RFI 25-0127-HE LMS Online.docx

REQUEST FOR INFORMATION (“RFI”) NO. 25-0127-HE

INTRODUCTION

Washington State University (“WSU”) is in the process of reviewing options for an LMS for online Continuing Education Credit courses. The Department of Entomology is requesting input from the relevant business community via this RFI to help formulate a potential procurement approach and to ensure the potential resulting procurement reflects industry developments, functionality, and future innovation.

A response to this RFI is not a mandatory requirement for participation in any subsequent solicitations released by WSU.

The release of this RFI is no way obligates WSU to conduct a follow-on competitive procurement or to award a contract.

To gather some additional industry information, some responders to the RFI may be invited to provide a 60-minute virtual demonstration of their system. Please ensure your contact information is provided in any response to this RFI, including availability or time restrictions.

This RFI is divided into five sections:

· Section 1 - Deadlines and RFI questions.

· Section 2 - Information about this RFI.

· Section 3 - How to submit a response.

· Section 4 – Questions about the LMS for internet courses for continuing education credits.

· Section 5 – Company information.

SECTION 1 – DEADLINES AND RFI QUESTIONS

IMPORTANT DATES:

QUESTIONS: Questions or concerns regarding this RFI may be directed to the following Procurement Coordinator for the RFI (Note: Responses should be sent to the contact listed in Section 3 below):

RFI Procurement Coordinator

Subject Line: RFI No. 25-0127-HE WSU- LMS for On-line Continuing Education Credits

Questions and answers will be posted to WEBS. Only entities who have properly registered in WEBS at https://fortress.wa.gov/ga/webs and downloaded the original RFI directly via WEBS will receive notification of an RFI amendment or Q&A document.

SECTION 2 – INFORMATION ABOUT THE RFI

2.1. OBJECTIVES OF THE RFI:

· To learn about the field of vendors

· To understand how to ensure any resulting competitive solicitation is tailored to the services required

· To establish an appropriate level of minimum qualifications and relevant score experience criteria for vendors that may participate in an eventual competitive solicitation

2.2. INCURRED EXPENSES. Respondents are advised that WSU will not pay for any information or administrative costs incurred in response to this RFI.

2.3. FUTURE SOLICITATION. WSU might use information gathered through this RFI to develop a solicitation; however, this RFI is issued solely for information and planning purposes – it does not constitute a promise to issue a solicitation in the future and does not commit WSU to contract for any supply or service. Not responding to this RFI does not preclude participation in any future solicitation, if any is issued. If a solicitation is released, it will be posted on WEBS at https://fortress.wa.gov/ga/webs. It is the potential bidders' responsibility to register in WEBS and monitor that site.

2.4. PUBLIC RECORDS DISCLOSURE ACT. All documents submitted to WSU as part of this RFI will become public records. Such records are subject to public disclosure unless specifically exempt under RCW chapter 42.56.

SECTION 3 – HOW TO SUBMIT A RESPONSE

3.1. SUBMITTING RESPONSES.

Email Response To:

Subject Line: RFI No. 25-CC#####-HE WSU- LMS for On-line Continuing Education Credits

3.2. Response Content. WSU requests that all responses be in PDF or Word format. Parties interested in responding may choose to download this RFI and type their answers into the document. Please complete both Sections 4 and 5 to ensure WSU can contact you with any questions.

3.3. ADDITIONAL INFORMATION. WSU is interested in learning about the industry standards as they relate to respondents’ line of business or the industry. Respondents may also describe concerns or suggest equal or alternative ways of conducting business by providing a detailed description, supporting documentation, and any associated exceptions to such industry standards.

SECTION 4 – QUESTIONS ABOUT LMS FOR ON-LINE CONTINUING EDUCATION CREDITS

1. Please indicate whether your solution can address the following key functionality out of the box. If customization or development is required, please kindly suggest such.

A. General

1. Ability to set up two separate course workflows (aka branches)

a. Preparatory courses with no restrictions on quizzes, timing, repetitions, and user authentication; no certification

b. Regulatory courses with restrictions (as outlined below) on timing, duration, user authentication, certification, and other detailed reporting requirements

2. Compatible across multiple platforms, incl. mobile

3. ADA compliant to WCAG 2.1 AA level: Web Content Accessibility Guidelines (WCAG) 2.1)

B. Purchasing/shopping cart

4. TouchNet-ready shopping cart integration and payment processing

5. Allow bulk course purchasing (one payment for multiple courses)

6. Ability to limit access to preparatory courses after 6 months since purchase date: users must be automatically removed from the course once access expires & users can repurchase the course to regain access (as a self-service, without back-office/admin support)

7. Searchable course catalog by state, category, or keywords

8. Ability to assign/tag accepted courses for each state

9. Ability to add multiple course codes for the same course; need to be searchable and reportable by all course codes

10. Course preview/short box text field length of at least 180 characters

11. Detailed course information section to include the ability to add picture, price, item number, long text description, number of credits, applicable states

12. Collect applicator pesticide license number(s) during registration (up to 50 states)

C. Course delivery for regulatory courses

13. Time-boxing: The user should not be able to rush through the course and finish before the minimum set timer expires; the user must be unable to skip forward through videos or lessons

14. Set passing grades for all quizzes and final tests

15. Can only have one course open at a time

16. Courses automatically expire/shut off at the end of the calendar year (Dec 31 at 11:59 pm)

17. Ability to preset courses and schedule activation of those courses for the subsequent year

18. Multi-media course content delivery via video, presentations (PowerPoint, PDF)

19. User verification via Captcha or other solutions (non-biometric)

20. Generate and provide a certificate of completion (download PDF)

21. For preparatory courses: unlimited ability to take the course and retake any quizzes/tests

D. Reporting

22. Reports by state: users licensed in that state and what courses they passed, with corresponding state course code

23. Report by individual user: which courses were taken, how long the user spent per course, quizzes taken, and number of attempts

24. Customizable reports (various filters) and the ability to save views for various state reporting requirements

25. Schedule reporting with automatic notifications

26. Ability to download reports in PDF and CSV format

2. How quickly can you train new admins and set up required LMS instances?

3. How long does it usually take to onboard a course?

4. Can you provide an overview of your organization’s experience working with college and universities?

5. Can you provide references to other higher education institutions who use your LMS for online credit courses?

SECTION 5 – COMPANY INFORMATION

Company:

Company Information

Legal company name (from business license) and address:

Federal Tax ID No. (TIN) If TIN is a Social Security number, provide only the last four digits

If yes, provide MWBE certification no.

If yes, what is your business size?

Small Mini Micro

If yes, provide WSDVA certification no.

Point of contact

RFI No. 25-CC#####-HE LMS for On-line Continuing Education Credits image1.png image2.jpeg