RFA REQUEST (FINAL).pdf

Robert G. Anderson Executive Director

October 12, 2026

VIA ELECTRONIC MAIL

ATTN: Legal Advertising Department

TO WHOM IT MAY CONCERN:

The Mississippi Department of Human Services would like to have the attached advertisement published in the Public Notices, Bids and Proposals section of The Clarion Ledger published Monday, November 2, 2026, and Monday, November 9, 2026.

An Affidavit of Publication is requested.

Please send affidavit of publication and invoice to:

Mississippi Department of Human Services Division of Procurement Services

200 South Lamar Street Jackson, MS 39201

Or invoices@mdhs.ms.gov

Please feel free to contact me at 601-359-4784 or by email at kimbley.hendrix@mdhs.ms.gov with additional questions.

Sincerely, Kimbley Hendrix Contracts Procurement Team Lead mailto:invoices@mdhs.ms.gov mailto:kimbley.hendrix@mdhs.ms.gov

Request for Applications (RFA)

Program Specialist II – Generalist (Helpdesk Support Services) RFx# 3140004731

The Mississippi Department of Human Services (MDHS)/Division of Child Support Enforcement (CSE) is seeking a contract worker to serve as full-time Program Specialist II to provide helpdesk support services to the Division. The selected individual will perform duties, listed below.

Required Documents to Submit (procurement.services@mdhs.ms.gov):

Applicants must submit the following to be considered:

• Completed MDHS Application

• Current Professional Resume

Contract Details:

Position Type: Contract Worker (Full-Time Equivalent) Schedule: Monday – Friday (8:00a.m. - 5:00p.m.)

Compensation: $19.25 hourly Location: MDHS - State Office Overtime: Not permitted under this contract

Scope of Work:

• Assisting with CSE-related helpdesk services

• Processing Direct Deposit forms

• Processing ACH returns

• Posting of Victim’s Compensation payments

• Adding employers from federal reports

• Adding employers to child support tracking system for EFT payments

• Respond to credit bureau disputes

• Data Entry

• Data clean-up projects

• Cross-training to assist with Financial Unit operations

• Professional written and oral communications within the agency and outside of the agency

• Will be cross-trained as deemed appropriate

• Other duties as assigned

Compensation & Cost Structure:

• Flat contract amount: $19.25 hourly (No additional reimbursement for overtime or fringe expenses).

• Compensation is all-inclusive (salary and administrative costs).

Minimum Qualifications:

• Proficient in computer skills, including but not limited to Microsoft Word, Teams, Excel, and

Outlook

• Professional writing

• Professional oral communication

Education Requirement:

• Bachelor’s Degree

Other:

• This is a contractor position and does not establish an employer-employee relationship.

• Standard business hours apply; overtime is not permitted under this contract.

• This position works on-site at the MDHS State Office

Application Information:

MDHS will accept applications until 2:00 p.m., Thursday, November 19, 2026, for the purpose of hiring a contract worker. Applications can be found online with this solicitation on the MDHS website at https://www.mdhs.ms.gov/support/procurement/open/. Application packets can be submitted to Kimbley Hendrix or Denisha Jackson via emailed to procurement.services@mdhs.ms.gov or by hand-delivered to 200 South Lamar Street, Jackson, MS 39201. For more information, please contact Kimbley Hendrix at the above email address or by phone at 601-359-4500.

PERS:

If the chosen applicant is a PERS retiree, the retiree must be in compliance with the obligations outlined for the employer in Miss. Code Ann. § 25-11-127 (1972, as amended).

PERS Form 4B must be completed by the employee to be in compliance, Follow PERS instructions. The form may be accessed through the following link, https://www.pers.ms.gov/Content/Forms/Form4B.pdf.

mailto:procurement.services@mdhs.ms.gov https://www.pers.ms.gov/Content/Forms/Form4B.pdf