Request for Information.pdf

This is a Request for Information (RFI) issued by the United States Air Force Defense Enterprise Accounting and Management System (DEAMS) Program Management Office to identify Commercial-Off-the-Shelf (COTS) solutions capable of replacing the Oracle User Productivity Kit (UPK). The RFI, Notice ID RFI-DEAMS-UPK-2026-01, was issued on 26 February 2026 with a response due date of 30 March 2026 at 5:00 PM EST. This is a market research initiative for informational purposes only and does not constitute a commitment to procure. The primary point of contact is Captain Robert H. Bennett (robert.bennett.36@us.af.mil), with First Lieutenant Christopher A. Chavez serving as the alternate point of contact (christopher.chavez.6@us.af.mil). The primary NAICS code is 513210 (Software Publishers), with secondary codes 611420 (Computer Training) or 541519 (Other Computer Related Services) depending on the solution's service components.

The Air Force seeks a Digital Adoption Platform (DAP) to provide in-application training and performance support for the Oracle-based financial management system serving over 26,000 users across 170+ installations. Key capabilities required include: content authoring and development with no-code creation, multi-format recording, rich content editing, multiple output formats, localization support, and UPK content migration capabilities; agile content lifecycle management with centralized repository, DevSecOps integration, version control, CI/CD pipeline integration, automated change detection, role-based access control, and content reusability; content delivery and end-user experience with in-application guidance, user segmentation, cross-application support, AI-powered assistance, and proactive change management; system and technical requirements including FedRAMP authorization, Oracle EBS integration, scalability for 26,000+ users across 170+ locations, comprehensive analytics and KPIs, sandbox simulation capabilities, and integration with a DevSecOps toolchain; and stringent security, compliance, and supply chain risk management (SCRM) requirements including FedRAMP/CMMC certification, DoW compliance, Section 508 accessibility, SSSDLC adherence per NIST SP 800-218, Software Bill of Materials (SBOM) capability, compliance with Section 889 of the 2019 National Defense Authorization Act, absence of Kaspersky Lab components, exclusion from the Section 1260H Chinese Military Companies list, and supply chain transparency regarding foreign ownership, control, or influence. Respondents must address company information, solution overview, security and SCRM practices, past performance on similar implementations supporting 10,000+ users in agile environments, and rough order of magnitude pricing for a 26,000+ user environment with itemized cost breakdowns for initial acquisition, ongoing operations, indirect costs, and long-term retirement expenses. Responses must not exceed 20 pages (excluding cover materials), must be submitted in PDF format via email to the listed points of contact, and must include a completed Capability Matrix attachment.