Request for Information (RFI) - DOCUMENT DESTRUCTION.pdf

U.S. Census Bureau: Document Destruction/Shredding

Notice Type: Request for Information

Action ID Number: REQ-26-2857

Synopsis:

THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. REQUESTS FOR A

SOLICITATION WILL NOT RECEIVE A RESPONSE. This Request for Information

(RFI) is in support of Market Research being conducted by the United States Census

Bureau (USCB) to identify potential small business sources for this effort. This is not a

Request for Proposal (or solicitation) or an indication that a contractual commitment will exist for this requirement. The Government does not intend to award a contract solely on the basis of this market research. No funds are available to fund the information solicited.

The USCB is requesting information, pursuant to FAR Part 10 - Market Research, to identify potential sources to provide web analytics software as a service.

The proposed North American Industry Classification Systems (NAICS) Code is 561990.

The Government is interested in identifying Small Businesses capable of performing these services. The government requests that interested parties respond to this notice in accordance with Paragraph's 3 and 4 of this RFI.

1. Scope

It is the USCB’s National Processing Center’s (NPC)s requirement is to obtain secure, reliable, and certified paper shredding and document destruction services for six regional offices that routinely handle highly sensitive, mission-critical information. The Contractor shall provide all personnel, equipment, materials, supervision, and certifications necessary to ensure compliant, secure destruction of paper records in accordance with federal information security and privacy requirements.

STANDARDS

• National Association for Information Destruction (NAID) AAA Certification or equivalent industry-recognized certification for secure document destruction

• Federal information security and privacy requirements applicable to sensitive but unclassified (SBU) and controlled unclassified information (CUI)

• All relevant federal, state, and local regulations governing secure waste handling and destruction

• The contractor shall provide secure containers (bins) to collect and store materials to be shredded until such time that shredding of the materials occurs. The contractor shall provide bins that have wheels, and can hold an average of 200lbs (64/65 gallon)

• Pickup and Destruction Services – The contractor shall perform shredding/pick-up on days scheduled and/or as agreeable to both the USCB Regional Offices and the contractor. The Regional Offices will provide an escort for the contractor on days scheduled and/or as agreeable at each facilities and the contractor. The contractor shall ensure service for all consoles on every scheduled visit. Any changes to the schedule shall be approved in advance of the contractor visiting the facilities.

Regional Office

Address Number of

Bins Frequency

Atlanta 285 Peachtree Center Avenue NE, Suite 300

Marquis II Tower Atlanta, GA 30303

Biweekly

Chicago 1111 W. 22nd Street, Suite 400

Oak Brook, IL 60523

Biweekly

Denver 1 Denver Federal Center Building 41, Suite 2500 Lakewood, CO 80225

Biweekly

Los Angeles 2300 West Empire Avenue, Suite 300

Burbank, CA 91504

Biweekly

New York 25 Broadway, 5th Floor

New York, NY 10004

Biweekly

Philadelphia 100 South Independence Mall West, Suite 410

Philadelphia, PA 19106

Biweekly

• Chain of Custody - The Contractor shall maintain a verifiable, auditable chain of custody through:

Radio Frequency Identification (RFID) tracking for each bin and pickup event

Time-stamped logs documenting custody transfer, transport, and destruction

Secure digital records are accessible to the Government upon request.

• Chain of Custody Tracking For each pickup and destruction event, the Contractor shall provide:

A formal certificate of destruction shall be provided to the COR (or Alternate COR

(ACOR) when the COR is unavailable) upon the completion of service at every location.

• Security and Personnel Requirements

All personnel handling materials have undergone background checks appropriate for sensitive information handling

No subcontracting of destruction services without prior Government approval

Immediate reporting of any security incident, breach, or irregularity

PERIOD OF PERFORMANCE

The period of performance will be from date of award, with opportunity to exercise 1-year Base Year with three (3) option years.

HOURS OF OPERATION

The general hours of operation are 8:00 AM to 4:30 PM Monday through Friday.

Services will be requested during the general hours.

When necessary, there may be an on-call need for services. In this instance, the COR will coordinate with the Contractor for services.

Invoicing

Payment requests must be submitted electronically through the U.S. Department of the Treasury's Invoice

Processing Platform System (IPP).

"Payment request" means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in the applicable payment request or invoicing instructions, Prompt Payment clause included in the contract, FAR 32.905 Payment

Documentation and Process, or the FAR Clause 52.212-4 Contract Terms and Conditions - Commercial Items included in commercial item contracts. At the discretion of the Contracting Officer or the Contracting Officer’s

Representative, additional documentation or information may be required.

The IPP website address is https://www.ipp.gov. The Contractor must use the IPP website to register, access, and use IPP for submitting payment requests. If not already enrolled, the Contractor Government Business Point of

Contact (as listed in SAM) will receive enrollment instructions via email within three to five business days of the addition of the contract award to IPP. Contractor assistance with enrollment can be obtained by contacting the IPP

Production Helpdesk via email: IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131.

If the Contractor is unable to comply with the requirement to use IPP for submitting payment requests, the

Contractor must submit a waiver request in writing to the Contracting Officer with its proposal or quotation.

Contact the Contracting Officer for more information on submitting a waiver request.

Federal Holidays

The Government observes the following holidays, also included would be any other day specifically declared by the President of the United States to be a National Holiday.

New Year’s Day 1 January

Martin Luther King Jr. Birthday Third Monday in January

Presidents Day Third Monday in February https://www.ipp.gov/

Memorial Day Last Monday in May

Juneteenth 19th June

Independence Day Fourth of July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day 11 November

Thanksgiving 4th Thursday in November

Christmas 25 December

2. Capable Sources shall submit the following information:

(a) Company Information (does not apply to the overall page count):

- Company Name and Address

- Cage Code

- Unique Identifier Number

- Your company’s GSA/FSS contract number if available.

- Socio-economic status of business

- Company business size by NAICS

- Point of Contact for questions and/or clarification

- Telephone Number and email address

- Web Page URL

- Ability to provide service to all 6 Regional Offices

3. Responses:

3.1- Interested parties are requested to respond to the RFI in the following manner:

Final responses shall be in Microsoft Word for Office compatible format and are due no later than July 9, 2026 at Noon EST. Responses shall be limited to two-three (2-3) typed pages with no smaller than 12-point Times New Roman font and submitted via e-mail to pamela.a.miller@census.gov Proprietary information, if any, should be minimized and

MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

4. Questions:

Questions regarding this announcement shall be submitted in writing by e-mail to the

Contracting Officer Pamela Miller at email address Pamela.A.Miller@census.gov by July

7, 2026 at 1:00p.m. EST. Subject Line should read “Questions – Document Destruction.”

Questions will be answered by posting answers to the RFI Synopsis and reposted to the mailto:pamela.a.miller@census.gov mailto:Pamela.A.Miller@census.gov

GSA Advantage site; accordingly, questions shall NOT contain proprietary or classified information. The Government does not guarantee that questions received after July 7, 2026 at 1:00p.m. will not be answered.

(End of Document)