Request for Applications (RFA)

Administrative Assistant RFx# 3140004730

The Mississippi Department of Human Services (MDHS)/Division of Child Support Enforcement (CSE) is seeking a contract worker to serve as full-time Administrative Assistant to provide critical administrative support to the Division. The selected individual will perform duties, listed below.

This position will require in-state travel.

Required Documents to Submit (procurement.services@mdhs.ms.gov):

Applicants must submit the following to be considered:

• Completed MDHS Application

• Current Professional Resume

Contract Details:

Position Type: Contract Worker (Full-Time Equivalent) Schedule: Monday – Friday (8:00a.m. - 5:00p.m.)

Compensation: $21.65 hourly Location: MDHS - State Office (In-State travel required) Overtime: Not permitted under this contract

Scope of Work:

• Apply knowledge of MDHS policies and procedures, federal/state laws regarding timelines

• New hire onboarding

• Property management

• Office directory management

• Notetaker

• Office inventory management and organization

• Electronic file organization

• Knowledgeable in Microsoft Word, Computer skills, communication skills

• Receive and process mail

• Enter data onto spreadsheet

• Knowledge in submitting complaints via electronic complaint tickets

• Provides support to supervisors, other employees, the public, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive

• Assists in management, organization, and execution of special projects, programs, and information requests

• Notary public

• Assists timekeeper for the Child Support Division

• Receptionist duties; Can Receive and directs calls to the appropriate child support unit

• Assists with processing mail for the division and with large mailouts

• Assists with Processing office supply orders

• Assists with Verifying travel documentation

• Assists with scheduling and calendaring

• Assists in preparation for outreach and/or awareness activities

• Drafts correspondence

• Assists with Processing client complaints and creates and submits tickets for complaint resolution by others

• Assists with Receiving incoming faxes

• Gains sufficient proficiency in applications to support the Division, including but not limited to METSS, Docu-Sign, JIRA, Smartsheet, SharePoint, MS Outlook, MS Teams, MS Word, PowerPoint, Excel, MAGIC, SPAHRS, and Time Clock Plus

• Is cross-trained in and provides support to various Child Support Division operations and activities as deemed appropriate

• Other duties as assigned

• Special projects

Compensation & Cost Structure:

• Flat contract amount: $21.65 hourly (No additional reimbursement for overtime or fringe expenses).

• Compensation is all-inclusive (salary, administrative costs, and travel).

Minimum Qualifications:

• Proficient in computer skills, including but not limited to Microsoft Word, Teams, Excel, and

Outlook

• Professional writing

• Professional oral communication

Preferred Qualifications:

• Bachelor’s degree

Education Requirement:

• High School Diploma

Other:

• This is a contractor position and does not establish an employer-employee relationship.

• Standard business hours apply; overtime is not permitted under this contract.

• This position works on-site at the MDHS State Office

Application Information:

MDHS will accept applications until 2:00 p.m., Thursday, November 19, 2026, for the purpose of hiring a contract worker. Applications can be found online with this solicitation on the MDHS website at https://www.mdhs.ms.gov/support/procurement/open/. Application packets can be submitted to Kimbley Hendrix or Denisha Jackson via emailed to procurement.services@mdhs.ms.gov or by hand-delivered to 200 South Lamar Street, Jackson, MS 39201. For more information, please contact Kimbley Hendrix at the above email address or by phone at 601-359-4500.

PERS:

If the chosen applicant is a PERS retiree, the retiree must be in compliance with the obligations outlined for the employer in Miss. Code Ann. § 25-11-127 (1972, as amended).

PERS Form 4B must be completed by the employee to be in compliance, Follow PERS instructions. The form may be accessed through the following link, https://www.pers.ms.gov/Content/Forms/Form4B.pdf.

mailto:procurement.services@mdhs.ms.gov https://www.pers.ms.gov/Content/Forms/Form4B.pdf