Request for Information (RFI) VSPTS.pdf

This is a Request for Information (RFI) issued on May 8, 2026, by the Department of Homeland Security for Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), and the Visa Security Program Tracking System (VSPTS) Operations and Maintenance Support Services. The RFI is solely for market research and planning purposes and does not constitute a commitment by the Government to issue a subsequent solicitation. Responses are due by May 15, 2025, at 10:00 AM Eastern Time in Microsoft Forms format only. Respondents must submit responses using the provided MS Forms questionnaire, and no completed PDFs will be accepted. The Government advises that all costs associated with responding to this RFI will be solely at the interested party's expense, and responses become Government property and will not be returned.

The RFI requests vendor information across multiple sections including company overview, contact information, Unique Entity Identifier (UEI), business size classification under NAICS 541519, and socio-economic status for small businesses. Respondents must provide past performance examples demonstrating similar experience with the draft Performance Work Statement (PWS) requirements, which address VSPTS Operations and Maintenance Support Services. Key evaluation areas include labor categories, skill sets, technology platforms (Java Enterprise Edition, PostgreSQL, RDBMS, JBoss, WildFly, Artemis Active MQ, Ansible, TerraformAI, Machine Learning), Agile/Scrum methodologies, System Development Lifecycle (SDLC) experience, Tier 2 and Tier 3 support capabilities, service level agreements, and performance metrics. Questions regarding FFP contract type suitability, modifications to the draft PWS, and recommended evaluation factors are also included. The Government intends to use this information to refine acquisition strategy, determine contract vehicle selection, and finalize the Performance Work Statement prior to formal solicitation.