RFI 36C10B26Q0380.pdf

Department of Veterans Affairs Request for Information

36C10B26Q0380 Inventory Management Modernization

April 27, 2026

This is a Request for Information (RFI) only. Do not submit a quote. This RFI is for planning purposes only and shall not be considered a Request for Quotation. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for quotes or the authority to enter negotiations to award a task order/contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the Department of Veterans Affairs (VA) in developing its acquisition strategy. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

Introduction:

The Department of Veterans Affairs anticipates either a single or multiple award Indefinite Delivery Indefinite Quantity (IDIQ) for a supply chain enterprise inventory management system to include procurement and receiving services contract in Fiscal Year 2027. As such, VA is seeking industry feedback on the draft Performance Work Statement (PWS) to provide a modernized Inventory Management and ordering solution. It is acknowledged that the VA Supply Chain is antiquated and complex. As such, there may not be one single technology solution from a single vendor, and some desired objectives may not be readily achievable.

Utilizing a system of systems approach is acceptable and teaming is encouraged. Additionally, it is acknowledged that there are several existing technology solutions already in operation throughout VA which could be included in potential solutions.

VA is a large and complex civilian Agency within the Federal Government providing care to Veterans and their dependents. VA spends billions of dollars on goods and services across several organizations including the Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), National Cemeteries Administration (NCA), VA Central Office (VACO), and the Office of Information and Technology (OIT), each responsible for logistics and asset management activities and functions specific to its mission. In support of these activities, and surge capabilities in response to the 4th Mission, VA requires an integrated and comprehensive supply chain capability that can sustain operations under all conditions, rapidly scale to meet emergent needs, and maintain uninterrupted delivery of critical goods and services.

VHA, VBA, NCA, VACO, and OIT are each responsible for logistics and asset management activities and functions specific to their mission. VA requires an easy to use, integrated, intelligent supply chain modernization and management solution that is cloud based. The VA Supply Chain manages the flow of goods, services, and information between all stakeholders, RFI - Inventory Management Modernization including within VA, external suppliers and service providers, and the ultimate customer – the Veteran. This includes, but is not limited to, Prosthetics; Pharmacy and Pharmacy Bio‑response;

Information Technology; Supplies; and Burial and Benefit supplies, as well as the administration of these functions. The objective of this effort is to align VA’s supply chain to enhance mission efficiency by reducing process and system complexity, standardizing data and business practices, and improving integration with other VA enterprise systems.

Capability Statement Submit a capability statement and proposed business process flows describing your company’s ability to meet the objectives in the attached draft PWS. The capability statement shall be limited to 15 pages.

The capability statement shall address the following:

1. Include the following identification information

a. Company Name

b. Unique Entity ID Number under which the company is registered in

SAM/vetbiz.va.gov/

c. Small Business Status and applicable NAICS code (it is intended the solicitation will be related to 541512). Please also indicate whether you will be able to comply with VAAR 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside and with subcontracting limitations in 13 CFR 125.6 in execution of this effort?

d. Company Address

e. Point of contact name

f. Telephone number

g. Email address

h. Please provide any available contract vehicles the proposed solution would be available on (i.e. SEWP, GSA, etc.).

i. Please provide a Rough Order of Magnitude needed in order to meet the requirements detailed in the PWS

2. Demonstrate your expertise and capability in implementing a nationwide supply chain modernization/optimization for an organization of similar size, scope and complexity as VA.

Have you done this type of work with the Federal Government? Provide supporting details to indicate whether you were the prime contractor or subcontractor. Please state whether you intend to propose on this effort as a Prime contractor or subcontractor.

3. In addition, please include responses to the following questions in your capabilities statement:

a) Please provide any feedback on whether a single or multiple award IDIQ is better suited for this effort?

b) Does your firm have a system compliant with the Electronic Industries Alliance Standard 748 (EIA-748) per Revolutionary Federal Acquisition Regulation (FAR) Overhaul (RFO)

Deviation Part 34.2? Does your firm have any contracts utilizing Earned Value Management in an Agile environment?

c) If you are proposing cloud-based products/services/platforms and it will be hosted outside of VA enterprise cloud, is it currently Federal Risk and Authorization Management Program (FedRAMP) compliant/authorized? If so, at what level?

d) Does your solution have the capability to interface with, but not limited to, any of the following VA systems: The Integrated Financial and Acquisition Management System (iFAMS); the current Financial Management System (FMS), VA electronic health record system established under the Electronic Health Record Modernization Program; and the Veterans Health Information Systems and Technology Architecture (VistA) and Computerized Patient Record System (CPRS).

e) Please describe your systems’ current and past use in major healthcare facilities with the ability to support real‑time, enterprise‑wide inventory visibility across multiple supply chain functional areas. Provide examples of where this capability is currently deployed.

f) Define the scalability and performance characteristics of your solution, to include use during surge operations associated with VA’s 4th Mission. How would you scale the system for maximum volume of transactions, users, and data your system can support via reliability, availability (99.99%,) and maintainability (RAM). Provide examples and describe what you do currently to maintain adequate RAM score for other implementations of your system(s).

g) Describe your system and whether it is a single solution or if it will be comprised of multiple systems to meet the requirements of the PWS.

h) Describe your approach to data governance, including support for data cleansing, data standardization, data enrichment, data quality, interoperability, metadata/lineage tracking, and compliance with VA and federal data standards.

i) Please describe how your solution supports integration with emerging technologies such as predictive analytics, AI/ML, demand planning tools, and inventory optimization engines.

j) What is your typical deployment approach and timeline (e.g., phased rollout, pilot-first, big-bang, progressive wave deployment)?

k) What is your software license schema/type (enterprise, individual, subscription, SaaS, monthly, annual, etc.)? Describe the level of support that comes with the license price.

Does your solution require any third-party licensing?

l) Describe your Organizational Change Management (OCM) approach and support for business process reengineering and experience in large‑scale federal logistics or healthcare transformation efforts. Include training methods, end‑user adoption strategies, and post‑go‑live stabilization support.

m) Please describe your solution’s capabilities to perform the following functions and any specific devices utilized for the purposes below:

- Barcode/RFID scanning/Barcode Printing

- Serial and lot tracking

- Expiration tracking

- Recall management

- Perpetual inventory

n) Describe your solution’s ability to support the full medical supply chain beyond typical Medical Surgical consumables, accommodating commodity‑specific workflows and special considerations for Pharmacy, Prosthetics, DME, Consignment, and Biologics.

Provide an assessment of how significantly your workflows would need to be altered to meet unique federal and VA requirements—such as minimal, moderate, or extensive changes; include rationale across regulatory compliance, data standards and item master governance, integration approach, security and privacy, accessibility (Section 508), and acquisition/financial processes; and cite comparable large‑scale healthcare deployments where available.

o) How much of your system adaptability is configuration rather than customization?

p) Describe your cybersecurity and identity‑management capabilities, including support for multi-factor authentication, single sign‑on, audit logging, encryption at rest/in transit, and compliance with NIST SP 800‑53 and VA cybersecurity policies.

q) Explain your solution’s ability to operate during network outages or degraded conditions.

Does your system offer offline mode, local caching, queuing, or other continuity-of-operations capabilities?

r) Provide a business process flow, in flow‑diagram format, that depicts both manual and automated processes and assumes VA’s VALIP as the middleware between systems. This submission shall be provided in addition to the 15‑page capability statement.

3. Please provide any questions or comments you may have on the draft PWS included with this

RFI as well as the intended Contract/Order type. Please state whether the draft PWS includes enough information for your firm to provide a proposal? If not, please provide what specific definition or information you need from VA to ensure you can provide an accurate and reasonable proposal.

Responses to this Request for Information shall ONLY be submitted electronically via email to Jason King at jason.king6@va.gov and Michelle Prinston at michelle.prinston@va.gov no later than 12:00PM Eastern Time on May 11, 2026.