RFI 25_0104_2 (FSA).pdf

Chatham County Purchasing &

Contracting Department 1117 Eisenhower Drive, Suite C, Savannah, Georgia 31406

(912) 790-1618

REQUEST FOR INFORMATION

RFI NO. 25-0104-2

FIRE STATION ALERTING (FSA) SYSTEM

INFORMATION RECEIVED BY: 5:00 P.M., AUGUST 29, 2025

CHATHAM COUNTY, GEORGIA

OFFICE OF THE PURCHASING DIRECTOR

1117 EISENHOWER DRIVE, SUITE C

SAVANNAH, GEORGIA 31406

(912) 790-1618

DATE: July 28, 2025 RFI NO: 25-0104-2

GENERAL INFORMATION FOR REQUEST FOR INFORMATION

SECTION I - INTRODUCTION:

The Chatham County 911 Recommendation Review Committee, in conjunction with the Project

Management Office (PMO), in sponsorship with the Pooler Fire Department (PLFD), is interested in more information regarding Fire Station Alerting (FSA) for integration into the Enterprise

Computer-Aided Dispatch (CAD). This RFI will help shape a formal Request for Proposal (RFP) by identifying technical capabilities, integration approaches, compliance standards, and deployment models for a next-generation FSA system designed to enhance emergency response to reduce fatigue, stress, and improve firefighter safety if requested as an add-on to the Public

Safety Improvement Program (PSIP).

SECTION II - GOALS OF THE FSA SYSTEM:

The ideal FSA system will:

• Reduce turnout and response times

• Deliver multi-sensory alerts (audio, visual, digital) in real-time

• Support National Fire Protection Association (NFPA) 1225 & 1710 compliance

• Improve communication clarity and reduce responder stress

• Operate with high redundancy and fault-tolerance

• Integrate natively with existing CAD, radio, and station infrastructure

SECTION III - REQUESTED VENDOR INFORMATION:

Vendors are encouraged to submit detailed information in the following areas:

1. System Integration & CAD Interface

• Native integration with Chatham County’s CAD platform via secure Transmission

Control Protocol/Internet Protocol (TCP/IP)

• Real-time two-way confirmation of alert success/failure

• Manual override/alerting options for dispatchers

• Capability for zoned/station-specific dispatching

• Fail-safe radio dispatching backup

2. Audio/Visual Alerting Capabilities

• “Heart-saver” audio tones and ramp-up lighting

• Zoned lighting for bunkroom, bay, and common areas

• Light Emitting Diode (LED) visual indicators (color-coded by unit type)

• Turnout timers, message boards, large-format displays

• Ability to mute background systems during alerts

3. Automated Voice Features

• Long-word, natural-sounding automated voice dispatching

• Simultaneous live dispatcher override option

• Dispatch messages must include address, incident type, units, and cross streets

• “Do-It-Yourself” (DIY) admin interface to manage pronunciation and vocab library

• Voice processing should occur locally to reduce latency

4. Network, Redundancy & Remote Monitoring

• Support for redundant circuits and radio/IP failover

• Remote health checks, system status dashboards, and notifications via email/short messaging system (SMS)/application (app)

• Event logging and diagnostics accessible via administrative tools

• Self-healing capability or, at a minimum, administrative alerts for failures (allows the system to repair issues itself, without manual intervention) (i.e., a failure of the primary server activates the failover server or rerouting dispatch traffic if a network path breaks)

5. Mobile, Cloud & Remote Access

• Mobile application support {iPhone Operating System (iOS)/Android}

• Secure browser-based system administration

• Remote alerting for off-duty personnel

• Support for Voice over Internet Protocol/Session Initiation Protocol (VoIP/SIP) integration and SMS/email paging

• Map-based incident display on smart devices

6. System Configuration & Expansion

• Modular, scalable deployment for multi-jurisdictional use

• Browser-based or centralized configuration access

• Supports up to 100+ stations and remote facilities

• Interoperability with existing radio and public address (PA) systems

7. Reporting, Logging & BI Capabilities

• Dispatch performance metrics, incident response analysis

• NFPA 1225 & 1710 compliance tracking

• Exportable logs for integration with BI dashboards

• Custom report builder or application programming interface (API) access for external analytics tools

8. Testing, Training & Warranty

• On-site and remote admin/dispatcher training

• Training recordings or learning management interface (LMS) access

• Minimum one-year warranty for all system components

• Defined support tiers (8x5 and 24x7) and service level agreements (SLA)

• Compliant with electrical and building codes for station installs

9. Pricing model/information

• Based on the above goals and information requested, please provide information regarding your pricing to aid Chatham County in formulating a proper budget needed to purchase an FSA System.

SECTION IV - DEPLOYMENT ENVIRONMENT:

The system will support PSIP Fire departments across Chatham County, including, but not limited to, or all-inclusive of:

• Bloomingdale Fire Department (BLFD), Chatham County Fire Department (CCFD), Garden City Fire Department (GCFD), Isle of Hope Fire Department (IOHFD), Pooler Fire Department (PLFD), Port Wentworth Fire Department (PWFD), Savannah Fire Department (SFD), and Thunderbolt Fire Department (TBFD).

The vendor should account for:

• Mixed station hardware environments

• Multi-agency coordination

• Phased implementation & legacy coexistence

SECTION V - RESPONSE INSTRUCTIONS:

Submissions to this RFI shall be submitted to Chatham County thru our procurement portal, Bonfire. Responses should be received by 5:00 P.M., August 29, 2025. Proprietary information that is submitted must be marked as such at the time of submission. Properly marked proprietary information will only be disclosed as required by law. There is no page limitation to the RFI response.

Direct any questions related to this ITB to Sabrina Tippett, Procurement Specialist, and submit all questions through the County’s procurement portal:

https://chathamcountyga.bonfirehub.com/portal

DEADLINE FOR ALL QUESTIONS is noted on the procurement portal under Project Details.

Submissions should include:

• Company profile + experience

• Detailed feature, product, and/or service descriptions https://chathamcountyga.bonfirehub.com/portal

• Example client installations and technical specifications

• Screen captures, diagrams, demos, reports, white papers, multi-media, etc.

SECTION VI - LEGAL NOTICE:

This RFI is for information-gathering only and does not obligate Chatham County to any procurement or contractual action. Responses are not required to bid on any future RFP. Chatham

County reserves the right to modify or withdraw this request at any time.