RFI 09APRIL2026 Oracle.docx
DOCX document 1 MB Posted
- Attached to
- Oracle Maintenance Support
- Solicitation number
- W519TC-26-R-OMS
About this file
This is a Request for Information (RFI) issued by the Department of the Army Contracting Command–Rock Island (ACC-RI) on April 2, 2026, with responses due by April 14, 2026, at 1500 Central Time. The RFI seeks market research and a non-binding Rough Order of Magnitude (ROM) for enterprise software support and maintenance services for Previously Acquired Oracle Licenses (PALs). The Government is interested in evaluating both Oracle-provided and independent third-party support options available in the marketplace for sustaining legacy Oracle software assets over time.
The scope includes 15 Oracle product lines with varying quantities: Oracle Database Enterprise Edition (1,965 licenses), Diagnostics Pack (1,291), Tuning Pack (1,291), Partitioning (1,132), Advanced Security (240), WebLogic Suite (202), Oracle Database BI Server Edition (6), Active Data Guard (44), Business Intelligence Publisher/Processor (16), Business Intelligence Publisher/Named User Plus (50), Oracle Programmer–Named User Perpetual (2), Programmer–Named User Plus (1), Internet Developer Suite (4), and Programmer–Named User (1). Offerors must provide itemized, non-bundled pricing for each product line. The Government seeks support services including technical support for deployed environments, break/fix support and issue resolution, security and regulatory updates, operational guidance, 24x7 assistance for critical issues, and customer support during normal business hours. Questions should be directed to Contract Specialist Mya Shatek (mya.a.shatek.civ@army.mil) or Contracting Officer Shelly Hitt (shelly.a.hitt.civ@army.mil).
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DEPARTMENT OF THE ARMY
ARMY CONTRACTING COMMAND- ROCK ISLAND
3055 RODMAN AVENUE
ROCK ISLAND, IL 61299-8000
April 9, 2026
The due date for this submission is 14 April 2026, 1500 Central Time.
Issuing Office: US Army Contracting Command – Rock Island (ACC-RI), Rock Island Arsenal, IL
This is a Request for Information (RFI) for enterprise software support and maintenance services for Previously Acquired Oracle Licenses (PALs). The purpose of this RFI is to conduct market research and obtain a Rough Order of Magnitude (ROM) for maintaining legacy Oracle software assets.
The Government is interested in understanding both Oracle‑provided and independent third‑party support options available in the marketplace for sustaining these licenses over time. Offerors are encouraged to respond if they can provide commercially supported maintenance services for Oracle software, regardless of whether the support is delivered directly by Oracle or by an independent third‑party provider.
Offerors shall provide a ROM for support and maintenance services applicable to the PALs listed below.
Software Assests in Scope
| Product |
| CSI |
| Qty |
| Oracle Database Enterprise Edition |
| 18576130 |
| 1965 |
| Diagnostics Pack |
| 18576130 |
| 1291 |
| Tuning Pack |
| 18576130 |
| 1291 |
| Partitioning |
| 18576130 |
| 1132 |
| Advanced Security |
| 18576130 |
| 240 |
| Weblogic Suite |
| 18576130 |
| 202 |
| Oracle Database BI Server Edition |
| 18576130 |
| 6 |
| Active Data Guard |
| 16869892 |
| 44 |
| Business Intelligence Publisher/Processor |
| 18585302 |
| 16 |
| Business Intelligence Publisher/Named User Plus |
| 18585302 |
| 50 |
| Oracle Programmer - Named User Perpetual |
| 3698811 |
| 2 |
| Programmer - named user plus |
| 18585230 |
| 1 |
| Internet Developer Suite |
| 3698811 |
| 4 |
| Programmer - named user |
| 3698811 |
| 1 |
ROM Pricing Instructions
To facilitate market research and cost analysis, offerors shall provide a non‑binding Rough Order of Magnitude (ROM) with itemized pricing for each product line. Pricing should be presented on an individual product basis, without bundling.
Support Services of Interest
The Government is seeking information on support services that may include, but are not limited to:
Technical support for deployed Oracle software environments Break/fix support and issue resolution Security, tax, and regulatory updates (as applicable based on support model) Operational guidance and workaround development Assistance with service requests on a 24x7 basis for critical issues Customer support services during normal business hours
Please submit questions to contract specialist Mya Shatek, mya.a.shatek.civ@army.mil and contracting officer Shelly Hitt, shelly.a.hitt.civ@army.mil.
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