RFI 36C10B25Q0309 Patient Wifi Service and Maintenance.docx

US Department of Veterans Affairs Request for Information/Sources Sought 36C10B25Q0309 Patient WIFI Maintenance and Support

THIS IS A REQUEST FOR INFORMATION (RFI)/Sources Sought in accordance with Federal Acquisition Regulations (FAR) 15.201(e) to conduct market research for information and planning purposes only. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Quotation (RFQ)/Request for Proposal (RFP), or a promise to issue a solicitation action in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Government is not, at this time, seeking proposals and will not accept unsolicited proposals. Responders are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested vendor’s expense. Not responding to this RFI does not preclude participation in any future RFQ/RFP, if any is issued. It is the responsibility of the responders to monitor this site for additional information pertaining to this requirement.

Requirements:

The Department of Veterans Affairs (VA), Office of Information & Technology (OIT), VISN 17 has a potential requirement for technical maintenance, and professional support in order to maintain and potentially enhance an existing Patient WiFi solution currently deployed at the Doris Miller VA Medical Center (Waco) and the Olin E. Teague VA Medical Center (Temple). VA anticipates that this will be a fiscal year 2026 requirement. These services are critical for maintaining reliable and secure connectivity for staff, visitors, and long-term patients. The VA is seeking information from industry regarding capability and offerings to fulfill this draft requirement in support of patient and operational connectivity needs.

For project planning and information gathering, the draft Performance Work Statement (PWS) is attached which defines the potential scope of requirements. Information obtained in response to this RFI will be used within VA as market research information and will not be disclosed outside of the agency. Be advised that set-aside decisions may be made based on the information provided in response to this RFI. Responses should be as complete and informative as possible.

Please submit the following:

Your response must address capabilities specific to the services required in the attached PWS and must include the following:

1. Request Company information to include:

a. Company Name

b. CAGE/DUNS Number under which the company is registered in SAM/Vetbiz.gov

c. Company Address

d. Point of Contact name

e. Telephone number

f. Email address

g. Socioeconomic data

h. For Service-Disabled Veteran Owned Small Business (SDVOSB)/Veteran Owned Small Business (VOSB) concerns, indicate whether you have been registered and verified in the Veteran Small Business Certification (VetCert) database (https://veterans.certify.sba.gov/) in accordance with Veterans First Contracting Act (Public Law 109-461), for the applicable NAICS. For small business, please advise on capability of meeting potential set-aside requirements and limitations of subcontracting, and any relative information related to the Non-Manufacturing Rule.

i. Company Business Size and Status for NAICS 811210

j. Names and types of current federal contracts and/or contract vehicles that can be utilized for the “scope” of the requirements (NASA SEWP, GSA, GWAC or any other Schedule if you are included in one or more. Please include Contract Number, expiration date, etc.)

2. Provide a summary of your capability to meet the requirements contained within the attached document for functional characteristics in the following areas:

a. Capability and timeline to take over support and maintenance of the current state of the WiFi system comprised of disparate brand name items. Please also identify any technical contingencies that the Government should be aware of based on the current stated requirements of the PWS.

b. Detail your company’s capabilities and experience providing WiFi network maintenance and support services to federal healthcare agencies or similarly complex environments. Include examples of how your organization has implemented or maintained secure, large-scale wireless infrastructure—including hardware/software support, access point deployment, and emergency repair response.

c. Describe your proposed technical solution and how it is currently offered. Please identify what the proposed technology solution (e.g., brand name) would be comprised of to meet potential modernization requirements.

d. Describe your solution’s capability to comply with Section 508 requirements where applicable (e.g., user portals or management dashboards).

e. Provide a Rough Order of Magnitude (ROM) estimate based on the technical requirements outlined in the draft PWS, including ongoing support, emergency response, and installation of new access points.

3. Are any of the requirements specified in the draft PWS too restrictive relative to the functional characteristics.

4. Please identify any additional information not included as part of this RFI package that would eliminate potential schedule, cost, or performance risks.

RFI SUBMISSION INSTRUCTIONS:

Please submit your RFI response in accordance with the following: 1) No more than 10- pages. 2) Mark your response as “Proprietary Information” if the information is considered business sensitive. 3) NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. The Government will not review any other information or attachments included, that are in excess of the 10-page limit. The Government will not review generic marketing materials that do not address the information contained herein or the attached documents.

All interested parties shall respond no later than 2:00 PM EST on August 18, 2025 via e-mail. If you have any questions on the RFI, please submit via e-mail as well. Please note 36C10B25Q0309 in the subject line of your response.

The TAC point of contact for this RFI is Contract Specialist, Keith Long, Email address: Keith.Long2@va.gov, and Contracting Officer, Michael Weckesser, Email address: michael.weckesser@va.gov