RFB-IS-27200018-2 - SOLICITATION - AMD01.pdf

This is a solicitation amendment document for the State of California Department of General Services regarding Calabrio software maintenance and support renewal services. The solicitation, designated RFB-IS-27200018-1, seeks bids for continuation of existing software maintenance and support for Calabrio systems deployed across state agencies. The bid due date is July 27, 2026. The procurement requires vendors to submit comprehensive cost proposals covering all maintenance, support, updates, and technical assistance services necessary to preserve system functionality and user access across the state's operational environment.

Bidders must submit Certified Business Enterprise (CBE) certification documentation and comply with all mandatory State of California purchasing forms as outlined in Appendix A, with CBE Form exhibits required as part of the bid response. Bid evaluation will consider the incumbent vendor's existing service delivery and performance history. The contract renewal addresses the operational environment where Calabrio software is actively deployed within California state systems, requiring uninterrupted maintenance support. Vendors must meet specified qualifications and service-level requirements as established in the RFB documentation, which outlines pricing structures and the anticipated contract term for software maintenance and support delivery.