RFI 47QACB26N0005 - Payroll and HR IT Technical Support.pdf

REQUEST FOR INFORMATION (RFI)/PRE-SOLICITATION NUMBER:

47QACB26N0005

Payroll and HR IT Technical Support

In Support Of:

GSA IT, Office of Business Applications IT Services Payroll and Human Resources Information Technology (HR IT) Services Division

ISSUED UNDER: Multiple Award Schedule/NASA SEWP/SAM.gov

Issued By:

GSA, Federal Acquisition Service Office of Centralized Acquisition Services

Internal Acquisition Service Center 1800 F Street NW

Washington, DC 20405

May 13, 2026

Disclaimer This Request for Information (RFI) is for planning purposes only and is not a Request for Quotes (RFQ), Request for Proposals (RFP), Invitation for Bids (IFB) or an obligation on the part of the Government to acquire any services.

Responses to this RFI are not offers and cannot/will not be accepted by the Government to form a binding contract. The Government reserves the right to determine how it should proceed as a result of this notice. Furthermore, those who respond to this RFI should not anticipate feedback with regard to their submission. However, the government may engage vendors that respond to this notice by seeking further information about capabilities or even a direct award. The Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense. The information provided in this RFI is subject to change and is not binding on the Government.

1. Background The General Services Administration, Office of Business Applications IT Services, Payroll and Human Resources Information Technology (HR IT) Services Division requires development and technical support services for ePayroll and HR IT applications.

NOTE: Extensive systems development life cycle (SDLC) experience and knowledge is required to provide Operations and Maintenance (O&M) and Development, Modernization, and Enhancements (DM&E) technical support for the applications maintained by HRIT.

2. Objectives The Government anticipates achieving the following objectives through the services provided under this task order:

● Deliver continuous customer support to internal GSA and external users.

● Furnish O&M technical support for software applications, backend processes, utilities, and both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software maintained by division.

● Enhance the usability standards of existing applications through DM&E efforts, ensuring compliance with federal information systems security and customer requirements.

● Maintain proactive and responsive communication with system users to guarantee timely resolution of complex inquiries and satisfactory solutions.

● Provide novel application solutions to fulfill customer needs, adhering to GSA system development life cycle guidelines.

● Implement System Development Life Cycle (SDLC) and agile project management and development principles and best practices.

● Ensure rigorous compliance with GSA IT Security Policies and all pertinent GSA and NIST standards and guidelines, as well as other Government-wide laws and regulations governing the protection and security of information technology.

3. Scope The primary scope of this task order involves the provision of Operations and Maintenance (O&M) and Development, Modernization, and Enhancement (DM&E) support for ePayroll and HR IT applications managed by the division.

3.1 O&M Support

This O&M activity supports all applications maintained by HRIT. O&M includes all projects, except those that expand an asset's capacity or significantly exceed the original intent's requirements.

3.2 DM&E Support

The DME activities support all applications maintained by HRIT, and shall support and incorporate all projects that result in the creation of new information technology (IT) assets or those that modify or alter existing IT assets. These activities are undertaken for the purposes of improving capability or performance, implementing legislative or regulatory requirements, and/or satisfying agency-specific requirements.

In addition, the solution shall adhere to all current GSA IT Standards for hosting such a system and meet GSA’s Information Technology (IT) Security Policy, (CIO 2100.1Q, GSA Information Technology (IT) Security Policy, dated 10/24/2024; and GSA’s Information Technology (IT) Rules of Behavior, dated 11/5/2024; and all applicable GSA and NIST standards and guidelines, other government-wide laws and regulations for protection and security of information technology.

4. Overview of HR and Payroll IT Services An overview of the systems and applications included in this PWS are delineated in the proceeding sub-sections.

4.1 HR and Payroll IT Services Environment

The software and tools currently employed for the Division's applications and systems are as follows:

● Visual Cron 12 - Visual Cron serves as the process job scheduling software, facilitating interactions with databases and SFTP servers.

● Pentaho 9.3 - Pentaho is utilized as the ETL (Extract, Transform, Load) software for data extraction from databases and the execution of database procedures.

● MySQL Work Bench 8.0 - MySQL Workbench functions as the user interface for engaging with the MySQL database.

● MySQL database 8.0 - The MySQL database is utilized for data storage and processing.

● Toad For Oracle 16.3 - The Toad for Oracle server operates as the user interface for interacting with the Oracle database.

● Oracle database 19c - The Oracle database is employed for data storage and processing.

● DBeaver 25.2.5.202511161745 - DBeaver serves as a unified user interface for MySQL and Oracle databases.

● Visual Studio 2022 - Visual Studio is a software application utilized for the development of .Net applications.

● Visual Studio Code 1.101.1 - Visual Studio Code functions as a professional-grade software application utilized for Python programming https://insite.gsa.gov/system/files/2025-02/CIO%202100.1Q%2C%20%20GSA%20Information%20Technology%20%28IT%29%20Security%20Policy%20-%20%20admin%20editJan%202025.pdf https://insite.gsa.gov/system/files/2025-02/CIO%202100.1Q%2C%20%20GSA%20Information%20Technology%20%28IT%29%20Security%20Policy%20-%20%20admin%20editJan%202025.pdf https://insite.gsa.gov/directives-library/gsa-information-technology-it-general-rules-of-behavior-4?term=GSA%E2%80%99s+Information+Technology+%28IT%29+Rules+of+Behavior https://insite.gsa.gov/directives-library/gsa-information-technology-it-general-rules-of-behavior-4?term=GSA%E2%80%99s+Information+Technology+%28IT%29+Rules+of+Behavior development.

● Python 3.14 - Python is requisite for the execution of Python code.

● Notepad++ 8.8.2 - Notepad++ is a code editor featuring reserved word highlighting, file comparison capabilities, and advanced file search functionality.

● Microsoft Visio 2019 - Microsoft Visio is utilized for the creation of workflow and Entity-Relationship (ER) diagrams.

● SQL Developer 24 - SQL Developer is software that provides developers with access to interact with the Oracle database.

4.2 Applications

The support services shall cover the following applications as well as any other applications managed by the Division.

Business Line

Application/System Description ePayroll Labor Distribution System (LDS)

Platform: Oracle

The Labor Distribution System (LDS) is used to apply salary data and time and attendance data, from PAR and HR Links respectively, to various projects to determine the cost for the projects for budgeting, cost control, performance measurement, determining fees and prices for services, assessing programs, and management decision making. LDS provides OCFO and clients a centralized historical source for obtaining information in support of Payroll, Labor Distribution, ABC/M, OPM Accounting, RRB Accounting, and limited HR information.

LDS also includes two backend jobs: 1.) Labor Code Maintenance 2.) Labor Projection Module ePayroll PAR (Payroll Accounting and Reporting)

Platform: Oracle

PAR consists of an operational transaction database for payroll data and a reporting DataMart, and both of these provide reporting and accounting transactions to GSA and clients’ core financial system. PAR is supported by time and attendance and miscellaneous reimbursement information systems. A brief description of each of the application modules are included below.

PAR is a major application that provides complete payroll functionality for an employee’s entire service life, from initial hire through final payments at separation and submission of retirement records to the Office of Personnel Management. PAR is a fully automated, nationwide, civilian payroll system. GSA professionals developed, designed, programmed, implemented, and maintained PAR at GSA’s Heartland Finance Center, Kansas City, Missouri. It provides a full range of payroll services for 17700 employees, which includes GSA and 27 independent agencies or presidential commissions.

ePayroll Voluntary Leave Transfer Program

(VLTP)

Platform: Oracle with .Net front-end

Web-based module used to donate leave to an approved Shared Leave recipient.

HR IT HR Links

GSA’s HR system which provides personnel action, time management, and benefits processing for all of GSA’s 11800 employees

HR IT GSA Jobs

Platform: FedRAMP Saas

GSAJobs is a Software as a Service (SaaS) solution that is used for electronic automation of staffing and HR employment recruiting functions.

HR IT GSA OLU

Platform: FedRAMP Saas

GSA Online University is a Software as a Service (SaaS) solution that is utilized for the delivery of online learning for GSA.

HR IT Corporate Application Data Warehouse

(CADW)

Platform: Database - Percona MySQL

The CADW is the consolidated data store and transformation system built in-house by GSA for human resource information and analytics.

HR IT HR Quality Management System

(QMS)

Platform: Database - Percona MySQL, Web - Nginx/.net Core

The HR QMS application was built inhouse by GSA and provides GSA HR specialists the workflow tools to perform their day-to-day jobs. This includes the analysis for determining data errors, discrepancies and anomalies in the various HR systems and information for correcting the data issues.

HR IT GRB Assist

Platform: Database - MS SQL Server, Web -

IIS/.NET

5. Description of Information Requested All interested parties shall furnish the following information:

a) Name of company;

b) POC, Telephone Number(s), Address, and email address;

c) UEI Number;

d) Business Size;

6. RFI SUBMISSION INSTRUCTIONS

Please limit responses to a maximum of 10 pages total. Page limitation will consist of 10 pages (single-sided, single-spaced, Times New Roman, 12pt font) for the responses. Responses will only be accepted if submitted electronically to the addressee.

No telephone inquiries will be accepted.

Please submit your responses no later than 9AM, June 5, 2026 via email to the Contracting Officer, Sharmel Lane at sharmel.lane@gsa.gov and the Contract Specialist, Erica Pelham at erica.pelham@gsa.gov.

mailto:sharmel.lane@gsa.gov mailto:erica.pelham@gsa.gov

4.2 Applications