications and installation instructions. The report shall identify the individuals performing the work, dates of work, and shall include results of equipment testing demonstrating all components operate in accordance with manufacturer’s specifications.

All services shall be provided in Armenia. Does not include travel or DBA insurance costs.

Site Survey The Contractor shall conduct a comprehensive site survey / assessment of a prospective system location to ensure it meets or exceeds manufacturer recommendations. Alternatively, the Contractor must provide a detailed survey questionnaire to be filled out by INL or end user, which would provide necessary information to evaluate the installation site.

The contractor shall provide a report to the COR detailing the conditions found and whether the existing conditions are or are not in compliance with manufacturer recommendations. In the event the location does not meet manufacturer recommendations, the contractor shall provide detailed recommendations for improvements / renovations needed to bring the location up to manufacturer standards or shall recommend an alternative location meeting all manufacturer requirements.

All services shall be provided in Armenia. Does not include travel or DBA insurance costs.

10.01.01 SERVICE AND MAINTENANCE

All parts, accessories, service, and repairs for the above items shall be available from the vendor via international Mail Service to the Armenian Ministry of Internal Affairs offices as provided. The Supplier shall provide a contact (email and phone number) for technical assistance for the Firearms Training Simulator System (FTS). The supplier shall also make online consultation available.

11.02 CLIN 002 – DEDICATED TRAINING FIREARMS (Glock 19 Gen 5 FS 9mm pistol).

QUANTITY: 10 EA

11.03 CLIN 003 – DEDICATED TRAINING FLASHLIGHTS

QUANTITY: 10 EA

11.04 CLIN 004 – DEDICATED TRAINING OC SPRAYS (model: MK-3)

QUANTITY: 10 EA

11.05 CLIN 005 – STORAGE CONTAINER

QUANTITY: 01 EA

Lockable storage cases (“pelican type”) for simulator and accessories capable of protecting the equipment from water and blunt force damage during storage and shipping via international Mail Service and during local transport.

11.06 CLIN 006 – ON-SITE COMPREHENSIVE TRAINING COURSES *TO BE COMPLETED SEQUENTIALLY*

QUANTITY: 01 EA

Operator / Instructor Training

The Contractor shall provide up to twenty-four (24) hours of on-site operator and instructor training to a group of up to ten (10) trainees. The training should be provided in Armenian, Russian or English. In case of English INL will provide interpretation into Armenian. If not previously accomplished by the end-user, the Contractor shall unpack and set-up the simulator system(s) and accessories required for training.

Training shall be conducted by factory-authorized instructors. The contractor shall ensure that the course instructor is fully knowledgeable in the technical documentation and will be able to explain the equipment concepts to the trainees. Course instructors must be competent in systems operation, scripting/editing capabilities, preventive system maintenance and system troubleshooting.

The Contractor shall coordinate and provide a training plan for COR approval at least 6 weeks in advance of proposed training dates. Upon successful completion of training, the Contractor shall provide the COR a training report. The report must include at a minimum:

· Name of the instructor(s)

· Dates and location of training

· A summary of the information covered

· Name and agency affiliation of all trainees

· Attendance record for all trainees

· Any recommendations for future training

· Copy of all training materials

The training shall cover all aspects of the operation and preventive maintenance of the equipment to permit a successful training experience by the end-users while maintaining the integrity of the simulator and ensuring safety of participants. At a minimum, the training must cover set-up, operations, troubleshooting, transportation, and required preventive maintenance.

The contractor shall teach the course using classroom instruction and hands-on practical exercises. The training provided must be of sufficient depth to ensure trainees are able to independently take full advantage of all system capabilities, ensure the systems are handled in accordance with manufacturer recommendations, and are able to train other personnel in the proper use of all systems.

All services shall be provided in Armenia. Does not include travel or DBA insurance costs.

Scenario Creation Training

The Contractor shall provide up to twenty-four (24) hours of on-site operator and instructor training to a group of up to ten (10) trainees.

Training shall be conducted by factory-authorized instructors. The contractor shall ensure that the course instructor is fully knowledgeable in the operation of the simulator, all scripting/editing functions, and is able to clearly convey all concepts to the trainees.

The Contractor shall coordinate and provide a training plan for COR approval at least 6 weeks in advance of proposed training dates. Upon successful completion of training, the Contractor shall provide the COR a training report. The report must include at a minimum:

· Name of the instructor(s)

· Dates and location of training

· A summary of the information covered

· Name and agency affiliation of all trainees

· Attendance record for all trainees

· Any recommendations for future training

· Copy of all training materials

The training shall cover all aspects of pre-production, production, and post-production of new system scenarios (APPENDIX A). The contractor shall provide scripting and editing training for instructors in development of system scenarios (APPENDIX A) and system assessment features related to student performance.

The Contractor shall provide training on the proper upload of created scenarios (APPENDIX A) to the simulator systems. The contractor shall teach the course using classroom instruction and hands- on practical exercises. The training provided must be of sufficient depth to ensure trainees are able to independently take full advantage of all scenario creation and editing hardware and software and are able to train other personnel in the use of said capabilities.

All services shall be provided in Armenia. Does not include travel or DBA insurance costs.

· The vendor shall provide initial hardware and software training in the use, maintenance, and technical operation of the FTS systems. The initial training (3 days) will be provided to ten (10) National Police Training personnel located in Yerevan, Armenia.

· The Contractor shall provide, at no additional cost to the Government, electronic manuals in Russian and/or English.

· Scenarios custom made based on the scenarios in Appendix A should be in Armenian.

· The Contractor shall provide up to twenty-four (24) hours of on-site operator and instructor training to a group of up to ten (10) trainees for five (5 days) on the set-up, operation, creation, and editing of custom scenarios (APPENDIX A) in Yerevan and other locations (urban and rural) in Armenia.

· System shall have unlimited trainer certifications at no additional cost.

· At the completion of training, the users will have thirty (30) included scenarios (APPENDIX A) and at least fifteen (15) locally filmed HD video training scenarios (APPENDIX A) ready for use.

· The Armenian Ministry of Internal Affairs shall have full and unlimited access to comprehensive instructor and user manuals at no additional cost.

· Instructor evaluations should be provided to all attendees with specified questions from the point of contact listed below. Evaluation results will be returned within fifteen (15) days at the conclusion of the course to the point of contact listed below.

· Vendor should supply proposed training dates within their proposal.

· Vendor should supply the number of days they recommended for the training.

11.07 CLIN 007 - SPARE PARTS

Quantity: 01 EA

Standard maintenance repair kit for the quoted system.

11.08 CLIN 008 – HARDWARE WARRANTY (Local Warranty and Support) Quantity: 01 EA

Includes fully comprehensive annual hardware warranty. The vendor shall provide warranty to the Armenian Ministry of Internal Affairs Education Complex point of contact.

To facilitate expeditious return of warranty items and to avoid delays in the warranty process, the offeror shall provide within 30 days of notification of a warranty action the required information to facilitate shipping of warranty items to manufacturer. This includes, but is not limited to, information to ensure full compliance with ITAR regulations and no delay in providing the Reference RA# and a shipping address. Control Base Stations (Part Number for reference, followed by description and quantity).

The local warranty and support period, if ordered, shall start once the items have been received and inspected at their final location.

Delivery orders requiring installation – Upon successful installation and US Government acceptance of the complete system.

Delivery orders without installation – Upon successful delivery and acceptance of supplies by the US Government.

The contractor shall repair or replace training simulators and accessories during the warranty period at no cost. The contractor shall provide round trip shipping for all warranted items. All warranted items returned for repair or replacement shall take no more than 30 calendar days for the item to be returned to contractor, repaired, or replaced, and returned to the installation site. The contractor shall ensure that subcontractor and vendor warranties provide the same coverage and are passed through to the end item.

The contractor shall provide, through the duration of the warranty period, telephone, and email technical support. Technical support shall be provided Monday – Friday from 08:00 hrs. to 17:00 hrs. local time.

The contractor shall promptly dispatch to the customer location a factory-authorized representative to address warranty and support issues that may not be resolved remotely. This must be accomplished at no additional cost to the Government.

All in-person, telephonic, and e-mail warranty and support services shall be provided in Armenian, Russian or English. The contractor shall provide the appointed COR a report that identifies and documents all items to be warranted. Each item warranted shall be indexed and identified by serial number, model or part number, date of acceptance by the Government, and duration of warranty period. The report must also identify the name, address, telephone number, and email of the Contractor’s representative for warranty purposes.

The contractor shall, for the duration of the warranty period, provide a monthly report to the COR detailing receipt of warranty / support requests, resolution of opened tickets, and pending action items.

12.0 CLIN 1001 – Option Year 01 HARDWARE WARRANTY (Local Warranty and Support) Quantity: 01 EA See guidelines in CLIN 008 above.

13.0 CLIN 2001 – Option Year 02 HARDWARE WARRANTY (Local Warranty and Support) Quantity: 01 EA

DELIVERY

Delivery date in Armenia of the firearm training simulator (FTS) and related items must be 120 days or sooner from the date of contract award, and scheduled training. The training must be completed within thirty (30) days of delivery.

Offerors shall include specific details and delivery dates in their responses. All pricing shall reflect $USD.

Packaging and preservation shall be IAW best commercial practices to enable shipment (air freight only as sea freight will not meet the required delivery date) to final destination to the address specified (e.g., see below), without repacking or incurring damage during shipment and handling.

Shipping to CONUS Point of Embarkation - Price per System

Shipping in accordance with FAR clause 52.247-34 (F.o.b. Destination) to a continental United States location to be designated by the Government at the delivery or task order level.

All orders are ultimately intended for an overseas destination. If the shipment will involve wood packaging material, then the packing and palletizing must conform to the standards in the

International Standards for Phytosanitary Measures Publication No. 15: “Guidelines for Regulating Wood Packaging Material in International Trade” (ISPM 15) and have the appropriate markings indicating that the materials meet this standard. Any deliveries arriving at our indicated domestic delivery address that do not meet these standards will be rejected and must be corrected at the contractor’s expense.

Delivery of services (to include marketing and packaging labels) shall be made clear visible:

ATTN. Karine Keshabyan INL Section Yerevan, Armenia Contact telephone +37495202488 U.S. Embassy Yerevan, Armenia 1 American Avenue Yerevan, 0082 Armenia

The ultimate end user of the services is the Education Complex of the Ministry of Internal Affairs of the RA 29 Isakov Ave. Yerevan, Armenia.

Process Export License The items being acquired will be donated to the government of the ultimate destination Armenia. The contractor shall ensure that all items are prepared for safe shipment and include all necessary export approvals, licenses, and paperwork. Price should include delivery to the above-mentioned address and compliance with all applicable export/ITAR licensing requirements. If an export license is required, the items shall not be shipped until necessary export licenses are approved.

Inspection and Acceptance Criteria The shipping and receiving personnel at each location will inspect items to verify the correct type of item is received in good working condition. The contractor is required to replace any defective items at no additional cost to the Government.

The final inspection and acceptance of ALL items shall be performed by the U.S. Government upon their arrival at the INL Section Yerevan, Armenia. The payment(s) to the Contractor shall be made following satisfactory inspection and acceptance of products by the Office of the INL Section Yerevan, Armenia.

No partial shipments are permitted, unless otherwise specified by Contracting Officer at time of contract award.

Pursuant to the Trade Agreements Act (19 U.S.C. 2512(a)) (TAA), Federal acquisitions of supplies may be made only from offerors that will supply products of an eligible country under any of the free trade agreements entered into pursuant to the TAA. An article is considered a product of a country only if it is wholly a product of that country or if it has been, substantially transformed, in that country into a new and different article of commerce with a name, character, or use distinct from that of the original article(s). Note that any item that is a discreet article as it is sold in commerce, regardless of its ultimate function or use, cannot be considered, substantially transformed, and based solely on its integration into IT or other systems.

The Contractor and its employees shall exercise the utmost discretion concerning all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract, which has not been made public, except in the necessary performance of their duties or upon written authorization of the Contracting Officer. All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use and become the exclusive property of the U.S Government.

Furthermore, no article, book, pamphlet, email, recording, broadcast, speech television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior written authorization of the Contracting Officer. These obligations do not cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

CUSTOMS CLEARANCE AND TAX EXEMPTIONS

If applicable, the U.S. Government will assist the Contractor in obtaining customs clearance and tax exemption certificates from the Government of Armenia accordance with Section 7, marking and Submission of Documents, of this contract.

EXPORT LICENSE

The Contractor shall comply with Sections 38-40 of the Arms Export Control Act (AECA) (22 U.S.C. 2778-2780) and the International Traffic in Arms Regulations (ITAR) (22 CFR Parts 120-

130) as required, for the prosecution of work under this contract at no additional cost to the Government. Failure to be in compliance with AECA and ITAR by date planned for commencement of contract performance as well as during the entire performance of work under this contract may result in contract termination. Any penalties rendered to the Contractor, as a direct result of being found non-compliance with AECA and ITAR, will be the responsibility of the Contractor. For additional information on AECA and ITAR, see http://www.pmddtc.state.gov/.

The Contractor shall comply with license requirements of the Commerce Control List and any Export Administrative Regulations (EAR), which may apply.

APPENDIX A – Thirty (30) Scenarios and Duration

1. Attack on a currency exchange kiosk / 1 offender /-up to 2 minutes

2. Attack on a currency exchange kiosk/ 2 offenders /-up to 2 minutes

3. Theft at night - up to 2 minutes

4. A fight near a restaurant- up to 3 minutes

5. Clash between participants of a rally and other citizens- up to 2 minutes

6. Attack on a police officer at night- up to 1 minute

7. Attempt to seize a police officer's weapon - up to 1 minute.

8. Attack on a police officer by the driver or passenger of stopped vehicle - up to 2 minutes.

9. Arrest of a fugitive (who has committed a particularly grave crime) from a stopped vehicle- up to 5 minutes.

10. Detection of a fugitive (who committed a particularly grave crime) in a public place -up to 3 minutes.

11. Pursuit of a person who robbed a bank- up to 1 minute.

12. Arrest of a person robbing a bank at the time of committing the crime -up to 1 minute

13. Shooting scene - up to 1 minute

14. Attack on a protected object- up to 1 minute

15. Stopping a demonstration in the area adjacent to the National Assembly when it obstructs regular work- up to 5 minutes.

16. Dog attacking a citizen- up to 1 minute.

17. Attack on a vehicle transporting a detainee -up to 1 minute.

18. Ramming a police car with a truck- up to 1 minute

19. Domestic violence case with resisting abuser -up to 4 minutes

20. Group attack on a police vehicle -up to 1 minute

21. Undercover search case, where offender is armed with a knife- up to 3 minutes.

22. Undercover search case, where offender is armed - up to 2 minutes.

23. Night club case, arrest of an armed offender- up to 2 minutes

24. Murder crime scene, arrest of the suspect -up to 2 minutes

25. Arrest of an armed person at a rail station- up to 3 minutes

26. A fight between group of fans in Hrazdan stadium- up to 3minutes

27. A call for service about armed people in the apartment- up to 3 minutes

28. Stopping a vehicle suspected in transportation of a particularly large number of drugs- up to 3 minutes.

29. Search of an armed person who escaped from a prison in the area of an abandoned factory- up to 2 minutes.

30. Attack of citizens armed with sticks on a patrol car-up to 2 minutes.

APPENDIX B - Floor Plan Dimensions (In Meters)

APPENDIX C - EVALUTATION FACTORS

The following are the three (04) evaluation factors for this acquisition in order of importance:

Factors

FACTOR 1: Technical Specifications of Items

FACTOR 2: Delivery Schedule of Items

FACTOR 3: PRICE (in USD)

FACTOR 4: Past Performance Questionnaire Reponses

Past Performance Questionnaire

Contractor shall provide a minimum of three (03) past performance references that include the following information: Past performance will be evaluated from each vendor(s) list of three (03) different, past law enforcement agencies, in the US and Europe, who have purchased the FTS system from the vendor. This list should include contact names and letters from law enforcement agencies attesting to the quality of the system. Failure to include this information may result in a incomplete proposal.

Company Name

Project Start Date

Project Completion Date

Project Description

Project Total Cost

Project Point of Contact Name

Project Point of Contact Phone Number

Project Point of Contact Email

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