Required Minimum Specifications.pdf
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- Solicitation number
- 12505B21Q0207
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| File | Type | Posted |
|---|---|---|
| SF 1449.pdf |
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Thermo Scientific Dionex Ion Chromatography System (ICS) 6000 and AS-AP Autosampler Preventative Maintenance and Service
Equipment:
ICS 6000 dual pump system with conductivity detectors and eluent generators (serial # 19040397, 19090554,19050273,1903006);
AS-AP (serial # 19090403) autosampler
Required Minimum Specifications:
• Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days
• Priority status for technical support inquiries with a targeted immediate response time. A certified service engineers will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools
• One (1) scheduled annual Preventive Maintenance visit
• Discount on additional Preventive Maintenance
• Instrument Requalification (RQ) in conjunction with a scheduled Corrective Maintenance with a purchase of an add-on Operational Qualification (OQ)
• Premium subscription to on-line system
• Discount on parts, accessories, and consumables during the effective period of the contract
• Compatibility with computers that were purchased from Thermo Fisher Scientific and required for the operation of the equipment
• Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit
• Discount on list price for training classes purchased during the contract validity period.
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