RFI 2026-35 Learning Management System.pdf

Revised 4/2026 Page 1

REQUEST FOR QUOTES (RFQ) #2026-35

Issue Date: April 22, 2026

Project Name: Learning Management System Quote Due Date/Time: May 13, 2026, 2:00 PM PST Procurement Analyst: Ryan Rice Email: rrice@clackamas.us

SUBMIT QUOTES VIA EQUITY HUB’S BID LOCKER LOCATED AT

https://bidlocker.us/a/clackamascounty/BidLocker.

PLEASE NOTE: EMAIL SUBMISSIONS WILL NOT BE ACCEPTED.

1. ANNOUNCEMENT AND SPECIAL INFORMATION

Respondents are required to read, understand, and comply with all information contained within this Request for Information (“RFI”). Responses received after the Due Date/Time may not be considered. Clackamas County reserves the right to terminate this RFI at any time, as determined by County in its sole discretion.

RFI Documents can be downloaded from OregonBuys at the following address:

https://oregonbuys.gov/bso/ Document No. S- C01010-0001617. Prospective Responders will need to sign in to download the information and that information will be accumulated for a Plan Holder's List. Prospective Responders are responsible for obtaining any addenda or clarifying questions from OregonBuys.

Submitting Quotes: Bid Locker Responses will only be accepted electronically via a secure online submission service, Bid Locker.

Email submissions to Clackamas County email addresses will no longer be accepted.

A. Completed documents must arrive electronically via Bid Locker located at https://bidlocker.us/a/clackamascounty/BidLocker.

B. Bid Locker will electronically document the date and time of all submissions. Completed documents must arrive by the deadline indicated above or as modified by Addendum.

LATE QUOTES WILL NOT BE ACCEPTED.

C. Quoters must register and create a profile for their business with Bid Locker in order to submit for this project. It is free to register for Bid Locker.

D. Further questions concerning Bid Locker may review the Vendor’s Guide located at https://www.clackamas.us/how-to-bid-on-county-projects .

All questions regarding this RFI are to be directed to the Procurement Analyst named above.

Respondents are responsible for all costs associated with the preparation, submittal, and presentation of their responses. This RFI is not a solicitation for bids or proposals. It is a request for information regarding the matters described below.

Procurement Division Public Services Building

2051 Kaen Road Oregon City, OR 97045

(503) 742-5444 (Office) mailto:rrice@clackamas.us https://bidlocker.us/a/clackamascounty/BidLocker https://oregonbuys.gov/bso/ https://bidlocker.us/a/clackamascounty/BidLocker https://www.clackamas.us/how-to-bid-on-county-projects

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1. Background Information and Objectives Clackamas County, on behalf of its Human Resources Department, is exploring Learning Management System (“LMS”) solutions to support training, compliance, and professional development within its government organization of approximately 2,500 employees across diverse departments and functional roles. The County seeks a modern, scalable, and user-friendly platform that can centralize learning activities, streamline administrative processes, and ensure employees have consistent access to required and elective training resources.

The LMS solution should support a wide range of learning and development needs, including but not limited to onboarding, mandatory compliance training (e.g., workplace safety, harassment prevention, and policy acknowledgment), leadership development, and , technical skills training.. The platform should also enable the creation, delivery, and tracking of both instructor-led training (“ILT”) and online/self-paced courses.

Key capabilities of interest include robust reporting and analytics tools to monitor course completion, certifications, and compliance status; accurate employee training record reporting; configurable learning paths aligned with job roles or career progression; automated notifications and reminders. The County is also interested in solutions that support accessibility standards (e.g., WCAG compliance), mobile access, and multilingual content delivery to ensure equitable access for all employees.

Additionally, the County values platforms that offer strong administrative controls, including role-based permissions, content management features, and the ability to easily update and maintain course materials. Vendor support for implementation, data migration, system configuration, and ongoing technical assistance is an important consideration, as is the availability of user training and documentation.

The County is requesting information from competitive firms to better understand available platforms, capabilities, pricing models (including licensing, subscription, and implementation costs), and the level of customer support provided. Responses should also outline typical implementation timelines, recommended best practices, and any experience working with public sector or similarly sized organizations. Through this process, Clackamas County aims to identify a solution that enhances workforce development, ensures regulatory compliance, and supports a culture of continuous learning.

2. Response

Responses should address the following information:

a. Company Information

• Company name

• Headquarters location

• Years in business

• Overview of LMS product(s) offered

• Primary industries you serve; include specifically any public sector organizations in the USA

Pacific NW

b. System Capabilities

• Course creation tools

• Content library for on-demand learning

• Support for SCORM/xAPI

• Mobile accessibility

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• User roles and permissions (for example: Super Administrators, Administrators, Supervisors, Users)

• Search and reporting capabilities, including creating class rosters

• Assessment and quiz features

• Certification and compliance tracking

• Integration options: HRIS (PeopleSoft/Oracle), SSO, Outlook or other calendars, etc.

• Data import/export capabilities

• Employee assignments (division, level, individual employee, etc); ability for supervisors to assign to their employees

• Post-learning curriculum

• Learner registrations through the platform

• Learning tracks

c. User Experience

• Administrator interface overview

• Learner experience overview

• Custom branding options

• Accessibility and ADA/WCAG compliance

d. Security and Data Privacy

• Data hosting structure

• Data privacy certifications

• Security protocols

• Disaster recovery plan

e. Implementation and Support

• Typical implementation timeline

• Training provided for administrators

• Customer support availability

• Service-level agreements

f. Pricing

• Please outline pricing models, including:

o Licensing (per user, per month, annual, tiered, etc.)

o Implementation fees o Optional add-on costs

g. References

Provide at least two client references, ideally in our industry or of similar size.

h. Additional Information Please include any brochures, demos, or relevant documentation.

2. Submittal Instructions

Submissions must not exceed 20 pages in length. Please adhere to the following format when assembling the proposal:

• An 8.5” X 11” format, either vertical or horizontal

• A font size no smaller than 11 points

• Do not include any web links or any materials not requested in this RFI.

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