Request for Information - HRD Customer Service.pdf

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

REQUEST FOR INFORMATION (RFI)

Attachment AS - Request for Information (RFI) Template

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Acquisitions Administrative Unit

According to FAR 15.201, requests for information (RFIs) may be used when the government does not presently intend to award a contract but wants to obtain price, delivery, other market information, or capabilities for planning purposes.

Responses to these notices are not offers and cannot be accepted by the government to form a binding contract.

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Request for Information for

Training for Customer Service for the Talent Acquisition and Placement Section

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DISCLAIMER:

THIS NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL

OR QUOTE. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A

COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE

GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS

ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO

THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL

DESCRIPTION IS STRICTLY VOLUNTARY.

INTRODUCTION

Responses to this RFI may be used to formulate final requirements and/or to identify qualified vendors capable of meeting those requirements. The description below outlines preliminary requirements envisioned for Human Resource Training. The information gathered may be used to formulate acquisition strategies for competitive solicitations.

BACKGROUND

The Federal Bureau of Investigation (FBI), Human Resources Division (HRD), Talent Acquisition and Placement Section (TAPS) serves to develop and implement robust and innovative recruitment, staffing and assessment programs to hire the FBI’s highly qualified, diverse workforce ensuring the FBI is prepared to address emerging threats. Working in concert with nationwide partners, TAPS utilizes various talent acquisition strategies that engage hiring managers and streamline hiring while adhering to federal human resources rules and regulations.

TAPS requires contractor support to provide training for customer service to human resource professionals, supporting the TAPS objectives and initiatives.

The objective of this RFI is to obtain price, capability statements, and any other market research information for planning purposes.

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CONTRACTOR QUALIFICATIONS

This RFI is open to small and large business concerns for market research only to request input from potential providers of contractor support capabilities.

The Government would like to know which firms can provide the services for this contemplated requirement by identifying themselves and responding to this RFI. The Government requests the following information:

1. Company name and business size.

2. Provide evidence to show that your company can provide the requested services and/or products required (i.e. technical ability, personnel, and experience). Information provided shall be succinct and related to the requested information in this RFI. All submissions shall be unclassified.

3. Address whether your company has a GSA Schedule and if they are capable of providing these services on schedule. If able to provide the services on schedule, provide the schedule and SIN.

4. Any other assumptions, comments, concerns, and/or questions relating to the contemplated services.

5. Identify the recommended NAICS.

Required Information:

Contractor Legal/DBA Name:

Address:

Point of Contact:

Telephone:

Email Address:

DUNS Number:

Cage Code:

Facility Clearance (if applicable):

Applicable NAICS Codes:

Standard Business Size:

GSA Schedule:

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NASA SEWP Contract:

CONTEMPLATED REQUIREMENT

The FBI’s Professional Services Acquisition Unit and the Human Resources Divisionis issuing this

Request for Information (RFI) to:

Gather industry information on the enclosed requirements.

Request information on any industry changes or improvements that the FBI should consider when looking to achieve services and capabilities that meet requirements and are compatible with the commercial environment.

Request information on potential barriers to obtaining solutions that meet objectives needed to accomplish stated requirements. The areas of interest for contemplated requirements and scenarios are addressed below.

DISCLAIMER and RESPONSES

THERE IS NO COMMITMENT BY THE GOVERNMENT TO ISSUE A SOLICITATION AS A RESULT OF

THIS RFI. THIS IS BEING ISSUED SOLEY FOR INFORMATIONAL AND PLANNING PURPOSES AND

DOES NOT CONSTITUTE A SOLICTIATION. IN ACCORDANCE WITH FAR 15.201(e), RESPONSES

TO THIS NOTICE ARE NOT OFFERS AND CANNOT BE ACCEPTED BY THE GOVERNMENT TO

FORM A BINDING CONTRACT. THIS IS NOT A REQUEST FOR PROPOSAL OR QUOTE. IT DOES

NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY

THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS

UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO

FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT.

ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS

STRICTLY VOLUNTARY.

WHAT SHOULD BE INCLUDED IN YOUR RESPONSE

1. All interested parties shall submit capability packages in response to this notice.

2. Do submit succinct, thoughtful responses to the requirements/questions listed in this

RFI.

3. Do submit comments that address the FBI's requirements, assumptions, conditions or contemplated approaches to this future acquisition.

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4. Do submit information and suggestions that may encourage new, different, or innovative approaches that would result in products, solutions, and direct savings to the

FBI.

WHAT SHOULD NOT BE INCLUDED IN YOUR RESPONSE

1. Do not submit proposals or offers.

2. Do not submit past performance information or general descriptions of corporate experience.

3. Do not submit requests to be considered for award or to be notified of a future solicitation.

4. Do not submit requests to be added to a mailing list or distribution list.

5. Do not submit questions or comments not related to this RFI.

6. Do not respond via telephone.

RFI SUBMITTAL INSTRUCTIONS:

Send all RFI responses to:

Robert Bruce, Contract Specialist rebruce@fbi.gov

Stevon Walker, Contracting Officer swalker4@fbi.gov