RFB-IS-26200594.pdf

This is a Request for Bids (RFB) issued by the State of California for software maintenance and support services for Proofpoint. The procurement seeks ongoing technical support, updates, and maintenance for Proofpoint email security and data loss prevention software. The RFB document outlines the state's requirement to maintain and enhance its email security infrastructure through a qualified vendor capable of providing comprehensive support services. Specific response and due dates, bidders' conferences, site visits, and contract term information are detailed within the solicitation to establish clear expectations for potential vendors and evaluation timelines.

The solicitation establishes pricing terms based on the scope of services required for Proofpoint maintenance and support, with evaluation criteria focused on vendor qualifications, service delivery capabilities, and cost-effectiveness. The state has identified this as a continuation or renewal of existing software maintenance services, indicating an incumbent relationship with Proofpoint solutions already in operation. Funding for this procurement derives from the state's information technology and cybersecurity budget allocations, with the specific amount and funding source identified in the budget documentation. The contract will establish the framework for ongoing software licensing fees, technical support hours, security updates, and any professional services necessary to maintain system security and operational compliance with state requirements.