REQUEST FOR INFORMATION NMUSA Custoidal and Artifact Cleaning04FEB2026.docx
DOCX document 21 KB Posted
- Attached to
- Custodial Services and Artifact Cleaning
- Solicitation number
- PANDTA25P0000027223
- Issued by
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Department of the Army
About this file
This is a Request for Information (RFI) for the National Museum of the United States Army (NMUSA) seeking market survey responses regarding custodial and artifact cleaning services. The Government is requesting information for planning purposes only and explicitly states this is not a solicitation, invitation for bids, or request for proposals. No funds have been authorized, and respondents will not be reimbursed for submission costs. The RFI closing date is 25 February 2026 at 08:00 AM Eastern Daylight Time, with a questions deadline of 13 February 2026 at 08:00 AM EDT. Responses should be submitted via email to Ashley Young (ashley.a.young2.civ@army.mil) in MS Word or PDF format, not exceeding 50 pages. Questions and answers will be posted to SAM.gov no later than 20 February 2026 at 09:00 AM EDT.
The RFI requests that respondents provide business information including company name, business type and size, CAGE code, and primary point of contact details. Additionally, vendors must respond to specific questions regarding 8(a) certification status, documented experience with artifact cleaning (including macros, tableaux, weapons, and props), CPAR performance evaluations, whether conservators are registered with the American Institute for Conservation, Standard Operating Procedures for artifact cleaning, understanding of conservation versus restoration practices and company competencies, and liability insurance coverage with claims history for the past five years. A draft Performance Work Statement and cleaning frequency matrix are provided as attachments. The contractor will be responsible for providing all personnel, equipment, materials, supervision, and supplies to perform custodial, disinfection, and artifact cleaning services 24 hours daily while maintaining safety and cleanliness standards for visitors and staff.
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Other files
| File | Type | Posted |
|---|---|---|
| Custodial Services and Artifact Cleaning DRAFT PWS .docx | DOCX document | |
| Appendix A - Facilities Custodial Frequency Matrix.xlsx | XLSX spreadsheet |
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Text version
REQUEST FOR INFORMATION/MARKET SURVEY REQUEST
for NMUSA Custodial Services and Artifact Cleaning
DESCRIPTION OF INTENT:
THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. THIS REQUEST IS FOR PLANNING PURPOSES, AND SHALL NOT BE CONSTRUED AS A SOLICITATION ANNOUNCEMENT, INVITATION FOR BIDS, REQUEST FOR PROPOSALS/QUOTES OR AN INDICATION THAT THE GOVERNMENT WILL CONTRACT FOR THE ITEMS CONTAINED IN THIS NOTICE. INTERESTED CAPABLE VENDORS ARE INVITED TO PROVIDE RESPONSES. THE GOVERNMENT WILL NOT REIMBURSE RESPONDENTS FOR ANY COST ASSOCIATED WITH THE SUBMISSSION OF THE INFORMATION BEING REQUESTED OR REIMBURSE EXPENSES INCURRED TO THE INTERESTED PARTIES FOR REPONSES.
Additionally, your response will be treated only as information for the Government to consider. As previously stated respondents will not be entitled to payment for direct or indirect costs that are incurred in responding to this RFI. Furthermore, this request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible to adequately mark proprietary, restricted or competition sensitive information contained in their response accordingly. The Government appreciates the time and effort taken to respond to this Request for Information and acknowledges its obligations under the United States Code Title 18 U.S.C. 1905; to protect qualifying information received specifically marked confidential or proprietary.
INSTRUCTIONS FOR RESPONDING TO THIS REQUEST:
Any request for clarifications (questions) shall be sent via email to Ashley Young, ashley.a.young2.civ@army.mil.
Responses to this request for information should be sent via email to Ashley Young, ashley.a.young2.civ@army.mil.
You are requested to place “Custodial and Artifact Cleaning and Artifact Cleaning” in the subject line of the e-mail. If it is necessary to send more than one email, include the sequence number and total emails (for example, 1 of 2, 2 of 2). The responses, to include attachments, shall be in MS Word or PDF format and shall not exceed 50 pages.
The cut-off date for questions is 13 February 2026 at 08:00AM Eastern Daylight Time. Questions that are received by this office after the deadline will be considered late and may not be answered. Questions and answers will be posted to SAM.gov no later than 09:00AM Eastern Daylight Time, 20 February 2026. Questions will remain anonymous. Responses to the RFI are due on 25 February 2026 at 08:00AM Eastern Daylight Time.
Responses received after this, whether received by email or by mail, may not be considered. DISCLAMER: Proprietary and other sensitive information should be clearly marked with requested disposition instructions. Submitted materials will not be returned.
The Government is not responsible for the public disclosure of unmarked data received in response to this RFI. Accordingly, the potential offeror shall ensure that technical data provided in response to this RFI shall be appropriately marked (i.e., proprietary) to ensure proper Government handling of the data. Should the USG need to reproduce the protected data for distribution purposes between Government offices, all such data shall be reproduced with restrictive legends in place.
In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract. The Government is under no obligation to issue a solicitation or to award any contract on the basis of this RFI. No evaluation letters or results will be issued to the respondents. No solicitation exists; therefore, do not request a copy of the solicitation. It is the respondent’s responsibility to monitor SAM.gov for the release of further information.
The United States Government (USG) acknowledges its obligations under 18 U.S.C. §1905, The Trade Secrets Act, to protect confidential information provided to the USG. Pursuant to this statute, the USG is willing to accept proprietary restrictions placed upon data presented in response to this RFI and to protect such information from unauthorized disclosure, subject to the following:
· Data must be in writing and be clearly marked PROPRIETARY and be accompanied by an explanatory text so that the Government is clearly notified what data is proprietary.
· Mark as proprietary only data that is truly confidential and to which there is a legal property right.
· Do not mark data that is already in the public domain or is already in possession of the USG or third parties on an unclassified basis. Do not mark data that is available to the USG or to the public without restriction from another source.
· Do not submit any classified data in response to this RFI.
· Proprietary data transmitted electronically must have the PROPRIETARY legend on both the cover of the transmittal e-mail as well as at the beginning of the file. Proprietary information contained within the correspondence shall use the legends: “PROPRIETARY PORTION BEGINS” and “PROPRIETARY PORTION ENDS.”
TOPIC:
The National Museum of the United States Army (NMUSA) is looking for a contractor to perform Custodial and Artifact Cleaning Services. The contractor shall provide all personnel, equipment, tools, materials, supervision, supplies, and non-personal services necessary to perform custodial, disinfection, and artifact cleaning services, 24-hours a day at the NMUSA, as defined in this Performance Work Statement (PWS). In an effort to provide a clean and safe environment, promoting a positive experience for visitors coming to the museum while ensuring the safety of our NMUSA employees, volunteers, and contractor staff, the contractor shall perform all tasks under the conditions and standards prescribed.
A DRAFT PWS has been included as an attachment. Please be advised that since this PWS is in draft form, there are changes that will be made.
A frequency matrix for cleaning and disinfection has been included as an attachment.
MARKET SURVEY RESPONSE AND QUESTIONS:
Each response is requested to include:
1. Part I. Business Information
a. Company Name:
i. Type and Size of Business:
ii. Supplies Manufactured:
iii. CAGE Code:
iv. Company Point of Contact:
1. Name:
2. Title:
3. Telephone:
4. Email address:
v. Business Address:
vi. Web page URL:
2. Part II. Responses to the following RFI:
a. Are you 8(a) certified and registered with the Small Business Administration? If so, what category is your company registered under?
b. What documented experience do you have handling/cleaning artifacts e.g., Macro, Tableau, Weapons, Props/Aesthetics etc… and with whom?
c. Do you have documented CPAR Performance Evaluation(s)?
d. Are any of your conservator’s registered with the American Institute for Conservation (AIC) of Historic and Artistic Works?
e. Do you have Standard Operating Procedure that provides details of your Means and Methods for cleaning artifacts? If so, may our Exhibits Division review them?
f. What is the difference between conserving and restoration of an artifact? Does your company possess these competencies?
g. What level of liability insurance does your company have? What damage claims have been filed against you in the past 5 years?
File details come from the government source that posted it. Updated .